{"id":944,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/empleos\/"},"modified":"2026-02-20T13:55:05","modified_gmt":"2026-02-20T18:55:05","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/es\/job-search\/","title":{"rendered":"Buscar y solicitar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"944\" class=\"elementor elementor-944 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e07e3 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"82e07e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"82e07e3\" data-query-type=\"get_search\">\n\n                        <!-- Search Filters Header -->\n            <!-- Row 1: Search Input and Country Dropdown (50\/50) -->\n            <div class=\"jdq-search-row\">\n                <div class=\"jdq-search-input-wrapper\">\n                    <input\n                        type=\"text\"\n                        class=\"jdq-search-input\"\n                        placeholder=\"Buscar empleo por t\u00edtulo o palabra clave\"\n                        aria-label=\"Buscar empleo por t\u00edtulo o palabra clave\"\n                    >\n                    <svg class=\"jdq-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div class=\"jdq-country-select-wrapper\">\n                    <select class=\"jdq-country-select\" aria-label=\"Filtrar por Ubicaci\u00f3n\">\n                        <option value=\"\">Todos los pa\u00edses<\/option>\n                    <\/select>\n                <\/div>\n            <\/div>\n\n            <!-- Row 2: Filter Pills + Clear All + Work From Home Toggle -->\n            <div class=\"jdq-filters-row\">\n                <div class=\"jdq-filter-pills-container\">\n                    <!-- Pills will be added dynamically by JavaScript -->\n                <\/div>\n                <button class=\"jdq-clear-all\" style=\"display: none;\">Borrar todo<\/button>\n                <label class=\"jdq-toggle-label\">\n                    <input type=\"checkbox\" class=\"jdq-wah-toggle\">\n                    <span class=\"jdq-toggle-slider\"><\/span>\n                    <span class=\"jdq-toggle-text\">Solo trabajo desde casa<\/span>\n                <\/label>\n            <\/div>\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <h2 class=\"jdq-results-title\">\n                    Resultados de la b\u00fasqueda <span class=\"jdq-results-count\">(0 empleos disponibles)<\/span>\n                <\/h2>\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Opciones de filtro<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Borrar todo<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrar por<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Idioma<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Todos los idiomas<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Ciudad<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Todas las ciudades<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Categor\u00eda<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Todas las categor\u00edas<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Postularse (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"830\",\"campaign_id\":\"19953\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1736798\",\"campaign_type\":\"job_application\",\"job_title\":\"D365 Architect Customer Engagement \u2013 Field Service and Customer Service\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<h1>Solution Architect for Dynamics 365 Customer Engagement \u2013 Field Service and Customer Service<\/h1><p>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/p><p><\/p><h2>Overview<\/h2><ul><li><p>Location: Portugal or Romania<\/p><\/li><li><p>Languages: fluent in English and Portuguese<\/p><\/li><\/ul><p><\/p><h2>Mandatory Experience Profile<\/h2><ul><li><p>The candidate requires fluent English and Portuguese language skills to engage in business and technical conversations and workshops with customers.<\/p><\/li><li><p>The candidate should be located in Portugal or Romania<\/p><\/li><li><p>Expert knowledge in <b>Dynamics 365 Field Service<\/b>: designing, troubleshooting and optimizing components, such as Cases, Work Orders, Bookings, Schedule Boards, RSO, Field Service Mobile, Offline Profiles, Connect Field Service (IoT), Field Service Portal, Copilot in Field Service, Inventory Management, Knowledge Articles, and more.<\/p><\/li><li><p>Advanced knowledge of <b>Dynamics 365 Customer Service<\/b>, including Customer Service Workspace, Omnichannel, CCaaS and Azure Communication Services.<\/p><\/li><li><p>Extensive experience with Power App development.<\/p><ul><li><p>Design, customize, and administer UI and business logic using Power Platform.<\/p><\/li><li><p>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of D365 CE.<\/p><\/li><\/ul><\/li><li><p>Advanced knowledge of enterprise level integrations.<\/p><ul><li><p>Familiarity with integrating data from other sources with Dataverse.<\/p><\/li><li><p>Develop and maintain Power Automate Cloud Flow solutions with internal logic processing and connections to Dataverse and other services.<\/p><\/li><\/ul><\/li><li><p>Strong ability to engage with key technical stakeholders and business decision makers.<\/p><\/li><li><p>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/p><\/li><li><p>Strong commitment to staying updated on modern engineering practices and tools.<\/p><\/li><li><p>Experience in customer facing roles.<\/p><\/li><\/ul><p><\/p><h2>Desirable requirements<\/h2><ul><li><p>Knowledge of Azure Communication Services.<\/p><\/li><li><p>Architect and Functional Consultant-level Microsoft certifications are preferred.<\/p><\/li><li><p>Experience with Copilot Studio or other AI technologies.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1736798\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T14:09:22.455+08:00\",\"created_at\":\"2026-06-05T14:08:15.981+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\/apply\",\"job_requisition_id\":\"R1736798\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1736798\",\"wid\":\"323428fd2a59100eb44e797dd9e80000\",\"descriptor\":\"D365 Architect Customer Engagement \u2013 Field Service and Customer Service\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"831\",\"campaign_id\":\"19945\",\"campaign_title\":\"Associate, Renewal Sales R1736768\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewals Sales - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We are seeking a bilingual Associate, Sales Renewals to support our B2B Sales operations for one of our technology accounts. This role is ideal for someone with strong communication skills, a customer-focused mindset, and an interest in helping drive renewal success. If you\u2019re looking to grow your career in a dynamic sales environment, we invite you to review the full job description and submit your application.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li><p><b>Fluent in English (B2 required) <\/b>\u2013 verbal and written communication.<\/p><\/li><li><p>1.5&#43; years of experience in a sales support, renewals, customer success, or account management role.<\/p><\/li><li><p>High school diploma, mandatory<\/p><\/li><li><p>Strong organizational and time-management skills with attention to detail.<\/p><\/li><li><p>Experience working with Salesforce or similar CRM tools.<\/p><\/li><li><p>Experience managing sales forecasting<\/p><\/li><li><p>Excellent interpersonal and negotiation skills.<\/p><\/li><li><p>Comfortable working in a fast-paced, target-driven environment.<\/p><\/li><li><p>Prior success in the achievement of personal and team sales quota\/goals.<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li><p>Experience supporting SaaS, cloud, or technology solutions.<\/p><\/li><li><p>Background in B2B client-facing roles.<\/p><\/li><li><p>Familiarity with sales or renewals metrics and reporting tools.<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/p><\/li><li><p>Provide an accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage a high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/p><\/li><li><p>Work with a team and report directly to a Sales Manager<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1736768\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T08:08:52.245+08:00\",\"created_at\":\"2026-06-05T08:07:50.782+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01RS\",\"descriptor\":\"Associate, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374916\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\/apply\",\"job_requisition_id\":\"R1736768\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dayanna.gutierrez@concentrix.com\"},\"first_name\":\"Dayanna Gutierrez Hernandez (578025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736768\",\"wid\":\"ba5d02c39ce1100e9ea676f78b490000\",\"descriptor\":\"Associate, Renewals Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"832\",\"campaign_id\":\"19943\",\"campaign_title\":\"Specialist, Customer Acquisition R1736767\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Specialist - B2B Sales\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are looking for a Trilingual Sales Development Specialist based in Bogot\u00e1 to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.\",\"long_description\":\"<p><b>Location: Bogot\u00e1<\/b><\/p><p><b>Languages Required: English B2 <\/b><\/p><p><\/p><p>You Have<\/p><ul><li>1.5&#43; years of experience working in a sales environment (B2B experience is desirable).<\/li><li>Strong experience in cold calling and lead prospecting within a B2B environment.<\/li><li>Technical aptitude with the ability to quickly understand products and services.<\/li><li>Experience handling high-volume outbound calling.<\/li><li>Strong problem-solving and objection-handling skills.<\/li><li>Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).<\/li><\/ul><p><\/p><p>You Will<\/p><ul><li>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/li><li>Develop strong product knowledge and technical understanding of services to assess client needs and requirements.<\/li><li>Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.<\/li><li>Manage competitive pressures and handle objections to retain existing customers and acquire new ones.<\/li><li>Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.<\/li><li>Collaborate closely with your team and management to ensure a professional and consistent customer experience.<\/li><li>Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.<\/li><li>Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.<\/li><li>Work as part of a sales team and report directly to a Sales Manager.<\/li><\/ul>\",\"ats_external_id\":\"R1736767\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T08:08:52.207+08:00\",\"created_at\":\"2026-06-05T08:07:50.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\/apply\",\"job_requisition_id\":\"R1736767\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736767\",\"wid\":\"b3154aa96291100e9e8cd36649b10000\",\"descriptor\":\"Sales Development Specialist - B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"833\",\"campaign_id\":\"19940\",\"campaign_title\":\"Sr. Project Manager (TCF) R1736619\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager, Vendor Management\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Job Summary<\/b><\/p><p>The <b><span>Project Manager with Vendor Management experience<\/span><\/b> leads strategic vendor partnerships and ensures effective delivery of outsourced technology services. This role collaborates with senior leadership to assess vendor performance, optimize spend, manage risks, and align external capabilities with business needs. The PM oversees contract lifecycle management, vendor strategy and selection, contingent workforce oversight, and supports project execution through planning, issue resolution, and cross\u2011functional coordination. Strong technical acumen, clear communication, and the ability to influence stakeholders independently are essential.<\/p><p><\/p><p><b>Roles &amp; Responsibilities<\/b><\/p><p>Vendor &amp; Contract Management<\/p><ul><li>Contract Lifecycle Management \u2014 Oversee end\u2011to\u2011end contract activities, ensuring compliance, performance, and timely renewals.<\/li><li>Vendor Strategy &amp; Selection \u2014 Lead vendor evaluation, selection, and ongoing performance governance.<\/li><li>Contract Negotiation \u2014 Partner with Legal and Contracts teams to negotiate and execute agreements.<\/li><li>Contingent Workforce Oversight \u2014 Manage a flexible contingent labor program supporting technology delivery.<\/li><\/ul><p><\/p><p>Technology &amp; Business Alignment<\/p><ul><li>Technology Strategy Alignment \u2014 Identify new technology solutions and forecast future needs with business partners.<\/li><li>Process &amp; Policy Development \u2014 Develop and implement policies, schedules, and cross\u2011functional processes to improve operational efficiency.<\/li><li>Business Process Contribution \u2014 Support organizational process design, execution, monitoring, and optimization.<\/li><\/ul><p><\/p><p>Project Delivery &amp; Execution<\/p><ul><li>Project Scoping &amp; Reviews \u2014 Participate in scoping, design sessions, and stakeholder reviews.<\/li><li>Project Planning \u2014 Prepare project plans and LOEs with System Analysts, Developers, and Technical Leads.<\/li><li>Dependency Alignment \u2014 Ensure deployment commitments by coordinating across internal and external teams.<\/li><li>Issue Resolution \u2014 Lead issue\u2011resolution meetings, document minutes, and track RAID items in SharePoint.<\/li><li>Quality Monitoring \u2014 Monitor QC during QA cycles and escalate issues as needed.<\/li><li>Testing &amp; Deployment Support \u2014 Define support structures for testing and deployment; act as escalation point for external teams.<\/li><\/ul><p><\/p><p>Leadership &amp; Communication<\/p><ul><li>Leadership Communication \u2014 Deliver regular reporting to Technology and Finance leadership.<\/li><li>Executive Presentations \u2014 Present project updates, initiatives, and strategic recommendations.<\/li><li>Performance Direction \u2014 Translate business initiatives into actionable team objectives.<\/li><li>Accountability Management \u2014 Track progress, provide feedback, and make informed decisions to ensure delivery.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $105,786 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<\/p><p><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p>\",\"ats_external_id\":\"R1736619\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"105000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-05T06:04:54.726+08:00\",\"created_at\":\"2026-06-05T02:09:50.560+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Project-Manager--Vendor-Management_R1736619\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374881\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Project-Manager--Vendor-Management_R1736619\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Project-Manager--Vendor-Management_R1736619\/apply\",\"job_requisition_id\":\"R1736619\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"manojit.bhattacharyya@concentrix.com\"},\"first_name\":\"Manojit Bhattacharyya (102011498)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1736619\",\"wid\":\"fd00389d8031100e8807f17772db0000\",\"descriptor\":\"Project Manager, Vendor Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Oversees the vendor relationship and delivery of outsourced services. Supporting the Technology function and resources with senior management to evaluate vendor performance, needs assessment, spend optimization and risk management.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Directs the lifecycle activities for existing contracts.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identifies new technology solutions and works closely with internal business resources to forecast future needs and to develop cost effective strategies aligned with business objectives.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drives the strategy and selection of vendors.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coordinates the negotiation and execution of contracts with the Legal and Contracts departments.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manages a complex flexible contingent workforce.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manages communication to Technology and Finance leadership on status of plans and activity to include, annual, quarterly, weekly and ad hoc reporting pertaining to activity.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Presents information on projects, initiatives or other subjects to peers, teams and Upper Management.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develops, recommends, and\/or implements strategic initiatives associated with improving practices; manages establishment and development of policies; establishes schedules, collaborates with inter- and intra-departmental stakeholders on content and processes.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provides structure, feedback and direction. Creates clear and measurable goals. Holds self and contingent team\/vendors accountable.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contributes to organization&#39;s body of knowledge on process design, modeling, execution, monitoring and optimization.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Participates in business scoping, design and reviews. Proactively sets up reviews with stakeholders.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prepares project plan and Level of Effort (LOE) for each project by working with the System Analysts, Developers and Development Leads.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Aligns dependencies with the deployment commitment by working closely with the internal and external teams.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Set-ups meetings to drive issues to closure. Capture minutes of the meeting and track action items as RAID items in share point. Facilitate lessons learned discussions, as needed.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitors QC during QA cycle and alert the respective development teams of any issues that need to be investigated<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Works with the relevant stakeholders to come up with support structure for testing and deployment for each assigned project.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Acts as point of escalation for external teams when supporting testing and deployment issues.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sets Performance Direction: Translates broader business initiatives into clear team objectives and concrete goals, aligns appropriately with other groups for efficient, coordinated action.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manages Accountability: Monitors progress and results; gives feedback effectively to both vendor and direct Technical labor; makes tough decisions when appropriate.<\/p><ul><li>Additional Job Description<\/li><\/ul><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3&#43; years technical management,\u00a0technical\u00a0team lead, or other equivalent leadership experience<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Focus deeply within domains such as Customer Care and Web technologies on integrated systems design and implementation to ensure that work is planned and managed<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Work in partnership with the Program managers, Technical Directors, Technical Manager and project senior leadership<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the primary point of contact to identify and solve critical project-related technical issues<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Be the calm voice and presence on the project<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provide appropriate and timely warnings of project risks and issues to project senior leadership<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Works independently and rarely needs guidance on project execution and assignments<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Professionally handle any issues and escalations<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to deal constructively with change<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deployed technical solutions using Agile methodologies<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong verbal and written communication skills with the ability to convey business and technical concepts to subject matter experts and non-technical professionals<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience managing Business Requirements, Project Plans, Project Schedules and associated project materials<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to assess the impact of new process or project requirements on existing complex processes.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong business and technical writing skills producing clear and unambiguous deliverables to all levels of the organization.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Has ability to deal constructively with change. Implements mechanism to ensure labor force is able to augment to deliver dynamic business needs.<\/p><ul><li>Job Families for Job Profiles<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"834\",\"campaign_id\":\"19928\",\"campaign_title\":\"Representative, Physical Security R1734842\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - Quer\u00e9taro\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El Representante Principal de Seguridad F\u00edsica es responsable de supervisar y aplicar programas de seguridad f\u00edsica basados en normas, pol\u00edticas y procedimientos de seguridad f\u00edsica y servicios en los centros asignados. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento, la investigaci\u00f3n, las auditor\u00edas y la formaci\u00f3n, y es responsable de implantar y gestionar un programa de concienciaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<p>Principales responsabilidades:<\/p><ul><li>Llevar a cabo auditor\u00edas de los lugares asignados en relaci\u00f3n con los puntos mencionados y comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y oficial superior\/gerente).<\/li><li>Diferentes pol\u00edticas y procedimientos relacionados con la seguridad, servicios est\u00e1ndar y normas espec\u00edficas del cliente\u00a0<\/li><li>Normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA, SOC2, etc.<\/li><li>Ayudar a crear planes de formaci\u00f3n para abordar las lagunas observadas y garantizar que las operaciones de seguridad f\u00edsica del sitio\/sitios asignados<\/li><li>Mantener las relaciones con los proveedores de servicios de seguridad y sistemas para garantizar que los servicios de mantenimiento y actualizaci\u00f3n de sistemas se prestan a tiempo.<\/li><li>Coordinaci\u00f3n y realizaci\u00f3n de simulacros semestrales de evacuaci\u00f3n en caso de incendio en los centros.<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y por instalar en todas las sedes.<\/li><li>Garantizar la formaci\u00f3n y las conexiones del personal de seguridad, los vigilantes de planta, el personal de seguridad y los nuevos empleados<\/li><\/ul><p><\/p><p>Requisitos:<\/p><p><\/p><ul><li>Secundaria terminada.<\/li><li>Experiencia no necesaria.<\/li><li>Pago semanal.<\/li><li>Manejo de Microsoft Office B\u00e1sico.<\/li><li>Buenas dotes de comunicaci\u00f3n; capaz de comprender y dar instrucciones relacionadas con la seguridad.<\/li><li>Capacidad para explicar observaciones de auditor\u00eda y ense\u00f1ar correcciones.<\/li><li>Firme pero respetuoso.<\/li><\/ul>\",\"ats_external_id\":\"R1734842\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-05T00:09:19.818+08:00\",\"created_at\":\"2026-06-05T00:08:18.033+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1734842\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374924\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1734842\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Auxiliar-de-prevencin-de-prdidas---Quertaro_R1734842\/apply\",\"job_requisition_id\":\"R1734842\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jose.gomez17@concentrix.com\"},\"first_name\":\"Jose Gomez Martinez (103589752)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1734842\",\"wid\":\"b2ce520f8bb7100e85074bcfc6040000\",\"descriptor\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - Quer\u00e9taro\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"35442\",\"campaign_title\":\"Sr. SME, Operations R1697759\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - MTP Karle 5th, 6th, 7th Floors\",\"address\":\"IND Bangalore - MTP Karle 5th, 6th, 7th Floors\",\"city\":\"Bangalore\",\"state\":null,\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>Role and Key Responsibilities:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0<b>Process Information: <\/b>CNX offers services specifically in the areas of <b>Fraud Investigation, Transaction Monitoring\/Sanction screening.<\/b><\/p><p><\/p><ul><li>Apply knowledge of regulatory requirements and industry best practices in the execution of Transaction Monitoring, EDD and ODD processes for the EU markets.<\/li><li>Leverage expertise in managing complex KYC cases related to HRC and PEP, Sanction Screening customers, identifying and mitigating associated risks.<\/li><li>Utilize analytical and investigative skills to assess financial statements, transactions, and customer profiles, ensuring compliance with KYC, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations.<\/li><li>Proficiently use KYC tools, platforms, and software to manage EDD and ODD cases efficiently.<\/li><li>Ensure compliance with local EU regulations and international KYC standards.<\/li><li>Foster a collaborative team environment, offering support and guidance to junior and experienced team members, while contributing to the ongoing improvement of KYC processes.<\/li><li>Maintain a customer-centric approach, balancing the need for compliance with providing a seamless, user-friendly experience.<\/li><li>Adapt to a fast-paced, evolving regulatory landscape, staying abreast of changes in the organization&#39;s priorities and incorporating new methodologies and technologies into the KYC workflow.<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Key skills &amp; knowledge:<\/p><p><\/p><ul><li>Hands-on 2&#43; experience in AML KYC\/Fraud Investigation, specifically in Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD), Transaction Monitoring, Sanction screening.<\/li><li>Prior experience in finance or banking, ideally with exposure to the European market with a minimum experience of 2 years.<\/li><li>Proven ability to manage complex KYC, CDD, EDD cases and make informed decisions efficiently.<\/li><li>Strong knowledge of EU banking regulations and KYC requirements.<\/li><li>Proactive, detail-oriented, and capable of excelling under pressure.<\/li><li>Strong analytical and problem-solving skills, with the ability to generate independent insights.<\/li><\/ul><p><\/p><p>Educational Qualification: Graduate<\/p><p><\/p><p>Disclaimer: -<\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.<\/p>\",\"ats_external_id\":\"R1697759\",\"location\":\"Bangalore\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-05T00:06:57.198+08:00\",\"created_at\":\"2026-06-05T00:05:56.661+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-Karle-5th-6th-7th-Floors\/Sr-SME--Operations_R1697759\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-07\",\"wid\":\"740544c0a47f01adbbd7b28e1f116363\",\"descriptor\":\"IND Bangalore - MTP Karle 5th, 6th, 7th Floors\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103115254\",\"wid\":\"4ad006df0504100e286a167cd2860000\",\"descriptor\":\"Metla Venureshma (103115254)\"},{\"id\":\"103304776\",\"wid\":\"f6f51ab91b8b100e68745a8d9b890000\",\"descriptor\":\"Vinod M (103304776)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"5016665\",\"wid\":\"9f196ba80a870141cfe9c63e0919ea79\",\"descriptor\":\"Maria Praveen Kumar S (5016665)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"101886550\",\"wid\":\"846959bbe71401efc3f3609a580f8e82\",\"descriptor\":\"Y G Prajwala (101886550)\"},{\"id\":\"103285080\",\"wid\":\"d414332454df100892d6151f717c0000\",\"descriptor\":\"Amrit Sharma (103285080)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"},{\"id\":\"103187613\",\"wid\":\"ad2bab2a59a51029ca97a3ab7b6a0000\",\"descriptor\":\"Preeti Pandey (103187613)\"},{\"id\":\"103213805\",\"wid\":\"acf147e9d7d91031bebc027f7cd20000\",\"descriptor\":\"Vidyashree Devi (103213805)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"},{\"id\":\"103187381\",\"wid\":\"432d88bedd4510253215911a92bf0000\",\"descriptor\":\"Anju Fernandes (103187381)\"},{\"id\":\"102008599\",\"wid\":\"f81830f171380107b2408d9c9b920000\",\"descriptor\":\"Narsingam Kompelly (102008599)\"},{\"id\":\"100549274\",\"wid\":\"60219339f7a01064a5828b9843946b58\",\"descriptor\":\"Anupriya Gulati (100549274)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"},{\"id\":\"103174538\",\"wid\":\"5d072af98105102583a9fc8ce4930000\",\"descriptor\":\"Vidya G (103174538)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374420\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-Karle-5th-6th-7th-Floors\/Sr-SME--Operations_R1697759\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-Karle-5th-6th-7th-Floors\/Sr-SME--Operations_R1697759\/apply\",\"job_requisition_id\":\"R1697759\"}],\"organizations\":[{\"wid\":\"2b2d4b8cd18e1039578e0333a7670000\",\"descriptor\":\"W0ZXQ7 N26 Afc\",\"reference_id\":\"W0ZXQ7\",\"custom_reference_id\":\"W0ZXQ7\",\"company_reference_id\":null},{\"wid\":\"6ac9223a1aaa103b476326a8d8b20000\",\"descriptor\":\"AFCO\",\"reference_id\":\"AFCO_20250429_IND\",\"custom_reference_id\":\"AFCO_20250429_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"9bd9a5dce7991034acda00f776850000\",\"descriptor\":\"24582 - N26 - 980006699\",\"reference_id\":\"980006699\",\"custom_reference_id\":\"980006699\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rahul.sureka@concentrix.com\"},\"first_name\":\"Rahul Sureka (103285077)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697759\",\"wid\":\"459b1d4dadb4100ab659c77e886f0000\",\"descriptor\":\"Sr. SME, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"35426\",\"campaign_title\":\"Sr. SME, Operations R1724437\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<h3>DESIGNATION :\u00a0Sr. <b>SME<\/b><\/h3><h3>LOCATION\u00a0 :\u00a0 <b>Bangalore<\/b>\u00a0\u00a0<\/h3><h3>YEARS OF EXPERIENCE : Minimum 2\u20133 years of experience in collections, with strong process knowledge.<\/h3><h3><\/h3><h3>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><h3><\/h3><h3><\/h3><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/h3><h3><\/h3><p><\/p>\",\"ats_external_id\":\"R1724437\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-05T00:06:56.819+08:00\",\"created_at\":\"2026-06-05T00:05:52.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-12\",\"wid\":\"b0b04b799cf0101626b2f04358690000\",\"descriptor\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"},{\"id\":\"103038262\",\"wid\":\"0f4457f385fe10189f4925bf97320000\",\"descriptor\":\"Muznabeen Fathima (103038262)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"},{\"id\":\"102352397\",\"wid\":\"80cb2de6cdee101ba349f2e573440000\",\"descriptor\":\"Vijay Krishna R (102352397)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"816537\",\"wid\":\"9f196ba80a870195934638920319a7fe\",\"descriptor\":\"Swarna Premchander (816537)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374433\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\/apply\",\"job_requisition_id\":\"R1724437\"}],\"organizations\":[{\"wid\":\"b0be28c60caf103d7e1db6db7f0a0000\",\"descriptor\":\"26049 - CAPITALONE - 980009362\",\"reference_id\":\"980009362\",\"custom_reference_id\":\"980009362\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"513d6b1ae9d6103f95cc619aeeba0000\",\"descriptor\":\"Collections_V_ English\",\"reference_id\":\"Collections_V_ English_20251210_IND\",\"custom_reference_id\":\"Collections_V_ English_20251210_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"98934c449689103e0d1c400506650000\",\"descriptor\":\"W100ME Capital One\",\"reference_id\":\"W100ME\",\"custom_reference_id\":\"W100ME\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anita.joseph@concentrix.com\"},\"first_name\":\"Anita Joseph (103515607)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724437\",\"wid\":\"7945c9f5d2ef1001defcb046358f0000\",\"descriptor\":\"Sr. SME, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"835\",\"campaign_id\":\"19907\",\"campaign_title\":\"Associate, Operations Support R1728203\",\"campaign_type\":\"job_application\",\"job_title\":\"PR & Administration Coordinator\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Associate, Operations Support is responsible for managing government-related processes, employee documentation, onboarding support, visa processing, licensing, oversees hiring processes and administrative coordination for employees in Saudi Arabia.\",\"long_description\":\"<h3><b>Essential Functions\/Core <span>Responsibilities\u00a0\u00a0<\/span><\/b><\/h3><h3><\/h3><h3><\/h3><h3><span>\u00a0\u00a0\u00a0<\/span><br \/>- <b>Local recruitment :<\/b><\/h3><ul><li><h3>Managing and issuing Visas for new joiners<\/h3><\/li><li><h3>Managing the pre-medical tests for new joiners<\/h3><\/li><li><h3>Arrange Basic Induction, Joining Formalities once visa issued<\/h3><\/li><\/ul><h3><br \/><b>- Overseas Recruitment :<\/b><\/h3><ul><li><h3>JOB Order Attestation Coordination<\/h3><\/li><li><h3>Coordinating with Agency for the Documentation<\/h3><\/li><li><h3>Arrange Work Visa processing<\/h3><\/li><\/ul><h3><br \/><b>- Onboarding:<\/b><\/h3><h3><\/h3><ul><li><h3>Register the candidate medical insurance<\/h3><\/li><li><h3>Authenticating employment contract through Qiwa Portal<\/h3><\/li><li><h3>Raise transfer Sponsor request thru Qiwa Portal for Expat Local hiring<\/h3><\/li><li><h3>Register\\\\update the salary in Gosi<\/h3><\/li><li><h3>coordinating with employees for Bank account opening and update it on WD<\/h3><\/li><\/ul><h3><br \/><b>- Administration &amp; Govt relation:<\/b><\/h3><ul><li><h3>Ensure all the employees labor contracts are registered with MOL<\/h3><\/li><li><h3>Process Iqama cancellation\\\\final exit requested by HR Dept<\/h3><\/li><li><h3>Deal with the absconding cases<\/h3><\/li><li><h3>Issue\\\\Renew Trade License, Civil defense license, investment license and CR.<\/h3><\/li><li><h3>Issue\\\\Renew Iqamas through Muqeem portal<\/h3><\/li><li><h3>Authenticating documents thru Chamber of commerce, MOFA.. Etc<\/h3><\/li><li><h3>Issuing Exit reentry, final exit thru Muqeem<\/h3><\/li><li><h3>Office Supplies, Printing and Stationery<\/h3><\/li><li><h3>Maintaining records of all employees<\/h3><\/li><li><h3>Visiting Government department when needed<\/h3><\/li><li><h3>Arranging agreements for volunteering community<\/h3><\/li><li><h3>Support engagements planning and activities<\/h3><\/li><li><h3>Uploading WPS to Mudad portal, and raise justifications if needed<\/h3><\/li><li><h3>Registering new eligible employees to HRDF<\/h3><\/li><li><h3>Following up on GOSI invoices<\/h3><\/li><\/ul><h3><br \/><b>-Financial:<\/b><\/h3><ul><li><h3>Share supplier docs with facility to register in the system<\/h3><\/li><li><h3>PO\/Cash expenses thru WD when needed<\/h3><\/li><li><h3>Medical insurance credit notes for resigned employees<\/h3><\/li><\/ul><h3><\/h3><h3><b>Candidate Profile\u00a0<\/b>\u00a0<\/h3><h3><\/h3><ul><li><h3>Strong communication skills, both written and verbal<\/h3><\/li><li><h3>Strong attention to detail<\/h3><\/li><li><h3>Sense of professionalism and ability to develop relationships<\/h3><\/li><li><h3>Self-starter, sense of urgency, and works well under pressure<\/h3><\/li><li><h3>Ability to multi-task, prioritize, and meet timelines on deliverable items<\/h3><\/li><li><h3>Proficient in Microsoft Office<\/h3><\/li><\/ul><h3><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/h3><h3><b>Career Framework Role\u00a0\u00a0<\/b><\/h3><h3><\/h3><h3>Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.<span>\u00a0<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><b>Disclaimer\u00a0\u00a0 <\/b><\/h3><h3>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/h3>\",\"ats_external_id\":\"R1728203\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"monthly\",\"salary_currency\":\"SAR\",\"updated_at\":\"2026-06-05T00:08:47.028+08:00\",\"created_at\":\"2026-06-04T20:05:17.121+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Concentrix SAS Company\",\"reference_id\":\"WSA01\",\"organization_reference_id\":\"WSA01\"},\"location\":{\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"country\":{\"wid\":\"50423b5190ad49bb89e94cd58dfaad69\",\"iso2\":\"SA\",\"iso3\":\"SAU\",\"descriptor\":\"Saudi Arabia\",\"iso_numeric\":\"682\"},\"postal_code\":\"11551\",\"primary_location\":{\"id\":\"SA-RIY-SULAI-01\",\"wid\":\"8ad28f685747100a802411ac0f5c0000\",\"descriptor\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hala.ismail@concentrix.com\"},\"first_name\":\"Ismail, Hala Hani Jamal (\u062d\u0644\u0627 \u0647\u0627\u0646\u064a \u062c\u0645\u0627\u0644 \u0627\u0633\u0645\u0627\u0639\u064a\u0644)\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102380097\",\"wid\":\"d5b3219023f0102b3f51360ef9d70001\",\"descriptor\":\"Hala Hani Ismail (\u062d\u0644\u0627 \u0647\u0627\u0646\u064a \u0627\u0633\u0645\u0627\u0639\u064a\u0644) (102380097)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0739\",\"descriptor\":\"Associate, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\/apply\",\"job_requisition_id\":\"R1728203\"}],\"organizations\":[{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Concentrix SAS Company\",\"reference_id\":\"WSA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSA01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salah.albaik@concentrix.com\"},\"first_name\":\"Salah Albaik (103000332)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728203\",\"wid\":\"ba5d02c39ce1100e75d7dcf790550000\",\"descriptor\":\"PR & Administration Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"836\",\"campaign_id\":\"19901\",\"campaign_title\":\"Consultant II, Transformation R1732826\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant II, Transformation\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"As an Innovation Consultant, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.\\n\\nYou will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.\\n\\nKey Responsibilities\\nStrategic Roadmapping: Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.\\n\\nConsultative Selling & Pre-Sales: Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.\\n\\nDiscovery & Mapping: Identify operational gaps and opportunities by conducting detailed Process Discoveries and Customer Journey Mapping.\\n\\nCross-Functional Collaboration: Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.\\n\\nSolution Design: Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.\\n\\nProduct & Tech Evolution: Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).\\n\\nCulture Building: Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.\\n\\nRequirements & Qualifications\\nExperience: 4\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.\\n\\nIndustry Domain Expertise: Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.\\n\\nVertical Knowledge: Strong expertise in one or more key industry domains:\\n\\nAutomotive | BFSI | Consumer Electronics | Energy & Public Sector | Healthcare Services | Insurance | Media & Communications | Retail & eCommerce | Technology | Travel, Transportation & Tourism.\\n\\nTechnical & Automation Acumen: Strong understanding of Gen AI-enabled Conversation Bots (Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.\\n\\nProcess Re-engineering: Proven expertise in conducting thorough Process Discoveries and authoring comprehensive Process Design Documents (PDDs).\\n\\nMethodology & Certification: Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB) certification is required, alongside a proven track record in transformation and process re-engineering.\\n\\nCore Skills: Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.\",\"long_description\":\"<p>As an\u00a0<b>Innovation Consultant<\/b>, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.<\/p><p>You will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like\u00a0<b>Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS<\/b>, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.<\/p><h3>Key Responsibilities<\/h3><ul><li><p><b>Strategic Roadmapping:<\/b>\u00a0Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.<\/p><\/li><li><p><b>Consultative Selling &amp; Pre-Sales:<\/b>\u00a0Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.<\/p><\/li><li><p><b>Discovery &amp; Mapping:<\/b>\u00a0Identify operational gaps and opportunities by conducting detailed\u00a0<b>Process Discoveries<\/b>and\u00a0<b>Customer Journey Mapping<\/b>.<\/p><\/li><li><p><b>Cross-Functional Collaboration:<\/b>\u00a0Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.<\/p><\/li><li><p><b>Solution Design:<\/b>\u00a0Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.<\/p><\/li><li><p><b>Product &amp; Tech Evolution:<\/b>\u00a0Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).<\/p><\/li><li><p><b>Culture Building:<\/b>\u00a0Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.<\/p><\/li><\/ul><h3>Requirements &amp; Qualifications<\/h3><ul><li><p><b>Experience:<\/b>\u00a04\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.<\/p><\/li><li><p><b>Industry Domain Expertise:<\/b>\u00a0Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.<\/p><\/li><li><p><b>Vertical Knowledge:<\/b>\u00a0Strong expertise in one or more key industry domains:<\/p><ul><li><p><i>Automotive | BFSI | Consumer Electronics | Energy &amp; Public Sector | Healthcare Services | Insurance | Media &amp; Communications | Retail &amp; eCommerce | Technology | Travel, Transportation &amp; Tourism.<\/i><\/p><\/li><\/ul><\/li><li><p><b>Technical &amp; Automation Acumen:<\/b>\u00a0Strong understanding of\u00a0<b>Gen AI-enabled Conversation Bots<\/b>\u00a0(Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.<\/p><\/li><li><p><b>Process Re-engineering:<\/b>\u00a0Proven expertise in conducting thorough Process Discoveries and authoring comprehensive\u00a0<b>Process Design Documents (PDDs)<\/b>.<\/p><\/li><li><p><b>Methodology &amp; Certification:<\/b>\u00a0<b>Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB)<\/b>\u00a0certification is required, alongside a proven track record in transformation and process re-engineering.<\/p><\/li><li><p><b>Core Skills:<\/b>\u00a0Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1732826\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T14:08:16.216+08:00\",\"created_at\":\"2026-06-04T20:05:14.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Consultant-II--Transformation_R1732826\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Transformation\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y1\",\"wid\":\"6bbff8fc533b0183c2fd1f0770638e0a\",\"descriptor\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sitizulaihah.bintiabdkarim@concentrix.com\"},\"first_name\":\"Binti Abd Karim, Siti Zulaihah\"},\"categories\":[{\"descriptor\":\"CF Transformation\"}],\"recruiters\":[{\"id\":\"101840815\",\"wid\":\"0c6c6838c699011203e46134c91e1635\",\"descriptor\":\"Siti Zulaihah Binti Abd Karim (101840815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0259\",\"descriptor\":\"Consultant II, Transformation\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374851\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Consultant-II--Transformation_R1732826\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Consultant-II--Transformation_R1732826\/apply\",\"job_requisition_id\":\"R1732826\"}],\"organizations\":[{\"wid\":\"f9af6d7260980158db1638163c0681bc\",\"descriptor\":\"(REGION) TRANSFORMATION\",\"reference_id\":\"REGTRANFRM-IND\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"dea71e65338401c6c31caa4df4185691\",\"descriptor\":\"WZCEL - Opexother - CRMOPS\",\"reference_id\":\"CRMOPS\",\"custom_reference_id\":\"CRMOPS\",\"company_reference_id\":null},{\"wid\":\"baa0d27e06ae017cf27383f8aa163c75\",\"descriptor\":\"W0ZCEL CNX RU\",\"reference_id\":\"W0ZCEL\",\"custom_reference_id\":\"W0ZCEL\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jay.pal@concentrix.com\"},\"first_name\":\"Jay Mangal Pal (101988399)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1732826\",\"wid\":\"323428fd2a59100e78a50742c2bf0000\",\"descriptor\":\"Consultant II, Transformation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"837\",\"campaign_id\":\"19875\",\"campaign_title\":\"Trainer II R1728738\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1728738\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-05T00:08:29.236+08:00\",\"created_at\":\"2026-06-04T14:04:58.353+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Trainer-II_R1728738\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlosiii.tinio@concentrix.com\"},\"first_name\":\"Tinio, Carlos iii\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101868590\",\"wid\":\"c14ecc9808b501a7aa57811ad6077be6\",\"descriptor\":\"Carlos Tinio (101868590)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Trainer-II_R1728738\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Trainer-II_R1728738\/apply\",\"job_requisition_id\":\"R1728738\"}],\"organizations\":[{\"wid\":\"e5efee5b41ed01445bd633e9a91e2995\",\"descriptor\":\"Google_GOOGLEKICKSTRT\",\"reference_id\":\"Google_GOOGLEKICKSTRT_032221_PHL\",\"custom_reference_id\":\"Google_GOOGLEKICKSTRT_032221_PHL\",\"company_reference_id\":null},{\"wid\":\"112ec9262ec101b601b95868670afacb\",\"descriptor\":\"5554 - Google - GOOGLEKICKSTRT\",\"reference_id\":\"GOOGLEKICKSTRT\",\"custom_reference_id\":\"GOOGLEKICKSTRT\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"c0d15cdf107301abdcac6a165c0a8595\",\"descriptor\":\"W0ZEG0 Google Kickstart\",\"reference_id\":\"W0ZEG0\",\"custom_reference_id\":\"W0ZEG0\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rosmarjr.angala@concentrix.com\"},\"first_name\":\"Rosmar Angala Jr. (101519028)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1728738\",\"wid\":\"56aeae641bdf100e661363beed8b0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1523\",\"campaign_id\":\"587\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1736480\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Service (German-speaking) Remote TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Are you\u00a0<b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to\u00a0represent\u00a0a global luxury brand?\u00a0<br \/>\u00a0\u00a0<\/p><p>Leader\u00a0in premium fashion and lingerie, is looking for a\u00a0<b>Fashion Customer Representative<\/b><b>\u00a0(remote from Spanish mainland)<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.\u00a0<\/p><p><\/p><p><b>Why\u00a0You\u2019ll\u00a0Love Working with Us<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, you\u00a0won\u2019t\u00a0just answer questions \u2014\u00a0you\u2019ll\u00a0create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.\u00a0<\/p><p><\/p><p>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.\u00a0<\/p><p><\/p><p><b>Your Day-to-Day:\u00a0<\/b>\u00a0<\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels\u00a0<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood\u00a0<\/p><p>-\u00a0Maintain\u00a0expert knowledge of products and collections\u00a0<\/p><p>- Log and manage all interactions within our systems, meeting\u00a0SLA\u00a0and quality standards\u00a0<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction\u00a0<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings\u00a0<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed\u00a0<\/p><p><\/p><p><b>What You Bring to the Team:<\/b>\u00a0<\/p><p>- C2 German and advanced English skills\u00a0<\/p><p>- Experience in customer service, ideally within a Contact Centre environment\u00a0<\/p><p>-\u00a0Strong communication\u00a0skills \u2014 written, verbal, warm, and professional\u00a0<\/p><p>- Ability to build rapport quickly and show genuine empathy\u00a0<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment\u00a0<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind\u00a0<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset\u00a0<\/p><p>- Passion for fashion, styling, and helping customers feel their best\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full-time (39h\/week) permanent contract<\/p><p>Schedule: Rotative between Monday - Saturday, 09:00h to 18:00h<\/p><p>- Salary 19.623,94\u00a0&#43;\u00a03.300 euros gross\/year in bonus\u00a0\u00a0\u00a0<\/p><p>- Opportunity to work remotely from<b> Spain (mainland)<\/b><\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0\u00a0<\/p><p>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1736480<\/p>\",\"ats_external_id\":\"R1736480\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.411+02:00\",\"created_at\":\"2026-06-04T12:08:56.145+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374956\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Service--German-speaking--Remote-TR05_R1736480\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Service--German-speaking--Remote-TR05_R1736480\/apply\",\"job_requisition_id\":\"R1736480\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736480\",\"wid\":\"323428fd2a59100e72bb5c8e87ed0000\",\"descriptor\":\"Fashion Customer Service (German-speaking) Remote TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"794\",\"campaign_title\":\"R1736576 Automotive Case Management (Onsite)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Case Management (Onsite)\",\"street\":\"180 Keil Dr S\",\"address\":\"180 Keil Dr S\",\"city\":\"Chatham\",\"state\":\"Ontario\",\"postal_code\":\"N7M 6B7\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Automotive Case Management (On-Site)\",\"long_description\":\"<p>The Automotive Customer Service Representative responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.&nbsp;(Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Case Management at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As an Automotive Case Management (Onsite) tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Case Management (Onsite) , you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Case Management (Onsite) role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We accept applications for this position on an ongoing basi<strong>s.<\/strong><\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736576\",\"location\":\"Chatham, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T00:37:24.299-04:00\",\"created_at\":\"2026-06-04T10:57:56.721-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Chatham\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"N7M 6B7\",\"primary_location\":{\"id\":\"CA-CHA-KEILD-01\",\"wid\":\"740544c0a47f01757a3027781f114557\",\"descriptor\":\"CAN Chatham\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374850\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\/apply\",\"job_requisition_id\":\"R1736576\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736576\",\"wid\":\"56aeae641bdf100e7fb25a3a07e80000\",\"descriptor\":\"R1736576 Automotive Case Management (Onsite) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"11b12ac92f52100171d6e44c91b80001\",\"address\":\"erin.duquette@concentrix.com\"},\"last_name\":\"Duquette\",\"first_name\":\"Erin\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"838\",\"campaign_id\":\"19870\",\"campaign_title\":\"Specialist, Customer Acquisition R1727748\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"MEX Ciudad de Mexico Insurgentes Sur\",\"address\":\"MEX Ciudad de Mexico Insurgentes Sur\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><span><span><b>You Have<\/b><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience working in a sales capacity<\/span><\/span><\/li><li><span><span>Minimum B2 English level<\/span><\/span><\/li><li><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><\/li><li><span><span>Experience in high-volume calling<\/span><\/span><\/li><li><span><span>Experience in customer fronting roles<\/span><\/span><\/li><li><span><span>Experience learning new technology and data<\/span><\/span><\/li><li><span><span>Excellent knowledge of MS Office programs<\/span><\/span><\/li><li><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><\/li><li><span><span>Willingness to commute to our site at Mexico City (near by Poliforum)<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>You Will<\/b><\/span><\/span><\/p><ul><li><span><span>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/span><\/span><\/li><li><span><span>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/span><\/span><\/li><li><span><span>Mastery of product knowledge and technical understanding of services to assess client requirements<\/span><\/span><\/li><li><span><span>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/span><\/span><\/li><li><span><span>Manage external competitive pressures and handle objections to retain customers or win new customers<\/span><\/span><\/li><li><span><span>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/span><\/span><\/li><li><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><\/li><li><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><\/li><li><span><span>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1727748\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"22000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-05T00:08:16.622+08:00\",\"created_at\":\"2026-06-04T08:04:19.838+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Specialist--Customer-Acquisition---Bilingual_R1727748\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-01\",\"wid\":\"20e2dd02e275012eb1b9c8521047bb18\",\"descriptor\":\"MEX Ciudad de Mexico Insurgentes Sur\"}},\"languages\":[\"Mexican Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374814\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Specialist--Customer-Acquisition---Bilingual_R1727748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Specialist--Customer-Acquisition---Bilingual_R1727748\/apply\",\"job_requisition_id\":\"R1727748\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c86205df60ae100179ea422fcb320000\",\"descriptor\":\"23630 - Hpinc - 980005158\",\"reference_id\":\"980005158\",\"custom_reference_id\":\"980005158\",\"company_reference_id\":null},{\"wid\":\"635877b8a03310017a670a5924000000\",\"descriptor\":\"W0ZW7L HP B2B NALA\",\"reference_id\":\"W0ZW7L\",\"custom_reference_id\":\"W0ZW7L\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gerardo.ruiz@concentrix.com\"},\"first_name\":\"Gerardo Ruiz Zepeda (103109554)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727748\",\"wid\":\"b2ce520f8bb7100e5006aaf488fa0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"839\",\"campaign_id\":\"19868\",\"campaign_title\":\"Janitor R1733111\",\"campaign_type\":\"job_application\",\"job_title\":\"Janitor\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"\u201cJanitor\u201d\\n\\nScope: Nicaragua\\n\\nOverview:\\nGeneral cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.\\n\\nKey Accountabilities:\\n\u2022\\tClean all desktops, cabinets, CPUs, monitors and keyboards.\\n\u2022\\tPrepare coffee as often as necessary.\\n\u2022\\tClean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.\\n\u2022\\tClean windows and doors of the entrance and exit of the building.\\n\u2022\\tClean bathrooms, take out the trash and wash the trash cans.\\n\u2022\\tTake care of reception area when necessary.\\n\u2022\\tCover any other activity indicated by your immediate boss.\\n\u2022\\tCommunicate with the necessary departments to correct or prevent actions.\\n\\nRequirements:\\n\u2022\\t1 year of experience performing a customer service role, over the phone.\\n\u2022\\tHigh school Diploma.\\n\u2022\\tEase of speech and expression.\\n\u2022\\tHigh sense of values.\\n\\nKey Skills\\n\uf0d8\\tCommunication.\\n\uf0d8\\tTime management.\\n\uf0d8\\tOrganized.\",\"long_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1733111\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"310.91\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-04T08:04:20.142+08:00\",\"created_at\":\"2026-06-04T06:08:25.030+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Janitor_R1733111\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-UNIVE-00\",\"wid\":\"740544c0a47f01c782b4c48e1f119563\",\"descriptor\":\"NIC Rotonda Universitaria\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374719\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Janitor_R1733111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Janitor_R1733111\/apply\",\"job_requisition_id\":\"R1733111\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7337afa5ded81005543ec5e16d1bbfdc\",\"descriptor\":\"040100111 ASSET PLANNING & SITE ADMIN\",\"reference_id\":\"040100111\",\"custom_reference_id\":\"040100111\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericka.moreno@concentrix.com\"},\"first_name\":\"Ericka Moreno Hernandez (981829)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1733111\",\"wid\":\"323428fd2a59100e4d3ef05aff130000\",\"descriptor\":\"Janitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"840\",\"campaign_id\":\"19867\",\"campaign_title\":\"Janitor R1733117\",\"campaign_type\":\"job_application\",\"job_title\":\"Janitor\",\"street\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"address\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"11132\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"\u201cJanitor\u201d\\n\\nScope: Nicaragua\\n\\nOverview:\\nGeneral cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.\\n\\nKey Accountabilities:\\n\u2022\\tClean all desktops, cabinets, CPUs, monitors and keyboards.\\n\u2022\\tPrepare coffee as often as necessary.\\n\u2022\\tClean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.\\n\u2022\\tClean windows and doors of the entrance and exit of the building.\\n\u2022\\tClean bathrooms, take out the trash and wash the trash cans.\\n\u2022\\tTake care of reception area when necessary.\\n\u2022\\tCover any other activity indicated by your immediate boss.\\n\u2022\\tCommunicate with the necessary departments to correct or prevent actions.\\n\\nRequirements:\\n\u2022\\t1 year of experience performing a customer service role, over the phone.\\n\u2022\\tHigh school Diploma.\\n\u2022\\tEase of speech and expression.\\n\u2022\\tHigh sense of values.\\n\\nKey Skills\\n\uf0d8\\tCommunication.\\n\uf0d8\\tTime management.\\n\uf0d8\\tOrganized.\",\"long_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1733117\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"310.91\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-04T08:04:20.057+08:00\",\"created_at\":\"2026-06-04T06:08:24.731+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Janitor_R1733117\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Janitor_R1733117\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Janitor_R1733117\/apply\",\"job_requisition_id\":\"R1733117\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7337afa5ded81005543ec5e16d1bbfdc\",\"descriptor\":\"040100111 ASSET PLANNING & SITE ADMIN\",\"reference_id\":\"040100111\",\"custom_reference_id\":\"040100111\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericka.moreno@concentrix.com\"},\"first_name\":\"Ericka Moreno Hernandez (981829)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1733117\",\"wid\":\"323428fd2a59100e4d29b992051c0000\",\"descriptor\":\"Janitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"841\",\"campaign_id\":\"19860\",\"campaign_title\":\"Specialist, Partner Success R1735574\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Trilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\ud83c\udf1f Join Our Team as a Partner Success Specialist in Mexico! \ud83c\udf1f\\n\\nAre you a dynamic and multilingual professional fluent in Spanish, English and French? We're seeking a Partner Success Specialist for one of our top tech accounts in Mexico. In this pivotal role, you'll drive partner engagement and ensure the success of our collaborations. If you have a passion for technology, excellent communication skills, and a knack for building strong, lasting relationships, we want to hear from you! Join us to make a difference in a fast-paced and rewarding environment.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Professional fluency in English and French<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><\/ul>\",\"ats_external_id\":\"R1735574\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"31000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-05T00:08:16.998+08:00\",\"created_at\":\"2026-06-04T04:05:29.207+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1735574\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"Mexican Spanish\",\"English\",\"French Canadian\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1735574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1735574\/apply\",\"job_requisition_id\":\"R1735574\"}],\"organizations\":[{\"wid\":\"c3f30ec461821039721631fb61a10000\",\"descriptor\":\"W100CN HPI COE IPBM Proximity MX\",\"reference_id\":\"W100CN\",\"custom_reference_id\":\"W100CN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.velasquez2@concentrix.com\"},\"first_name\":\"Alejandro Velasquez (102599884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735574\",\"wid\":\"323428fd2a59100e4109b072d1fd0000\",\"descriptor\":\"Specialist, Partner Success - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"842\",\"campaign_id\":\"19858\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1736295\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect Bilingual (Spanish-English)\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div><b>Foundation:<span>\u00a0<\/span><\/b>Dataverse<br \/><b>Core Platforms:<span>\u00a0<\/span><\/b>Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/><b>Focus Areas:<span>\u00a0<\/span><\/b>Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><b>Responsibilities<\/b><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead<span>\u00a0<\/span><b>customer\u2011facing workshops and advisory engagements<\/b>, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the<span>\u00a0<\/span><b>end\u2011to\u2011end delivery<\/b>\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into<span>\u00a0<\/span><b>clear architectural guidance and recommendations<\/b>, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on<span>\u00a0<\/span><b>Dataverse\u2011centric architectures<\/b>\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div><b>Power Apps<\/b>\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div><b>Power Automate<\/b>\u00a0(cloud flows) for business process automation<\/div><\/li><li><div><b>Power Automate Desktop (RPA)<\/b>\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on<span>\u00a0<\/span><b>Power Platform administration and governance<\/b>, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div><b>Dynamics 365 Field Service<\/b>\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div><b>Dynamics 365 Marketing \/ Customer Insights<\/b>\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running<span>\u00a0<\/span><b>Dynamics CRM \/ Dynamics 365 CE On\u2011Prem<\/b>.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a<span>\u00a0<\/span><b>trusted technical advisor<\/b>\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with<span>\u00a0<\/span><b>Microsoft CSAMs, program stakeholders, and vendor delivery leadership<\/b>.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><b>Qualifications<\/b><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with<span>\u00a0<\/span><b>Dynamics 365 Customer Engagement<\/b>:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div><b>On\u2011Prem \/ hybrid environments<\/b><\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with<span>\u00a0<\/span><b>Dataverse<\/b>.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div><b>Power Apps<\/b><\/div><\/li><li><div><b>Power Automate<\/b><\/div><\/li><li><div><b>Power Platform Administration &amp; Governance<\/b><\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience<span>\u00a0<\/span><b>leading client\u2011facing workshops and advisory engagements<\/b>.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder management, executive communication.<\/div><\/li><li><div>Comfortable owning delivery outcomes in a<span>\u00a0<\/span><b>vendor \/ partner model<\/b>.<\/div><\/li><li><div>Ability to influence decisions without direct authority.<\/div><\/li><\/ul><div><b>Preferred Qualifications<\/b><\/div><ul><li><div>Experience delivering Microsoft\u2011aligned advisory or assessment engagements.<\/div><\/li><li><div>Familiarity with Copilot Studio and AI\u2011enabled CE scenarios.<\/div><\/li><li><div>Azure integration experience (Logic Apps, Functions).<\/div><\/li><li><div>Microsoft certifications in Power Platform or Dynamics 365.<\/div><\/li><\/ul><div>#LI-Remote #USA<\/div><p><\/p><p><b>Basic Salary:<\/b><\/p><div>The base salary range for this position is $110k-$140k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/div><div>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/div><div><\/div><div>The deadline to apply for this position is 6\/10\/2026<i>.<span>\u00a0<\/span><\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/div><div><\/div><div>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/div><div><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/div><div><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/div><div>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/div><ul><li><div><b>English:<\/b><span>\u00a0<\/span><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Csrujankumarrayanna.maddineni%40concentrix.com%7C6fb04327791c4ad9178708dec1844de6%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160971144373373%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;MU6HFsKfCO0lgLJL31ag4md2l7OWdZwdBeczWMMHWNA%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/div><\/li><li><div><b>Spanish:<\/b><span>\u00a0<\/span><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Csrujankumarrayanna.maddineni%40concentrix.com%7C6fb04327791c4ad9178708dec1844de6%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160971144398872%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;IH7E%2Fr92ynHxyTaUsWRpZD4Q%2FHRPStQu6wIKz%2Fae040%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/div><\/li><\/ul><div><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/div><div><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/div><div><b>Work Authorization<\/b><\/div><div>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/div><div><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<span>\u00a0<\/span><\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/div><div>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/div><p>#LI-Remote #USA<\/p><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1736295\",\"location\":\"USA, Nebraska\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T00:08:58.297+08:00\",\"created_at\":\"2026-06-04T02:04:09.149+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect-Bilingual--Spanish-English-_R1736295\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374804\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect-Bilingual--Spanish-English-_R1736295\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect-Bilingual--Spanish-English-_R1736295\/apply\",\"job_requisition_id\":\"R1736295\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1736295\",\"wid\":\"c265bc4e7fb6100e3e1fcab98d0a0000\",\"descriptor\":\"Dynamics 365 Customer Engagement Cloud Solution Architect Bilingual (Spanish-English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"843\",\"campaign_id\":\"19852\",\"campaign_title\":\"Associate Manager, B2B Sales R1735128\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We are looking for a motivated Associate Sales Manager (Team Leader) to drive our sales team's success in a competitive B2B Sales environment. This role focuses on achieving business objectives, enhancing client relationships, and strategically developing the sales team to meet and exceed performance targets. The ideal candidate will be adept at navigating challenges, fostering a productive team culture, and aligning with market trends to sustain growth and customer satisfaction.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3 to 5 years proven work experience in a B2B sales role, within a BPO environment<\/li><li>2&#43; years of experience in a leadership role<\/li><li>Fluent in English communication in a professional environment<\/li><li>Highschool diploma is required<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\",\"ats_external_id\":\"R1735128\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"1220000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-06-05T00:07:40.724+08:00\",\"created_at\":\"2026-06-04T02:04:05.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate-Manager--B2B-Sales---Bilingual_R1735128\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate-Manager--B2B-Sales---Bilingual_R1735128\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate-Manager--B2B-Sales---Bilingual_R1735128\/apply\",\"job_requisition_id\":\"R1735128\"}],\"organizations\":[{\"wid\":\"78893d07c56a10057f2db09b18390000\",\"descriptor\":\"W0ZJ1O Microsoft Smb Digital First Na\",\"reference_id\":\"W0ZJ1O\",\"custom_reference_id\":\"W0ZJ1O\",\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057a0acd5b5b830000\",\"descriptor\":\"9835 - Microsoft - S00013947\",\"reference_id\":\"S00013947\",\"custom_reference_id\":\"S00013947\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735128\",\"wid\":\"56aeae641bdf100e3cb7c1523b5d0000\",\"descriptor\":\"Associate Manager, B2B Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"844\",\"campaign_id\":\"19850\",\"campaign_title\":\"Team Leader, Operations R1733622\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations (Aspiring To Be - 100% required)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1733622\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2200000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-06-04T04:05:28.426+08:00\",\"created_at\":\"2026-06-04T02:04:04.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Team-Leader--Operations--Aspiring-To-Be---100--required-_R1733622-1\/apply\",\"head_count\":\"7\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374805\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Team-Leader--Operations--Aspiring-To-Be---100--required-_R1733622-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Team-Leader--Operations--Aspiring-To-Be---100--required-_R1733622-1\/apply\",\"job_requisition_id\":\"R1733622\"}],\"organizations\":[{\"wid\":\"494c1b495ebc101ef2a6e42258880000\",\"descriptor\":\"19146 - Mercado Libre - WHONELINK230\",\"reference_id\":\"WHONELINK230\",\"custom_reference_id\":\"WHONELINK230\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101fc70f985973730000\",\"descriptor\":\"W0ZN4D P_Meli Mercado Envios Co\",\"reference_id\":\"W0ZN4D\",\"custom_reference_id\":\"W0ZN4D\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"angela.gil@concentrix.com\"},\"first_name\":\"Angela Rojas Gil (102599026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733622\",\"wid\":\"675f8904347e100e3ebfb03bd6470000\",\"descriptor\":\"Team Leader, Operations (Aspiring To Be - 100% required)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"845\",\"campaign_id\":\"19839\",\"campaign_title\":\"Associate Manager, Global Analytic Insights (TCF) R1735817\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, Global Analytic Insights\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:<\/b> Associate Manager, Global Analytics Insights<\/p><p><b>Job Description<\/b><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li><p>Oversees the implementation of analytic and performance improvement activities for large and\/or complex accounts in conjunction with business unit and support groups. Ensures consistency of approach, quality of insight and accuracy of delivery across programs<\/p><\/li><li><p>Leads a team of Analysts and\/or Consultants, to deliver high quality analysis, thought capital and clear recommendations bounded by options, ROI\/impact potential and risk scenarios<\/p><\/li><li><p>Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement<\/p><\/li><li><p>Conducts qualitative and quantitative data and identifies performance improvement opportunities via Microsoft Excel, Python, R, or other tools.<\/p><\/li><li><p>Develops key driver analysis, statistical linkages and calibration between metrics. Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings, etc.<\/p><\/li><li><p>Teaches others how to derive insights that are not obvious and build recommendations that have a solid business case for success<\/p><\/li><li><p>Leads or co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement; able to articulate high level business concepts as well as detailed data analysis results<\/p><\/li><li><p>Builds relationships with peers in Operations and support groups to understand current operational processes and identify possible gaps that may be contributing to lower key metric results<\/p><\/li><li><p>Ensures that standards and best practices are incorporated into the project and to process improvement efforts<\/p><\/li><li><p>Demonstrates an understanding of internal profitability drivers and is accountable for actual hours versus budget for self and team<\/p><\/li><li><p>Makes decisions about optimal resource utilization and goals to support departmental goals within own team, as well as resolution of issues in accordance with department plans and priorities. Able to translate business and departmental objectives into specific tactics to be taken by the team to achieve results<\/p><\/li><li><p>Delivers consultative recommendations to clients by drawing from information captured from the team and leveraging prior industry experience and knowledge. Stays abreast of industry and market practices and incorporates the use of this knowledge with client and internal programs<\/p><\/li><li><p>Oversees, coaches, and directly manages direct reports<\/p><\/li><\/ul><p><b>Candidate Profile<\/b><\/p><ul><li><p>Bachelor\u2019s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/p><\/li><li><p>Two to three years of experience with call center and process improvement preferred; customer satisfaction analysis a plus<\/p><\/li><li><p>Six Sigma Green or Black Belt certification preferred, but not required<\/p><\/li><li><p>Proven experience with data analysis, linkage of multiple data sets and development of keen business insights rooted in an analytic approach<\/p><\/li><li><p>Passionate about producing high quality analytics deliverables and communicating results to a broad audience at all levels of leadership<\/p><\/li><li><p>Intellectual curiosity with a desire for continuous testing and actionable change<\/p><\/li><li><p>Strong process improvement experience: proven ability to apply quantitative and\/or qualitative research and data analysis techniques to demonstrate ability to quantify ROI to drive operational improvements<\/p><\/li><li><p>Proven ability to motivate teams and operate effectively as a leader in a fast paced, high energy environment<\/p><\/li><li><p>Demonstrated managerial skills; proven ability to guide individuals toward goal achievement using negotiation,\u00a0teamwork\/collaboration,\u00a0and staff development skills. Strong ability to coach, develop action plans which maximize performance and provide effective feedback<\/p><\/li><li><p>Strong problem-solving skills<\/p><\/li><li><p>Solid understanding of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus<\/p><\/li><li><p>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><\/li><li><p>Desire to work in demanding project environments where deadlines must be met<\/p><\/li><li><p>Must be able to adapt quickly to project\/team scope changes<\/p><\/li><li><p>Ability to handle confidential information with discretion and tact<\/p><\/li><li><p>Experience with statistical concepts and applications<\/p><\/li><li><p>Advanced Microsoft Office skills required<\/p><\/li><li><p>Experience in Python or R (preferred)<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1735817\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-04T00:06:14.456+08:00\",\"created_at\":\"2026-06-03T22:04:37.037+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M-3rd-Flr\/Associate-Manager--Global-Analytic-Insights_R1735817\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-09\",\"wid\":\"740544c0a47f015ccdd3258f1f116b64\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"},{\"id\":\"102153781\",\"wid\":\"05f72d845a261006315ccd2855900000\",\"descriptor\":\"Renalyn Magat-Portillo (102153781)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0491\",\"descriptor\":\"Associate Manager, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374542\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M-3rd-Flr\/Associate-Manager--Global-Analytic-Insights_R1735817\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-M-3rd-Flr\/Associate-Manager--Global-Analytic-Insights_R1735817\/apply\",\"job_requisition_id\":\"R1735817\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"cea1ae0b0c86102ea0b5a2d4cb5a0000\",\"descriptor\":\"COGS (CORP) TPS Operational Analytics\",\"reference_id\":\"CATDACONSULDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julious.opelenio@concentrix.com\"},\"first_name\":\"Julious Opelenio (100823894)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1735817\",\"wid\":\"33c3c87b0ba8100e3112b9bd39670000\",\"descriptor\":\"Associate Manager, Global Analytic Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1524\",\"campaign_id\":\"585\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1736208\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - On-site JE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0 \u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the coffee industry\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0 \u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0 \u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Provide with accurate information to our customer\u00a0<br \/>- Logging and follow up of correct and Valid Orders or requests\u00a0<br \/>- Ensure the highest level of Customer Satisfaction Surveys Scores\u00a0<br \/>- Delivery of high caliber Customer Service on Post-Sales requisitions\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0 \u00a0<\/b><\/p><p>- Are proficient or bilingual in Portuguese and Spanish plus you have a a intermediate level of English<br \/>- Have excellent communication skills in a variety of customer facing situations<br \/>- Are a good team player with drive for success\u00a0<\/p><p><\/p><p><b>It will be a plus if you have:\u00a0<\/b><br \/>- Previous experience in similar position\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0 \u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>temporary<\/b> contract:\u00a0Monday to Friday, from 09.00 to 18.00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,500 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0 \u00a0<\/b><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0 \u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0 \u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0 \u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1736208<\/span><\/p>\",\"ats_external_id\":\"R1736208\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.653+02:00\",\"created_at\":\"2026-06-03T16:04:41.241+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Portuguese-speaking----On-site-JE01_R1736208\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Portuguese-speaking----On-site-JE01_R1736208\/apply\",\"job_requisition_id\":\"R1736208\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fcb8bd0105ddb0000\",\"descriptor\":\"W0ZPF3 P_Sbt_Spain_Jde\",\"reference_id\":\"W0ZPF3\",\"custom_reference_id\":\"W0ZPF3\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"b4e5b63f5235101fca047aedcd160000\",\"descriptor\":\"20202 - Jde - WHSBTSPAIN31\",\"reference_id\":\"WHSBTSPAIN31\",\"custom_reference_id\":\"WHSBTSPAIN31\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"valentina.torgovkina@concentrix.com\"},\"first_name\":\"Valentina Torgovkina (102542178)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736208\",\"wid\":\"675f8904347e100e31c14a0b15430000\",\"descriptor\":\"Customer Representative (Portuguese-speaking) - On-site JE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"790\",\"campaign_title\":\"R1736315 Customer Service Representative- Automotive (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Automotive Customer Service Representative (On-Site)\",\"long_description\":\"<p>Title: Automotive Customer Service Rep<\/p>\\n<p>Location: Mississauga, Ontario<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Automotive Customer Service Rep engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplace<\/strong>s,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Customer Service Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive Customer Service Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Support customer requests to update contact information or communication preferences<\/li>\\n<li>Assist customers with information pertaining to their vehicle (campaigns, recalls, parts, accessories, connected technologies, electrification)<\/li>\\n<li>Assist customers with website navigation<\/li>\\n<li>Recall and campaign related inquiries or complaints<\/li>\\n<li>Requests for reimbursement for various expenses<\/li>\\n<li>Roadside assistance concerns<\/li>\\n<li>Support for customer inquiries regarding repair procedures at authorized dealership<\/li>\\n<li>Warranty related inquiries and complaints<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Experience in a customer service, contact center or concierge service environment<\/li>\\n<li>6 months customer service experience<\/li>\\n<li>Required High School Diploma<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Strong Windows\/PC; must be able to toggle between various applications and websites<\/li>\\n<li>Have previous experience with Salesforce Service Cloud (CRM) and\/or automotive industry experience (contact center, dealership). (preferred)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736315\",\"location\":\"Mississauga, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T19:59:08.267-04:00\",\"created_at\":\"2026-06-03T15:57:53.635-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101921600\",\"wid\":\"c518f6b207190101587ee7ab333e0000\",\"descriptor\":\"Jacquelyn Geertsema (101921600)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"057280\",\"wid\":\"9f196ba80a8701c2434aea3907191ccc\",\"descriptor\":\"Crystal Bolohan (057280)\"},{\"id\":\"1048120\",\"wid\":\"f6358e3b3d6d015395767819ff18e4d5\",\"descriptor\":\"Naga Annadanam (1048120)\"},{\"id\":\"102143198\",\"wid\":\"1667f71e0f781001aef8dd32d6a60000\",\"descriptor\":\"Anna Anitha (102143198)\"},{\"id\":\"065572\",\"wid\":\"9f196ba80a870117886bdb4c0719ea22\",\"descriptor\":\"Veronica Botello (065572)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Customer-Service-Representative--Automotive--On-Site-_R1736315\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Customer-Service-Representative--Automotive--On-Site-_R1736315\/apply\",\"job_requisition_id\":\"R1736315\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736315\",\"wid\":\"fd00389d8031100e4167b534d1780000\",\"descriptor\":\"R1736315 Customer Service Representative- Automotive (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"181\",\"campaign_id\":\"813\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia BG\",\"campaign_type\":\"job_application\",\"job_title\":\"\u041a\u043e\u043d\u0441\u0443\u043b\u0442\u0430\u043d\u0442 \u043e\u043d\u043b\u0430\u0439\u043d \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f \u0441 \u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"\u0421\u0442\u0430\u043d\u0435\u0442\u0435 \u0447\u0430\u0441\u0442 \u043e\u0442 \u0435\u043a\u0438\u043f\u0430 \u043d\u0430 Concentrix!\",\"long_description\":\"<p><strong>\u041a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0441\u0442\u0432\u0430\u0439\u0442\u0435 \u0432 Concentrix!<\/strong><\/p>\\n<p>\u0421\u0442\u0430\u043d\u0435\u0442\u0435 \u0447\u0430\u0441\u0442 \u043e\u0442 \u043d\u0430\u0448\u0438\u044f \u0434\u0438\u043d\u0430\u043c\u0438\u0447\u0435\u043d \u0435\u043a\u0438\u043f \u0438 \u043d\u0438 \u043f\u043e\u043c\u043e\u0433\u043d\u0435\u0442\u0435 \u0434\u0430 \u043f\u0440\u043e\u0434\u044a\u043b\u0436\u0438\u043c \u0434\u0430 \u0441\u0435 \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u043c\u0435. \u0410\u043a\u043e \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f\u0442\u0430 \u0441\u0430 \u0412\u0430\u0448\u0430 \u0441\u0442\u0440\u0430\u0441\u0442, \u0442\u0430\u0437\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0435 \u0442\u043e\u0447\u043d\u043e \u0437\u0430 \u0412\u0430\u0441. \u041d\u0430\u0448\u0438\u044f\u0442 \u043a\u043b\u0438\u0435\u043d\u0442 \u0435 \u0435\u0434\u043d\u0430 \u043e\u0442 \u043d\u0430\u0439-\u0433\u043e\u043b\u0435\u043c\u0438\u0442\u0435 \u0442\u0443\u0440\u0438\u0441\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u0432 \u0441\u0432\u0435\u0442\u0430 \u0438 \u043f\u043e\u043c\u0430\u0433\u0430 \u043d\u0430 \u0445\u043e\u0440\u0430\u0442\u0430 \u043f\u043e-\u043b\u0435\u0441\u043d\u043e \u0434\u0430 \u043e\u0442\u043a\u0440\u0438\u0432\u0430\u0442 \u0441\u0432\u0435\u0442\u0430 \u0447\u0440\u0435\u0437 \u043d\u0435\u0437\u0430\u0431\u0440\u0430\u0432\u0438\u043c\u0438 \u043f\u0440\u0435\u0436\u0438\u0432\u044f\u0432\u0430\u043d\u0438\u044f, \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0437\u0430 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442 \u0438 \u0447\u0443\u0434\u0435\u0441\u043d\u0438 \u043c\u0435\u0441\u0442\u0430 \u0437\u0430 \u043d\u0430\u0441\u0442\u0430\u043d\u044f\u0432\u0430\u043d\u0435.<\/p>\\n<p>\u0412 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u0442\u044a\u0440\u0441\u0438\u043c <strong>\u041a\u043e\u043d\u0441\u0443\u043b\u0442\u0430\u043d\u0442 \u043e\u043d\u043b\u0430\u0439\u043d \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f \u0441 \u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong>, \u043a\u043e\u0439\u0442\u043e \u0434\u0430 \u0441\u0435 \u043f\u0440\u0438\u0441\u044a\u0435\u0434\u0438\u043d\u0438 \u043a\u044a\u043c \u043d\u0430\u0448\u0438\u044f \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u0435\u043d \u0435\u043a\u0438\u043f. \u0410\u043a\u043e \u0441\u0442\u0435 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u0430\u043d\u0438 \u043a\u044a\u043c \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435\u0442\u043e \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438, \u043e\u0431\u0449\u0443\u0432\u0430\u0442\u0435 \u0443\u0432\u0435\u0440\u0435\u043d\u043e \u0438 \u0432\u043b\u0430\u0434\u0435\u0435\u0442\u0435 \u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a, \u0449\u0435 \u0441\u0435 \u0440\u0430\u0434\u0432\u0430\u043c\u0435 \u0434\u0430 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0441\u0442\u0432\u0430\u0442\u0435.<\/p>\\n<p>\u0412 \u0442\u0430\u0437\u0438 \u0440\u043e\u043b\u044f \u0449\u0435 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f\u0442\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u043d\u043e \u0438 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435 \u043d\u0430 \u0445\u043e\u0440\u0430, \u043a\u043e\u0438\u0442\u043e \u043f\u044a\u0442\u0443\u0432\u0430\u0442 \u043f\u043e \u0446\u044f\u043b \u0441\u0432\u044f\u0442, \u043a\u0430\u0442\u043e \u0438\u043c \u043f\u043e\u043c\u0430\u0433\u0430\u0442\u0435 \u0441 \u0440\u0435\u0448\u0435\u043d\u0438\u044f, \u0441\u0432\u044a\u0440\u0437\u0430\u043d\u0438 \u0441 \u043f\u043e\u043b\u0435\u0442\u0438, \u0445\u043e\u0442\u0435\u043b\u0438, \u043a\u043e\u043b\u0438 \u043f\u043e\u0434 \u043d\u0430\u0435\u043c \u0438 \u0434\u0440\u0443\u0433\u0438 \u0430\u0441\u043f\u0435\u043a\u0442\u0438 \u043d\u0430 \u0442\u044f\u0445\u043d\u043e\u0442\u043e \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0435.<\/p>\\n<p>\u0410\u043a\u043e \u0442\u044a\u0440\u0441\u0438\u0442\u0435 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435, \u0442\u043e\u0432\u0430 \u043d\u044f\u043c\u0430 \u0434\u0430 \u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c. \u0420\u0430\u0431\u043e\u0442\u043d\u043e\u0442\u043e \u0432\u0440\u0435\u043c\u0435 \u0435 \u043e\u0442 <strong>09:00 \u0434\u043e 18:00 \u0447., \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a<\/strong>, \u043a\u043e\u0435\u0442\u043e \u0412\u0438 \u0434\u0430\u0432\u0430 \u043e\u0442\u043b\u0438\u0447\u043d\u0430 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0434\u0430 \u043f\u043e\u0434\u0434\u044a\u0440\u0436\u0430\u0442\u0435 \u0434\u043e\u0431\u044a\u0440 \u0431\u0430\u043b\u0430\u043d\u0441 \u043c\u0435\u0436\u0434\u0443 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u0438\u044f \u0438 \u043b\u0438\u0447\u043d\u0438\u044f \u0441\u0438 \u0436\u0438\u0432\u043e\u0442.<\/p>\\n<p><strong>\u041e\u0441\u043d\u043e\u0432\u043d\u0438 \u043e\u0442\u0433\u043e\u0432\u043e\u0440\u043d\u043e\u0441\u0442\u0438<\/strong><\/p>\\n<ul>\\n<li>\u0429\u0435 \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u0442\u0435 \u043e\u0442\u043b\u0438\u0447\u043d\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u043a\u0430\u043d\u0430\u043b\u0438, \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435\u043b\u043d\u043e \u0432\u0445\u043e\u0434\u044f\u0449\u0438 \u0438 \u0438\u0437\u0445\u043e\u0434\u044f\u0449\u0438 \u043e\u0431\u0430\u0436\u0434\u0430\u043d\u0438\u044f, \u0438\u043c\u0435\u0439\u043b \u0438 \u0447\u0430\u0442.<\/li>\\n<li>\u0429\u0435 \u043e\u0442\u0433\u043e\u0432\u0430\u0440\u044f\u0442\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u0437\u0430\u043f\u0438\u0442\u0432\u0430\u043d\u0438\u044f, \u0449\u0435 \u0441\u044a\u0434\u0435\u0439\u0441\u0442\u0432\u0430\u0442\u0435 \u043f\u0440\u0438 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b\u0438 \u043a\u0430\u0437\u0443\u0441\u0438 \u0438 \u0449\u0435 \u043f\u043e\u0434\u0445\u043e\u0436\u0434\u0430\u0442\u0435 \u0441 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0438 \u0435\u043c\u043f\u0430\u0442\u0438\u044f.<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u0442\u044a\u0440\u0441\u0438\u043c<\/strong><\/p>\\n<ul>\\n<li>\u0421\u0432\u043e\u0431\u043e\u0434\u043d\u043e \u0432\u043b\u0430\u0434\u0435\u0435\u043d\u0435 \u043d\u0430 <strong>\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u043d\u0438\u0432\u043e \u043d\u0430 <strong>\u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u0438 \u043a\u043e\u043c\u043f\u044e\u0442\u044a\u0440\u043d\u0438 \u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u0443\u043c\u0435\u043d\u0438\u044f<\/li>\\n<li>\u041f\u0440\u0435\u0434\u0438\u0448\u0435\u043d \u0441\u0445\u043e\u0434\u0435\u043d \u043e\u043f\u0438\u0442 \u0449\u0435 \u0441\u0435 \u0441\u0447\u0438\u0442\u0430 \u0437\u0430 \u043f\u0440\u0435\u0434\u0438\u043c\u0441\u0442\u0432\u043e<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u043c\u0435<\/strong><\/p>\\n<p>\u041f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u043c\u0435 <strong>\u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u043d\u0430 \u043f\u044a\u043b\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435<\/strong> \u0441\u044a\u0441 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u0435\u043d \u0433\u0440\u0430\u0444\u0438\u043a \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a, \u043e\u0442 <strong>09:00 \u0434\u043e 18:00 \u0447.<\/strong> \u0412\u044a\u0437\u043d\u0430\u0433\u0440\u0430\u0436\u0434\u0435\u043d\u0438\u0435\u0442\u043e \u0435 <strong>1073,72 \u0435\u0432\u0440\u043e \u0431\u0440\u0443\u0442\u043e<\/strong>, \u043a\u0430\u0442\u043e \u043a\u044a\u043c \u043d\u0435\u0433\u043e \u0441\u0435 \u0434\u043e\u0431\u0430\u0432\u044f\u0442 \u0438 \u043c\u0435\u0441\u0435\u0447\u043d\u0438 \u0431\u043e\u043d\u0443\u0441\u0438, \u043e\u0431\u0432\u044a\u0440\u0437\u0430\u043d\u0438 \u0441 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044f\u043d\u0435\u0442\u043e.<\/p>\\n<p>\u041e\u0444\u0438\u0441\u044a\u0442 \u0441\u0435 \u043d\u0430\u043c\u0438\u0440\u0430 \u043d\u0430 \u0443\u0434\u043e\u0431\u043d\u043e \u043c\u044f\u0441\u0442\u043e, \u0432 \u0431\u043b\u0438\u0437\u043e\u0441\u0442 \u0434\u043e \u0430\u0432\u0442\u043e\u0431\u0443\u0441\u043d\u0438 \u0441\u043f\u0438\u0440\u043a\u0438 \u0438 \u043c\u0435\u0442\u0440\u043e. \u041e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043c\u0435 \u0446\u044f\u043b\u043e\u0441\u0442\u043d\u043e \u043d\u0430\u0447\u0430\u043b\u043d\u043e \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u0438 \u0432\u044a\u0432\u0435\u0436\u0434\u0430\u043d\u0435 \u0432 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u0441\u0430 \u0438\u0437\u0446\u044f\u043b\u043e \u043f\u043b\u0430\u0442\u0435\u043d\u0438 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u0442\u0430. \u0429\u0435 \u0438\u043c\u0430\u0442\u0435 \u0434\u043e\u0441\u0442\u044a\u043f \u0438 \u0434\u043e \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u044f \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0437\u0430 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0447\u0440\u0435\u0437 <strong>Concentrix University<\/strong>, \u043a\u0430\u043a\u0442\u043e \u0438 \u0434\u043e \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438 \u0437\u0430 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u043e \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0438 \u043a\u0430\u0440\u0438\u0435\u0440\u043d\u043e \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435.<\/p>\\n<p>\u0413\u0440\u0438\u0436\u0438\u043c \u0441\u0435 \u0438 \u0437\u0430 \u0412\u0430\u0448\u0435\u0442\u043e \u0437\u0434\u0440\u0430\u0432\u0435 \u0438 \u0431\u043b\u0430\u0433\u043e\u043f\u043e\u043b\u0443\u0447\u0438\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0438 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438.<\/p>\\n<p>\u0421\u0440\u0435\u0434 \u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u0438\u0442\u0435 \u043f\u0440\u0438\u0434\u043e\u0431\u0438\u0432\u043a\u0438 \u0441\u0430 <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u043e \u0437\u0434\u0440\u0430\u0432\u043d\u043e \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043d\u0435<\/strong>, <strong>Multisport \u0438\/\u0438\u043b\u0438 <\/strong><strong>Coolfit \u043a\u0430\u0440\u0442\u0430<\/strong>, <strong>\u0434\u043e\u0431\u0430\u0432\u043a\u0430 \u0437\u0430 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442<\/strong>, <strong>\u0431\u043e\u043d\u0443\u0441\u0438 \u0437\u0430 \u0432\u0430\u0436\u043d\u0438 \u0436\u0438\u0442\u0435\u0439\u0441\u043a\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong>, <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u0435\u043d \u043f\u043b\u0430\u0442\u0435\u043d \u043e\u0442\u043f\u0443\u0441\u043a \u0437\u0430 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435<\/strong>, <strong>\u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u0438 \u043e\u0442\u0441\u0442\u044a\u043f\u043a\u0438<\/strong>, <strong>\u0444\u0438\u0440\u043c\u0435\u043d\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong> \u0438 \u043e\u0449\u0435 \u043c\u043d\u043e\u0433\u043e \u0434\u0440\u0443\u0433\u0438.<\/p>\\n<p><strong>\u0417\u0430 \u043d\u0430\u0441<\/strong><\/p>\\n<p>\u0410\u043a\u043e \u0441\u043f\u043e\u0434\u0435\u043b\u044f\u0442\u0435 \u043d\u0430\u0448\u0438\u0442\u0435 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438 &ndash; <strong>\u043f\u0440\u0438\u0437\u043d\u0430\u043d\u0438\u0435, \u043f\u043e\u0447\u0442\u0435\u043d\u043e\u0441\u0442, \u0435\u0434\u0438\u043d\u0441\u0442\u0432\u043e \u0438 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430\u043d\u043e\u0441\u0442<\/strong> \u0438 \u0438\u0441\u043a\u0430\u0442\u0435 \u0434\u0430 \u0434\u043e\u043f\u0440\u0438\u043d\u0430\u0441\u044f\u0442\u0435 \u0437\u0430 \u043e\u043d\u0437\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0435\u043d &bdquo;\u0443\u0430\u0443&ldquo; \u0435\u0444\u0435\u043a\u0442, \u0449\u0435 \u0441\u0435 \u0432\u043f\u0438\u0448\u0435\u0442\u0435 \u0447\u0443\u0434\u0435\u0441\u043d\u043e \u0432 \u0435\u043a\u0438\u043f\u0430 \u043d\u0438. \u0417\u0430 \u043d\u0430\u0441 \u043d\u0435 \u0435 \u0432\u0430\u0436\u0435\u043d \u0441\u0430\u043c\u043e \u043f\u0440\u0435\u0434\u0438\u0448\u043d\u0438\u044f\u0442 \u0412\u0438 \u043e\u043f\u0438\u0442, \u0441\u044a\u0449\u043e \u0442\u043e\u043b\u043a\u043e\u0432\u0430 \u0432\u0430\u0436\u043d\u0438 \u0441\u0430 \u0412\u0430\u0448\u0430\u0442\u0430 \u043c\u043e\u0442\u0438\u0432\u0430\u0446\u0438\u044f, \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 \u0438 \u043b\u0438\u0447\u043d\u043e\u0441\u0442.<\/p>\\n<p>\u041c\u043e\u043b\u044f, \u0438\u043c\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0432\u0438\u0434, \u0447\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0438\u0442\u0435 \u0438\u0437\u0432\u044a\u043d \u0415\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u043a\u0438\u044f \u0441\u044a\u044e\u0437 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u043f\u0440\u0438\u0442\u0435\u0436\u0430\u0432\u0430\u0442 <strong>\u0432\u0430\u043b\u0438\u0434\u043d\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0432 \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong>, \u0437\u0430 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u0440\u0430\u0437\u0433\u043b\u0435\u0436\u0434\u0430\u043d\u0438 \u0437\u0430 \u043f\u043e\u0437\u0438\u0446\u0438\u044f\u0442\u0430.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> \u0435 \u0440\u0430\u0431\u043e\u0442\u043e\u0434\u0430\u0442\u0435\u043b, \u043a\u043e\u0439\u0442\u043e \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0440\u0430\u0432\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438. \u0417\u0430 \u043d\u0430\u0441 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u0438\u0435\u0442\u043e \u0435 \u0446\u0435\u043d\u0435\u043d \u0440\u0435\u0441\u0443\u0440\u0441 \u0438 \u043d\u0430\u0441\u044a\u0440\u0447\u0430\u0432\u0430\u043c\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0438\u0442\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u0445\u043e\u0440\u0430, \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u043f\u043e\u043b, \u0432\u044a\u0437\u0440\u0430\u0441\u0442, \u0440\u0435\u043b\u0438\u0433\u0438\u044f, \u0435\u0442\u043d\u0438\u0447\u0435\u0441\u043a\u0430 \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u043d\u043e\u0441\u0442 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0430 \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0430, \u0437\u0430\u0449\u0438\u0442\u0435\u043d\u0430 \u043e\u0442 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043c\u043e\u0442\u043e \u0437\u0430\u043a\u043e\u043d\u043e\u0434\u0430\u0442\u0435\u043b\u0441\u0442\u0432\u043e.<\/p>\\n<p>\u041f\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u0435 \u043b\u0438 \u0447\u043e\u0432\u0435\u043a, \u043a\u043e\u0439\u0442\u043e \u0431\u0438 \u0431\u0438\u043b \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449 \u0437\u0430 \u0442\u0430\u0437\u0438 \u0440\u043e\u043b\u044f? \u041f\u0440\u0435\u043f\u043e\u0440\u044a\u0447\u0430\u0439\u0442\u0435 \u043f\u0440\u0438\u044f\u0442\u0435\u043b, \u0431\u043b\u0438\u0437\u044a\u043a \u0438\u043b\u0438 \u0440\u043e\u0434\u043d\u0438\u043d\u0430!<\/p>\\n<p><strong>\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0437\u0430 \u0432\u044a\u043d\u0448\u043d\u0438 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u043a\u0438 &ndash; \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong><\/p>\\n<p><a href=\\\"http:\/\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\"><strong>External Referral Program - Bulgaria<\/strong><\/a><\/p>\",\"ats_external_id\":\"1970494284\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-03T11:59:55.535+03:00\",\"created_at\":\"2026-06-03T11:58:51.758+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1525\",\"campaign_id\":\"584\",\"campaign_title\":\"Advisor I, B2B Sales R1736068\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Business Developer\u00a0\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer\u00a0 <\/b>on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in Swedish and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 22,376 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus and private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1736068<\/span><\/p>\",\"ats_external_id\":\"R1736068\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1864.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:19.270+02:00\",\"created_at\":\"2026-06-03T10:09:33.894+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Finnish\",\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Swedish---speaking---Hybrid---High-Tech-Industry-HE01_R1736068\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Swedish---speaking---Hybrid---High-Tech-Industry-HE01_R1736068\/apply\",\"job_requisition_id\":\"R1736068\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marc.valles@concentrix.com\"},\"first_name\":\"Marc Valles Fradera (102540337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736068\",\"wid\":\"faa7bfabeeec100e1d3efac12e720000\",\"descriptor\":\"Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"846\",\"campaign_id\":\"19772\",\"campaign_title\":\"Specialist, Customer Success R1735106\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1735106\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1050\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-05T04:03:48.953+08:00\",\"created_at\":\"2026-06-03T02:04:14.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Customer-Success---Bilingual_R1735106\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya2@concentrix.com\"},\"first_name\":\"Amaya Urquijo, Jose Andres\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374889\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Customer-Success---Bilingual_R1735106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Customer-Success---Bilingual_R1735106\/apply\",\"job_requisition_id\":\"R1735106\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"414ce4823b7a01c5a6ffbaea5b501a24\",\"descriptor\":\"W0ZDGY Caterpillar Digital_CS_BLND_T1\",\"reference_id\":\"W0ZDGY\",\"custom_reference_id\":\"W0ZDGY\",\"company_reference_id\":null},{\"wid\":\"a5ca7ff0b99c010efe44f4965950602b\",\"descriptor\":\"4776 - Caterpillar - CATERPILLARPH\",\"reference_id\":\"CATERPILLARPH\",\"custom_reference_id\":\"CATERPILLARPH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karla.zaldivar@concentrix.com\"},\"first_name\":\"Karla Zaldivar Alfaro (102599882)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735106\",\"wid\":\"56aeae641bdf100dee1da6496e0a0000\",\"descriptor\":\"Specialist, Customer Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"847\",\"campaign_id\":\"19770\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1735822\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\u00a0\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><b>JOB SUMMARY<\/b>\u00a0\u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/div><div>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. You\u2019ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.<\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><b>Customer Centricity<\/b><\/div><ul><li><div>Gather customer insights to align Dynamics 365 F&amp;O and Supply Chain solutions with strategic business outcomes.<\/div><\/li><li><div>Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.<\/div><\/li><li><div>Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).<\/div><\/li><li><div>Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.<\/div><\/li><li><div>Ensure a positive customer experience across finance and operations engagements.<\/div><\/li><li><div>Provide feedback to Product Groups to influence roadmap and service improvements.<\/div><\/li><\/ul><div><b>Business Impact<\/b><\/div><ul><li><div>Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&amp;O and Supply Chain investments.<\/div><\/li><li><div>Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.<\/div><\/li><\/ul><div><b>Resolution of Customer Blockers<\/b><\/div><ul><li><div>Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&amp;O and Supply Chain Management.<\/div><\/li><li><div>Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.<\/div><\/li><\/ul><div><b>Identify Growth Opportunities<\/b><\/div><ul><li><div>Leverage your knowledge of Microsoft Business Applications\u2014including F&amp;O, Supply Chain, and Power Platform\u2014to identify cross-sell and up-sell opportunities based on customer needs and industry trends.<\/div><\/li><\/ul><div><b>Technical Leadership<\/b><\/div><ul><li><div>Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft\u2019s strategic goals.<\/div><\/li><li><div>Engage in technical communities, contribute to IP development, and mentor peers and junior architects.<\/div><\/li><li><div>Act as a role model for technical readiness and cross-workload collaboration.<\/div><\/li><\/ul><div><b>Practice Development<\/b><\/div><ul><li><div>Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.<\/div><\/li><li><div>Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.<\/div><\/li><\/ul><div><b>Trusted Advisor<\/b><\/div><ul><li><div>Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.<\/div><\/li><\/ul><div><\/div><div><b>Qualifications<\/b><\/div><div><b>Required \/ Minimum Qualifications<\/b><\/div><ul><li><div>Proven experience in Dynamics 365 Finance &amp; Operations and Supply Chain Management.<\/div><\/li><li><div>Bachelor\u2019s or Master\u2019s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development\/support, or Microsoft Business Applications.<\/div><\/li><li><div>Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.<\/div><\/li><\/ul><div><b>Additional or Preferred Qualifications<\/b><\/div><ul><li><div>Functional or technical certification in one or more Dynamics 365 apps (F&amp;O, Supply Chain, Power Platform).<\/div><\/li><li><div>Experience with Success by Design methodology or business value consulting.<\/div><\/li><li><div>Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.<\/div><\/li><li><div>No relocation required.<\/div><\/li><\/ul><div><b>Technical Qualifications \/ Experience<\/b><\/div><ul><li><div>Deep technical expertise in Dynamics 365 Finance &amp; Operations and Supply Chain Management, including:<\/div><\/li><li><div>Architecture and deployment on Microsoft Azure<\/div><\/li><li><div>Integration patterns and anti-patterns<\/div><\/li><li><div>Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT<\/div><\/li><li><div>Performance tuning, debugging, and code reviews<\/div><\/li><li><div>Finance &amp; Operations Assessments and environment management<\/div><\/li><li><div>Inventory, warehouse, procurement, and transportation management modules<\/div><\/li><li><div>Demand forecasting, production planning, and supplier collaboration<\/div><\/li><li><div>Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)<\/div><\/li><\/ul><div><p><b><span>#LI-Remote #USA<\/span><\/b><\/p><p><b>#ConcentrixCatalyst<\/b><\/p><p><\/p><div>The base salary range for this position is $110k-$140k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/div><div>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/div><div><\/div><div>The deadline to apply for this position is 6\/10\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/div><div><\/div><div>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/div><div><\/div><div><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/div><div><\/div><div><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/div><div>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/div><ul><li><div><b>English:<\/b>\u00a0<a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Cdaniela.gallardoguajardo%40concentrix.com%7C3e7e49a4073c4db6fa0a08dec0b06535%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160060998858333%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;M5t9ElxYll%2BKeFEuxRIObO6iP2Ojj2yyFDOVHSMvaNs%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/div><\/li><li><div><b>Spanish:<\/b>\u00a0<a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Cdaniela.gallardoguajardo%40concentrix.com%7C3e7e49a4073c4db6fa0a08dec0b06535%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639160060998895822%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;ycprIwdubcQcc9IQ6YFcmof8dCosz%2B8UZRlegOxkDOU%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/div><\/li><\/ul><div><\/div><div><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/div><div><\/div><div><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/div><div><\/div><div><b>Work Authorization<\/b><\/div><div>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/div><p><\/p><div><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/div><p><\/p><div>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/div><p><\/p><\/div>\",\"ats_external_id\":\"R1735822\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-03T00:05:22.201+08:00\",\"created_at\":\"2026-06-03T00:04:20.370+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English--_R1735822\/apply\",\"job_requisition_id\":\"R1735822\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1735822\",\"wid\":\"df0835787267100de7381675a7bb0000\",\"descriptor\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\u00a0\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"848\",\"campaign_id\":\"19769\",\"campaign_title\":\"Team Leader, Operations R1734053\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Onsite)\",\"street\":\"USA Auburn Hills MI\",\"address\":\"USA Auburn Hills MI\",\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a Team Leader position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Team Leader, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Team Leader, you will:<\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader role include:<\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><li>1 year of leadership experience required<\/li><li>Experience with automotive parts is a plus<\/li><li>Case Management experience preferred<\/li><li>Previous client facing experience preferred<\/li><li>18 Years of age or older with a completed High School Diploma or GED, Required<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary range for this position is $43,900.00-$46,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 11th, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1734053\",\"location\":\"Auburn Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"46000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-05T04:03:50.498+08:00\",\"created_at\":\"2026-06-03T00:04:20.004+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48326\",\"primary_location\":{\"id\":\"US-AUB-EXECU-01\",\"wid\":\"740544c0a47f01c0dec543781f11ae57\",\"descriptor\":\"USA Auburn Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374915\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Team-Leader--Onsite-_R1734053-1\/apply\",\"job_requisition_id\":\"R1734053\"}],\"organizations\":[{\"wid\":\"df2f068c35b10148c21167115010acf1\",\"descriptor\":\"W0ZAS9 Chrysler MVP - Consumer 12922\",\"reference_id\":\"W0ZAS9\",\"custom_reference_id\":\"W0ZAS9\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"f9af6d72609801ab21f1d8083f06e998\",\"descriptor\":\"3194 - Stellantis - 12922\",\"reference_id\":\"12922\",\"custom_reference_id\":\"12922\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christina.tipton@concentrix.com\"},\"first_name\":\"Christina Tipton (007949)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734053\",\"wid\":\"b2ce520f8bb7100de6be5c1c5c180000\",\"descriptor\":\"Team Leader (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"849\",\"campaign_id\":\"19768\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1735023\",\"campaign_type\":\"job_application\",\"job_title\":\".Senior Full Stack Developer (REACT \/ .NET Core)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><\/p><p><\/p><p><span>We are seeking a <\/span><b> Senior Full Stack Developer (React \/.NET Core)<\/b> <span> to join a high-performing development team focused on building and maintaining scalable, high-quality web applications.<\/span><\/p><p><span>The ideal candidate will have strong backend experience with C# and .NET Core, combined with solid frontend expertise using React and modern JavaScript technologies.<\/span><\/p><p><\/p><p><b><span>Key Responsibilities:<\/span><\/b><\/p><ul><li><p><span>Develop and maintain applications using C# and .NET Core (2.1 and above).<\/span><\/p><\/li><li><p><span>Design and build RESTful APIs using ASP.NET MVC and ASP.NET Core.<\/span><\/p><\/li><li><p><span>Develop and maintain frontend components using React and JavaScript (ES6&#43;).<\/span><\/p><\/li><li><p><span>Work with SQL Server and implement data access solutions using Entity Framework or similar ORM frameworks.<\/span><\/p><\/li><li><p><span>Collaborate within Agile development teams.<\/span><\/p><\/li><li><p><span>Contribute to Continuous Integration and Continuous Deployment (CI\/CD) processes.<\/span><\/p><\/li><li><p><span>Ensure application performance, scalability, maintainability, and code quality.<\/span><\/p><\/li><li><p><span>Analyze and solve complex technical challenges.<\/span><\/p><\/li><li><p><span>Mentor and guide junior developers when required.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Required Qualifications:<\/span><\/b><\/p><ul><li><p>Advanced English communication skills.<\/p><\/li><li><p><span>Minimum 5 years of professional experience developing full-stack REST-based applications.<\/span><\/p><\/li><li><p><span>Minimum 3 years of experience working with relational databases.<\/span><\/p><\/li><li><p><span>Minimum 3 years of experience developing Single Page Applications (SPA) using React.<\/span><\/p><\/li><li><p><span>Minimum 3 years of experience working with popular UI frameworks and implementing custom components and features.<\/span><\/p><\/li><li><p><span>Expert-level proficiency in at least one core technology area.<\/span><\/p><\/li><li><p><span>Strong experience with:<\/span><\/p><ul><li><p><span>React<\/span><\/p><\/li><li><p><span>C#<\/span><\/p><\/li><li><p><span>.NET Core 2.1&#43;<\/span><\/p><\/li><li><p><span>ASP.NET MVC<\/span><\/p><\/li><li><p><span>SQL Server<\/span><\/p><\/li><li><p><span>JavaScript (ES6&#43;)<\/span><\/p><\/li><li><p><span>Node.js<\/span><\/p><\/li><li><p><span>Git<\/span><\/p><\/li><li><p><span>HTML5<\/span><\/p><\/li><li><p><span>CSS<\/span><\/p><\/li><\/ul><\/li><li><p><span>Experience with ORM frameworks such as Entity Framework or similar.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Preferred Qualifications<\/span><\/b><\/p><ul><li><p><span>Experience with TypeScript.<\/span><\/p><\/li><li><p><span>Strong understanding of Object-Oriented Programming (OOP) principles and their application in JavaScript.<\/span><\/p><\/li><li><p><span>Experience with Continuous Integration and Continuous Deployment tools.<\/span><\/p><\/li><li><p><span>Knowledge of Docker, Kubernetes, and\/or OpenShift.<\/span><\/p><\/li><li><p><span>Understanding of standard Software Development Life Cycle (SDLC) processes.<\/span><\/p><\/li><li><p><span>Experience working in Agile, Lean, and\/or Design Thinking environments.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Behavioral Competencies:<\/span><\/b><\/p><ul><li><p><span>Ability to take ownership and accountability for assigned work.<\/span><\/p><\/li><li><p><span>Capable of working independently with minimal supervision.<\/span><\/p><\/li><li><p><span>Eagerness to learn new technologies and continuously develop new skills.<\/span><\/p><\/li><li><p><span>Ability to clearly articulate real-world examples of problem-solving and technical decision-making.<\/span><\/p><\/li><li><p><span>Strong mentoring and leadership skills to support junior developers.<\/span><\/p><\/li><li><p><span>Excellent communication, collaboration, interpersonal, and organizational skills.<\/span><\/p><\/li><li><p><span>Positive attitude with a high level of accountability and professionalism.<\/span><\/p><\/li><\/ul><p><\/p><p><span>Education:<\/span><\/p><ul><li><p><span>Bachelor\u2019s Degree in Computer Science, Engineering, or a related field.<\/span><\/p><\/li><\/ul><ul><\/ul>\",\"ats_external_id\":\"R1735023\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70830.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-05T08:07:51.219+08:00\",\"created_at\":\"2026-06-03T00:04:16.994+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-Senior-Full-Stack-Developer--NET-Core---React-_R1735023\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374951\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-Senior-Full-Stack-Developer--NET-Core---React-_R1735023\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-Senior-Full-Stack-Developer--NET-Core---React-_R1735023\/apply\",\"job_requisition_id\":\"R1735023\"}],\"organizations\":[{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"9d90bb5220f6101a5d12a3d4f6830000\",\"descriptor\":\"COGS (CORP) CAT Cloud Operations COE\",\"reference_id\":\"CATCLOUDOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1735023\",\"wid\":\"bd5f873b557f101d5d4473b5657a0000\",\"descriptor\":\".Senior Full Stack Developer (REACT \/ .NET Core)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"850\",\"campaign_id\":\"19750\",\"campaign_title\":\"Accountant I R1733974\",\"campaign_type\":\"job_application\",\"job_title\":\"Bank Reconciliation Accountant\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/li><li>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/li><li>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution.<\/li><li>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items.<\/li><li>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers.<\/li><li>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/li><li>Review business process and be able to identify and initiate continuous improvement initiatives.<\/li><li>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/li><li>Ensure that processes are compliant with the global standards and SOX controls.<\/li><li>Meet or exceed targets as pre-determined on the performance scorecard.<\/li><li>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams.<\/li><li>Provides audit support to both internal and external auditors as required.<\/li><li>Performs any other function as may be delegated by immediate lead (supervisor).<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>The candidate will need to be self-motivated. \u00a0Previous experience in a shared services accounting is required. \u00a0Attention to detail is highly important and a structured methodical approach is necessary. \u00a0Demonstrates a knowledge of \u00a0accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/li><li>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/li><li>Graduate of B.S. Accountancy is required.<\/li><li>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/li><li>Strong analytical skills.<\/li><li>Strong English communication skills, both written and verbal.<\/li><li>Demonstrated ability to multi-task and meet timelines on deliverables.<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end.<\/li><li>Capable of working at home temporarily.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1733974\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-04T02:04:07.961+08:00\",\"created_at\":\"2026-06-02T20:05:32.545+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Bank-Reconciliation-Accountant_R1733974-1\/apply\",\"job_requisition_id\":\"R1733974\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"f6358e3b3d6d0168abd54e44fb185b4e\",\"descriptor\":\"Act n Fin - General Ledger\",\"reference_id\":\"Act n Fin - General Ledger_28062019_LOB_IND\",\"custom_reference_id\":\"Act n Fin - General Ledger_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"shiauyien.lam@concentrix.com\"},\"first_name\":\"Shiau Yien Lam (102382951)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1733974\",\"wid\":\"ed18d42b3703100dde7ebfae79c90000\",\"descriptor\":\"Bank Reconciliation Accountant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"851\",\"campaign_id\":\"19749\",\"campaign_title\":\"Accountant I R1733985\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><br \/><b>Concentrix <\/b><br \/><b>Who We Are<\/b><br \/>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\u00a0<\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/p><\/li><li><p>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/p><\/li><li><p>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution<\/p><\/li><li><p>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items<span>\u00a0\u00a0<\/span><\/p><\/li><li><p>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers<\/p><\/li><li><p>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/p><\/li><li><p>Review business process and be able to identify and initiate continuous improvement initiatives<\/p><\/li><li><p>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfom any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><ul><li><p>The candidate will need to be self-motivated.<span>\u00a0<\/span><\/p><\/li><li><p>Previous experience in a shared services accounting is required.<span>\u00a0 <\/span><\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.<span>\u00a0 <\/span><\/p><\/li><li><p>Demonstrates a knowledge of<span>\u00a0 <\/span>accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Graduate of B.S. Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><\/ul><p><\/p><p><i>Additional Requirements:<\/i><\/p><p>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end<\/p><p>Capable of working at home temporarily<\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1733985\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-03T22:04:36.450+08:00\",\"created_at\":\"2026-06-02T20:05:32.361+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733985-1\/apply\",\"job_requisition_id\":\"R1733985\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gagan.nayyar@concentrix.com\"},\"first_name\":\"Gagan Nayyar (102532116)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1733985\",\"wid\":\"ed18d42b3703100dde6e0bc9d13a0000\",\"descriptor\":\"Accountant I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"852\",\"campaign_id\":\"19748\",\"campaign_title\":\"Accountant I R1733840\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><b>Concentrix <\/b><br \/><b>Who We Are<\/b><br \/>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Accountant I, Accounting - GLSS Global Bank Reconciliation will report directly to the GLSS Manager, Accounting. Accountant will be responsible for ensuring that cash financial transactions are properly recorded, and bank reconciliations are performed and provide timely resolutions to reconciling items. He\/She will also be responsible for process improvement within the assigned processes.\u00a0<\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Performs daily analysis of WD cash accounts transactions against bank ledgers, and drives timely recording of transactions in the ledger.<\/p><\/li><li><p>Prepares accurate Cash accounts reconciliations compliant with SOX requirements, and ensure timely closure of open\/reconciling items.<\/p><\/li><li><p>Monitors accuracy of cash ledger information and investigates issues, performs root cause analysis and propose resolution<\/p><\/li><li><p>Analyzes the payment and receipt process for timely recording of transactions to ensure there are no open items\u00a0\u00a0<\/p><\/li><li><p>Prepares journal entries related to short term investments, interest income\/expense, bank charges, and inter-bank transfers<\/p><\/li><li><p>Works with cross functional teams&#39; representatives to identify open items and clear unidentified transactions in a timely manner.<\/p><\/li><li><p>Review business process and be able to identify and initiate continuous improvement initiatives<\/p><\/li><li><p>Works with peers and cross-functional representatives to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfom any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><ul><li><p>The candidate will need to be self-motivated.\u00a0<\/p><\/li><li><p>Previous experience in a shared services accounting is required.\u00a0<\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.\u00a0<\/p><\/li><li><p>Demonstrates a knowledge of\u00a0 accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external stakeholders. A good team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Graduate of B.S. Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Accounting and at least 1-2 years experience in Bank Reconciliation, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><\/ul><p><\/p><p><i>Additional Requirements:<\/i><\/p><p>Amenable to work on flexible hours, US &amp; PH holidays and extended hours during month-end<\/p><p>Capable of working at home temporarily<\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1733840\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-03T22:04:36.379+08:00\",\"created_at\":\"2026-06-02T20:05:32.172+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374621\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I_R1733840\/apply\",\"job_requisition_id\":\"R1733840\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gagan.nayyar@concentrix.com\"},\"first_name\":\"Gagan Nayyar (102532116)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1733840\",\"wid\":\"ed18d42b3703100dde5e2d1df17c0000\",\"descriptor\":\"Accountant I\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"426\",\"campaign_id\":\"4111\",\"campaign_title\":\"GTM - English SharkNinja Skincare - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"English Customer Support Advisor \u2013 Greater Cairo | Top Skincare Brands\",\"street\":null,\"address\":null,\"city\":\"Industrial Area\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>English Customer Support Advisor &ndash; Greater Cairo | Leading Beauty &amp; Skincare Brands<\/strong><\/p>\\n<p>As an Advisor I on a blended support program, you&rsquo;ll interface with customers via inbound\/outbound calls, chats, emails, and online support. You&rsquo;ll deliver service, resolve routine issues, and help customers get the most out of premium skincare and beauty products.<\/p>\\n<p><strong>Why this role?&nbsp;&nbsp;<\/strong><br \/>You&rsquo;ll support leading beauty brands known for innovative, 5-star rated skincare and personal care products used daily by customers worldwide. This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.<\/p>\\n<p><strong>In this role, you&rsquo;ll:<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.<\/li>\\n<li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.<\/li>\\n<li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.<\/li>\\n<\/ul>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Meet contractual KPIs for service delivery and customer satisfaction.<\/li>\\n<li>Clarify customer needs using probing and decision-support tools.<\/li>\\n<li>Listen actively, show empathy, and build strong customer rapport.<\/li>\\n<li>Greet customers in a courteous, friendly, professional manner.<\/li>\\n<li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.<\/li>\\n<li>Document interactions accurately in account records.<\/li>\\n<li>Participate in initiatives to improve customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to educate customers on additional products and services when appropriate.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li><strong>Skincare experience is a plus<\/strong>&nbsp;&ndash; prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.<\/li>\\n<li>High school diploma required; relevant experience is a plus.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills in English.<\/li>\\n<li>&nbsp;Comfortable in a fast-paced, performance-driven environment.<\/li>\\n<li>&nbsp;Strong multitasking, prioritization, and adaptability.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Works well independently and collaboratively.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<li>Strong problem-solving with a customer-centric mindset.<\/li>\\n<li>Knowledge and passion for skincare and beauty products.<\/li>\\n<\/ul>\\n<p><strong>Career Framework Role:<\/strong><br \/>This entry-level role operates within defined processes under close supervision. You&rsquo;ll gain product-specific knowledge of skincare and beauty and build a foundation for growth through continuous learning and performance development.<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Transportation provided &nbsp;<\/li>\\n<li>Medical &amp; social insurance<\/li>\\n<li>Fast-track promotions within 6 months<\/li>\\n<li>Exposure to the beauty, skincare, and consumer goods sector<\/li>\\n<li>Supportive, inclusive, growth-focused work environment<\/li>\\n<\/ul>\\n<p><strong>Additional Information:<\/strong><br \/>Program requirements, responsibilities, and expectations may vary based on operational needs.<\/p>\\n<p><strong>Disclaimer:&nbsp;&nbsp;<\/strong><br \/>Statements above describe the general nature and level of work. They are not an exhaustive list of all responsibilities or skills. Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"4068958563\",\"location\":\"Industrial Area, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T03:59:14.980+04:00\",\"created_at\":\"2026-06-02T18:03:14.143+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"853\",\"campaign_id\":\"19724\",\"campaign_title\":\"Sr. Quality Evaluator R1733455\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1733455\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-04T20:06:18.464+08:00\",\"created_at\":\"2026-06-02T14:07:28.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTcyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1733455\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1733455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Senior-Quality-Evaluator_R1733455\/apply\",\"job_requisition_id\":\"R1733455\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1733455\",\"wid\":\"ba5d02c39ce1100dc9a2e4d3a89d0000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"516\",\"campaign_id\":\"253\",\"campaign_title\":\"NL - Schoonenberg - Rotterdam\/Bahialaan\",\"campaign_type\":\"job_application\",\"job_title\":\"Allround klantenservicemedewerker leverancier hoortoestellen \",\"street\":\"Bahialaan 500\",\"address\":\"Bahialaan 500\",\"city\":\"Rotterdam\",\"state\":\"Zuid Holland\",\"postal_code\":\"3065 WC\",\"region\":\"Zuid Holland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice\/receptioniste leverancier hoortoestellen inhouse in Rotterdam.\",\"long_description\":\"<p>Zorg jij er graag voor dat klanten zich &eacute;cht gehoord voelen? Kun jij goed schakelen, blijf je rustig en denk je altijd in oplossingen? Dan is deze functie als <strong>All-round Medewerker Klantenservice<\/strong>&nbsp;bij een grote leverancier van hoortoestellen in Rotterdam iets voor jou.<\/p>\\n<p>Deze leverancier is marktleider in innovatieve hooroplossingen. In deze rol werk je op het hoofdkantoor op de Bahialaan en ben jij de verbindende schakel tussen klanten en audiciens in de winkels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat ga je doen?<\/strong><\/p>\\n<p>Je hebt dagelijks veel contact met klanten, vooral telefonisch, via chat, social-media en e-mail. Je beantwoordt vragen, denkt mee in oplossingen en zorgt ervoor dat afspraken bij de winkels correct worden ingepland of aangepast. Daarnaast ondersteun je audiciens door informatie te verzamelen, door te geven en administratieve acties uit te voeren.<\/p>\\n<p><em>Jouw werkzaamheden bestaan onder andere uit:<\/em><\/p>\\n<ul>\\n<li>Klanten telefonisch en schriftelijk te woord staan en hen met aandacht helpen.<\/li>\\n<li>Het maken, verplaatsen en co&ouml;rdineren van afspraken&nbsp;in de agenda&rsquo;s van audiciens.<\/li>\\n<li>Klanthulpvragen en mogelijke problemen analyseren en effici&euml;nt oplossen of doorzetten.<\/li>\\n<li>Klantcontacten en gegevens zorgvuldig registreren in onze systemen.<\/li>\\n<li>Je verdiepen in de producten en dienstverlening van deze leverancierzodat je gerichte informatie kunt geven.<\/li>\\n<li>Af en toe&nbsp;ontvang je bezoekers op het hoofdkantoor.<\/li>\\n<\/ul>\\n<p>Je schakelt snel, werkt overzichtelijk en neemt zelf initiatief om zaken op te pakken en af te ronden.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Startsalaris van &euro;15,28&nbsp; bruto per uur indien je 21 jaar of ouder bent<\/li>\\n<li>Mogelijkheid om vakantiegeld maandelijks mee te laten uitbetalen<\/li>\\n<li>Werkdagen van maandag t\/m vrijdag tussen 08:00 en 17:30 uur<\/li>\\n<li>Een moderne en rustige kantooromgeving aan de Bahialaan in Rotterdam<\/li>\\n<li>Goed bereikbaar met OV, fiets &eacute;n er is parkeergelegenheid&nbsp;<\/li>\\n<li>Een hecht en collegiaal team dat samenwerkt en elkaar ondersteunt<\/li>\\n<li>Doorgroeimogelijkheden binnen de organisatie<\/li>\\n<li>Training on the job<\/li>\\n<li>Zo snel mogelijk starten met de training on the job.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat neem jij mee?<\/strong><\/p>\\n<ul>\\n<li>Je bent 36 uur per week&nbsp;beschikbaar en kunt meerdere dagen om 08:00 uur&nbsp;beginnen<\/li>\\n<li>Minimaal mbo+ werk- en denkniveau<\/li>\\n<li>Uitstekende Nederlandse spreek- en schrijfvaardigheden<\/li>\\n<li>Je werkt zorgvuldig en houdt overzicht<\/li>\\n<li>Je schakelt makkelijk tussen verschillende taken<\/li>\\n<li>Beheersing van computersystemen en Microsoft Office<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Klaar om het verschil te maken voor onze klanten?<\/strong><\/p>\\n<p>Solliciteer dan direct!<\/p>\\n<p>Heb je nog vragen? Neem gerust contact op met:<br \/><strong>Jeanine Pontier<\/strong><br \/>\ud83d\udce7 <a href=\\\"mailto:jeanine.pontier@webhelp.com\\\">jeanine.pontier@concentrix.com<\/a><br \/>\ud83d\udcde 06 204 366 28<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"106010948\",\"location\":\"Rotterdam, Zuid Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T09:05:08.443+02:00\",\"created_at\":\"2026-06-02T11:56:08.661+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"517\",\"campaign_id\":\"252\",\"campaign_title\":\"NL - Schoonenberg - Arnhem(Copy - 06\/02\/26  8:33:42)\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice medewerker in Arnhem met dagdiensten\u201d\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1917883053\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-02T08:36:37.762+02:00\",\"created_at\":\"2026-06-02T08:33:42.095+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"4109\",\"campaign_title\":\"GTM - Technical Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Technical Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"105555678\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T03:59:14.965+04:00\",\"created_at\":\"2026-06-01T19:25:08.259+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1526\",\"campaign_id\":\"582\",\"campaign_title\":\"Advisor II, B2B Sales R1735337\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Support Representative (Portuguese - speaking) - Hybrid - Tech Industry HC05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<h2><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0\u00a0<\/b><\/h2><h2><\/h2><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Partner Support Representative<\/b> <b>in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Partner Support Representative<\/b> on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Provide Basic SEO optimization recommendations KW gap analysis &amp; partner onsite search recommendations\u00a0<br \/>- Content auditing - 1st pass review of Online audit results. Quality checks &amp; feedback to audit agency as required\u00a0<br \/>- Highlighting key gaps on partner site and sharing partner level optimization report\u00a0<br \/>- Content best practice sharing &amp; training to partners\u00a0<br \/>- Syndication partner onboarding process\u00a0<br \/>- Bug identification\/ \u2018content gap\u2019\/delivery delay \/feedback to internal teams\u00a0<br \/>- Monitor use of etail toolkit execution &amp; drive timely NPI execution\u00a0<br \/>- 1st line support for content queries\u00a0<br \/>- Local language translation checks on content and KW\u00a0<br \/>- Track improvements and optimizations \u2013 provide ROI estimations\u00a0<br \/>- Ratings &amp; Reviews - map current landscape, best practice sharing\u00a0<br \/>- Partner KPI dashboard review\u00a0<br \/>- KPI, Performance analysis and optimization recommendations\u00a0<br \/>- Follow up on KPI reporting from partners regarding digital marketing execution\u00a0<br \/>- Track overall digital business plan execution as requested\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Are proficient or bilingual in <b>Portuguese and Spanish<\/b> plus advanced in <b>English.<\/b><br \/>- Have good knowledge in IT and preferably storage environments \u00a0<br \/>- Have a university degree in marketing, ecommerce, business administration preferred but other degrees will be considered\u00a0<br \/>- Have 2&#43; years in eCommerce or digital content management<br \/>- Have excellent negotiation, management, and strong communication skills (verbal &amp; written) including excellent presentation skills\u00a0<br \/>- Have good computing literacy (Windows, Office, Excel etc.) (Required)\u00a0<\/p><p>- Have SEO, SEM, CMS, eMerchandising, web analytics experience<br \/>- Drive to Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time (39h\/week) permanent contract<\/p><p>- Schedule: Monday - Friday 09:00 - 18:00<br \/>- Base salary of 19,700 euros gross\/year &#43; up to 3,500 euros gross \/year in bonus<br \/>- Great office location in Barcelona, with hybrid work model<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1735337<\/span><\/p>\",\"ats_external_id\":\"R1735337\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1641.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-05T01:59:12.777+02:00\",\"created_at\":\"2026-06-01T16:04:24.207+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Portuguese\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Partner-Support-Representative--Portuguese---speaking----Hybrid---Tech-Industry-HC05_R1735337\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Partner-Support-Representative--Portuguese---speaking----Hybrid---Tech-Industry-HC05_R1735337\/apply\",\"job_requisition_id\":\"R1735337\"}],\"organizations\":[{\"wid\":\"b4e5b63f5235101ee79e9312997b0000\",\"descriptor\":\"20051 - Hpinc - WHSBTSPAIN174\",\"reference_id\":\"WHSBTSPAIN174\",\"custom_reference_id\":\"WHSBTSPAIN174\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"b4e5b63f5235101ef574b488ba820000\",\"descriptor\":\"W0ZPXW P_Sbt_Spain_Hpi_E-Commerce\",\"reference_id\":\"W0ZPXW\",\"custom_reference_id\":\"W0ZPXW\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"renata.romeirodaoud@concentrix.com\"},\"first_name\":\"Renata Romeiro (102538855)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735337\",\"wid\":\"fd00389d8031100d93f0ab3155430000\",\"descriptor\":\"Partner Support Representative (Portuguese - speaking) - Hybrid - Tech Industry HC05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1527\",\"campaign_id\":\"581\",\"campaign_title\":\"Advisor II, B2B Sales R1735307\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Sales Representative <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p>- Are proficient or bilingual in English\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p>-Have previous experience working with channel\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary 20.000 euros gross\/year &#43; up to 4.500 euros gross\/year in bonus\u00a0<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f<\/p><p><span>R1735307<\/span><\/p>\",\"ats_external_id\":\"R1735307\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:19.315+02:00\",\"created_at\":\"2026-06-01T16:04:23.628+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1735307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1735307\/apply\",\"job_requisition_id\":\"R1735307\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreia.borges@concentrix.com\"},\"first_name\":\"Andreia Borges Bernardo (103537377)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735307\",\"wid\":\"fd00389d8031100d90fa383ff5860000\",\"descriptor\":\"Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1528\",\"campaign_id\":\"580\",\"campaign_title\":\"Advisor I, B2B Sales R1735322\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (Swedish-speaking) -On-site - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Inbound Sales Representative (Swedish-speaking) -On-site - HS03\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of Swedish with an advanced English level\u00a0<br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,876 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0 <\/i><\/p><p><span>R1735322<\/span><\/p>\",\"ats_external_id\":\"R1735322\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1739.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:19.238+02:00\",\"created_at\":\"2026-06-01T16:04:23.069+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--Swedish-speaking---On-site---HS03_R1735322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--Swedish-speaking---On-site---HS03_R1735322\/apply\",\"job_requisition_id\":\"R1735322\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreia.borges@concentrix.com\"},\"first_name\":\"Andreia Borges Bernardo (103537377)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735322\",\"wid\":\"faa7bfabeeec100d93538c84bf0a0000\",\"descriptor\":\"Inbound Sales Representative (Swedish-speaking) -On-site - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1529\",\"campaign_id\":\"579\",\"campaign_title\":\"Advisor II, B2B Sales R1735311\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as <b>an Account Manager in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Account Manager<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers\u00a0<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales plan\u00a0<br \/>- Communicate client feedback to appropriate parties for follow up and resolution\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of English<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 09:00 - 18:00<br \/>- Salary 21.376 euros gross\/year &#43; up to 5.500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1735311<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1735311\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.968+02:00\",\"created_at\":\"2026-06-01T16:04:22.467+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374656\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1735311-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1735311-1\/apply\",\"job_requisition_id\":\"R1735311\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735311\",\"wid\":\"bfb20aa4348a100d91703db7569e0000\",\"descriptor\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1530\",\"campaign_id\":\"578\",\"campaign_title\":\"Advisor I, Customer Service R1735232\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial), <\/b>formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0(Catalan deseable)<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu <b>estilo de vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato temporal de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona <span>con opci\u00f3n a uno o dos d\u00edas de teletrabajo a partir de unos meses<\/span><br \/>- Salario: 17.139 euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1735232<\/span><\/p>\",\"ats_external_id\":\"R1735232\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.847+02:00\",\"created_at\":\"2026-06-01T12:10:34.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1735232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1735232\/apply\",\"job_requisition_id\":\"R1735232\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ef835aa336c940000\",\"descriptor\":\"W0ZPIK P_Sbt_Spain_Adevinta\",\"reference_id\":\"W0ZPIK\",\"custom_reference_id\":\"W0ZPIK\",\"company_reference_id\":null},{\"wid\":\"80767babee88101ee97f362833910000\",\"descriptor\":\"21955 - Adevinta - WHSBTSPAIN339\",\"reference_id\":\"WHSBTSPAIN339\",\"custom_reference_id\":\"WHSBTSPAIN339\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abel.fernandez1@concentrix.com\"},\"first_name\":\"Abel Fernandez Caballero (102541489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735232\",\"wid\":\"b2ce520f8bb7100d846ae85e3bf70000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"1797\",\"campaign_title\":\"R1734814 Seasonal Customer Service Representative -Healthcare (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Seasonal Customer Service Representative -Healthcare (On-Site)\",\"street\":\"USA Laredo TX\",\"address\":\"USA Laredo TX\",\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2>Join a world-class team in Laredo, as a <em>Seasonal<\/em> Customer Service Representative! At Concentrix, we&rsquo;re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world&rsquo;s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/h2>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from around the globe where all members contribute to and support each other&rsquo;s success and wellbeing, proudly united as &ldquo;game-changers.&rdquo; Together, we serve as the intelligent transformation partner for the world&rsquo;s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and ongoing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support.<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve technical issues.<\/p>\\n<\/li>\\n<li>\\n<p>Assist in correcting billing concerns.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 Months of Customer Service experience<\/p>\\n<\/li>\\n<li>\\n<p>Empathy<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Bilingual not required, but encouraged to apply.<\/p>\\n<\/li>\\n<li>\\n<p>Must reside in the United States or have a valid U.S. address for residence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15 hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include a comprehensive employee assistance program (EAP), paid time off, and holidays.<\/li>\\n<li>Paid training and lucrative employee referral program.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you.<\/li>\\n<li>Mentorship programs that support your rewarding career journey.<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li>\\n<li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li>\\n<li>A range of other perks and benefits\\n<p>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical &amp; Mental Requirements<\/strong>: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.<\/p>\\n<p><strong>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the&nbsp;<\/strong><a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>Job Applicant Privacy Notice for California Residents<\/strong><\/a><\/p>\\n<p><strong>Eligibility to Work:<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p>\\n<p><strong>Where Job May be Performed:<\/strong><\/p>\\n<p>Currently, this position may be performed only in the states listed <a href=\\\"https:\/\/www.concentrix.com\/advisor-positions\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>To request a reasonable accommodation please click <a href=\\\"https:\/\/www.concentrix.com\/reasonable-accommodation\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p>If you wish to review the Affirmative Action Plan, please click <a href=\\\"https:\/\/www.concentrix.com\/affirmative-action\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here<\/a>.<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734814\",\"location\":\"Laredo, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T18:59:09.879-05:00\",\"created_at\":\"2026-06-01T11:55:27.318-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Laredo\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"78045\",\"primary_location\":{\"id\":\"US-LAR-MONAR-Y0\",\"wid\":\"b67da9176e3d1062f9dccc74d843bc66\",\"descriptor\":\"USA Laredo TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374379\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Seasonal-Customer-Service-Representative--Healthcare--On-Site-_R1734814\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Seasonal-Customer-Service-Representative--Healthcare--On-Site-_R1734814\/apply\",\"job_requisition_id\":\"R1734814\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"99a11ededd6401109fc8c98699172735\",\"address\":\"katia.castromendoza@concentrix.com\"},\"last_name\":\"Castro Mendoza\",\"first_name\":\"Kat\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734814\",\"wid\":\"5690fd0c7e68100c74acf0b70d5d0000\",\"descriptor\":\"R1734814 Seasonal Customer Service Representative -Healthcare (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},{\"email\":{\"wid\":\"db0bffd68c23013ca3ae87620d1a5837\",\"address\":\"carlos.sauceda@concentrix.com\"},\"last_name\":\"Sauceda\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"299c33296be301a91f5a208496173027\",\"address\":\"jonathan.solis@concentrix.com\"},\"last_name\":\"Solis\",\"first_name\":\"Jonathan Paul\"},{\"email\":{\"wid\":\"8d7e067ba0b21023761efc0a13d00001\",\"address\":\"josericardo.mena@concentrix.com\"},\"last_name\":\"Mena\",\"first_name\":\"Jose Ricardo\"},{\"email\":{\"wid\":\"50b79556a3c3102cafbc889c99050000\",\"address\":\"lauraclarissa.cisneros@concentrix.com\"},\"last_name\":\"Cisneros\",\"first_name\":\"Laura Clarissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"74\",\"campaign_id\":\"81\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;<strong>Kingston<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Monthly engagement activities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>No BPO experience required, but is a plus<\/p>\\n<p>At least 3 CXC subjects to include English Language and Mathematics<\/p>\\n<p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p>\\n<p>A clean criminal background<\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>Strong computer navigation skills and PC Knowledge<\/p>\\n<p>Ability to effectively communicate, both written and verbally<\/p>\\n<p>Dependable with strong attention to detail<\/p>\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>Ability to work as a team member, as well as independently<\/p>\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1711673\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T19:59:06.535-04:00\",\"created_at\":\"2026-05-31T22:24:19.964-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\/apply\",\"job_requisition_id\":\"R1711673\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711673\",\"wid\":\"597f6e148014101911c63ad6f2640000\",\"descriptor\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"61\",\"campaign_id\":\"1018\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T18:59:07.434-05:00\",\"created_at\":\"2026-05-31T21:21:09.059-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664890\",\"wid\":\"3ad757a94a3c1028badc6630b57e0000\",\"descriptor\":\"R1664890 El Salvador Tech Support ES (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},{\"email\":{\"wid\":\"948f28bd9ca6102f620edd62d5520000\",\"address\":\"alicia.fuentes@concentrix.com\"},\"last_name\":\"Fuentes Funes\",\"first_name\":\"Alicia\"},{\"email\":{\"wid\":\"d78c06335c02010df30437b3ad28f870\",\"address\":\"anaruth.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Ana\"},{\"email\":{\"wid\":\"503c1c93fa00102f5a3bd0cd5b9c0004\",\"address\":\"dolly.aguilar@concentrix.com\"},\"last_name\":\"Aguilar\",\"first_name\":\"Dolly\"},{\"email\":{\"wid\":\"060de63492601016508637d13c3c0002\",\"address\":\"fatima.henriquez@concentrix.com\"},\"last_name\":\"Henriquez\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"415168b1c411102f5b43cc5cfcb10003\",\"address\":\"gabriela.galeas@concentrix.com\"},\"last_name\":\"Galeas Linares\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"8b29d31fec2e100b7b92b5f0b9310000\",\"address\":\"julio.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"ba307e7c913b1016dfe779ac7ee80002\",\"address\":\"katerin.rivas@concentrix.com\"},\"last_name\":\"Rivas\",\"first_name\":\"Katerin\"},{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},{\"email\":{\"wid\":\"882580c7343b0185894ef88a380826f6\",\"address\":\"marcela.cruz1@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Marcela\"},{\"email\":{\"wid\":\"fa68297fddb0101b3d3bbfc449870005\",\"address\":\"karlarebeca.coto@concentrix.com\"},\"last_name\":\"Coto\",\"first_name\":\"Rebeca\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"113\",\"campaign_id\":\"357\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Merida\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"4137891462\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T17:59:07.069-06:00\",\"created_at\":\"2026-05-31T20:27:03.041-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"b4f1b63af79f1015a637b0f816650000\",\"address\":\"davidelian.sulub@concentrix.com\"},\"last_name\":\"Sulub\",\"first_name\":\"David Elian\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"67\",\"campaign_id\":\"56\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Client-Facing Advisor\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664415\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T17:59:05.337-06:00\",\"created_at\":\"2026-05-31T20:22:58.022-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"22566b1083db100db9428d2ea1ae0001\",\"address\":\"natalieanneliz.mendez@concentrix.com\"},\"last_name\":\"Mendez\",\"first_name\":\"Natalie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338599\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\/apply\",\"job_requisition_id\":\"R1664415\"}],\"organizations\":[{\"wid\":\"1651d1eb6cfd100e6bf989b95d040000\",\"descriptor\":\"W0ZYA2 Att Mobility Cricket Voice\",\"reference_id\":\"W0ZYA2\",\"custom_reference_id\":\"W0ZYA2\"},{\"wid\":\"ea17deeb40a4100de4f59d74a5ce0000\",\"descriptor\":\"24972 - ATT - 980007325\",\"reference_id\":\"980007325\",\"custom_reference_id\":\"980007325\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4f06c95215ea101655b282a32d7d0002\",\"address\":\"susana.arevalo@concentrix.com\"},\"last_name\":\"Arevalo Hernandez\",\"first_name\":\"Susana\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664415\",\"wid\":\"5920128774c7102853263cc1344e0001\",\"descriptor\":\"R1664415 Client-facing Advisor ENG (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"22566b1083db100db9428d2ea1ae0001\",\"address\":\"natalieanneliz.mendez@concentrix.com\"},\"last_name\":\"Mendez\",\"first_name\":\"Natalie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-guatemala\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"57\",\"campaign_id\":\"407\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T17:59:14.373-06:00\",\"created_at\":\"2026-05-31T20:17:19.397-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\/apply\",\"job_requisition_id\":\"R1694446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694446\",\"wid\":\"7c30cc32956910078f832b46aad90000\",\"descriptor\":\"R1694446 Customer Service Agent CR All Jobs 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"854\",\"campaign_id\":\"19625\",\"campaign_title\":\"Specialist, Customer Acquisition R1734043\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. We are looking for a Sales Representative responsible for Inside Sales to join our team today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to the Sales Manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><\/p><p><b><span><span>You Have:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>2&#43; years of experience working in an inside sales capacity<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Experience handling communications in English on a professional environment, C1 level.<\/span><\/p><\/li><li><p><span><span>Dynamic personality<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>A winning mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience or willingness to work a hybrid model<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience with Google Cloud Platform products and services, similar clouds of SaaS solutions<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience upselling and cross-selling customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><b><span><span>You Will:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>Prospect and develop new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Build and maintain relationships with customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Understand customer needs and develop solutions that meet those needs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Negotiate and close deals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with multiple customers at scale<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Up sell and cross sell customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Convert qualified leads into closed sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage external competitive pressures and handle objections to secure new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Reach a mastery of sales training and closing sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work hybrid, commutable to a designated Concentrix Office in Costa Rica.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1734043\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"914375\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-06-03T00:04:15.998+08:00\",\"created_at\":\"2026-05-30T06:07:14.626+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTYyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1734043\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374634\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1734043\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1734043\/apply\",\"job_requisition_id\":\"R1734043\"}],\"organizations\":[{\"wid\":\"85ee61e953d410057a4e952b4c440000\",\"descriptor\":\"9888 - Google - S00013674\",\"reference_id\":\"S00013674\",\"custom_reference_id\":\"S00013674\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6fa435faffaa10057f6a53d7d8640000\",\"descriptor\":\"W0ZIWD Google Cloud Nala\",\"reference_id\":\"W0ZIWD\",\"custom_reference_id\":\"W0ZIWD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"franco.murillo@concentrix.com\"},\"first_name\":\"Franco Murillo Hidalgo (102857239)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734043\",\"wid\":\"23faf9059bcd100cc4b2d89eec450000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"855\",\"campaign_id\":\"19597\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1734979\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Identity and Security\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking for a Cloud Solution Architect, who will enable customers to achieve their outcomes, based on their investments in client technology. As Identity and Security technical subject matter expert you will lead technical conversations with customers to drive value from their investments, including identifying resolutions to issues blocking customer success projects.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/p><\/li><li><p>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><p>Strong knowledge of Microsoft Entra including<\/p><ul><li><p>Enterprise app: integration, SSO, app permissions, consent framework, Graph API, governance process in a large-scale environment<\/p><\/li><li><p>B2B concepts and governance<\/p><\/li><\/ul><p>Strong knowledge in either Microsoft Defender for Cloud Apps including<\/p><ul><li><p>Advance Hunting, Investigation and Response<\/p><\/li><li><p>App Governance<\/p><\/li><li><p>Configuration and Optimization<\/p><\/li><\/ul><p>Or Microsoft Defender for Endpoint:<\/p><ul><li><p>Configuration and Optimization<\/p><\/li><li><p>Advanced Hunting, Investigation and Response<\/p><\/li><li><p>Cross-Platform<\/p><\/li><li><p>Multiyear experience in a customer-facing role in information technology (IT)<\/p><\/li><li><p>Excellent troubleshooting and problem-solving skills<\/p><\/li><li><p>Fluency in both written and verbal English &amp; German languages is required.<\/p><\/li><\/ul><p><\/p><p><b><span>Preferred <\/span><\/b><b>Qualifications:<\/b><\/p><ul><li><p>Experience with Entra ID Governance.<\/p><\/li><li><p>Familiarity and certification with other Microsoft Security technologies, such as Defender for Office 365, Sentinel or Active Directory.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1734979\",\"location\":\"Berlin, Berlin\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T22:05:45.478+08:00\",\"created_at\":\"2026-05-29T22:04:38.266+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734979-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374218\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734979-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734979-1\/apply\",\"job_requisition_id\":\"R1734979\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734979\",\"wid\":\"ca66cc04cfcd100ca8cfb51ae8910000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"856\",\"campaign_id\":\"19594\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1734937\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer (External Identities)\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:<\/b><br \/>External Identities Customer Engineer<\/p><p><\/p><p><b>Role type:<\/b><\/p><p>Advisory - architecture, consulting, and support to help customers drive solutions and resolutions\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><ul><li>Active Directory &amp; Microsoft Entra ID External Identity Management<\/li><li>Broad knowledge of Microsoft Entra ID products with deep understanding of the following:\u00a0<\/li><li>Microsoft Entra ID External Identities, including:<\/li><li>Microsoft Entra Business to Consumer (B2C) including custom policies<\/li><li>Microsoft Entra Business to Business (B2B)<\/li><li>Microsoft Entra for Customers<\/li><li>Cross-Tenant Access Settings<\/li><li>Cross-Tenant Access Synchronization<\/li><li>Microsoft Entra ID P1\u00a0<\/li><\/ul><p><\/p><p><b>Optional Skills\u00a0<\/b><\/p><ul><li>Microsoft Entra Connect, Active Directory Federation Services, Microsoft Identity Manager<\/li><li>Technical experience with hybrid infrastructures, architecture designs, and technology management.\u00a0<\/li><li>8&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and\/or government customer base, and advanced troubleshooting\u00a0<\/li><li>Understanding of Microsoft\u2019s Modern IT Architecture and Strategy\u00a0<\/li><li>Proven track record in successfully planning, deploying, operating, and optimizing cloud environments\u00a0<\/li><li>Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)\u00a0<\/li><li>Candidates must be able to work independently.\u00a0<\/li><li>Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read\/interpret the needs\/wants of customer executives and leaders.\u00a0<\/li><li>Advanced Microsoft certifications are preferred.\u00a0<\/li><li>BA\/BS (or higher) in Information Technology or equivalent experience\u00a0<\/li><li>Expert level of Microsoft enterprise software product offerings\u00a0<\/li><li>Demonstrated excellent customer service skills\u00a0<\/li><\/ul><p><b>Relevant Certifications:<\/b><\/p><p>SC-300 Identity and Access Administrator Associate<\/p>\",\"ats_external_id\":\"R1734937\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-03T20:05:37.041+08:00\",\"created_at\":\"2026-05-29T20:06:47.661+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/External-Identities-Customer-Engineer_R1734937\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"60750e8f4a7510184debd998967d0000\",\"descriptor\":\"CNXC Customer Experience Spain, S.L.\",\"reference_id\":\"CES08\",\"organization_reference_id\":\"CES08\"},\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374678\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/External-Identities-Customer-Engineer_R1734937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/External-Identities-Customer-Engineer_R1734937\/apply\",\"job_requisition_id\":\"R1734937\"}],\"organizations\":[{\"wid\":\"b25dcdd42e91101086b61bb73fc60000\",\"descriptor\":\"W0ZUWU Microsoft Csa Gd Germany-Wave\",\"reference_id\":\"W0ZUWU\",\"custom_reference_id\":\"W0ZUWU\",\"company_reference_id\":null},{\"wid\":\"ce7509ff10101010859106f91f6a0000\",\"descriptor\":\"9999 - Microsoft - 980004823\",\"reference_id\":\"980004823\",\"custom_reference_id\":\"980004823\",\"company_reference_id\":null},{\"wid\":\"60750e8f4a7510184debd998967d0000\",\"descriptor\":\"CNXC Customer Experience Spain, S.L.\",\"reference_id\":\"CES08\",\"custom_reference_id\":null,\"company_reference_id\":\"CES08\"},{\"wid\":\"a2b3177a2a35100bef20a569700d0000\",\"descriptor\":\"COGS (CORP) CAT App & Cloud Engineering\",\"reference_id\":\"CATAPPCLDENGDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734937\",\"wid\":\"37d687d4594e100ca2164782f7310000\",\"descriptor\":\"Customer Engineer (External Identities)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"857\",\"campaign_id\":\"19593\",\"campaign_title\":\"Operations Manager I R1734929\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager with Italian\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Join our dynamic team as an Operations Manager with Italian and lead the charge in delivering excellence across multiple European markets \ud83c\udf0d! If you're a strategic thinker with a passion for project management and leadership, this role is your opportunity to shine.\",\"long_description\":\"<h2><\/h2><h2><b>&#x1f31f; Why You\u2019ll Love This Role:<\/b><\/h2><ul><li><b>Impactful Leadership:<\/b>\u00a0Coach and inspire a team of dedicated Team Leaders to exceed client expectations and achieve outstanding results.<\/li><li><b>European Adventure:<\/b>\u00a0Manage and optimize operations across vibrant destinations including Poland, Austria, Germany, Switzerland, Czech Republic, Slovakia, Croatia, Romania, Hungary, Slovenia, and more to come.<\/li><li><b>Innovative Projects:<\/b>\u00a0Drive efficiency and growth through meticulous project management, from data analysis to revenue forecasting.<\/li><\/ul><p><\/p><h2><b>&#x1f511; Key Responsibilities:<\/b><\/h2><ul><li><b>Client Excellence:<\/b>\u00a0Analyze Service Level Agreements and implement strategic plans to enhance client satisfaction.<\/li><li><b>Financial Mastery:<\/b>\u00a0Boost revenue through effective management of billable\/non-billable hours, forecasting, and budgeting.<\/li><li><b>Team Empowerment:<\/b>\u00a0Select, train, and mentor staff, fostering a high-performance culture aligned with company values.<\/li><li><b>Operational Management:<\/b>\u00a0Oversee attendance, client scorecards, and performance metrics, ensuring seamless operations.<\/li><li><b>Relationship Building:<\/b>\u00a0Cultivate strong partnerships with client stakeholders and lead business reviews.<\/li><li><b>Continuous Improvement:<\/b>\u00a0Collaborate with cross-functional teams to drive innovation and implement best practices.<\/li><\/ul><p><\/p><h2><b>&#x1f464; Candidate Profile:<\/b><\/h2><ul><li><b>Experience:<\/b>\u00a0Proven experience in call center operations, preferably in international settings.<\/li><li><b>Adaptability:<\/b>\u00a0Flexible schedule and ability to work from our vibrant Katowice office.<\/li><li><b>Leadership:<\/b>\u00a0Skilled in coaching, developing action plans, and providing impactful feedback.<\/li><li><b>Analytical Thinking:<\/b>\u00a0Strong ability to analyze processes, prioritize tasks, and drive results under pressure.<\/li><li><b>Communication:<\/b>\u00a0Exceptional verbal and written skills, with a knack for engaging presentations.<\/li><li><b>Mentorship:<\/b>\u00a0Passionate about guiding and developing team members.<\/li><li><b>Language Proficiency:<\/b>\u00a0Italian<b> C1\/C2<\/b> and English <b>B2\/C1<\/b><\/li><\/ul><p><\/p><p><b>\u2728 Join us and lead the way to operational excellence in Europe!<\/b><\/p>\",\"ats_external_id\":\"R1734929\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T20:07:50.450+08:00\",\"created_at\":\"2026-05-29T20:06:46.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Italian_R1734929\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374119\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Italian_R1734929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Italian_R1734929\/apply\",\"job_requisition_id\":\"R1734929\"}],\"organizations\":[{\"wid\":\"4db98405203a1013df10b416a27f0000\",\"descriptor\":\"24058 - DELONGHI - 980005677\",\"reference_id\":\"980005677\",\"custom_reference_id\":\"980005677\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zaneta.vallo@concentrix.com\"},\"first_name\":\"Zaneta Vallo (103159703)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734929\",\"wid\":\"65a875038d29100ca155fb75acee0000\",\"descriptor\":\"Operations Manager with Italian\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"858\",\"campaign_id\":\"19579\",\"campaign_title\":\"Team Leader, B2B Sales R1732513\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Team Leader\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<p><b>Responsibilities<\/b>:<\/p><ul><li>Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals<\/li><li>Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement<\/li><li>Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement<\/li><li>Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards<\/li><li>Collaborate with\u00a0stakeholders and product teams and participate and contribute to business reviews\u00a0to align sales strategies with business objectives.<\/li><li>Develop team members to ensure they are equipped with the necessary skills and knowledge<\/li><li>Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals<\/li><li>Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability<br \/>\u00a0<\/li><\/ul><p><b>Candidate Profile:<\/b><\/p><ul><li><b>Team leadership experience or proven B2B sales experience is required, ideally both<\/b><\/li><li><b>Technical\/IT background will be considered an advantage.<\/b><\/li><li>Analytical and presentation skills are required.<\/li><li>Client and stakeholder management skills are needed.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li><b>Strong communication skills, both written and verbal in English ( C1 )<\/b><\/li><li><b>German or French proficiency will be considered an advantage.<\/b><\/li><\/ul><p><b>Please note that this role has hybrid model Monday-Friday 9-6 following a successful probation period.\u00a0<\/b><\/p>\",\"ats_external_id\":\"R1732513\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-03T18:06:25.399+08:00\",\"created_at\":\"2026-05-29T18:04:19.393+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Sales-Team-Leader_R1732513-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"Spanish\",\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374641\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Sales-Team-Leader_R1732513-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Sales-Team-Leader_R1732513-1\/apply\",\"job_requisition_id\":\"R1732513\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"ba747e2cc0e0105322ee584a9fda0000\",\"descriptor\":\"W0ZTFE P_Lenovo Greece\",\"reference_id\":\"W0ZTFE\",\"custom_reference_id\":\"W0ZTFE\",\"company_reference_id\":null},{\"wid\":\"fedd179937241053225d6154d17d0000\",\"descriptor\":\"13866 - Lenovo - WHFR2864\",\"reference_id\":\"WHFR2864\",\"custom_reference_id\":\"WHFR2864\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dimitrios.theodorou@concentrix.com\"},\"first_name\":\"Dimitrios Theodorou (102559800)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732513\",\"wid\":\"26aae737f173100c99d77d42a7610000\",\"descriptor\":\"Sales Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"859\",\"campaign_id\":\"19577\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1734602\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Identity and Security\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/p><p>Responsibilities:<\/p><ul><li><p>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/p><\/li><li><p>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/p><\/li><\/ul><p><\/p><p>Required Qualifications<\/p><ul><li><p>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/p><\/li><li><p>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/p><\/li><li><p>Multiyear experience in a customer-facing role in information technology (IT)<\/p><\/li><li><p>Excellent troubleshooting and problem-solving skills<\/p><\/li><li><p>Fluency in both written and verbal English &amp; German languages is required.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><p>\u00a0Preferred Qualifications<\/p><ul><li><p>Candidates with strong knowledge on MIM are preferred.<\/p><\/li><li><p>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1734602\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T04:03:49.073+08:00\",\"created_at\":\"2026-05-29T18:04:18.824+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374173\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1734602\/apply\",\"job_requisition_id\":\"R1734602\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cathy.tumpag@concentrix.com\"},\"first_name\":\"Cathy Tumpag (102162350)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734602\",\"wid\":\"addc18325879100c9c59c54a13e60000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"1500\",\"campaign_title\":\"Feria Virtual Colombo\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T19:59:13.819-04:00\",\"created_at\":\"2026-05-29T17:59:23.174-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"1792\",\"campaign_title\":\"R1735012 (Vendor) Remote Licensed P&C Insurance Sales Agent\",\"campaign_type\":\"job_application\",\"job_title\":\"Remote Licensed P&C Insurance Sales Agent\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Licensed Insurance- Sales Agent,\u00a0 P&C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online Join our award-winning \u201cOne Concentrix\u201d team as a Remote Licensed P&C Insurance Sales Agent! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with no current appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\"&nbsp;<\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Licensed P&amp;C Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li>Provide custom quotes for home, auto, renters, and personal umbrella polices with a goal of converting at least 20% of your calls into a sale. This is not a service role and will not being doing any servicing of existing customers. You will be working with inbound calls but may follow up with outbound calls occasionally.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (P&amp;C Insurance related sales experienced highly preferred)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance (no current appointments preferred)<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States with a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>The base salary for this position is $18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/li>\\n<li>Shift differential bonus for hours worked after 6pm Eastern and on Saturdays.&nbsp;<\/li>\\n<li>Additional incentives based on items sold, achievement of goals, top performer bonus, etc.<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting&nbsp;<a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click&nbsp;<\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1735012\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T18:59:09.844-05:00\",\"created_at\":\"2026-05-29T13:02:07.804-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzky?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a8701a2d836755c0719f3a6\",\"address\":\"nakia.riddick@concentrix.com\"},\"last_name\":\"Riddick\",\"first_name\":\"Nakia\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"wid\":\"f9af6d72609801622388bfa34f066edd\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374222\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/XMLNAME--Vendor--Remote-Licensed-P-C-Insurance-Sales-Agent_R1735012\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/XMLNAME--Vendor--Remote-Licensed-P-C-Insurance-Sales-Agent_R1735012\/apply\",\"job_requisition_id\":\"R1735012\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ab3b95c1c7e0014ebd2fd39b3a0821e5\",\"address\":\"michelle.lewis@concentrix.com\"},\"last_name\":\"Lewis\",\"first_name\":\"Michelle\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1735012\",\"wid\":\"b7d016dd10c3100cac414cb60cdc0000\",\"descriptor\":\"R1735012 (Vendor) Remote Licensed P&C Insurance Sales Agent (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a8701a2d836755c0719f3a6\",\"address\":\"nakia.riddick@concentrix.com\"},\"last_name\":\"Riddick\",\"first_name\":\"Nakia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"58\",\"campaign_id\":\"403\",\"campaign_title\":\"Advisor I, Blended Support R1734374\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Blended Support, Trilingual.\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<ul><li><div><div><div><div>The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client&#39;s product or services.<\/div><\/div><\/div><\/div><\/li><li><div>Descripci\u00f3n de puesto<\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer support for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>PHILIPPINES\u00a0\u00a0<\/span><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><\/div><\/div><\/div><\/div><\/li><\/ul>\",\"ats_external_id\":\"R1734374\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"4375.73\",\"salary_type\":\"hourly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-06-04T17:59:14.333-06:00\",\"created_at\":\"2026-05-29T12:04:03.064-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":[\"English\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374241\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Advisor-I--Blended-Support--Trilingual_R1734374\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Advisor-I--Blended-Support--Trilingual_R1734374\/apply\",\"job_requisition_id\":\"R1734374\"}],\"organizations\":[{\"wid\":\"ae2acd07859c10081f9b7cb499fa0000\",\"descriptor\":\"W101V7 Bytedance MPO Portuguese\",\"reference_id\":\"W101V7\",\"custom_reference_id\":\"W101V7\",\"company_reference_id\":null},{\"wid\":\"baaeda05afcb1007be7b448032720000\",\"descriptor\":\"26733 - ByteDance - 980010455\",\"reference_id\":\"980010455\",\"custom_reference_id\":\"980010455\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edwin.jimenez@concentrix.com\"},\"first_name\":\"Edwin Jimenez Guzman (938964)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734374\",\"wid\":\"372d621cb7cd100cb1977bb137040000\",\"descriptor\":\"Advisor I, Blended Support, Trilingual.\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span>As Tech support agents, they will offer support to advertisers in a B2B context through a ticketing system and live chat, with the possibility of adding phone support if the client requests it in the future. Their responsibilities include managing and resolving product troubleshooting and customer support related to software as a service, advertising products.<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"788\",\"campaign_title\":\"R1734744 Customer Service Advisor Automotive (Bilingual: French\/English) Onsite\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Representative (Bilingual: French \/ English) On-Site\",\"street\":\"120 King St W\",\"address\":\"120 King St W\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Automotive Customer Service Representative (Bilingual: French \/ English) On-Site interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative (Bilingual: French \/ English) position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Customer Service Representative (Bilingual: French \/ English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive Customer Service Representative (Bilingual: French \/ English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Passionately assist automotive customers, respond to their questions and inquiries, and resolve any concerns regarding the client's products and\/or services.<\/li>\\n<li>Effectively troubleshoot technical issues of hardware, software, networking, or other client products, make follow-up outbound calls to customers or other parties, and follow appropriate escalation paths as needed.<\/li>\\n<li>Provide inbound customer support for customers to resolve technical issues, billing concerns and vehicle connectivity needs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>\u200b<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Bilingual: French \/ English) role include:<\/p>\\n<ul>\\n<li>18 years or older with secondary education<\/li>\\n<li>Talent, passion, and patience to deliver excellence in customer service<\/li>\\n<li>1-3 years of customer service work experience (in a Contact Centre environment preferred)<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.<\/li>\\n<li>Able to speak, write and understand English and French which will be confirmed by an assessment<\/li>\\n<li>Be able to pass a typing test with at least 30WPM<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19.35 with advanced roles at $23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Automotive Purchase Discounts<\/li>\\n<li>Paid training and opportunities for lucrative referral bonuses<\/li>\\n<li>Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world<\/li>\\n<li>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness<\/li>\\n<li>Locker rooms, staff kitchen and vending, Food Court within 2 minute&rsquo;s walk, lounge area with TV, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734744\",\"location\":\"Hamilton, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T19:59:08.248-04:00\",\"created_at\":\"2026-05-29T11:27:58.663-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODg?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374327\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service-Advisor-Automotive--Bilingual--French-English--Onsite_R1734744\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service-Advisor-Automotive--Bilingual--French-English--Onsite_R1734744\/apply\",\"job_requisition_id\":\"R1734744\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734744\",\"wid\":\"23faf9059bcd100c68bdbf8c201a0000\",\"descriptor\":\"R1734744 Customer Service Advisor Automotive (Bilingual: French\/English) Onsite (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"860\",\"campaign_id\":\"19551\",\"campaign_title\":\"Supervisor, Physical Security R1732877\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Physical Security\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1732877\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-29T10:08:29.792+08:00\",\"created_at\":\"2026-05-29T10:07:18.037+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - Tera Tower 20th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1169\",\"descriptor\":\"Supervisor, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-20th-Floor\/Supervisor--Physical-Security_R1732877\/apply\",\"job_requisition_id\":\"R1732877\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null},{\"wid\":\"8ad24577983f10165c6ff2b762350000\",\"descriptor\":\"(GEO) Physical security\",\"reference_id\":\"GEOPHYSICALSECU\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeremy.junio@concentrix.com\"},\"first_name\":\"Jeremy Junio (928276)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1732877\",\"wid\":\"37d687d4594e100c810021613a170000\",\"descriptor\":\"Supervisor, Physical Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1679\",\"campaign_id\":\"895\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga \/ ad in danish\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (dansktalende) - For Audi - Fjernarbejde \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Oplev styrken ved en karriere, der g\u00f8r en forskel \",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Leder du efter det n&aelig;ste skridt i din karriere? Vi er en global leder inden for teknologi og services, som driver fremtidens brands fremed. Vi hj&aelig;lper velkendte brands &ndash; dem du bruger hver dag &ndash; med at forbedre deres forretning gennem teknologi og integrerede l&oslash;sninger i mere end 70 lande. Vi er stolte af &aring;r efter &aring;r at blive anarkendt med priser som &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; og &ldquo;Best Company Culture&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;&oslash;nsker&nbsp;at&nbsp;udvikle&nbsp;dig&nbsp;og&nbsp;blive&nbsp;inspireret,&nbsp;vil&nbsp;du&nbsp;som&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Service Representative for Audi&nbsp;i&nbsp;Portugal (Fjernarbejde)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;sikre, at performance-m&aring;l&nbsp;bliver&nbsp;opfyldt&nbsp;p&aring;&nbsp;tv&aelig;rs&nbsp;af&nbsp;alle&nbsp;operationer. Samtidig&nbsp;s&oslash;rger&nbsp;du for, at vi lever op&nbsp;til&nbsp;kundens&nbsp;forventninger&nbsp;omkring&nbsp;operationel&nbsp;excellence:&nbsp;h&oslash;je&nbsp;m&aring;l&nbsp;inden&nbsp;for&nbsp;kvalitet,&nbsp;effektivitet&nbsp;og&nbsp;forbedring&nbsp;af&nbsp;kunderejsen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Karriereudvikling&nbsp;og&nbsp;personlig&nbsp;udvikling<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Vi giver dig al den&nbsp;tr&aelig;ning, de&nbsp;nyeste&nbsp;teknologier&nbsp;og&nbsp;den&nbsp;l&oslash;bende&nbsp;support, du&nbsp;har&nbsp;brug&nbsp;for&nbsp;for&nbsp;at&nbsp;f&aring;&nbsp;succes.&nbsp;Hos&nbsp;Concentrix er der&nbsp;reelle&nbsp;muligheder&nbsp;for&nbsp;b&aring;de&nbsp;karriere-&nbsp;og&nbsp;personlig&nbsp;udvikling.&nbsp;Omkring&nbsp;80 %&nbsp;af&nbsp;vores&nbsp;ledere&nbsp;og&nbsp;managers er&nbsp;blevet&nbsp;forfremmet&nbsp;internt!&nbsp;Derfor&nbsp;tilbyder&nbsp;vi&nbsp;en&nbsp;r&aelig;kke&nbsp;GRATIS Learning-&nbsp;og&nbsp;Leadership Development-programmer,&nbsp;som&nbsp;hj&aelig;lper&nbsp;dig&nbsp;p&aring;&nbsp;vej&nbsp;mod den&nbsp;karriere, du&nbsp;altid&nbsp;har&nbsp;dr&oslash;mt&nbsp;om.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;du&nbsp;vil&nbsp;lave&nbsp;i&nbsp;denne&nbsp;rolle<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Som Customer Service Representative&nbsp;vil&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Besvare&nbsp;kundehenvendelser&nbsp;via&nbsp;telefon, chat&nbsp;og&nbsp;e-mail&nbsp;og&nbsp;repr&aelig;sentere&nbsp;et&nbsp;f&oslash;rende&nbsp;europ&aelig;isk&nbsp;bilbrand&nbsp;med&nbsp;professionalisme&nbsp;og&nbsp;entusiasme.&nbsp;Sikre&nbsp;klar&nbsp;og&nbsp;pr&aelig;cis&nbsp;dokumentation&nbsp;af&nbsp;kundeinteraktioner,&nbsp;l&oslash;sninger&nbsp;og&nbsp;opf&oslash;lgninger&nbsp;i&nbsp;CRM-systemet.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Samarbejde&nbsp;med&nbsp;kolleger&nbsp;for at&nbsp;forbedre&nbsp;den&nbsp;samlede&nbsp;kundeoplevelse.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Holde dig&nbsp;opdateret&nbsp;om de&nbsp;nyeste&nbsp;produkter,&nbsp;politikker&nbsp;og&nbsp;services for at&nbsp;kunne&nbsp;give&nbsp;kunderne&nbsp;korrekt&nbsp;og&nbsp;rettidig&nbsp;information.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Udvise&nbsp;varme&nbsp;og&nbsp;entusiasme&nbsp;i&nbsp;hver&nbsp;eneste&nbsp;kundekontakt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bruge din&nbsp;viden&nbsp;om&nbsp;bilindustrien&nbsp;og&nbsp;digitale&nbsp;produkter&nbsp;til&nbsp;effektiv&nbsp;fejlfinding&nbsp;og&nbsp;probleml&oslash;sning.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Dine&nbsp;Kvalifikationer<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix er et&nbsp;godt&nbsp;match,&nbsp;hvis&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har et&nbsp;h&oslash;jt&nbsp;niveau&nbsp;i&nbsp;dansk&nbsp;(C1&nbsp;skriftligt&nbsp;og&nbsp;mundtligt)&nbsp;og&nbsp;et&nbsp;godt&nbsp;niveau&nbsp;i&nbsp;engelsk&nbsp;(B2).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;mindst&nbsp;1&nbsp;&aring;rs&nbsp;erfaring&nbsp;fra&nbsp;callcenter&nbsp;eller&nbsp;kundeservice, gerne&nbsp;inden&nbsp;for&nbsp;bilindustrien.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Er&nbsp;passioneret&nbsp;omkring&nbsp;biler&nbsp;og&nbsp;har&nbsp;gode&nbsp;digitale&nbsp;kompetencer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;stor&nbsp;sans for&nbsp;detaljer&nbsp;og&nbsp;gode&nbsp;organisatoriske&nbsp;evner.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;st&aelig;rke&nbsp;probleml&oslash;sningsevner&nbsp;og&nbsp;et&nbsp;kreativt,&nbsp;l&oslash;sningsorienteret&nbsp;mindset.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;f&oslash;ler, at du&nbsp;ikke&nbsp;opfylder&nbsp;alle&nbsp;kravene,&nbsp;opfordrer&nbsp;vi dig&nbsp;stadig&nbsp;til&nbsp;at&nbsp;s&oslash;ge. Vi&nbsp;vil&nbsp;g&oslash;re&nbsp;vores&nbsp;bedste&nbsp;for at&nbsp;matche&nbsp;dig med det&nbsp;rette&nbsp;job &ndash;&nbsp;hvad&nbsp;enten&nbsp;det er&nbsp;denne&nbsp;rolle&nbsp;eller&nbsp;en&nbsp;anden.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;vi&nbsp;tilbyder<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;denne&nbsp;rolle&nbsp;tilbyder&nbsp;vi&nbsp;fordele, der&nbsp;st&oslash;tter&nbsp;din&nbsp;unikke&nbsp;livsstil:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Arbejd&nbsp;med et&nbsp;anerkendt&nbsp;navn&nbsp;i&nbsp;bilindustrien,&nbsp;kendt&nbsp;for&nbsp;kvalitet, innovation&nbsp;og&nbsp;kundetilfredshed.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldtidsstilling&nbsp;med&nbsp;tidsubegr&aelig;nset&nbsp;kontrakt&nbsp;(kan&nbsp;forhandles&nbsp;afh&aelig;ngigt&nbsp;af&nbsp;din&nbsp;erfaring&nbsp;og&nbsp;kundens&nbsp;behov).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konkurrencedygtig&nbsp;l&oslash;n&nbsp;og&nbsp;performancebonus.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mulighed&nbsp;for at&nbsp;arbejde&nbsp;hjemmefra&nbsp;i&nbsp;det&nbsp;nordlige&nbsp;Portugal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bonusmuligheder&nbsp;gennem&nbsp;&ldquo;Bring-a-friend&rdquo; (referral-program).<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldt&nbsp;betalt&nbsp;opl&aelig;ring&nbsp;i&nbsp;virksomheden&nbsp;og&nbsp;projektet, du&nbsp;skal&nbsp;arbejde&nbsp;p&aring;.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Karriereudviklingsprogrammer.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Oplev den&nbsp;bedste&nbsp;version&nbsp;af&nbsp;dig&nbsp;selv!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;dette&nbsp;f&oslash;les&nbsp;som&nbsp;det&nbsp;perfekte&nbsp;n&aelig;ste&nbsp;skridt&nbsp;i&nbsp;din&nbsp;karriere,&nbsp;vil&nbsp;vi&nbsp;meget&nbsp;gerne&nbsp;h&oslash;re&nbsp;fra&nbsp;dig.&nbsp;Ans&oslash;g&nbsp;i&nbsp;dag&nbsp;og&nbsp;find&nbsp;ud&nbsp;af,&nbsp;hvorfor&nbsp;mere end 440.000&nbsp;game-changers&nbsp;verden&nbsp;over&nbsp;kalder&nbsp;Concentrix&nbsp;deres&nbsp;&ldquo;employer of choice&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix er&nbsp;en&nbsp;arbejdsplads&nbsp;med&nbsp;lige&nbsp;muligheder<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Vi er&nbsp;stolte&nbsp;af&nbsp;at&nbsp;v&aelig;re&nbsp;samlet&nbsp;som&nbsp;&eacute;t&nbsp;team&nbsp;og&nbsp;&eacute;n&nbsp;virksomhed&nbsp;globalt. Vi er&nbsp;engagerede&nbsp;i&nbsp;lige&nbsp;jobmuligheder&nbsp;for alle&nbsp;kandidater&nbsp;samt&nbsp;et&nbsp;arbejdsmilj&oslash;&nbsp;uden&nbsp;diskrimination&nbsp;og&nbsp;chikane. Alle&nbsp;vores&nbsp;rekrutteringsprocesser&nbsp;er&nbsp;baseret&nbsp;p&aring;&nbsp;forretningsbehov,&nbsp;jobkrav&nbsp;og&nbsp;professionelle&nbsp;kvalifikationer&nbsp;&ndash;&nbsp;uden&nbsp;hensyn&nbsp;til&nbsp;race, alder,&nbsp;k&oslash;nsidentitet,&nbsp;seksuel&nbsp;orientering, religion,&nbsp;etnicitet,&nbsp;familie-&nbsp;eller&nbsp;for&aelig;ldrestatus, national&nbsp;oprindelse, handicap&nbsp;eller&nbsp;andre&nbsp;forhold&nbsp;beskyttet&nbsp;af&nbsp;g&aelig;ldende&nbsp;national&nbsp;lovgivning.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Ret&nbsp;til&nbsp;at&nbsp;arbejde<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;henhold&nbsp;til&nbsp;portugisisk&nbsp;lov&nbsp;vil&nbsp;kun&nbsp;ans&oslash;gere, der&nbsp;har&nbsp;lovlig&nbsp;ret&nbsp;til&nbsp;at&nbsp;arbejde&nbsp;i&nbsp;Portugal,&nbsp;blive&nbsp;taget&nbsp;i&nbsp;betragtning&nbsp;til&nbsp;denne&nbsp;stilling.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2195197636\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:03:55.035+01:00\",\"created_at\":\"2026-05-29T08:54:32.598+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"34856\",\"campaign_title\":\"Advisor II, Customer Service R1734830\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"address\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"city\":\"Gold Coast\",\"state\":\"Queensland\",\"postal_code\":\"4226\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program.<\/p><p>After completing a 5 day training program this team would respond to inbound calls and provide guidance and information to all Australians.<\/p><p><\/p><p><b>Key Role Details:<\/b><\/p><ul><li>Start dates throughout July<\/li><li>Hourly rate of $35.77<\/li><li>Monday to Sunday<\/li><li>Various roster options<\/li><li>Penalty rates apply<\/li><li>Brisbane CBD and Robina office locations<\/li><\/ul><p><\/p><p><b>What&#39;s in it for you?<\/b><\/p><ul><li>Short term employment with flexible hours<\/li><li>Many permanent employment opportunities after project end<\/li><li>Flexible role that can work around your existing commitments<\/li><li>An exciting role in a diverse workplace<\/li><\/ul><p><\/p><p><b>Who are you?<\/b><\/p><p>You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!<\/p><ul><li>Must be an\u00a0<b>Australian Citizen<\/b><span>\u00a0<\/span>and at least\u00a0<b>18 years of age<\/b><\/li><li>Confident and capable in using computers and systems\u00a0<\/li><li>Passionate about customer service and an excellent communicator<\/li><\/ul><p><\/p><p>Concentrix is a global brand, at our established sites in Brisbane and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.<\/p><p>If you are excited to take on a new exciting new role,<span>\u00a0<\/span><b>APPLY NOW!<\/b><\/p><p><\/p><p><i><b>*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*<\/b><\/i><\/p><p><\/p><p><i>Concentrix is an equal opportunity employer.<\/i><\/p><p><i>Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.<\/i><\/p>\",\"ats_external_id\":\"R1734830\",\"location\":\"Gold Coast, Queensland\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T08:04:35.169+08:00\",\"created_at\":\"2026-05-29T08:03:23.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Advisor_R1734830\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Gold Coast\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4226\",\"primary_location\":{\"id\":\"AU-GOL-ROBIN-01\",\"wid\":\"1134aee9038b019c9a134333641294eb\",\"descriptor\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"amelia.page@concentrix.com\"},\"first_name\":\"Page, Amelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374162\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Advisor_R1734830\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Advisor_R1734830\/apply\",\"job_requisition_id\":\"R1734830\"}],\"organizations\":[{\"wid\":\"b230154d7a11100616769f277bdd0000\",\"descriptor\":\"11354 - Australiangovt - 980002761\",\"reference_id\":\"980002761\",\"custom_reference_id\":\"980002761\",\"company_reference_id\":null},{\"wid\":\"2446a636660f100616b8660fbe700000\",\"descriptor\":\"W0ZKQS Support For Australian Elector\",\"reference_id\":\"W0ZKQS\",\"custom_reference_id\":\"W0ZKQS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.wilson1@concentrix.com\"},\"first_name\":\"Danielle Wilson (103253059)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734830\",\"wid\":\"e4b592040a19100c77369058b5ed0000\",\"descriptor\":\"Customer Service Advisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"861\",\"campaign_id\":\"19541\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1734799\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b> \u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/p><p><\/p><p>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. You\u2019ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Customer Centricity<\/b><\/p><ul><li><p>Gather customer insights to align Dynamics 365 F&amp;O and Supply Chain solutions with strategic business outcomes.<\/p><\/li><li><p>Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.<\/p><\/li><li><p>Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).<\/p><\/li><li><p>Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.<\/p><\/li><li><p>Ensure a positive customer experience across finance and operations engagements.<\/p><\/li><li><p>Provide feedback to Product Groups to influence roadmap and service improvements.<\/p><\/li><\/ul><p><\/p><p><b>Business Impact<\/b><\/p><ul><li><p>Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&amp;O and Supply Chain investments.<\/p><\/li><li><p>Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.<\/p><\/li><\/ul><p><\/p><p><b>Resolution of Customer Blockers<\/b><\/p><ul><li><p>Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&amp;O and Supply Chain Management.<\/p><\/li><li><p>Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.<\/p><\/li><\/ul><p><\/p><p><b>Identify Growth Opportunities<\/b><\/p><ul><li><p>Leverage your knowledge of Microsoft Business Applications\u2014including F&amp;O, Supply Chain, and Power Platform\u2014to identify cross-sell and up-sell opportunities based on customer needs and industry trends.<\/p><\/li><\/ul><p><\/p><p><b>Technical Leadership<\/b><\/p><ul><li><p>Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft\u2019s strategic goals.<\/p><\/li><li><p>Engage in technical communities, contribute to IP development, and mentor peers and junior architects.<\/p><\/li><li><p>Act as a role model for technical readiness and cross-workload collaboration.<\/p><\/li><\/ul><p><\/p><p><b>Practice Development<\/b><\/p><ul><li><p>Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.<\/p><\/li><li><p>Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.<\/p><\/li><\/ul><p><\/p><p><b>Trusted Advisor<\/b><\/p><ul><li><p>Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Required \/ Minimum Qualifications<\/b><\/p><ul><li><p>Proven experience in Dynamics 365 Finance &amp; Operations and Supply Chain Management.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development\/support, or Microsoft Business Applications.<\/p><\/li><li><p>Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.<\/p><\/li><\/ul><p><\/p><p><b>Additional or Preferred Qualifications<\/b><\/p><ul><li><p>Functional or technical certification in one or more Dynamics 365 apps (F&amp;O, Supply Chain, Power Platform).<\/p><\/li><li><p>Experience with Success by Design methodology or business value consulting.<\/p><\/li><li><p>Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.<\/p><\/li><li><p>No relocation required.<\/p><\/li><\/ul><p><\/p><p><b>Technical Qualifications \/ Experience<\/b><\/p><ul><li><p>Deep technical expertise in Dynamics 365 Finance &amp; Operations and Supply Chain Management, including:<\/p><\/li><li><p>Architecture and deployment on Microsoft Azure<\/p><\/li><li><p>Integration patterns and anti-patterns<\/p><\/li><li><p>Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT<\/p><\/li><li><p>Performance tuning, debugging, and code reviews<\/p><\/li><li><p>Finance &amp; Operations Assessments and environment management<\/p><\/li><li><p>Inventory, warehouse, procurement, and transportation management modules<\/p><\/li><li><p>Demand forecasting, production planning, and supplier collaboration<\/p><\/li><li><p>Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)<\/p><\/li><\/ul><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1734799\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T06:05:19.591+08:00\",\"created_at\":\"2026-05-29T06:04:19.103+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734799\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"srujankumarrayanna.maddineni@concentrix.com\"},\"first_name\":\"Maddineni, Srujan Kumar Rayanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734799\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734799\/apply\",\"job_requisition_id\":\"R1734799\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1734799\",\"wid\":\"372d621cb7cd100c729bdedfc8140000\",\"descriptor\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"862\",\"campaign_id\":\"19538\",\"campaign_title\":\"Director, Sales R1728123\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Automotive Technology Solutions Sales\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p><b>Job Title: Director, Automotive Technology Solutions<\/b><\/p><p><b>Role Summary<\/b><\/p><p>The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of technology and digital services across the automotive portfolio.<\/p><p>This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings deep automotive and technology expertise to position TPS offerings as strategic business enablers.<\/p><p><b>Primary Objectives<\/b><\/p><ul><li>Accelerate adoption of TPS technology services across the automotive portfolio<\/li><li>Increase technology penetration and attach rate within existing customers<\/li><li>Serve as the automotive technology sales authority for internal teams and clients<\/li><\/ul><p><b>Key Responsibilities<\/b><\/p><p><u>Overlay Sales Leadership<\/u><\/p><ul><li>Act as the technology sales overlay across automotive customers<\/li><li>Identify and drive white-space opportunities for TPS services<\/li><li>Support expansion through executive engagement, workshops, and roadmap discussions<\/li><\/ul><p><u>Technology &amp; TPS Solution Selling<\/u><\/p><p>Lead client conversations aligned to TPS focus areas:<\/p><ul><li>Customer Experience (CX) transformation<\/li><li>Digital experience platforms and orchestration<\/li><li>Data, analytics, and personalization<\/li><li>Engineering services, including application modernization and digital product engineering<\/li><\/ul><p>Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes<\/p><p><u>Automotive Sector Expertise<\/u><\/p><p>Maintain strong understanding of automotive enterprise priorities across:<\/p><ul><li>Customer operations and experience transformation<\/li><li>Digital platforms and data ecosystems<\/li><li>Engineering and modernization initiatives<\/li><\/ul><p>Stay current on industry and technology trends and convert insights into scalable sales plays<\/p><p><u>Internal Collaboration &amp; Enablement<\/u><\/p><ul><li>Partner with solution architects, SMEs, delivery leaders, and partner teams<\/li><li>Contribute to sector GTM strategy, sales plays, and pursuit development<\/li><li>Enable account teams with technology insights and sales support<\/li><\/ul><p><b>Qualifications<\/b><\/p><p><u>Experience<\/u><\/p><ul><li>6\u20138&#43; years of experience in technology, digital, or services sales<\/li><li>Proven experience selling CX, digital experience, data &amp; analytics, or engineering services<\/li><li>Experience working with automotive enterprise clients<\/li><li>Demonstrated success influencing and closing complex, multi-stakeholder deals<\/li><\/ul><p><u>Skills &amp; Capabilities<\/u><\/p><ul><li>Executive presence with strong storytelling and advisory skills<\/li><li>Ability to operate in a matrixed environment across multiple pursuits<\/li><li>Strong strategic thinking, collaboration, and deal orchestration<\/li><li>Clear understanding of how technology drives business outcomes in automotive<\/li><\/ul><p><b>Success Measures<\/b><\/p><ul><li>Technology services pipeline generated and closed<\/li><li>TPS attach rate across automotive customers<\/li><li>Scale and strategic impact of deals supported<\/li><\/ul><p><\/p><p>The base salary range for this position is $140000- $175000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><ul><li>The deadline\u00a0to apply\u00a0for this position is May 22, 2026<i>.\u00a0<\/i>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0<\/li><\/ul><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683900048%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;R%2BKtikMZiQnhv0yoAACwKfnYZpLxthL5EGf4thmb5%2FE%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683958948%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;S%2FU%2FEvvOJQBliiWxq%2BT2RJ1ovJPbEPJEO6y50PwBTvY%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1728123\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"178000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-29T04:05:18.784+08:00\",\"created_at\":\"2026-05-29T04:04:13.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cheryl.norton@concentrix.com\"},\"first_name\":\"Norton, Cheryl\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101773280\",\"wid\":\"b3e8cc0e030001aed5a9a4f11f2f3005\",\"descriptor\":\"Cheryl Norton (101773280)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\/apply\",\"job_requisition_id\":\"R1728123\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rajani.shailender@concentrix.com\"},\"first_name\":\"Rajani Shailender (102201711)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1728123\",\"wid\":\"26aae737f173100c6db0bd9849e50000\",\"descriptor\":\"Director, Automotive Technology Solutions Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"863\",\"campaign_id\":\"19536\",\"campaign_title\":\"Specialist, Customer Acquisition R1732787\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1732787\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-29T04:05:11.832+08:00\",\"created_at\":\"2026-05-29T04:04:11.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTUzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732787\/apply\",\"head_count\":\"13\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374030\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732787\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732787\/apply\",\"job_requisition_id\":\"R1732787\"}],\"organizations\":[{\"wid\":\"bef8dd4a788210016d8728d9c8a10000\",\"descriptor\":\"W0ZXWW MICROSOFT P_VDS BOG PRD\",\"reference_id\":\"W0ZXWW\",\"custom_reference_id\":\"W0ZXWW\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.heredia@concentrix.com\"},\"first_name\":\"Sarah Heredia Jimenez (103119304)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732787\",\"wid\":\"e4b592040a19100c6a7dd9b22dee0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"166\",\"campaign_id\":\"787\",\"campaign_title\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada\",\"campaign_type\":\"job_application\",\"job_title\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Join our award-winning \u201cOne Concentrix\u201d team as a French Bilingual Automotive Customer Support Specialist! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote French Bilingual Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote French Bilingual Automotive Customer Support Specialist!, you&rsquo;ll join an organically diverse team from around the globe where all members contribute to and support each other&rsquo;s success and wellbeing, proudly united as &ldquo;game-changers.&rdquo; Together, we serve as the intelligent transformation partner for the world&rsquo;s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and ongoing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a French Bilingual Automotive Customer Support Specialist! working from home, you will:<\/p>\\n<ul>\\n<li>Utilize client systems to investigate customer part inquiries<\/li>\\n<li>Provides verification and\/or recommendation on correct auto parts requirements<\/li>\\n<li>French\/English bilingual<\/li>\\n<li>May require considerable adaptation in response to the particular customer in order to achieve success<\/li>\\n<li>Maintain database case notes on all situations<\/li>\\n<li>Reads and researches relevant materials and resources to stay current in programs<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our French Bilingual Automotive Customer Support Specialist! (Remote) role include:<\/p>\\n<ul>\\n<li>High school diploma or GED equivalent required<\/li>\\n<li>1-2 years of Automotive Parts Counter experience required<\/li>\\n<li>Required education\/licensing\/certifications.<\/li>\\n<li>Proficiency in fast-paced multitasking.<\/li>\\n<li>Additional automotive parts training or certification a plus<\/li>\\n<li>PC\/Keyboarding skills including Microsoft Word and Excel<\/li>\\n<li>French\/English Bilingual<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li><strong>(<\/strong><\/li>\\n<li>The base salary range for this position is $22.90\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/li>\\n<li>Paid training and lucrative employee referral program.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you.<\/li>\\n<li>Mentorship programs that support your rewarding career journey.&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies.<\/li>\\n<li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734683\",\"location\":\"CAN, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T19:59:08.230-04:00\",\"created_at\":\"2026-05-28T15:31:22.850-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODc?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374109\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/French-Automotive-Customer-Support-Specialist--WAH----Canada_R1734683\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/French-Automotive-Customer-Support-Specialist--WAH----Canada_R1734683\/apply\",\"job_requisition_id\":\"R1734683\"}],\"organizations\":[{\"wid\":\"df2f068c35b1019d55ef180d501051ee\",\"descriptor\":\"W0ZAAT MOPAR Specifying\",\"reference_id\":\"W0ZAAT\",\"custom_reference_id\":\"W0ZAAT\"},{\"wid\":\"f9af6d726098019feda04f214006cdfc\",\"descriptor\":\"WZAAT - Stellantis - 12778\",\"reference_id\":\"12778\",\"custom_reference_id\":\"12778\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5a55e341dd9c1002fc126fac745c0004\",\"address\":\"christina.tipton@concentrix.com\"},\"last_name\":\"Tipton\",\"first_name\":\"Christina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734683\",\"wid\":\"00a2cb07975d100c60a485d083690000\",\"descriptor\":\"R1734683 French Automotive Customer Support Specialist (WAH) - Canada (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"87b02d0ee496015de3a20ce70d1ae636\",\"address\":\"chariti.hoven@concentrix.com\"},\"last_name\":\"Hoven\",\"first_name\":\"Roo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1531\",\"campaign_id\":\"558\",\"campaign_title\":\"Advisor I, B2B Sales R1733333\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generator (Norwegian - speaking) Hybrid RH01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Lead Generator<\/b><b><b> <\/b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Lead Generator<\/b> on our team, you will:\u00a0\u00a0<\/p><div><p><span><span>- Update the existing customer\u2019s database (<\/span><span>identify<\/span><span><span>\u00a0<\/span>the right decision maker)<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Reach out to key contacts<\/span><\/span><span>\u00a0and <\/span><span><span>Qualify their interest for the two value propositions: business travel and meetings\/events<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Transfer the lead to our client internal sales teams (\u201cgroup desks\u201d) to set up qualified meetings<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Develop sales and profitability of the own customer portfolio according to the account plans, the portfolio &amp; marketing plans and country sales strategy.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Develop customer experience<span>\u00a0<\/span><\/span><span>by<\/span><span><span>\u00a0<\/span>proactive sales work.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Carry out management of client portfolio<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian and English<\/p><div><div><p><span><span>- Have experience in prospecting and B2B customer management<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are an expert in inside sales B2B activities<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><span><span>- Have knowledge and interest in the hotel industry desired but not mandatory<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have outstanding negotiation skills (i.e., reactivation of sleeping customers, prospect and lead qualification, scheduling meetings, meeting tracking,<span>\u00a0<\/span><\/span><span>product<\/span><span><span>\u00a0<\/span>and solutions presentation)<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are Self-<\/span><span>motivated<\/span><span><span>\u00a0<\/span>and have a proactive attitude to develop new<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>and closing deals.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Can understand client\u2019s needs<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have ability to learn quickly and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>comprehensive knowledge of<span>\u00a0<\/span><\/span><span>client\u2019s<\/span><span><span>\u00a0<\/span>products and services.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have knowledge and\/or interest in the hotel industry (desired)<\/span><\/span><\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full-time 39 hours\/week with a permanent contract Monday - Friday, from 09:00-18:00<br \/>- Salary 20.640 euros gross\/year &#43; up to 4.800 euros gross\/ in bonus, private medical insurance\u00a0<br \/>- Great office location in Malaga\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0 \u00a0<br \/>- Career development programs, specialized courses\u00a0 \u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><i>\u00a0R1733333<\/i><\/p><\/div><\/div>\",\"ats_external_id\":\"R1733333\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"1720\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:19.762+02:00\",\"created_at\":\"2026-05-28T14:05:08.354+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374658\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Lead-Generator--Norwegian---speaking--Hybrid-RH01_R1733333\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Lead-Generator--Norwegian---speaking--Hybrid-RH01_R1733333\/apply\",\"job_requisition_id\":\"R1733333\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc6d595ef11b00000\",\"descriptor\":\"20049 - Jinjiang Internationala - WHSBTSPAIN172\",\"reference_id\":\"WHSBTSPAIN172\",\"custom_reference_id\":\"WHSBTSPAIN172\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"c03d0478f7c3101fc8a5962489b70000\",\"descriptor\":\"W0ZQCN P_Sbt_Spain_Radisson\",\"reference_id\":\"W0ZQCN\",\"custom_reference_id\":\"W0ZQCN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"evgeniavaleryevna.polesnaya@concentrix.com\"},\"first_name\":\"Evgenia Polesnaya (102539213)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733333\",\"wid\":\"addc18325879100c52b6e1e04eef0000\",\"descriptor\":\"Lead Generator (Norwegian - speaking) Hybrid RH01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1532\",\"campaign_id\":\"556\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1627085\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Norwegian-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"Customer Service\",\"long_description\":\"<p>Hvis du liker \u00e5 jobbe med mennesker og f\u00e5r noe godt ut av \u00e5 yte god service leter vi etter akkurat deg!\u00a0<\/p><p><\/p><p>Som kunder\u00e5dgiver, vil du jobbe p\u00e5 Specsavers teamet med 100% fokus p\u00e5 Kundeservice. I rollen som kunder\u00e5dgiver vil du h\u00e5ndtere innkommende og utg\u00e5ende samtaler fra eksisterende kunder, i tillegg til chat-l\u00f8sning. Du vil hjelpe kundene med sp\u00f8rsm\u00e5l om ordre og produkter p\u00e5 en m\u00e5te som gj\u00f8r at vi n\u00e5r m\u00e5lene v\u00e5re.\u00a0<\/p><p><\/p><p>Du vil jobbe fra v\u00e5re nye og romslige lokaler i Benalm\u00e1dena-M\u00e1laga hvor du vil bli en del av Webhelpfamilien. Som v\u00e5r nye kollega vil du bli en del av et profesjonelt arbeidsmilj\u00f8 som fokuserer p\u00e5 samhold, utvikling og mangfold\u00a0<\/p><p><\/p><p><b>Arbeidsoppgaver:<\/b>\u00a0<\/p><p>- Besvare kundehenvendelser p\u00e5 inkommende telefonsamtaler.\u00a0<br \/>- Besvare kundehenvendelser ved hjelp av chat-l\u00f8sning.\u00a0<br \/>- Besvare sp\u00f8rsm\u00e5l og kundehenvendelser p\u00e5 SoMe-plattformer.\u00a0<br \/>- Kontinuerlig fokus p\u00e5 \u00e5 gi en fantastisk kundeserviceopplevelse til hver eneste\u00a0\u00a0 kunde \u2013 inkludert fokus p\u00e5 \u00e5 utvikle og forbedre kundeserviceopplevelsen.\u00a0<br \/>- F\u00f8lge prosesser og prosedyrer gjeldende for prosjektet.\u00a0<br \/>- Jobbe i et team for \u00e5 n\u00e5 de m\u00e5lene som er satt.\u00a0<\/p><p><\/p><p><b>Om deg:<\/b>\u00a0<\/p><p>- Du har Norsk som morsm\u00e5l, eller behersker spr\u00e5ket flytende.\u00a0<br \/>- Du er flytende i Engelsk.\u00a0<br \/>- Du kommuniserer godt, b\u00e5de muntlig og skriftlig.\u00a0<br \/>- Du er datakyndig.\u00a0<\/p><p><\/p><p><b>Vi tilbyr:<\/b>\u00a0<\/p><p>- Spansk arbeidskontrakt\u00a0<br \/>- Konkurransedyktig l\u00f8nn: Bruttogrunnl\u00f8nn p\u00e5 19 200 \u20ac, Bonus: 1 800 \u20ac brutto i \u00e5ret, avhengig av prestasjoner<br \/>- Relokasjonspakke dersom det er aktuelt\u00a0<br \/>- Betalt ferie fra det f\u00f8rste \u00e5ret du starter i jobben: 23 virkedager med betalt \u00e5rlig ferie (generert p\u00e5 grunnlag av kalender\u00e5ret og i forhold til arbeidet tid)*\u00a0<br \/>- Sosiale happenings\u00a0<br \/>- Arbeidstid innenfor tidsrommet 08:00-18:00 Mandag til Fredag\u00a0<br \/>- Moderne og romslige kontorfasiliteter\u00a0<\/p><p>Hvis du kjenner deg igjen i beskrivelsen, tenker at dette er jobben for deg og du vil bli en del av v\u00e5rt team, send inn din CV og s\u00f8knad i dag!\u00a0<\/p><p><b>START:<\/b> \u00a003\/08\/2026<br \/><b>LOCATION: <\/b>Malaga, Benalmadena\u00a0<br \/>EMPLOYMENT TYPE: Heltid\u00a0<\/p><p><\/p><p>*The period of holiday entitlement is fixed by mutual agreement between the company and the employee\u00a0<\/p><p><\/p><p><i>Concentrix\u00a0 is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p>R1627085<\/p>\",\"ats_external_id\":\"R1627085\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T01:59:09.145+02:00\",\"created_at\":\"2026-05-28T10:07:31.177+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374016\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Norwegian-speaking----On-Site-SP02_R1627085-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Norwegian-speaking----On-Site-SP02_R1627085-1\/apply\",\"job_requisition_id\":\"R1627085\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"natacha.munoz@concentrix.com\"},\"first_name\":\"Natacha Mu\u00f1oz Segura (102539921)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1627085\",\"wid\":\"19197bc5b71310093c957410a9bc0000\",\"descriptor\":\"Customer Representative (Norwegian-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"864\",\"campaign_id\":\"19456\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1734445\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a highly skilled and quality-driven professional to join our DevOps group and take ownership of codebase management and development workflows in a fast-paced onsite environment. This role is ideal for someone with strong <b>Java<\/b> expertise, hands-on <b>DevOps<\/b> experience, and a passion for building reliable CI\/CD pipelines, improving delivery quality, and supporting high-performing engineering teams. <b>C&#43;&#43;<\/b> experience is considered a strong priority and will be highly valued.<\/p><h2>Responsibilities<\/h2><ul><li>Manage and support the codebase and development workflows as part of the DevOps group.<\/li><li>Design, implement, and maintain CI\/CD pipelines supporting Java and JavaScript applications.<\/li><li>Build, enhance, and support backend services using<span>\u00a0<\/span><b>Java, Spring Boot, and REST APIs<\/b>.<\/li><li>Collaborate with engineering teams to streamline build, deployment, integration, and release processes.<\/li><li>Use tools such as<span>\u00a0<\/span><b>GitHub, GitHub Actions, Artifactory<\/b>, and other DevOps platforms to improve software delivery efficiency and reliability.<\/li><li>Participate in code reviews and help drive high-quality, maintainable, and secure deliverables.<\/li><li>Support integration and deployment activities across development environments.<\/li><li>Troubleshoot build, deployment, and runtime issues across Linux-based environments.<\/li><li>Contribute to a culture of first-time-right execution and zero-defect production delivery.<\/li><li>Work closely with cross-functional teams in an Agile development environment.<\/li><li>Apply strong analytical and problem-solving skills to address technical challenges and continuous improvement opportunities.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>Strong experience in<span>\u00a0<\/span><b>Java<\/b><span>\u00a0<\/span>with deep understanding of<span>\u00a0<\/span><b>Core Java \/ J2EE fundamentals<\/b>.<\/li><li>Hands-on experience with<span>\u00a0<\/span><b>Spring Boot<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>REST APIs<\/b>.<\/li><li><b>C&#43;&#43;<\/b><span>\u00a0<\/span>knowledge or experience strongly preferred and prioritized.<\/li><li>Strong understanding of<span>\u00a0<\/span><b>JVM<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Linux internals<\/b>.<\/li><li>Experience designing and maintaining<span>\u00a0<\/span><b>CI\/CD pipelines<\/b>.<\/li><li>Hands-on experience with DevOps tools such as<span>\u00a0<\/span><b>GitHub<\/b>,<span>\u00a0<\/span><b>GitHub Actions<\/b>, and<span>\u00a0<\/span><b>Artifactory<\/b>.<\/li><li>Strong scripting skills.<\/li><li>Experience working in<span>\u00a0<\/span><b>Linux<\/b><span>\u00a0<\/span>environments.<\/li><li>Ability to perform thorough code reviews and drive high-quality engineering standards.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Excellent verbal and written communication skills.<\/li><li>Experience with<span>\u00a0<\/span><b>integration testing<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Knowledge of<span>\u00a0<\/span><b>Oracle<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Experience with web services is a plus.<\/li><li>Familiarity with<span>\u00a0<\/span><b>Agile development methodology<\/b><span>\u00a0<\/span>is a plus.<\/li><li>Proven commitment to delivering high-quality solutions with minimal production defects.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92.250-$ 99.000 USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 6\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b> The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity <\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 <b>English<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/p><p>\u00b7 <b>Spanish<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p><b>Accommodation <\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p>\",\"ats_external_id\":\"R1734445\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-02T00:05:40.429+08:00\",\"created_at\":\"2026-05-28T08:10:23.010+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-Stack-Developer_R1734445\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374425\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-Stack-Developer_R1734445\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-Stack-Developer_R1734445\/apply\",\"job_requisition_id\":\"R1734445\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syamalaroopa.mukkavilli@concentrix.com\"},\"first_name\":\"Syamala Roopa Mukkavilli (102011090)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1734445\",\"wid\":\"ca66cc04cfcd100c2967ba0bf83e0000\",\"descriptor\":\"Java Full Stack Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"865\",\"campaign_id\":\"19454\",\"campaign_title\":\"GVP, Account Management R1731041\",\"campaign_type\":\"job_application\",\"job_title\":\"Healthcare Sector Lead\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Healthcare Sector Lead is responsible for strategic development of the Healthcare sector within the Go-to-Market organization. The primary focus of a Sector Lead is to build sector expertise, position Concentrix as a thought leader for the sector and to lead a team of talented sector-focused Portfolio* Leaders to grow the sector leveraging the Concentrix Product and Services portfolio.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates strong understanding and knowledge of BPO and Technical Services associated with the Healthcare vertical.<span>\u00a0 <\/span><br \/>- Develops and executes the Sector strategy across all levels of the organization.<br \/>- Leverages exceptional communication skills to speak at forums both internally and externally.<\/p><p><\/p><p>Account Management and Business Growth:<br \/>- Ensures the team builds and maintains strong, long-term relationships with assigned clients within the Sector. These key strategic relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Drives development of sustainable and profitable strategic account plans for clients within the Sector that address whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s). Determines new logo targets for the Sector.<br \/>- Ensures clients within the Sector fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0\u00a0\u00a0 <\/span><br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the Sector accounts.<br \/>- Helps strategize and close Tier 4 (Transformational) opportunities.<br \/>- Ensures proactive risk management is put in place for the Sector accounts: mitigating financial, competitive, and technological threats.<br \/>- Contributes to Executive Deal Reviews for key deals.<br \/>- Makes decisions on account classification.<span>\u00a0 <\/span><br \/>- Ensures Sector team achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Encourages close collaboration with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- If needed, acts as the point of escalation for clients, addressing inquiries, resolving issues, taking decisions on enabling recovery from issues and providing regular updates.<br \/>- Ensures clients within the Sector fully benefit from Concentrix Technology offer (internal technology and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Establishes the strategy for and the execution of strategic new client acquisition within the Sector.<\/p><p><\/p><p>Team management and Talent Development:<br \/>- Strategically selects and implements the optimal structure for the Sector team, ensuring talents are appropriately assigned. Oversees talent transitions to minimize any business disruptions.<br \/>- Provides strategic direction to the team of Portfolio* Leaders and Account Executives, ensuring alignment with company goals and culture.<br \/>- Mentors and coaches Portfolio Leaders, providing guidance on best practices, sales techniques, and professional development.<br \/>- Conducts regular performance evaluations, providing constructive feedback and recognizing high performance. Addresses performance issues promptly and effectively, developing improvement plans as needed.<br \/>- Acts as a role model within the Sector team and ensures Concentrix Culture is embedded.<\/p><p><\/p><p>Strategic Collaboration:<br \/>- Leads the [insert sector] Sector across the Americas geography [keep or discard as appropriate] and provides global leadership of the [insert sector] Sector across theatres<br \/>- Collaborates with Sector Leaders, Portfolio Leaders, and other internal teams to align account strategies with overall business objectives.<br \/>- Leads the global [insert sector] sector community across the company. Ensures that industry communities within the sector are established, effective and growing.<br \/>- Creates appropriate client forums for marketing and PR purposes to ensure Concentrix is the leading customer experience and technology provider in the sector<br \/>- Drives innovation and continuous improvement in account management practices.<br \/>- Provides strategy and requirements that interlock with the Concentrix Products and Service Lines of business.<\/p><p><\/p><p>Reporting and Analytics:<br \/>- Monitors and reports on Sector performance, providing insights and recommendations for improvement. Ensures team provides regular reporting on sales activities (Sales Force or any other internal systems).<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Uses data and analytics to make informed decisions and optimize account management strategies.<\/p><p><\/p><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Demonstrates leadership within the Sector, contributing to a positive and collaborative team environment.<\/p><p><\/p><p>Qualifications:<br \/>- Bachelor\u2019s degree in Business Administration or a related field; MBA preferred with 18&#43; years of experience (8&#43; years of management experience).<br \/>- A minimum of 10 years of experience in account management, sales, or business development roles within the BPO industry, with at least 8 years in a senior leadership position.<br \/>- Proven experience in managing large, multi-billion dollar accounts, preferably within industry-specific sectors.<br \/>- Strong leadership and people management abilities, with a demonstrated capacity to inspire and motivate teams.<br \/>- Proven ability to communicate effectively and influence at all levels of the organization, particularly at the C-suite level.<br \/>- Exceptional strategic thinking, communication, negotiation, and relationship management skills.<br \/>- Ability to analyze data and market trends to make informed strategic decisions.<br \/>- Experience working in a fast-paced, high-growth environment<br \/>- Significant industry-specific experience and understanding.<br \/>- Strong leadership and strategic planning capabilities.<br \/>- Demonstrated ability to execute initiatives and leverage technology for business solutions.<br \/>- Exceptional interpersonal skills and professional presence.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p><p><\/p><p><\/p><p><span>The base salary range for this position is $249,000- $295,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>The deadline to apply for this position is June 14, 2026.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1731041\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"265000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-30T04:04:00.678+08:00\",\"created_at\":\"2026-05-28T06:06:23.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"deanna.babcock@concentrix.com\"},\"first_name\":\"Babcock, DeAnna\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"300007495\",\"wid\":\"60219339f7a01064b808e6425c7f6fb0\",\"descriptor\":\"DeAnna Babcock (300007495)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1388\",\"descriptor\":\"GVP, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374240\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Healthcare-Sector-Lead_R1731041-1\/apply\",\"job_requisition_id\":\"R1731041\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"santosh.iyer@concentrix.com\"},\"first_name\":\"Santosh Iyer (102045869)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1731041\",\"wid\":\"ca66cc04cfcd100c2451a5d153780000\",\"descriptor\":\"Healthcare Sector Lead\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_2A\",\"wid\":\"0227dc387a09015080a24a0ee0654a2c\",\"descriptor\":\"Grade 2A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites: \u00b7 English \u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"866\",\"campaign_id\":\"19453\",\"campaign_title\":\"Sr. Representative, Labor &amp; Employee Relations R1733727\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante Senior, Relaciones Laborales y Ocupacion\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Sr. Representative, Labor & Employee Relations will support the execution of labor relations strategies, ensuring compliance with local labor laws and internal policies. This role requires a legal background, ideally as a qualified lawyer or a law student in the final stages of their degree, with availability to work a full-time schedule aligned with business needs.\\nThe position demands solid knowledge of labor law and hands-on experience or exposure to key processes such as disciplinary actions, participation in conciliation hearings, drafting employment agreements and amendments, and managing termination processes.\\nThe ideal candidate is a collaborative team player who can handle confidential information with integrity, demonstrate sound judgment, and operate with a high level of ownership. This role requires a proactive mindset, strong attention to detail, and the ability to prioritize and manage multiple matters simultaneously while remaining responsive to evolving business demands.\\nSuccess in this position will require adaptability, flexibility, and a willingness to continuously learn, as well as the ability to perform effectively in dynamic and fast-paced environments while maintaining a solution-oriented approach.\",\"long_description\":\"<div><p>El<b> Representante Senior, Relaciones Laborales y Ocupacion\u200b<\/b> apoyar\u00e1 la ejecuci\u00f3n de estrategias de relaciones laborales, asegurando el cumplimiento de las leyes laborales locales y las pol\u00edticas internas. Este puesto requiere formaci\u00f3n legal, idealmente como abogado titulado o estudiante de derecho en la etapa final de su carrera, con disponibilidad para trabajar en un horario de tiempo completo acorde a las necesidades del negocio. La posici\u00f3n exige un s\u00f3lido conocimiento de la legislaci\u00f3n laboral y experiencia pr\u00e1ctica o exposici\u00f3n a procesos clave como acciones disciplinarias, participaci\u00f3n en audiencias de conciliaci\u00f3n, elaboraci\u00f3n de contratos laborales y sus modificaciones, as\u00ed como la gesti\u00f3n de procesos de terminaci\u00f3n laboral. El candidato ideal es un colaborador orientado al trabajo en equipo, capaz de manejar informaci\u00f3n confidencial con integridad, demostrar buen juicio y operar con un alto sentido de responsabilidad. Este rol requiere una mentalidad proactiva, gran atenci\u00f3n al detalle y la capacidad de priorizar y gestionar m\u00faltiples asuntos simult\u00e1neamente, manteni\u00e9ndose receptivo a las demandas cambiantes del negocio. El \u00e9xito en esta posici\u00f3n requerir\u00e1 adaptabilidad, flexibilidad y disposici\u00f3n para el aprendizaje continuo, adem\u00e1s de la capacidad de desempe\u00f1arse eficazmente en entornos din\u00e1micos y de ritmo acelerado, manteniendo siempre un enfoque orientado a soluciones.<\/p><p><\/p><div><h3>Responsabilidades<\/h3><ul><li>Apoyar en la implementaci\u00f3n de estrategias de relaciones laborales.<\/li><li>Asegurar el cumplimiento de la legislaci\u00f3n laboral local y pol\u00edticas internas.<\/li><li>Gestionar procesos disciplinarios.<\/li><li>Participar en audiencias de conciliaci\u00f3n.<\/li><li>Elaborar contratos laborales y sus modificaciones.<\/li><li>Coordinar procesos de terminaci\u00f3n laboral.<\/li><li>Manejar informaci\u00f3n confidencial con altos est\u00e1ndares de \u00e9tica e integridad.<\/li><li>Atender m\u00faltiples casos y prioridades de forma simult\u00e1nea.<\/li><\/ul><div><h3><\/h3><h3>Requisitos<\/h3><ul><li>Licenciatura en Derecho (titulado o estudiante en \u00faltimos semestres).<\/li><li>Experiencia o conocimiento pr\u00e1ctico en:<\/li><li>Derecho laboral<\/li><li>Relaciones laborales<\/li><li>Procesos disciplinarios<\/li><li>Disponibilidad de tiempo completo.<\/li><li>Deseable experiencia en <b>call center o ambientes de alto volumen<\/b>.<\/li><\/ul><div><h3><\/h3><h3>Competencias clave<\/h3><ul><li>Proactividad y sentido de urgencia<\/li><li>Excelente atenci\u00f3n al detalle<\/li><li>Capacidad de an\u00e1lisis y toma de decisiones<\/li><li>Manejo de informaci\u00f3n confidencial<\/li><li>Trabajo en equipo y colaboraci\u00f3n<\/li><li>Adaptabilidad y flexibilidad<\/li><li>Enfoque en soluciones<\/li><\/ul><\/div><div><h3>Ofrecemos<\/h3><ul><li>Sueldo competitivo<\/li><li>Prestaciones de ley<\/li><li>Desarrollo profesional<\/li><li>Entorno din\u00e1mico y de aprendizaje continuo<\/li><\/ul><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1733727\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-02T04:07:23.325+08:00\",\"created_at\":\"2026-05-28T06:06:22.788+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Senior--Relaciones-Laborales-y-Ocupacion_R1733727\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Labor_Employee Relations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"ginalizeth.cruz@concentrix.com\"},\"first_name\":\"Cruz Mantilla, Gina Lizeth\"},\"categories\":[{\"descriptor\":\"CF Labor_Employee Relations\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"},{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3187\",\"descriptor\":\"Sr. Representative, Labor & Employee Relations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374451\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Senior--Relaciones-Laborales-y-Ocupacion_R1733727\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Senior--Relaciones-Laborales-y-Ocupacion_R1733727\/apply\",\"job_requisition_id\":\"R1733727\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"1f8995804d0610165c73ce15b6390000\",\"descriptor\":\"(SITE) HR GEN- EMPLOYEE RELATIONS\",\"reference_id\":\"SITHRGENEMPLOYE\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"darlin.santamaria@concentrix.com\"},\"first_name\":\"Darlin Santamaria Avellaneda (102600061)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1733727\",\"wid\":\"23faf9059bcd100c25241c351ea30000\",\"descriptor\":\"Representante Senior, Relaciones Laborales y Ocupacion\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"867\",\"campaign_id\":\"19448\",\"campaign_title\":\"Specialist, Sales Trainer R1733466\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer - Quality and Training - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Quality Analyst is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards for our line. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Monitor and evaluate sales agents\u2019 customer interactions (calls\/meetings, emails) based on quality metrics, ensuring compliance with company standards.<\/li><li>Provide detailed feedback and coaching to agents on improving sales skills, conversion rates, and communication efficiency.<\/li><li>Coordinate with sales and operations management to evaluate the effectiveness of coaching and mentoring measurements and ensure streamlined step goals are achieved.<\/li><li>Continuously maintain knowledge of changes to client products, services, policies, and procedures and recommend modifications or enhancements to quality management.<\/li><li>Collaborate with sales and operations management to assess and improve coaching strategies and track agent performance.<\/li><li>Participates in calibration meetings\/listening sessions with team management, operational management, program management and clients to ensure consistency of results and implementation of best practices.<\/li><li>Conduct regular quality audits and participate in process improvement initiatives.<\/li><li>Ensure adherence to both internal and client-specific quality standards.<\/li><li>Prepare and present regular quality reports and analyses to internal and external stakeholders focusing on sales performance.<\/li><li>Analyze QA performance data to identify trends, propose enhancements, and take corrective action where necessary.<\/li><li>Serve as a point of contact for quality-related concerns and recommend improvements to internal procedures.<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>1-2 years of experience in a quality assurance role within a sales\/marketing environment.<\/li><li>A record of successful coaching, mentoring and support for improving sales performance.<\/li><li>Proficiency in MS Office and CRM tools (Salesforce preferred).<\/li><li>Fluent in Spanish and English (B2&#43; level), additional languages is a plus.<\/li><li>Excellent presentation and communication skills.<\/li><li>Accuracy and attention to detail.<\/li><li>Flexibility in managing heavy and variable workloads.<\/li><li>Excellent planning skills and ability to multitask.<\/li><li>Strong commitment to customer needs.<\/li><li>Ability to work without the need for constant supervision and with a proactive approach, independence in decision-making.<\/li><li>Ability to work as part of a team.<\/li><li>Ability to work effectively under pressure, in a routine work environment, and with a high level of independence.<\/li><li>Excellent organizational and analytical skills and problem-solving ability.<\/li><\/ul>\",\"ats_external_id\":\"R1733466\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"1010000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-28T08:10:22.441+08:00\",\"created_at\":\"2026-05-28T02:10:34.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Trainer---Quality-and-Training---Bilingual_R1733466\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373994\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Trainer---Quality-and-Training---Bilingual_R1733466\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Trainer---Quality-and-Training---Bilingual_R1733466\/apply\",\"job_requisition_id\":\"R1733466\"}],\"organizations\":[{\"wid\":\"78893d07c56a10057f2db09b18390000\",\"descriptor\":\"W0ZJ1O Microsoft Smb Digital First Na\",\"reference_id\":\"W0ZJ1O\",\"custom_reference_id\":\"W0ZJ1O\",\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057a0acd5b5b830000\",\"descriptor\":\"9835 - Microsoft - S00013947\",\"reference_id\":\"S00013947\",\"custom_reference_id\":\"S00013947\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733466\",\"wid\":\"addc18325879100c1a3a85dcebe60000\",\"descriptor\":\"Specialist, Sales Trainer - Quality and Training - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"868\",\"campaign_id\":\"19436\",\"campaign_title\":\"Analyst, Global Analytic Insights (TCF) R1731456\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, Global Analytic Insights (TCF)\",\"street\":\"IND Gurugram - 4th Floor, Part-1, Plot No. 20, One Qube\",\"address\":\"IND Gurugram - 4th Floor, Part-1, Plot No. 20, One Qube\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li><div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p>We are looking for a highly analytical and detail-oriented workforce cost analyst to join our organization. The cost analyst will play a pivotal role in monitoring and analyzing workforce related expenses, providing insights, and supporting informed decision-making regarding the vendor PO&#39;s<\/p><p><\/p><p><b>Responsibilities \u2013<\/b><\/p><ul><li><p>Cost Analysis \u2013 Collect, compile, and analyze data related to workforce costs, including vendor PO&#39;s and other process related expenses. Ability to perform cost variance analysis to identify trends and anomalies in data.<\/p><\/li><li><p>Reporting \u2013 Prepare regular reports and update dashboards using client&#39;s internal tech stack &amp; excel and communicate information to stakeholders within the organization. Provide cost-related data for management reporting and decision support.<\/p><\/li><li><p>PO Closure &amp; reconciliation \u2013 Raise &amp; amend POs related to vendor payments and track the E2E closure with proper documentation. Highlight anomalies and issue resolution by collaborating with the vendor teams and stakeholders. Review each PO and update OPEX.<\/p><\/li><li><p>Adhoc analysis \u2013 Conduct adhoc analysis as requested by management to address specific process related questions or challenges.<\/p><\/li><\/ul><p><\/p><p><b>Technology Stack Experience \u2013<\/b><\/p><ul><li><p>Advanced Excel and Google Sheets Power User<\/p><\/li><li><p>Experience with any data pulling tool like SQL will be an added advantage [desired not mandatory]<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><li><div>Additional Job Description<div>Additional Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Role experience \u2013<\/b><\/p><ul><li><p>Proven experience of 3&#43; years in accounting in financial reporting.<\/p><\/li><li><p>Financial modeling, data analysis and reporting tools (e.g. excel, any data visualization tools) is an added advantage.<\/p><\/li><li><p>Strong analytical and problem-solving skills with an eye for detail.<\/p><\/li><li><p>Ability to work collaboratively in a team and independently to meet stringent deadlines.<\/p><\/li><li><p>Strong organizational and time management skills<\/p><\/li><\/ul><p><\/p><p><b>Qualification:<\/b><\/p><ul><li><p>Bachelor&#39;s degree in finance, accounting, business, or a related field. A master\u2019s degree or relevant certification [CMA, CPA] is a plus.<\/p><\/li><li><p>Excellent problem solving and communication skills, ability to work independently or as a team player.<\/p><\/li><li><p>Excellent presentation skills with the ability to convey complex data to non-technical audience<\/p><\/li><li><p>Understanding of cost components &amp; knowledge of payroll systems and processes [desired not mandatory]<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><\/ul>\",\"ats_external_id\":\"R1731456\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-01T18:10:29.626+08:00\",\"created_at\":\"2026-05-27T20:05:58.734+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---4th-Floor-Part-1-Plot-No-20-One-Qube\/Analyst--Global-Analytic-Insights--TCF-_R1731456\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d10633161010b5237809b\",\"descriptor\":\"Convergys India Services Private Limited\",\"reference_id\":\"YIN01\",\"organization_reference_id\":\"YIN01\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-ONEQU-04\",\"wid\":\"95843945b83f1017bc14977f925a0000\",\"descriptor\":\"IND Gurugram - 4th Floor, Part-1, Plot No. 20, One Qube\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sahana.das@concentrix.com\"},\"first_name\":\"Das, Sahana\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"103284330\",\"wid\":\"d414332454df10085e3b0506e15f0000\",\"descriptor\":\"Sahana Das (103284330)\"},{\"id\":\"103135648\",\"wid\":\"4db98405203a1013ae92a3c38ac40000\",\"descriptor\":\"Haripriya Palanisamy (103135648)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0039\",\"descriptor\":\"Analyst, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374384\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---4th-Floor-Part-1-Plot-No-20-One-Qube\/Analyst--Global-Analytic-Insights--TCF-_R1731456\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---4th-Floor-Part-1-Plot-No-20-One-Qube\/Analyst--Global-Analytic-Insights--TCF-_R1731456\/apply\",\"job_requisition_id\":\"R1731456\"}],\"organizations\":[{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10633161010b5237809b\",\"descriptor\":\"Convergys India Services Private Limited\",\"reference_id\":\"YIN01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIN01\"},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - Google - PUSA3226\",\"reference_id\":\"PUSA3226\",\"custom_reference_id\":\"PUSA3226\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"cb61ac473842011148880e6595320000\",\"descriptor\":\"W0ZH2F Google Non-Billable\",\"reference_id\":\"W0ZH2F\",\"custom_reference_id\":\"W0ZH2F\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"harish.singh2@concentrix.com\"},\"first_name\":\"Harish Singh Dogra (103369558)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1731456\",\"wid\":\"23faf9059bcd100c021a1ee78d540000\",\"descriptor\":\"Analyst, Global Analytic Insights (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"869\",\"campaign_id\":\"19430\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1730507\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant, Global Analytics\",\"street\":\"IND Bangalore - Manyata Blk D4, 2nd Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 2nd Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>ABOUT THE ROLE<\/b><\/p><p>Telecommunication giant is looking for someone who sits at the intersection of operations, process design, and AI to help deploy Agentic AI capabilities across CX, contact center, and internal operations teams.<\/p><p><\/p><p>An implementation and automation role - ideal for someone who has a strong grip on how businesses run, how data flows, and how to build and deploy AI agents that eliminate manual effort through smart tooling.<\/p><p><b>ROLES AND RESPONSIBILITIES<\/b><\/p><ul><li><b>Workflow Mapping: <\/b>Map existing internal workflows across CX, support, and operations teams to identify automation candidates using AI Agents.<\/li><li><b>Agent Building &amp; Deployment: <\/b>Design, configure, and deploy AI agents using Agent Builder - defining triggers, actions, and decision logic to automate tasks like ticket resolution, onboarding, and knowledge retrieval.<\/li><li><b>Tool Integration: <\/b>Connect Agentic AI to client&#39;s existing tools like Deal Desk and ensure data flows correctly across the platform.<\/li><li><b>Performance Monitoring: <\/b>Track adoption and ROI metrics - time saved, tickets deflected, search-to-answer rates - and present findings to stakeholders.<\/li><li><b>Cross-Functional Collaboration: <\/b>Partner with IT, CX, and operations teams to gather requirements, manage rollout, and drive adoption across the organisation.<\/li><li><b>Knowledge Management: <\/b>Identify and document gaps in knowledge bases; work with teams to improve content quality so Glean&#39;s AI returns better answers.<\/li><\/ul><p><\/p><p><b>WHO YOU ARE<\/b><\/p><ul><li>You have 5&#43; years in operations, program management, or business process improvement - ideally in a CX or tech-enabled environment.<\/li><li>Experience with AI tools, automation platforms (Zapier, Make, Glean or similar), or no-code agent builders with working knowledge of prompt engineering and token utilization<\/li><li>You&#39;ve worked in or around contact centres, customer experience, or service delivery operations.<\/li><li>You understand how enterprise SaaS tools connect (APIs, CRMs, ticketing systems) even if you haven&#39;t personally built integrations.<\/li><li>You&#39;re confident presenting findings to leadership and translating operational data into business language.<\/li><li>You can map a business problem to an agent workflow \u2014 defining what the agent needs to know, when it acts, and when it hands off to a human.<\/li><li>You&#39;ve built or improved workflows using data - SQL, Excel, Python, or BI tools - and you&#39;re comfortable reading dashboards and drawing insights<\/li><\/ul>\",\"ats_external_id\":\"R1730507\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-04T16:04:33.019+08:00\",\"created_at\":\"2026-05-27T18:04:26.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-2nd-Flr\/Consultant--Global-Analytics_R1730507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-03\",\"wid\":\"740544c0a47f01cb4a7993901f117368\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nehal.athani@concentrix.com\"},\"first_name\":\"Athani, Nehal\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103499394\",\"wid\":\"d5fc1c9fee34100ed08c59df0f910000\",\"descriptor\":\"Nehal Athani (103499394)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-2nd-Flr\/Consultant--Global-Analytics_R1730507\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-2nd-Flr\/Consultant--Global-Analytics_R1730507\/apply\",\"job_requisition_id\":\"R1730507\"}],\"organizations\":[{\"wid\":\"72951907cc14101d0700306a70bd0000\",\"descriptor\":\"24275 - VONAGE - 980006207\",\"reference_id\":\"980006207\",\"custom_reference_id\":\"980006207\",\"company_reference_id\":null},{\"wid\":\"f9e11e4579ba1023e7f6de53428b0000\",\"descriptor\":\"W0ZX62 Vonage Staff Augmentation W@R\",\"reference_id\":\"W0ZX62\",\"custom_reference_id\":\"W0ZX62\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarabpreet.kaur2@concentrix.com\"},\"first_name\":\"Sarabpreet Kaur (100423383)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1730507\",\"wid\":\"5690fd0c7e68100bfdb9e72055500000\",\"descriptor\":\"Consultant, Global Analytics\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"870\",\"campaign_id\":\"19423\",\"campaign_title\":\"Sr. Specialist, Solution Architecture (TCF) R1730311\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Solution Architecture (TCF)\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"Are you ready to shape the future of technology and client partnerships? As a Solutions Architect at Concentrix, you\u2019ll be at the forefront of innovation\u2014advising global clients, designing transformative solutions, and driving business success. You\u2019ll analyze business strategies, deliver impactful recommendations, and create partnership proposals that showcase real value. Collaborate with world-class teams, present your insights to executive stakeholders, and play a key role in winning new business and expanding existing relationships.\",\"long_description\":\"<p><span>As a Senior Specialist of Solution Architecture, you will work as an advisor and subject matter expert to aid in the acquisition of new clients and expand relationships with existing clients in order to ensure the client partnerships are successful. Analyzes prospect and existing client businesses, provides benchmarks and best practices, delivers concrete recommendations on ways to optimize the business, and provides partnership proposals supported by business cases showing the cost benefit and value to clients and prospects. Responsible for all external-facing deliverables during the sales cycle.<\/span><\/p>\",\"ats_external_id\":\"R1730311\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"2300\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-03T06:04:46.479+08:00\",\"created_at\":\"2026-05-27T16:04:40.391+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Specialist--Solution-Architecture--TCF-_R1730311\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sofia.araya@concentrix.com\"},\"first_name\":\"Araya Montenegro, Sof\u00eda\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1154\",\"descriptor\":\"Sr. Specialist, Solution Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374664\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Specialist--Solution-Architecture--TCF-_R1730311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Specialist--Solution-Architecture--TCF-_R1730311\/apply\",\"job_requisition_id\":\"R1730311\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lia.gomez@concentrix.com\"},\"first_name\":\"Lia Gomez (102131926)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730311\",\"wid\":\"ca66cc04cfcd100bf9aad100eda10000\",\"descriptor\":\"Sr. Specialist, Solution Architecture (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Responsibilities <\/b><\/p><ul><li><span>Gathers and analyzes qualitative and quantitative data on an existing client or prospect\u2019s company strategy<\/span><\/li><li><span>Conduct interviews with various stakeholders inside prospects and clients,<\/span><\/li><li><span>Conduct quantitative analyses on historical performance and opportunity data<\/span><\/li><li><span>Develop a presentation and\/or report to effectively convey the findings<\/span><\/li><li><span>Present and defend the findings and recommendations to client and prospect stakeholders, again spanning multiple levels within the organization<\/span><\/li><li><span>Develops the internal solution, the pricing model, and a solid business case for the existing client or prospect that conveys the benefits of partnership with the client or prospect.<\/span><\/li><li><span>Contributes to sales meetings as a subject matter expert<\/span><\/li><li><span>Works cross-functionally with internal stakeholders to ensure new engagements are set up for success in the sales cycle.<\/span><\/li><li><span>Responsible for continuous internal process improvement:<\/span><\/li><li><span>Provides feedback to internal teams as critical input in product roadmap<\/span><\/li><li><span>Continuously improve tools and deliverables used in solution consulting<\/span><\/li><li><span>Maintain cross functional communication and relationships to ensure more successful client experience<\/span><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><span>Strong presentation skills with a strong executive presence<\/span><\/li><li><span>Experience working on operational issues with great attention to detail and enthusiasm<\/span><\/li><li><span>Experience and\u00a0 knowledge of sales motions and processes at scale<\/span><\/li><li><span>Proficient at building business cases and financial models<\/span><\/li><li><span>Proficient communication and teamwork skills; ability to inspire trust and confidence in others<\/span><\/li><li><span>Experience analyzing business issues in a consulting, sales or industry environment required<\/span><\/li><li><span>Experience and deep understanding of the Profit and Loss model<\/span><\/li><li><span>Experience working on or with a sales team<\/span><\/li><li><span>Bachelor\u2019s Degree\/Diploma, or the equivalent<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1533\",\"campaign_id\":\"554\",\"campaign_title\":\"Advisor II, B2B Sales R1734345\",\"campaign_type\":\"job_application\",\"job_title\":\"Renewal Specialist (Norwegian- Speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\" Renewal Specialist in Malaga \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<br \/>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<br \/>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<br \/>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<br \/>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>-Are native or proficient in Norwegian with advanced English\u00a0 \u00a0<br \/>-Have 2&#43; years sales experience with a proven track record of success \u00a0<br \/>-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<br \/>-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<br \/>-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<br \/>-Have an achievement and success-driven personality \u00a0<br \/>-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p>- Experience working within a technical sales or presales environment preferred<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering \u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p>-Full-time (39h\/week) permanent contract: Monday to Thursday 09:00 - 17:30, Friday 9:00 \u2013 16:30 \u00a0<br \/>-Base Salary of 25,000\u20ac gross\/year &#43; a bonus up to 4,800\u20ac gross\/ year &#43; including private medical insurance<br \/>-Great office location in Benalm\u00e1dena<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1734345<\/span><\/p>\",\"ats_external_id\":\"R1734345\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T14:05:20.619+02:00\",\"created_at\":\"2026-05-27T16:04:39.521+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374100\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Renewal-Specialist--Norwegian--Speaking----Hybrid---Cloud-Solutions-MV02_R1734345\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Renewal-Specialist--Norwegian--Speaking----Hybrid---Cloud-Solutions-MV02_R1734345\/apply\",\"job_requisition_id\":\"R1734345\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"doloreza.arapi@concentrix.com\"},\"first_name\":\"Doloreza Arapi (102540662)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734345\",\"wid\":\"23faf9059bcd100c0c7b7d9674af0000\",\"descriptor\":\"Renewal Specialist (Norwegian- Speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1534\",\"campaign_id\":\"553\",\"campaign_title\":\"Advisor II, B2B Sales R1734338\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Norwegian\/Finnish\/Portuguese - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Norwegian or Finnish or Portuguese and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p><\/p><p><b>It will be a plus if you:\u00a0<\/b><\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday from 09:00\u00a0\u00a0to 17:30, Friday from 09:00 - 16:30<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Base salary \u00a038,000 euros gross\/year &#43; up to 4,800 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area, with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>\u00a0R1734338<\/p>\",\"ats_external_id\":\"R1734338\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"3166.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T14:05:20.572+02:00\",\"created_at\":\"2026-05-27T16:04:39.098+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Portuguese\",\"English\",\"Norwegian\",\"Finnish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374048\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Norwegian-Finnish-Portuguese---speaking----Hybrid---Cloud-Solutions-MV02_R1734338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Norwegian-Finnish-Portuguese---speaking----Hybrid---Cloud-Solutions-MV02_R1734338\/apply\",\"job_requisition_id\":\"R1734338\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berk.korkmaz1@concentrix.com\"},\"first_name\":\"Berk Korkmaz (102539770)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734338\",\"wid\":\"23faf9059bcd100c0c0fd0b0b7180000\",\"descriptor\":\"Solution Specialist (Norwegian\/Finnish\/Portuguese - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"871\",\"campaign_id\":\"19421\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1734204\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud and AI Architect with German(M\/F\/D)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40219\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a Cloud Solution Architect (CSA) with deep expertise across Azure workloads, including AI, Infrastructure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you\u2019ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You\u2019ll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud.<\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.<\/p><\/li><li><p>Identify the business priorities of customer decision-makers to ensure that your activities and recommendations are relevant to their needs.<\/p><\/li><li><p>Actively promote strategic initiatives that support the success of the customer project while consistently engaging in risk mitigation efforts.<\/p><\/li><li><p>Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft\u2019s best practices and frameworks like CAF and WAF.<\/p><\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><p><\/p><ul><li><p>Microsoft Foundry Azure OpenAI Service for deploying GPT models, embeddings, and prompt engineering.<\/p><\/li><li><p>Azure AI Services for integrating vision, speech, and language capabilities.<\/p><\/li><li><p>AI Search Azure Machine Learning for model lifecycle management, including: Training, deployment, and monitoring.<\/p><\/li><li><p>GenAI Ops and its components DevOps DevSecOps MLOps for CI\/CD pipelines and automated retraining.<\/p><\/li><li><p>LLMOps Evaluations Red Teaming *Plus to have Experience in Agent Framework or similar LangChain, LangGraph, Semanic Kernel, AutoGen, LamaIndex<\/p><\/li><li><p>Knowledge of specific platforms for GenAIOps implementation: AzureDevOps, Github or similar Data Platforms: Azure Cosmos DB and Azure SQL for AI-driven applications.<\/p><\/li><li><p>Experience in AI\/ML engineering and end-to-end lifecycle managemen<\/p><\/li><li><p>Experience with Azure AI Services \/ Azure OpenAI<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1734204\",\"location\":\"D\u00fcsseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T02:03:56.866+08:00\",\"created_at\":\"2026-05-27T14:08:21.032+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-and-AI-Architect-with-German-M-F-D-_R1734204-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"40219\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373931\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-and-AI-Architect-with-German-M-F-D-_R1734204-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-and-AI-Architect-with-German-M-F-D-_R1734204-1\/apply\",\"job_requisition_id\":\"R1734204\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734204\",\"wid\":\"26aae737f173100bf29b4aad784d0000\",\"descriptor\":\"Cloud and AI Architect with German(M\/F\/D)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1535\",\"campaign_id\":\"552\",\"campaign_title\":\"Advisor II, Technical Support R1733933\",\"campaign_type\":\"job_application\",\"job_title\":\"Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Support the end customers (3D service bureaus & enterprise customers), channel partners and HP Service workforce on the resolution of 3D Printers technical issues and accelerate the adoption of HP JetFusion products by building a competitive advantage through a lean support experience in the 3D printing market.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Remote Support Engineer<\/strong>&nbsp;<strong>in Barcelona (Hybrid)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>As a&nbsp;<strong>Remote Support Engineer&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Provide expert support on industrial 3D printers<\/p>\\n<p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers&nbsp;<br \/>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely&nbsp;<br \/>- Keep customers informed of the status of their case&nbsp;<br \/>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting&nbsp;<br \/>- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization&nbsp;<br \/>- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement&nbsp;<br \/>- Assist Field Service Engineers during onsite troubleshooting in case of need&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp; is a great match if you:&nbsp;<\/strong><\/p>\\n<p>- A native or proficient level of German and advance level of English<br \/>- Strong technical background with bachelor&rsquo;s degree in Science\/Engineering &ndash; preferably Mechanical, Industrial or Electrical Engineering &ndash; or equivalent&nbsp;<br \/>- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment&nbsp;<br \/>- Excellent organizational skills; able to prioritize work in accordance&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:&nbsp;<\/strong><\/p>\\n<p>- Experience in a customer facing role (onsite support, remote support or similar)&nbsp;<br \/>- Experience in Graphics Arts products and related technologies&nbsp;<br \/>- Ability to follow and read electrical \/ electronic diagrams&nbsp;<br \/>- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialise) and NetFabb (Autodesk) and\/or 3D printing workflows&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full time 39 hours\/week permanent contract<\/p>\\n<p>- Shift schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary package: base salary of 20,000 euros gross\/year + up to 2,400 euros gross\/year in bonus, private medical insurance, restaurant card<br \/>- Great office location in Barcelona, with hybrid work model<br \/>- Full paid training on the company and the project you'll be working on<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1733933<\/p>\",\"ats_external_id\":\"R1733933\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T11:25:42.868+02:00\",\"created_at\":\"2026-05-27T14:06:02.813+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer--German--speaking----Hybrid---High-Tech-Industry-HD01_R1733933\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Remote-Support-Engineer--German--speaking----Hybrid---High-Tech-Industry-HD01_R1733933\/apply\",\"job_requisition_id\":\"R1733933\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"7e2140314d3b101ee7978986630b0000\",\"descriptor\":\"20124 - Hpinc - WHSBTSPAIN24\",\"reference_id\":\"WHSBTSPAIN24\",\"custom_reference_id\":\"WHSBTSPAIN24\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef569e68923d40000\",\"descriptor\":\"W0ZQQ9 P_Sbt_Spain_Hpi 3ww\",\"reference_id\":\"W0ZQQ9\",\"custom_reference_id\":\"W0ZQQ9\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"luis.gil@concentrix.com\"},\"first_name\":\"Luis Alejandro Gil Noriega (102540849)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733933\",\"wid\":\"00a2cb07975d100c026af46dc54d0000\",\"descriptor\":\"Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"167\",\"campaign_id\":\"781\",\"campaign_title\":\"R1734364 Cape - Banking Customer Service Rep\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Banking (On-Site)\",\"street\":\"CAN Glace Bay\",\"address\":\"CAN Glace Bay\",\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2><strong>Title: Customer Service Rep - Banking (On-Site<\/strong>)<\/h2>\\n<p><strong>Location:<\/strong> <strong>Glace Bay, NS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION <\/strong><\/p>\\n<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>18 years of age with a High School diploma\/GED&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>1 year of customer service experience required and experience in contact center is a plus.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Able to speak, write and understand English which will be confirmed by an assessment<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Personal qualities\/skills important to the role (tech, service, etc)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<br \/>&nbsp;One of our&nbsp;company&rsquo;s&nbsp;Culture&nbsp;Beliefs&nbsp;says, &ldquo;We&nbsp;champion our people.&rdquo;&nbsp;That&rsquo;s why we&nbsp;significantly&nbsp;invest in our&nbsp;game-changers, our&nbsp;infrastructure, and&nbsp;our capabilities&nbsp;to ensure long-term success for&nbsp;both&nbsp;our&nbsp;teams and our customers. And we&rsquo;ll invest in&nbsp;YOU&nbsp;to aid&nbsp;in your career&nbsp;path&nbsp;and&nbsp;in&nbsp;your&nbsp;personal&nbsp;development. In this role, you&rsquo;ll also&nbsp;be provided with:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>The base salary range for this position is $16.75\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p>\\n<\/li>\\n<li>\\n<p>4 weeks of paid training<\/p>\\n<\/li>\\n<li>\\n<p>Canada benefits &ndash; Full medical, dental, life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1734364\",\"location\":\"Glace Bay, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T19:59:08.183-04:00\",\"created_at\":\"2026-05-27T10:35:28.768-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B1A 6B5\",\"primary_location\":{\"id\":\"CA-CAP-UNION-Y0\",\"wid\":\"b67da9176e3d1062f9dd520fee71bd62\",\"descriptor\":\"CAN Glace Bay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01c46d9735cbb36016c8\",\"address\":\"jennifer.timmerman@concentrix.com\"},\"last_name\":\"Timmerman\",\"first_name\":\"Jennifer\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"101297165\",\"wid\":\"7f928ba0e7930162a5f783d14914f4bf\",\"descriptor\":\"Jennifer Timmerman (101297165)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373936\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep---Banking--On-Site-_R1734364\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep---Banking--On-Site-_R1734364\/apply\",\"job_requisition_id\":\"R1734364\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1734364\",\"wid\":\"372d621cb7cd100c0f95f99475190000\",\"descriptor\":\"R1734364 Customer Service Rep - Banking (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56706de872bb01c46d9735cbb36016c8\",\"address\":\"jennifer.timmerman@concentrix.com\"},\"last_name\":\"Timmerman\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"aa96695f652101205aee98f70d1a364d\",\"address\":\"michelle.sharpe@concentrix.com\"},\"last_name\":\"Sharpe\",\"first_name\":\"Michelle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1680\",\"campaign_id\":\"880\",\"campaign_title\":\"Audi \/ Catalonian \/ WAH \/ Braga \/ ad in Catalonian\",\"campaign_type\":\"job_application\",\"job_title\":\"Representant de Servei (catalanoparlant) - Per a Audi \u2013 Remot des de Portugal\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Descobreix el poder d\u2019una carrera que et canviar\u00e0 la vida\",\"long_description\":\"<p>Busques el seg&uuml;ent pas? Som un l&iacute;der global en tecnologia i serveis que impulsa les marques del futur. Ajudem marques reconegudes &mdash; les que utilitzes cada dia &mdash; a millorar els seus negocis amb tecnologia i solucions integrades, en m&eacute;s de 70 pa&iuml;sos. I estem orgullosos de ser reconeguts amb premis com &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; i &ldquo;Best Company Culture&rdquo;, any rere any.<\/p>\\n<p>Si vols cr&eacute;ixer i inspirar-te, com a <strong>Representant d&rsquo;Atenci&oacute; al Client per a Audi a Portugal (remot<\/strong>), garantir&agrave;s que es compleixin els objectius de rendiment en totes les operacions. I que satisfem les expectatives del client relacionades amb l&rsquo;excel&middot;l&egrave;ncia operativa: alts est&agrave;ndards de qualitat, efici&egrave;ncia i millora de l&rsquo;experi&egrave;ncia del client.<\/p>\\n<p><strong>Creixement professional i desenvolupament personal<\/strong><\/p>\\n<p>T&rsquo;oferirem tota la formaci&oacute;, tecnologies d&rsquo;avantguarda i el suport continu que necessitar&agrave;s per tenir &egrave;xit. A Concentrix, hi ha un veritable potencial de creixement professional i personal. Aproximadament el 80% dels nostres directius han estat promocionats internament! Per aix&ograve; oferim una &agrave;mplia gamma de programes GRATU&Iuml;TS d&rsquo;aprenentatge i desenvolupament de lideratge dissenyats per ajudar-te a construir la carrera que sempre has imaginat.<\/p>\\n<p><strong>Qu&egrave; far&agrave;s en aquest lloc<\/strong><\/p>\\n<p>Com a Representant d&rsquo;Atenci&oacute; al Client, haur&agrave;s de:<\/p>\\n<ul>\\n<li>Respondre a les consultes dels clients per tel&egrave;fon, xat i correu electr&ograve;nic, representant una marca automobil&iacute;stica europea l&iacute;der amb professionalitat i entusiasme. Mantenir una documentaci&oacute; clara i precisa de les interaccions amb els clients, resolucions i seguiments al sistema CRM.<\/li>\\n<li>Col&middot;laborar amb els companys per millorar l&rsquo;experi&egrave;ncia global del client.<\/li>\\n<li>Mantenir-te al dia sobre les &uacute;ltimes ofertes, pol&iacute;tiques i serveis per proporcionar informaci&oacute; precisa i puntual als clients.<\/li>\\n<li>Mostrar calidesa i entusiasme en cada interacci&oacute; amb el client.<\/li>\\n<li>Utilitzar els teus coneixements sobre automoci&oacute; i productes digitals per resoldre problemes de manera efectiva.<\/li>\\n<\/ul>\\n<p><strong>Els teus requisits<\/strong><\/p>\\n<p>Concentrix &eacute;s una gran opci&oacute; per a tu si:<\/p>\\n<ul>\\n<li>Tens un nivell alt de catal&agrave; (C1 escrit i oral) i un bon nivell d&rsquo;angl&egrave;s (B2)<\/li>\\n<li>Tens almenys 1 any d&rsquo;experi&egrave;ncia en un call center o en atenci&oacute; al client, preferiblement en el sector de l&rsquo;automoci&oacute;<\/li>\\n<li>T&rsquo;apassionen els temes relacionats amb l&rsquo;automoci&oacute; i tens habilitats en tecnologia digital<\/li>\\n<li>Tens gran atenci&oacute; al detall i bones habilitats organitzatives<\/li>\\n<li>Tens excel&middot;lents habilitats per resoldre problemes i una mentalitat creativa orientada a solucions<\/li>\\n<\/ul>\\n<p>Si creus que no compleixes tots els requisits, igualment t&rsquo;animem a presentar-te. Farem tot el possible per trobar el lloc adequat per a tu, sigui aquest o un altre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qu&egrave; t&rsquo;oferim<\/strong><\/p>\\n<p>En aquest lloc, oferim beneficis que s&rsquo;adapten al teu estil de vida:<\/p>\\n<ul>\\n<li>Treballar per a una marca reconeguda en el sector de l&rsquo;automoci&oacute;, coneguda pel seu comprom&iacute;s amb la qualitat, la innovaci&oacute; i la satisfacci&oacute; del client<\/li>\\n<li>Contracte indefinit a jornada completa (negociable segons la teva experi&egrave;ncia i les necessitats del client)<\/li>\\n<li>Salari competitiu i bonus per rendimento<\/li>\\n<li>Relocalitzaci&oacute; a Portugal - Paquet de relocalitzaci&oacute;<\/li>\\n<li>Treball remot des del nord de Portugal<\/li>\\n<li>Bonus per recomanar amics (programa de refer&egrave;ncies)<\/li>\\n<li>Formaci&oacute; totalment remunerada sobre l&rsquo;empresa i el projecte<\/li>\\n<li>Programes de desenvolupament professional<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Descobreix la millor versi&oacute; de tu mateix\/a!<\/strong><\/p>\\n<p>Si tot aix&ograve; et sembla el seg&uuml;ent pas perfecte en la teva carrera professional, volem saber de tu. Inscriu-t&rsquo;hi avui mateix i descobreix per qu&egrave; m&eacute;s de 440.000 persones arreu del m&oacute;n consideren Concentrix el seu &ldquo;lloc de treball ideal&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute;s un ocupador que promou la igualtat d&rsquo;oportunitats<\/strong><\/p>\\n<p>Estem orgullosament units com un sol equip, una sola empresa, a escala global. Estem compromesos amb la igualtat d&rsquo;oportunitats per a tots els candidats i amb un entorn de treball lliure de discriminaci&oacute; i assetjament. Tots els nostres processos de selecci&oacute; es basen en les necessitats del negoci, els requisits del lloc i les qualificacions professionals, sense tenir en compte ra&ccedil;a, edat, identitat de g&egrave;nere, orientaci&oacute; sexual, religi&oacute;, &egrave;tnia, situaci&oacute; familiar o parental, origen nacional, discapacitat o qualsevol altra classificaci&oacute; protegida per la legislaci&oacute; vigent.<\/p>\\n<p><strong>Autoritzaci&oacute; per treballar<\/strong><\/p>\\n<p>D&rsquo;acord amb la legislaci&oacute; portuguesa, nom&eacute;s es consideraran les candidatures de persones autoritzades legalment a treballar a Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1353759571\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:18:48.382+01:00\",\"created_at\":\"2026-05-27T09:16:04.209+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"872\",\"campaign_id\":\"19413\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1734168\",\"campaign_type\":\"job_application\",\"job_title\":\"Python Developer (Linux exp)\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p><b>Role: <\/b><b>Python \/ Linux Developer<\/b>\u00a0<\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Job Description <\/b><\/p><p><\/p><ul><li>We are looking for a\u00a0<b>Python \/ Linux Developer<\/b>\u00a0with strong technical expertise in Python development and Linux\/Unix administration.<\/li><li>The ideal candidate should have hands-on experience in developing, debugging, automating, and maintaining robust applications and systems in Linux environments.<\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><p><b>Technical strengths<\/b><\/p><ul><li>The candidate should have a\u00a0<b>strong foundation in Python fundamentals<\/b>, with the ability to write clean, maintainable, and efficient code.<\/li><li>They should possess\u00a0<b>strong Linux\/Unix knowledge<\/b>, including command-line tools, process management, permissions, networking, and troubleshooting.<\/li><\/ul><p><b>Problem-solving and development capabilities<\/b><\/p><ul><li>The candidate must have\u00a0<b>very good analytical and problem-solving skills<\/b>.<\/li><li>Hands-on experience in building and consuming\u00a0<b>RESTful services<\/b>\u00a0and working with\u00a0<b>relational databases<\/b>\u00a0is required.<\/li><li>They should also have experience with\u00a0<b>shell scripting, automation, and deployment processes<\/b>\u00a0in Linux environments.<\/li><\/ul><p><b>DevOps and delivery mindset<\/b><\/p><ul><li>A good understanding of\u00a0<b>containerization and DevOps practices<\/b>, including\u00a0<b>Docker<\/b>\u00a0and\u00a0<b>CI\/CD pipelines<\/b>, is preferred.<\/li><li>Knowledge of\u00a0<b>Agile development methodology<\/b>\u00a0will be an added advantage.<\/li><\/ul><p><b>Leadership and quality focus<\/b><\/p><ul><li>The candidate must be capable of conducting\u00a0<b>code reviews<\/b>\u00a0and\u00a0<b>mentoring junior developers<\/b>\u00a0to ensure high-quality deliverables.<\/li><li>A strong track record of delivering\u00a0<b>reliable solutions<\/b>\u00a0with a\u00a0<b>first-time-right mindset<\/b>\u00a0and minimal production defects is essential.<\/li><\/ul><p><\/p><p><b>Must-Have Skills<\/b><\/p><p><b>Core technical skills<\/b><\/p><ul><li>Strong experience in\u00a0<b>Python 3<\/b>\u00a0development.<\/li><li>Good knowledge of\u00a0<b>Linux\/Unix system administration<\/b>.<\/li><li>Hands-on experience with\u00a0<b>shell scripting (Bash)<\/b>.<\/li><li>Experience in building and consuming\u00a0<b>REST APIs<\/b>.<\/li><li>Proficiency in\u00a0<b>Git<\/b>\u00a0for version control.<\/li><li>Experience working with\u00a0<b>CI\/CD pipelines<\/b>.<\/li><li>Strong skills in\u00a0<b>debugging and performance tuning<\/b>.<\/li><li>Experience with\u00a0<b>messaging services such as Kafka<\/b>.<\/li><\/ul><p><\/p><p><b>Good-to-Have Skills<\/b><\/p><p><b>Additional preferred skills<\/b><\/p><ul><li>Experience with\u00a0<b>Kubernetes<\/b>.<\/li><li>Familiarity with cloud platforms such as\u00a0<b>AWS<\/b>\u00a0or\u00a0<b>Azure<\/b>.<\/li><li>Knowledge of\u00a0<b>Infrastructure as Code (IaC)<\/b>\u00a0tools such as\u00a0<b>Terraform<\/b>\u00a0or\u00a0<b>Ansible<\/b>.<\/li><li>Experience with\u00a0<b>ETL\/data processing tools<\/b>.<\/li><li>Familiarity with\u00a0<b>monitoring and logging tools<\/b>.<\/li><li>Experience in\u00a0<b>integration testing<\/b>.<\/li><li>Exposure to\u00a0<b>IoT or edge device integrations<\/b>.<\/li><li>Hands-on experience with\u00a0<b>Docker<\/b>.<\/li><li>Knowledge of\u00a0<b>SQL databases<\/b>\u00a0such as\u00a0<b>PostgreSQL<\/b>\u00a0or\u00a0<b>MySQL<\/b>.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $100,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 06\/06\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1734168\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-04T02:04:09.035+08:00\",\"created_at\":\"2026-05-27T06:05:00.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Python-Developer--Linux-exp-_R1734168-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374737\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Python-Developer--Linux-exp-_R1734168-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Python-Developer--Linux-exp-_R1734168-6\/apply\",\"job_requisition_id\":\"R1734168\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arun.bairagi@concentrix.com\"},\"first_name\":\"Arun Bairagi (102012086)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1734168\",\"wid\":\"37d687d4594e100bd83b708360d30000\",\"descriptor\":\"Python Developer (Linux exp)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"873\",\"campaign_id\":\"19411\",\"campaign_title\":\"Lead Platform Engineer (TCF) R1734169\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 Cloud Solution Architect \u2013 Dynamics 365 Finance &amp; Operations &amp; Supply Chain<\/p><p><\/p><p>As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance &amp; Operations (F&amp;O) and Supply Chain Management. You\u2019ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Customer Centricity<\/b><\/p><ul><li>Gather customer insights to align Dynamics 365 F&amp;O and Supply Chain solutions with strategic business outcomes.<\/li><li>Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.<\/li><li>Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).<\/li><li>Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.<\/li><li>Ensure a positive customer experience across finance and operations engagements.<\/li><li>Provide feedback to Product Groups to influence roadmap and service improvements.<\/li><\/ul><p><\/p><p><b>Business Impact<\/b><\/p><ul><li>Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&amp;O and Supply Chain investments.<\/li><li>Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.<\/li><\/ul><p><\/p><p><b>Resolution of Customer Blockers<\/b><\/p><ul><li>Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&amp;O and Supply Chain Management.<\/li><li>Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.<\/li><\/ul><p><\/p><p><b>Identify Growth Opportunities<\/b><\/p><ul><li>Leverage your knowledge of Microsoft Business Applications\u2014including F&amp;O, Supply Chain, and Power Platform\u2014to identify cross-sell and up-sell opportunities based on customer needs and industry trends.<\/li><\/ul><p><\/p><p><b>Technical Leadership<\/b><\/p><ul><li>Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft\u2019s strategic goals.<\/li><li>Engage in technical communities, contribute to IP development, and mentor peers and junior architects.<\/li><li>Act as a role model for technical readiness and cross-workload collaboration.<\/li><\/ul><p><\/p><p><b>Practice Development<\/b><\/p><ul><li>Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.<\/li><li>Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.<\/li><\/ul><p><\/p><p><b>Trusted Advisor<\/b><\/p><ul><li>Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Required \/ Minimum Qualifications<\/b><\/p><ul><li>Proven experience in Dynamics 365 Finance &amp; Operations and Supply Chain Management.<\/li><li>Bachelor\u2019s or Master\u2019s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development\/support, or Microsoft Business Applications.<\/li><li>Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.<\/li><\/ul><p><\/p><p><b>Additional or Preferred Qualifications<\/b><\/p><ul><li>Functional or technical certification in one or more Dynamics 365 apps (F&amp;O, Supply Chain, Power Platform).<\/li><li>Experience with Success by Design methodology or business value consulting.<\/li><li>Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.<\/li><li>No relocation required.<\/li><\/ul><p><\/p><p><b>Technical Qualifications \/ Experience<\/b><\/p><ul><li>Deep technical expertise in Dynamics 365 Finance &amp; Operations and Supply Chain Management, including:<\/li><li>Architecture and deployment on Microsoft Azure<\/li><li>Integration patterns and anti-patterns<\/li><li>Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT<\/li><li>Performance tuning, debugging, and code reviews<\/li><li>Finance &amp; Operations Assessments and environment management<\/li><li>Inventory, warehouse, procurement, and transportation management modules<\/li><li>Demand forecasting, production planning, and supplier collaboration<\/li><li>Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)<\/li><\/ul><p><\/p><p>#LI-Remote #Mexico<\/p>\",\"ats_external_id\":\"R1734169\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"1.44\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-05T08:07:51.160+08:00\",\"created_at\":\"2026-05-27T06:04:59.439+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734169\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374978\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734169\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Cloud-Solution-Architect--D365-F-O--Supply-Chain---Operations--Bilingual--Spanish-English-_R1734169\/apply\",\"job_requisition_id\":\"R1734169\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"citlalli.cuevas@concentrix.com\"},\"first_name\":\"Citlalli Cuevas (103382111)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1734169\",\"wid\":\"26aae737f173100bd8298faabb170000\",\"descriptor\":\"Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"874\",\"campaign_id\":\"19399\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1734012\",\"campaign_type\":\"job_application\",\"job_title\":\"Identity Subject Matter Expert\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a seasoned <b>Identity Subject Matter Expert<\/b> with extensive experience to play a pivotal role in securing our customers&#39; Microsoft Identity and related services, both on-premises and in the cloud.<\/p><p><\/p><p>This role is crucial in safeguarding sensitive information and ensuring robust security measures are in place.<\/p><p><\/p><p>They will also provide technical expertise and guidance on security best practices, offer in-depth knowledge of security principles, techniques, and protocols.<\/p><p><\/p><p>The ideal candidate will possess technical expertise across the following:<\/p><ul><li><b>Active Directory <\/b>Domain Services (including ADCS (PKI), ADFS, DNS &amp; DHCP)<\/li><li><b>Microsoft Entra ID<\/b><\/li><li>Microsoft Entra Connect\/Cloud Sync<\/li><li>Microsoft Defender for Identity<\/li><li>Fluency in Dutch and English<\/li><\/ul><p><\/p><p>This role also requires excellent communication skills, with the ability to articulate complex security concepts clearly, strong collaboration skills, working effectively across various teams, with commitment to continuous learning and staying abreast of the latest security trends and technologies.<\/p>\",\"ats_external_id\":\"R1734012\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T18:04:22.095+08:00\",\"created_at\":\"2026-05-27T00:04:45.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-Subject-Matter-Expert_R1734012-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-Subject-Matter-Expert_R1734012-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-Subject-Matter-Expert_R1734012-1\/apply\",\"job_requisition_id\":\"R1734012\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1734012\",\"wid\":\"65a875038d29100bc262955097c50000\",\"descriptor\":\"Identity Subject Matter Expert\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"875\",\"campaign_id\":\"19396\",\"campaign_title\":\"Specialist, Customer Acquisition R1732786\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1732786\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-27T02:04:16.434+08:00\",\"created_at\":\"2026-05-27T00:04:42.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732786\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373862\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732786\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1732786\/apply\",\"job_requisition_id\":\"R1732786\"}],\"organizations\":[{\"wid\":\"bef8dd4a788210016d8728d9c8a10000\",\"descriptor\":\"W0ZXWW MICROSOFT P_VDS BOG PRD\",\"reference_id\":\"W0ZXWW\",\"custom_reference_id\":\"W0ZXWW\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.heredia@concentrix.com\"},\"first_name\":\"Sarah Heredia Jimenez (103119304)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732786\",\"wid\":\"ca66cc04cfcd100bc53ad0f010740000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"876\",\"campaign_id\":\"19388\",\"campaign_title\":\"Sr. Representative, WFM Scheduling R1730092\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, WFM Scheduling\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Italy is looking for a Senior Representative \u2013 WFM Scheduling to join our Customer Service team.<br \/>The role is responsible for workforce scheduling and optimizing staffing plans to ensure service levels (SLA) are consistently met while balancing business needs and agent availability.<br \/>This position requires strong attention to detail, analytical thinking, and a proactive approach to managing operational changes.<\/p><p><\/p><h2><b>Key Responsibilities:<\/b><\/h2><p>Create, manage, and optimize schedules based on forecasts and SLA targets<br \/>Monitor real-time adherence and propose corrective actions when needed<br \/>Work closely with Forecasting and Operations teams to ensure proper staffing coverage<br \/>Analyze volume trends, productivity, and staffing data to improve efficiency<br \/>Manage shift swaps, absences, and time-off requests ensuring business continuity<br \/>Prepare reports and track WFM KPIs<br \/>Support continuous improvement initiatives within WFM processes<\/p><p><\/p><h2><b>Requirements:<\/b><\/h2><p>Minimum 2\u20133 years of experience in WFM Scheduling, preferably in Customer Service \/ Contact Center environments<br \/>Good knowledge of Contact Center KPIs (SLA, AHT, occupancy, shrinkage)<br \/>Experience with WFM tools (e.g., Genesys, NICE, Verint, or similar)<br \/>Strong Excel skills (data analysis, formulas)<br \/>Analytical mindset and problem-solving skills<br \/>Strong organizational and time management skills<br \/>Good communication and teamwork abilities<br \/>English level B1 (intermediate)<\/p><p><\/p><p><b>What We Offer:<\/b><\/p><p>Contract type: permanent<br \/>Hybrid contract time<\/p><p>Range (19.000 - 24.000)<br \/>Dynamic and international environment<br \/>Growth and development opportunities<\/p><p><\/p>\",\"ats_external_id\":\"R1730092\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-26T22:07:08.045+08:00\",\"created_at\":\"2026-05-26T22:05:58.188+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Sr-Representative--WFM-Scheduling_R1730092\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Planning and Scheduling\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - Viale Risorgimento\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Planning and Scheduling\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3446\",\"descriptor\":\"Sr. Representative, WFM Scheduling\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373792\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Sr-Representative--WFM-Scheduling_R1730092\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Sr-Representative--WFM-Scheduling_R1730092\/apply\",\"job_requisition_id\":\"R1730092\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"c47273408ad210165c5c63f6b5860000\",\"descriptor\":\"(SITE) WFM Indirect\",\"reference_id\":\"SITWFMINDIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.delapis@concentrix.com\"},\"first_name\":\"Marco De Lapis (101739399)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1730092\",\"wid\":\"b5d3abc9f9b610098ec2931ad4710000\",\"descriptor\":\"Sr. Representative, WFM Scheduling\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"877\",\"campaign_id\":\"19387\",\"campaign_title\":\"Specialist, Facilities R1721261\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Specialist - New Opening - Lecce\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Concentrix Italy sta assumendo per il nostro nuovo ufficio di Lecce!<\/b><\/p><p><\/p><p>Siamo attualmente alla ricerca di un*<\/p><h2><b>Facilities Specialist<\/b><\/h2><p><\/p><p><i>Il\/La Facilities Specialist \u00e8 responsabile della gestione operativa quotidiana, della sicurezza, della manutenzione e della conformit\u00e0 delle strutture aziendali<\/i>.<br \/>\u00a0<\/p><p>Il Facilities Specialist \u00e8 figura cruciale della gestione operativa aziendale.<\/p><p>Come Facilities Specialist garantirai che gli ambienti di lavoro siano sicuri, pienamente operativi, conformi alle normative locali e agli standard aziendali, sarai pront* a supportare la continuit\u00e0 della crescita del business e opererai come POC tra l&#39;operativo e il Real Estate Team.<\/p><p><\/p><p><b>&#43;&#43;&#43; Ti chiediamo di condividere con noi il tuo CV in inglese o in italiano &#43;&#43;&#43;<\/b><\/p><\/div><h2><b>Responsabilit\u00e0 Principali:<\/b><br \/>\u00a0<\/h2><h2><b>1. Gestione e Manutenzione delle Strutture<\/b><\/h2><ul><li>Supervisionerai le operazioni quotidiane delle strutture aziendali (uffici e sedi operative)<\/li><li>Effettuerai ispezioni regolari di edifici, spazi di lavoro e aree comuni<\/li><li>Monitorerai e gestirai attivit\u00e0 di manutenzione preventiva e correttiva<\/li><li>Garantirai il corretto funzionamento dei sistemi HVAC, elettrici, idraulici, illuminazione, ascensori e impianti dell\u2019edificio<\/li><li>Seguirai i ticket di manutenzione e assicurerai una risoluzione tempestiva<\/li><li>Manterrai le strutture pronte per gli audit interni ed esterni aziendali, per le visite dei clienti e garantirai la continuit\u00e0 operativa<br \/>\u00a0<\/li><\/ul><h2><b>2.Salute, Sicurezza e Ambiente (HSE)<\/b><\/h2><ul><li>Verificherai il rispetto delle politiche di health and safety, osservando le direttive aziendali e i requisiti normativi locali<\/li><li>Eseguirai controlli di sicurezza a scadenza giornaliera o settimanale segnalando eventuali rischi<\/li><li>Supporterai le esercitazioni antincendio, le evacuazioni di emergenza e collaborerai con HR per i corsi di formazione sulla sicurezza<\/li><li>Garantirai la presenza e il corretto funzionamento di segnaletica, uscite di emergenza, sistemi antincendio e dispositivi di sicurezza<\/li><li>Supporterai nel mantenimento gli standard ISO (es. ISO 9001, ISO 14001) fornendo documentazione ed adottando azioni correttive<\/li><li>Coordinerai la verifica della pulizia del sito rispettando i vari standard aziendali e normativi locali<br \/>\u00a0<\/li><\/ul><h2><b>3.Sistemi a Bassa Corrente e Sicurezza<\/b><\/h2><ul><li>Monitorerai i sistemi di:<ul><li>CCTV - Sicurezza<\/li><li>Sistemi del controllo accessi<\/li><li>Sistemi di allarme antincendio<\/li><li>BMS e sistemi di monitoraggio<\/li><\/ul><\/li><li>Ti coordinerai con i fornitori per i problemi di troubleshooting, manutenzione e upgrade aziendale<\/li><li>Garantirai che le misure di sicurezza fisica siano operative e conformi agli standard<\/li><li>Supporterai le indagini su incidenti legati alle strutture o alla sicurezza<br \/>\u00a0<\/li><\/ul><h2><b>4.Gestione Fornitori e Rapporti con i Proprietari<\/b><\/h2><ul><li>Coordinarsi con fornitori approvati per manutenzione e supporto tecnico<\/li><li>Supervisionare il lavoro dei fornitori in sede assicurando il rispetto delle norme di sicurezza e dell\u2019ambito di intervento<\/li><li>Interfacciarsi con proprietari e gestione degli edifici per problematiche legate alle strutture<\/li><li>Garantire che i fornitori rispettino le regole sui permessi di lavoro e sulla sicurezza del sito<\/li><li>Verificare il completamento dei lavori ed escalare eventuali criticit\u00e0<\/li><\/ul><h2><b>5. Documentazione e Reportistica<\/b><\/h2><ul><li>Manterrai accuratamente i registri di:<ul><li>Log di manutenzione<\/li><li>Ispezioni di sicurezza<\/li><li>Report di incidenti<\/li><li>Documentazione di conformit\u00e0<\/li><li>Inventari e asset delle strutture<\/li><\/ul><\/li><li>Preparerai report sullo stato delle strutture, sui rischi e sulle possibili migliorie da adottare al fine di garantire una sicurezza sempre maggiore<\/li><li>Supporterai gli audit interni ed esterni fornendo i dati e la documentazione richiesta<\/li><\/ul><h2><br \/><b>6.Supporto a Espansioni e Progetti<\/b><\/h2><ul><li>Supporterai l&#39;espansione aziendale, relativamente all&#39;apertura di nuovi uffici e siti produttivi, ristrutturazioni e trasferimenti dal punto di vista della readiness delle strutture<\/li><li>Collaborerai all\u2019allestimento degli spazi di lavoro, alla predisposizione elettrica, al cablaggio e alla conformit\u00e0 dei layout<\/li><li>Garantirai, prima dell&#39;avvio operativo, che le nuove aree rispettino gli standard aziendali<\/li><li>Coordinerai gli accessi e la sicurezza durante l\u2019esecuzione dei progetti<\/li><\/ul><h2><br \/><b>7.Supporto alla Continuit\u00e0 Operativa<\/b><\/h2><ul><li>Supporterai che la gestione degli impianti elettrici, la preparazione dei generatori e i piani di emergenza siano puntuali ed efficienti<\/li><li>Parteciperai alla gestione dei problemi legati alle strutture (blackout, perdite d\u2019acqua, problemi di accesso)<\/li><li>Assicurerai la protezione e la manutenzione delle aree critiche (sale server, locali elettrici)<\/li><\/ul><h2><br \/><b>Cosa cerchiamo:<\/b><\/h2><ul><li>Solida conoscenza delle operazioni di facility management<\/li><li>Conoscenza di impiantistica edilizia<\/li><li>Conoscenza delle normative HSE e della sicurezza sul lavoro<\/li><li>Ottima conoscenza di AutoCAD<\/li><li>Esperienza con sistemi a bassa corrente e sistemi di sicurezza fisica<\/li><li>Ottime capacit\u00e0 di follow-up, documentazione e reporting<\/li><li>Capacit\u00e0 di lavorare in autonomia<\/li><li>Ottima capacit\u00e0 di gestione delle criticit\u00e0<\/li><li>Abilit\u00e0 nel gestire pi\u00f9 siti\/attivit\u00e0<\/li><li>Forti capacit\u00e0 di coordinamento e comunicazione<\/li><li>Comprovata capacit\u00e0 nella risoluzione dei problemi<\/li><li>Competenze economico-finanziarie: abilit\u00e0 nel pianificare, redigere e gestire budget per infrastrutture critiche; monitorare costi operativi (OPEX) e di investimento (CAPEX); analizzando scostamenti di budget al fine di implementare azioni correttive<br \/>\u00a0<\/li><\/ul><p>&#x1f449; <b>Posizione on-site - Lecce - Viale della Repubblica 41<br \/>\u00a0<\/b><\/p><h2><b>Requisiti Preferenziali<\/b><\/h2><ul><li>Diploma Tecnico Industriale o Laurea Triennale in discipline tecniche<\/li><li>Avr\u00e0 carattere preferenziale una precedente esperienza in ambito di Facilities Management<\/li><li>Esperienza in contesti BPO, uffici corporate o ambienti multi-sito<\/li><li>Familiarit\u00e0 con standard ISO<\/li><li>Esperienza in audit sia interni che esterni<\/li><li>Conoscenza delle normative locali<\/li><li>Inglese livello B2<\/li><li>Conoscenza di AutoCAD<\/li><li><\/li><\/ul><h2><b>Cosa Offriamo<\/b><\/h2><ul><li>Contratto a tempo determinato \u2013 con obiettivo stabilizzazione a tempo indeterminato<\/li><li>40 ore settimanali<\/li><li><b>CCNL Telecomunicazioni \u2013 13 mensilit\u00e0<\/b><\/li><li><b>Bonus annuale basato sulle performance &#x1f4b0;<\/b><\/li><li>Orario di lavoro: luned\u00ec\u2013venerd\u00ec, 8:30 \u2013 17:30<\/li><li>Sviluppo professionale e opportunit\u00e0 di crescita &#x1f4c8;<\/li><li>Attivit\u00e0 di formazione continua: accesso a <b>Concentrix University<\/b> e <b>LinkedIn Learning<\/b><\/li><li><b>RAL indicativa: 25.000 \u2013 28.000 \u20ac<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1721261\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"0.01\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-27T00:04:44.908+08:00\",\"created_at\":\"2026-05-26T22:05:57.950+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Facilities-Specialist_R1721261\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - Viale Risorgimento\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1096\",\"descriptor\":\"Specialist, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373870\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Facilities-Specialist_R1721261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Facilities-Specialist_R1721261\/apply\",\"job_requisition_id\":\"R1721261\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"giorgia.dellemonache@concentrix.com\"},\"first_name\":\"Giorgia Delle Monache (102381811)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1721261\",\"wid\":\"3fe099e0339f1000a36ec1b9648b0000\",\"descriptor\":\"Facilities Specialist - New Opening - Lecce\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"878\",\"campaign_id\":\"19384\",\"campaign_title\":\"Cloud &amp; Collaboration Engineer II (TCF) R1733931\",\"campaign_type\":\"job_application\",\"job_title\":\"Dev Ops Engineer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title: DevOps Engineer \u2013 CI\/CD Migration (Jenkins to CloudBees &amp; Harness)<\/b><\/p><p><b>Experience<\/b><\/p><p>5\u201310 Years<\/p><p><b>Job Summary<\/b><\/p><p>Seeking an experienced <b>DevOps Engineer<\/b> to support and lead <b>CI\/CD migration from Jenkins to CloudBees and Harness<\/b> within containerized environments. The role involves pipeline modernization, Kubernetes-based deployments, automation, and DevOps platform engineering to improve deployment reliability and operational efficiency.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Migrate and modernize <b>Jenkins pipelines to CloudBees and Harness<\/b>.<\/li><li>Design, develop, and maintain <b>CI\/CD pipelines<\/b> for build, test, and deployment automation.<\/li><li>Manage and support <b>Kubernetes<\/b> and containerized deployments.<\/li><li>Implement <b>Infrastructure as Code (IaC)<\/b> and deployment automation.<\/li><li>Integrate CI\/CD pipelines with security, testing, and monitoring tools.<\/li><li>Troubleshoot pipeline, deployment, and infrastructure issues.<\/li><li>Collaborate with development and infrastructure teams to implement DevOps best practices.<ul><li><b>Required Skills<\/b><\/li><\/ul><\/li><li>Strong experience with <b>Jenkins, CloudBees, and Harness<\/b>.<\/li><li>Hands-on experience with <b>Kubernetes, Docker<\/b>, and container orchestration.<\/li><li>Experience with <b>Terraform\/Infrastructure Automation<\/b>.<\/li><li>Scripting skills in <b>Shell, Python, or Groovy<\/b>.<\/li><li>Experience with <b>monitoring and logging tools<\/b>.<\/li><li>Strong problem-solving and automation mindset.<ul><li><b>Preferred Skills<\/b><\/li><\/ul><\/li><li>CloudBees CI administration and Harness CD implementation experience.<\/li><li>Exposure to <b>GitOps, Helm, and DevSecOps<\/b> practices.<\/li><li>Experience with enterprise CI\/CD transformation projects.<\/li><\/ul>\",\"ats_external_id\":\"R1733931\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-03T16:09:21.157+08:00\",\"created_at\":\"2026-05-26T22:05:57.000+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733931\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"navyasri.amaram@concentrix.com\"},\"first_name\":\"Amaram, Navyasri\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"},{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Devi Priya Darshini Immandi (102173040)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0461\",\"descriptor\":\"Cloud & Collaboration Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733931\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733931\/apply\",\"job_requisition_id\":\"R1733931\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a6eaf18d651a1021c419875421e20000\",\"descriptor\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW\",\"reference_id\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW_20250204_IND\",\"custom_reference_id\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"4893d488be0c10213ed62f9ae7390000\",\"descriptor\":\"26575 - Proofpoint Inc - 980010152\",\"reference_id\":\"980010152\",\"custom_reference_id\":\"980010152\",\"company_reference_id\":null},{\"wid\":\"c027edceda8b1021993d383c35530000\",\"descriptor\":\"W101KL Proofpoint: Jenkins CloudBees Harness Migrati\",\"reference_id\":\"W101KL\",\"custom_reference_id\":\"W101KL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bharadwaj.rasuri@concentrix.com\"},\"first_name\":\"Bharadwaj Rasuri (102008341)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1733931\",\"wid\":\"372d621cb7cd100bb8a7a1d6daf10000\",\"descriptor\":\"Dev Ops Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"879\",\"campaign_id\":\"19376\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1732308\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst (TCF)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Business Intelligence Analyst plays a critical role in transforming raw sales data into strategic insights that drive revenue growth and operational efficiency. This individual will partner closely with Sales, Revenue Operations, and Finance teams to design, develop, and maintain robust reporting frameworks and dashboards. With a deep command of sales metrics and KPIs, the analyst will serve as the data authority for all sales program performance, enabling leadership to make informed, data-driven decisions.\\nThe ideal candidate combines strong analytical thinking with technical proficiency in Salesforce, Power BI, and Advanced Excel, and thrives in a fast-paced, metrics-oriented environment.\",\"long_description\":\"<p><b>Sales Metrics &amp; KPI Management<\/b><\/p><ul><li>Define, track, and maintain a comprehensive library of sales KPIs including pipeline velocity, win rates, quota attainment, average deal size, sales cycle length, and lead conversion rates.<\/li><li>Develop standardized metric definitions in collaboration with Sales Operations to ensure consistency across reporting and analytics.<\/li><li>Monitor performance against targets and deliver timely insights to identify risks, trends, and growth opportunities.<\/li><li>Build executive-level scorecards and performance summaries for weekly, monthly, and quarterly business reviews.<\/li><\/ul><p><b>Data Management &amp; Insights<\/b><\/p><ul><li>Manage and maintain the integrity of sales data within Salesforce CRM, ensuring accuracy, completeness, and consistency across all data sources.<\/li><li>Design and automate data pipelines and reporting workflows to reduce manual effort and improve reporting reliability.<\/li><li>Conduct root cause analysis on data discrepancies and implement corrective measures in collaboration with IT and Sales Operations.<\/li><li>Integrate data from multiple sources (CRM, ERP, marketing platforms) to build a unified view of sales performance.<\/li><\/ul><p><b>Analytical Thinking &amp; Decision Support<\/b><\/p><ul><li>Conduct deep-dive analyses on sales programs, campaigns, territory performance, and customer segments to uncover actionable insights.<\/li><li>Build predictive models and scenario analyses to support sales forecasting, capacity planning, and quota setting.<\/li><li>Translate complex data findings into clear, compelling narratives and visualizations for both technical and non-technical audiences.<\/li><li>Proactively identify analytical gaps and recommend new reporting frameworks to improve decision-making capabilities.<\/li><\/ul><p>\u200b<b>BI Tools &amp; Reporting<\/b><\/p><ul><li>Design, develop, and maintain interactive Power BI dashboards and reports for sales leadership and program managers.<\/li><li>Build and manage Salesforce reports, dashboards, and custom views to support day-to-day sales operations.<\/li><li>Create advanced Excel models including pivot tables, dynamic charts, and complex formulas for ad hoc analysis and financial modeling.<\/li><li>Ensure all dashboards and reports are optimized for performance, usability, and self-service accessibility.<\/li><\/ul>\",\"ats_external_id\":\"R1732308\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T14:06:10.258+08:00\",\"created_at\":\"2026-05-26T20:04:35.849+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Professional--BI-Analyst--TCF-_R1732308\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373898\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Professional--BI-Analyst--TCF-_R1732308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Professional--BI-Analyst--TCF-_R1732308\/apply\",\"job_requisition_id\":\"R1732308\"}],\"organizations\":[{\"wid\":\"eb3083d67342100151d1553345ac0000\",\"descriptor\":\"26115 - Starhub - 980009394\",\"reference_id\":\"980009394\",\"custom_reference_id\":\"980009394\",\"company_reference_id\":null},{\"wid\":\"8098023eb29c1003f16bd795d7620000\",\"descriptor\":\"COGS (CORP) 161 Operations Services Direct\",\"reference_id\":\"SREVOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ac6a2eed7d1001e18a03087d420000\",\"descriptor\":\"W100S8 Starhub APJ\",\"reference_id\":\"W100S8\",\"custom_reference_id\":\"W100S8\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1732308\",\"wid\":\"ca66cc04cfcd100bb43f26f86e860000\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications &amp; Requirements<\/b><\/p><p><b>Education<\/b><\/p><ul><li>Bachelor&#39;s degree in Business Analytics, Data Science, Statistics, Computer Science, or a related quantitative field.<\/li><li>Master&#39;s degree or professional certifications (Salesforce Certified, Microsoft Power BI Data Analyst) are advantageous.<\/li><\/ul><p><b>Experience<\/b><\/p><ul><li>3\u20135 years of experience in a Business Intelligence, Sales Analytics, or Revenue Operations function.<\/li><li>Demonstrated experience working directly with sales teams to define and track performance metrics and KPIs.<\/li><li>Proven track record of building scalable BI solutions that drive measurable business outcomes.<\/li><\/ul><p><b>Technical Skills<\/b><\/p><ul><li>Salesforce CRM: Advanced proficiency in building custom reports, dashboards, SOQL queries, and managing data quality.<\/li><li>Power BI: Strong command of DAX, Power Query (M language), data modeling, and enterprise-level dashboard development.<\/li><li>Advanced Excel: Expert-level skills including pivot tables, VLOOKUP\/XLOOKUP, INDEX\/MATCH, Power Pivot, dynamic arrays, and VBA macros.<\/li><li>SQL: Proficiency in writing complex queries for data extraction, transformation, and aggregation.<\/li><li>Familiarity with data integration tools and ETL processes is a plus.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"880\",\"campaign_id\":\"19375\",\"campaign_title\":\"Cloud &amp; Collaboration Engineer II (TCF) R1733916\",\"campaign_type\":\"job_application\",\"job_title\":\"Dev Ops Engineer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title: DevOps Engineer \u2013 CI\/CD Migration (Jenkins to CloudBees &amp; Harness)<\/b><\/p><p><b>Experience<\/b><\/p><p>5\u201310 Years<\/p><p><b>Job Summary<\/b><\/p><p>Seeking an experienced <b>DevOps Engineer<\/b> to support and lead <b>CI\/CD migration from Jenkins to CloudBees and Harness<\/b> within containerized environments. The role involves pipeline modernization, Kubernetes-based deployments, automation, and DevOps platform engineering to improve deployment reliability and operational efficiency.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Migrate and modernize <b>Jenkins pipelines to CloudBees and Harness<\/b>.<\/li><li>Design, develop, and maintain <b>CI\/CD pipelines<\/b> for build, test, and deployment automation.<\/li><li>Manage and support <b>Kubernetes<\/b> and containerized deployments.<\/li><li>Implement <b>Infrastructure as Code (IaC)<\/b> and deployment automation.<\/li><li>Integrate CI\/CD pipelines with security, testing, and monitoring tools.<\/li><li>Troubleshoot pipeline, deployment, and infrastructure issues.<\/li><li>Collaborate with development and infrastructure teams to implement DevOps best practices.<ul><li><b>Required Skills<\/b><\/li><\/ul><\/li><li>Strong experience with <b>Jenkins, CloudBees, and Harness<\/b>.<\/li><li>Hands-on experience with <b>Kubernetes, Docker<\/b>, and container orchestration.<\/li><li>Experience with <b>Terraform\/Infrastructure Automation<\/b>.<\/li><li>Scripting skills in <b>Shell, Python, or Groovy<\/b>.<\/li><li>Experience with <b>monitoring and logging tools<\/b>.<\/li><li>Strong problem-solving and automation mindset.<ul><li><b>Preferred Skills<\/b><\/li><\/ul><\/li><li>CloudBees CI administration and Harness CD implementation experience.<\/li><li>Exposure to <b>GitOps, Helm, and DevSecOps<\/b> practices.<\/li><li>Experience with enterprise CI\/CD transformation projects.<\/li><\/ul>\",\"ats_external_id\":\"R1733916\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-05T00:08:03.776+08:00\",\"created_at\":\"2026-05-26T20:04:34.877+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733916\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"devipriyadarshini.immandi@concentrix.com\"},\"first_name\":\"Immandi, Devi Priya Darshini\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Devi Priya Darshini Immandi (102173040)\"},{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"},{\"id\":\"103257724\",\"wid\":\"2218d38725681000a193531528fb0000\",\"descriptor\":\"Boddula Vyshnavi (103257724)\"},{\"id\":\"103197898\",\"wid\":\"cc4547a4a084102c9415b86920270000\",\"descriptor\":\"Akhila Kunchala (103197898)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0461\",\"descriptor\":\"Cloud & Collaboration Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373745\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733916\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Dev-Ops-Engineer_R1733916\/apply\",\"job_requisition_id\":\"R1733916\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a6eaf18d651a1021c419875421e20000\",\"descriptor\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW\",\"reference_id\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW_20250204_IND\",\"custom_reference_id\":\"Proofpoint - Core Engineering - 02-Prasanna-Cloudbees-2CW_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"4893d488be0c10213ed62f9ae7390000\",\"descriptor\":\"26575 - Proofpoint Inc - 980010152\",\"reference_id\":\"980010152\",\"custom_reference_id\":\"980010152\",\"company_reference_id\":null},{\"wid\":\"c027edceda8b1021993d383c35530000\",\"descriptor\":\"W101KL Proofpoint: Jenkins CloudBees Harness Migrati\",\"reference_id\":\"W101KL\",\"custom_reference_id\":\"W101KL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bharadwaj.rasuri@concentrix.com\"},\"first_name\":\"Bharadwaj Rasuri (102008341)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1733916\",\"wid\":\"addc18325879100bb854ebe1416b0000\",\"descriptor\":\"Dev Ops Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1536\",\"campaign_id\":\"547\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733975\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - On-site JE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0 \u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the coffee industry\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0 \u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0 \u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0 \u00a0<\/p><p><\/p><p>As a\u00a0Customer Service Representative\u00a0on our team, you will:\u00a0 \u00a0<\/p><p>- Provide with accurate information to our customer\u00a0<br \/>- Logging and follow up of correct and Valid Orders or requests\u00a0<br \/>- Ensure the highest level of Customer Satisfaction Surveys Scores\u00a0<br \/>- Delivery of high caliber Customer Service on Post-Sales requisitions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0 \u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0 \u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0 \u00a0<\/p><p>- Are proficient or bilingual in Italian and Spanish plus you are an intermediate English speaker<br \/>- Have excellent communication skills in a variety of customer facing situations<br \/>- Are a good team player with drive for success\u00a0<\/p><p><\/p><p><b>It will be a plus if you have:\u00a0<\/b><\/p><p><br \/>- Previous experience in similar position\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0 \u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0 \u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0 \u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0<\/b>\u00a0\u00a0<\/p><p>- 25 hours\/week temporary contract<\/p><p>- Schedule: Monday to Friday, from 09.00 to 14.00<br \/>- Salary of 12,579 euros gross\/year &#43; up to 1,500 euros gross\/year in bonus\u00a0<br \/>- Excellent office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0 \u00a0<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0 \u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0 \u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0 \u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1733975<\/span><\/p>\",\"ats_external_id\":\"R1733975\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-03T10:09:33.778+02:00\",\"created_at\":\"2026-05-26T18:04:56.870+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nichola.macey@concentrix.com\"},\"first_name\":\"Macey, Nichola\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374446\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Italian-speaking----On-site-JE01_R1733975\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Italian-speaking----On-site-JE01_R1733975\/apply\",\"job_requisition_id\":\"R1733975\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fcb8bd0105ddb0000\",\"descriptor\":\"W0ZPF3 P_Sbt_Spain_Jde\",\"reference_id\":\"W0ZPF3\",\"custom_reference_id\":\"W0ZPF3\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"b4e5b63f5235101fca047aedcd160000\",\"descriptor\":\"20202 - Jde - WHSBTSPAIN31\",\"reference_id\":\"WHSBTSPAIN31\",\"custom_reference_id\":\"WHSBTSPAIN31\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"valentina.torgovkina@concentrix.com\"},\"first_name\":\"Valentina Torgovkina (102542178)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733975\",\"wid\":\"5d4cc91fb91d100bc01b47359d930000\",\"descriptor\":\"Customer Representative (Italian-speaking) - On-site JE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"881\",\"campaign_id\":\"19350\",\"campaign_title\":\"Director, Sales R1731697\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Specialty Sales, Retail and Fashion\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"At Concentrix we partner with the world\u2019s most customer-obsessed companies to design, build, and run pioneering digital transformation solutions that power our clients\u2019 success. Our teams are experienced, dynamic, and collaborative with a passion for how technology is transforming the world.\",\"long_description\":\"<p><b><u>Director, Specialty Sales, Retail and Fashion<\/u><\/b><\/p><p><b>PLEASE NOTE: This is a high-level individual contributor role with opportunity for growth. This position has no direct reports. <\/b><\/p><p><b>Your Impact:<\/b><br \/>At Concentrix, your success will be the driving force behind our organization&#39;s growth. We are seeking individuals who excel in client engagement and can transform how businesses operate in today&#39;s dynamic environment. By collaborating with our dedicated sales team and partners, you will play a pivotal role in expanding our pipeline and securing new business. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/p><p><b>Responsibilities<\/b><\/p><p>In this crucial role, you will build and manage a robust sales pipeline focused on driving revenue, product adoption, and market presence within the EMEA market. Your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises in the Retail and Fashion Sector.\u00a0<\/p><p><\/p><p>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO\/VP level. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.<\/p><ul><li>Accelerate revenue and market presence:\u00a0Spearhead initiatives to significantly increase revenue, pipeline and expand market share for Concentrix.<\/li><li>Achieve Sales Excellence:\u00a0Consistently meet or surpass both quarterly and annual revenue\/pipeline targets, demonstrating outstanding sales performance.<\/li><li>Forge Strategic Partnerships:\u00a0Cultivate and execute dynamic partnerships with priority partners. Demonstrate a deep understanding of various deal types and seize opportunities by suggesting tailored tech partner solutions proactively.<\/li><li>Craft compelling value propositions that distinctly set Concentrix apart from the competition, highlighting our unique advantages and compelling offerings in the marketplace.<\/li><li>Engage in Industry Events:\u00a0Actively participate in essential industry events hosted by key partners to expand networks and seize new opportunities.<\/li><li>Strategically implement sales plans:\u00a0Formulate and execute targeted sales strategies to drive business growth and enhance market reach.<\/li><li>Nurture a thriving pipeline:\u00a0Sustain, expand and help to grow a robust pipeline that supports continual growth and opportunity.<\/li><li>Collaborate across the Retail and Fashion sector to expand reach and promote Concentrix technology solutions.<\/li><li>Lead contract negotiations:\u00a0Oversee and manage contract negotiations in conjunction with internal stakeholders, ensuring favorable outcomes for all parties.<\/li><li>Build enduring client relationships:\u00a0Foster and maintain long-term strategic relationships with key accounts, prioritizing mutual success and growth.<\/li><li>Internal and external sales enablement.<\/li><li>Guarantee customer satisfaction:\u00a0Commit to delivering exceptional customer satisfaction and enhancing client experiences.<\/li><li>Travel requirements:\u00a0Prepare for moderate travel to support your role and initiatives.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Extensive sales expertise:\u00a0Possess at least 7 years of experience in technology-related sales or business development, with proven prowess in direct field sales of complex transformational technology solutions to Fortune 500 companies. Having a bachelor&#39;s degree in engineering, computer science, or MIS is advantageous.<\/li><li>Industry background:\u00a0Prior experience selling solutions to Retail and Fashion clients is required.<\/li><li>Exceptional communication skills:\u00a0Excel in delivering presentations and engaging with executive-level stakeholders.<\/li><li>Negotiation expertise:\u00a0Outstanding ability to negotiate favorable terms and build beneficial relationships.<\/li><li>Proactive and driven:\u00a0Highly motivated self-starter who thrives in a dynamic, fast-paced team setting.<\/li><li>Leadership capabilities:\u00a0Exhibit strong leadership skills, inspiring and guiding partnerships toward shared goals.<\/li><li>Results-Oriented:\u00a0Possess a relentless drive to achieve and surpass objectives.<\/li><li>Consultative selling proficiency:\u00a0Skilled in applying consultative selling techniques to understand and address client needs.<\/li><li>Collaboration and influence:\u00a0Ability to collaborate effectively and influence outcomes in a \u201cwin as a team\u201d environment.<\/li><li>Resourcefulness:\u00a0Adept at overcoming challenges with innovative solutions.<\/li><\/ul><p>Trusted Advisory Status:\u00a0Considered a reliable advisor by both customers and colleagues, establishing trust and cre<\/p>\",\"ats_external_id\":\"R1731697\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"12892.58\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-29T00:05:14.444+08:00\",\"created_at\":\"2026-05-26T16:06:16.221+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--Retail-and-Fashion_R1731697-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"organization_reference_id\":\"YDE02\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--Retail-and-Fashion_R1731697-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--Retail-and-Fashion_R1731697-1\/apply\",\"job_requisition_id\":\"R1731697\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE02\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"c62537d276b81018d0f2153269810000\",\"descriptor\":\"(CORP) EMEA INT ACCOUNT MANAGEMENT\",\"reference_id\":\"COEMEAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.schmidt@concentrix.com\"},\"first_name\":\"Stefan Schmidt (102265938)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1731697\",\"wid\":\"addc18325879100ba6f3bc539d5c0000\",\"descriptor\":\"Director, Specialty Sales, Retail and Fashion\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"882\",\"campaign_id\":\"19345\",\"campaign_title\":\"Sr. Recruiter I R1729943\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Recruiter I\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1729943\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T18:08:13.778+08:00\",\"created_at\":\"2026-05-26T14:09:22.904+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Recruiter-I_R1729943\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0924\",\"descriptor\":\"Sr. Recruiter I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Recruiter-I_R1729943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Recruiter-I_R1729943\/apply\",\"job_requisition_id\":\"R1729943\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joandavina.madhivanan@concentrix.com\"},\"first_name\":\"Joan Davina Madhivanan (101548071)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729943\",\"wid\":\"23faf9059bcd100b9ebbfeca79730000\",\"descriptor\":\"Sr. Recruiter I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"84\",\"campaign_id\":\"1080\",\"campaign_title\":\"CSAM Specialist  R1733794\",\"campaign_type\":\"job_application\",\"job_title\":\"Trust and Safety CSAM Specialist (English)\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"We are seeking highly skilled Trust & Safety Specialists to join a boutique team focused exclusively on CSAM (Child Sexual Abuse Material) and CSEM (Child Sexual Exploitation Material) casework. These specialists will act as the final decision-makers on appeals, evaluate the proportionality of enforcement decisions, and identify policy gaps and emerging risks within exceptionally sensitive and high-impact Trust & Safety workflows.\",\"long_description\":\"<p>This role requires advanced analytical judgment, strong ethical grounding, emotional resilience, and the ability to operate independently in high-ambiguity scenarios. You will be part of a small, elite unit responsible for ensuring 100% accuracy, strengthening global child safety, and shaping the evolution of platform policies.<\/p><p>This is not general content moderation, this is specialist, high-context decision-making.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p><\/p><p><b>1. CSAM\/CSEM Appeals &amp; Complex Case Review<\/b><\/p><p>\u25cf Review escalated appeals challenging enforcement actions related to suspected CSAM\/CSEM violations.<\/p><p>\u25cf Evaluate user-submitted evidence and determine whether reinstatement is appropriate.<\/p><p>\u25cf Make independent, proportionate, and defensible decisions supported by case data and contextual reasoning.<\/p><p>\u25cf Ensure 100% accuracy in all final determinations.<\/p><p><\/p><p><b>2. Contextual Judgment &amp; Decision-Making<\/b><\/p><p>\u25cf Navigate policy-silent and ambiguous scenarios where guidelines do not fit neatly.<\/p><p>\u25cf Apply safeguarding principles, ethical judgment, and risk assessment frameworks.<\/p><p>\u25cf Identify aggravating and mitigating factors, repeat offender signals, and evasion patterns.<\/p><p><\/p><p><b>3. Policy Interpretation &amp; Intelligence Contributions<\/b><\/p><p>\u25cf Interpret comprehensive Trust &amp; Safety policies, applying them with nuance while preserving policy intent.<\/p><p>\u25cf Identify policy gaps, unclear rule definitions, and new forms of harmful behavior.<\/p><p>\u25cf Produce structured insights to support policy refinement, enforcement evolution, and model training.<\/p><p><\/p><p><b>4. Investigations &amp; Risk Assessment<\/b><\/p><p>\u25cf Conduct deep-dive investigations into user patterns, behavioral signals, metadata, account histories, and contextual cues.<\/p><p>\u25cf Detect grooming behaviors, anomalous activity, and high-risk indicators.<\/p><p>\u25cf Collaborate with Legal\/Compliance stakeholders when appropriate, following strict confidentiality and CSAM-handling protocols.<\/p><p><\/p><p><b>5. Quality, Knowledge Sharing &amp; Mentorship<\/b><\/p><p>\u25cf Support calibration sessions to maintain consistency across specialist teams.<\/p><p>\u25cf Contribute to case libraries showcasing exemplary decision-making and precedent-setting cases.<\/p><p>\u25cf Provide contextual guidance to peers and operational leaders when needed.<\/p><p><\/p><p>\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1733794\",\"location\":\"Cyberjaya, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3600\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T07:59:04.376+08:00\",\"created_at\":\"2026-05-26T14:09:20.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgw?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgw\/apply?\",\"head_count\":\"9\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"vibhuti.verma@concentrix.com\"},\"first_name\":\"Verma, Vibhuti\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0568\",\"descriptor\":\"Sr. Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373941\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Trust-and-Safety-CSAM-Specialist--English-_R1733794\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Trust-and-Safety-CSAM-Specialist--English-_R1733794\/apply\",\"job_requisition_id\":\"R1733794\"}],\"organizations\":[{\"wid\":\"df2f068c35b101d510f76f20501089fd\",\"descriptor\":\"W0ZBTR Google Malaysia\",\"reference_id\":\"W0ZBTR\",\"custom_reference_id\":\"W0ZBTR\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b0be5897eb3e06eb89\",\"descriptor\":\"2203 - Google - GOOGLEMY\",\"reference_id\":\"GOOGLEMY\",\"custom_reference_id\":\"GOOGLEMY\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leilanie.allada@concentrix.com\"},\"first_name\":\"Lanie Allada (101786998)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733794\",\"wid\":\"26aae737f173100b9fef6fc134f70000\",\"descriptor\":\"Trust and Safety CSAM Specialist (English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"85\",\"campaign_id\":\"1079\",\"campaign_title\":\"CSAM Generalist R1733790\",\"campaign_type\":\"job_application\",\"job_title\":\"Trust and Safety CSAM Generalist (English)\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"We are seeking highly skilled Trust & Safety Specialists to join a boutique team focused exclusively on CSAM (Child Sexual Abuse Material) and CSEM (Child Sexual Exploitation Material) casework. These specialists will act as the final decision-makers on appeals, evaluate the proportionality of enforcement decisions, and identify policy gaps and emerging risks within exceptionally sensitive and high-impact Trust & Safety workflows.\\n\\nThis role requires advanced analytical judgment, strong ethical grounding, emotional resilience, and the ability to operate independently in high-ambiguity scenarios. You will be part of a small, elite unit responsible for ensuring 100% accuracy, strengthening global child safety, and shaping the evolution of platform policies.\\n\\nThis is not general content moderation, this is specialist, high-context decision-making.\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><p><b>1. CSAM\/CSEM Appeals &amp; Complex Case Review<\/b><\/p><p>\u25cf Review escalated appeals challenging enforcement actions related to suspected CSAM\/CSEM violations.<\/p><p>\u25cf Evaluate user-submitted evidence and determine whether reinstatement is appropriate.<\/p><p>\u25cf Make independent, proportionate, and defensible decisions supported by case data and contextual reasoning.<\/p><p>\u25cf Ensure 100% accuracy in all final determinations.<\/p><p><\/p><p><b>2. Contextual Judgment &amp; Decision-Making<\/b><\/p><p>\u25cf Navigate policy-silent and ambiguous scenarios where guidelines do not fit neatly.<\/p><p>\u25cf Apply safeguarding principles, ethical judgment, and risk assessment frameworks.<\/p><p>\u25cf Identify aggravating and mitigating factors, repeat offender signals, and evasion patterns.<\/p><p><\/p><p><b>3. Policy Interpretation &amp; Intelligence Contributions<\/b><\/p><p>\u25cf Interpret comprehensive Trust &amp; Safety policies, applying them with nuance while preserving policy intent.<\/p><p>\u25cf Identify policy gaps, unclear rule definitions, and new forms of harmful behavior.<\/p><p>\u25cf Produce structured insights to support policy refinement, enforcement evolution, and model training.<\/p><p><\/p><p><b>4. Investigations &amp; Risk Assessment<\/b><\/p><p>\u25cf Conduct deep-dive investigations into user patterns, behavioral signals, metadata, account histories, and contextual cues.<\/p><p>\u25cf Detect grooming behaviors, anomalous activity, and high-risk indicators.<\/p><p>\u25cf Collaborate with Legal\/Compliance stakeholders when appropriate, following strict confidentiality and CSAM-handling protocols.<\/p><p><\/p><p><b>5. Quality, Knowledge Sharing &amp; Mentorship<\/b><\/p><p>\u25cf Support calibration sessions to maintain consistency across specialist teams.<\/p><p>\u25cf Contribute to case libraries showcasing exemplary decision-making and precedent-setting cases.<\/p><p>\u25cf Provide contextual guidance to peers and operational leaders when needed.<\/p><p><\/p><p><b>Qualifications &amp; Experience<\/b><\/p><p>Candidates must bring specialized expertise relevant to high-risk child-safety work. Applicants may come from one or more of the following backgrounds:<\/p><p><\/p><p><b>Preferred Backgrounds<\/b><\/p><p>\u25cf Law or Law Enforcement (cybercrime, child protection, criminal justice)<\/p><p>\u25cf Medical, Clinical, or Psychology fields (including pediatrics, forensics, trauma-informed care)<\/p><p>\u25cf Policy, Governance, or Research (safety policy design, regulatory interpretation)<\/p><p>\u25cf Child-Safety NGOs (NCMEC, IWF, or equivalent child protection organizations)<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Career Framework Role\u00a0<\/b><\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1733790\",\"location\":\"Cyberjaya, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3600\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T07:59:04.363+08:00\",\"created_at\":\"2026-05-26T14:09:19.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc5?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc5\/apply?\",\"head_count\":\"13\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"vibhuti.verma@concentrix.com\"},\"first_name\":\"Verma, Vibhuti\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373886\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Trust-and-Safety-CSAM-Generalist--English-_R1733790\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Trust-and-Safety-CSAM-Generalist--English-_R1733790\/apply\",\"job_requisition_id\":\"R1733790\"}],\"organizations\":[{\"wid\":\"df2f068c35b101d510f76f20501089fd\",\"descriptor\":\"W0ZBTR Google Malaysia\",\"reference_id\":\"W0ZBTR\",\"custom_reference_id\":\"W0ZBTR\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b0be5897eb3e06eb89\",\"descriptor\":\"2203 - Google - GOOGLEMY\",\"reference_id\":\"GOOGLEMY\",\"custom_reference_id\":\"GOOGLEMY\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leilanie.allada@concentrix.com\"},\"first_name\":\"Lanie Allada (101786998)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733790\",\"wid\":\"26aae737f173100b9f89a964cf630000\",\"descriptor\":\"Trust and Safety CSAM Generalist (English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1537\",\"campaign_id\":\"545\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733874\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French-speaking) - On-site - Fashion Industry MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Fashion Support Consultant in Barcelona (On-site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users&rsquo; demands.&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Escalate potential service issues initially with Mentor.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Are bilingual or proficient in French and advanced in&nbsp;English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; needs&nbsp;<br \/>- Can&nbsp;take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week&nbsp;temporary contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 19,748 euros gross\/year + up to 1,200 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>R1733874<\/p>\",\"ats_external_id\":\"R1733874\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1645.72\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T01:59:09.135+02:00\",\"created_at\":\"2026-05-26T12:05:38.701+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374074\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site---Fashion-Industry-MS01_R1733874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site---Fashion-Industry-MS01_R1733874\/apply\",\"job_requisition_id\":\"R1733874\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101ee781f1088b3a0000\",\"descriptor\":\"19992 - Michael Kors - WHSBTSPAIN119\",\"reference_id\":\"WHSBTSPAIN119\",\"custom_reference_id\":\"WHSBTSPAIN119\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3597a8640c3d101ef5472b12297d0000\",\"descriptor\":\"W0ZLUD P_Sbt_Spain_Michael Kors\",\"reference_id\":\"W0ZLUD\",\"custom_reference_id\":\"W0ZLUD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.garcia5@concentrix.com\"},\"first_name\":\"Maria Jose Garcia Cueto (102539475)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733874\",\"wid\":\"37d687d4594e100bb0eff829bea50000\",\"descriptor\":\"Fashion Support Consultant (French-speaking) - On-site - Fashion Industry MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1538\",\"campaign_id\":\"544\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733865\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German - speaking) Remote MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant (Remote from Peninsular Spain)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant <\/b><b>(Remote from Peninsular Spain)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in\u00a0German and English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can\u00a0take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week\u00a0<b>temporary<\/b> contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus \u00a0<br \/>- <b>Remote opportunity from Peninsular Spain<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1733865<\/span><\/p>\",\"ats_external_id\":\"R1733865\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.479+02:00\",\"created_at\":\"2026-05-26T12:05:38.210+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374875\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German---speaking--Remote-MS01_R1733865\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--German---speaking--Remote-MS01_R1733865\/apply\",\"job_requisition_id\":\"R1733865\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101ee781f1088b3a0000\",\"descriptor\":\"19992 - Michael Kors - WHSBTSPAIN119\",\"reference_id\":\"WHSBTSPAIN119\",\"custom_reference_id\":\"WHSBTSPAIN119\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3597a8640c3d101ef5472b12297d0000\",\"descriptor\":\"W0ZLUD P_Sbt_Spain_Michael Kors\",\"reference_id\":\"W0ZLUD\",\"custom_reference_id\":\"W0ZLUD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sofia.davila@concentrix.com\"},\"first_name\":\"Sofia Davila Issa (102540775)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733865\",\"wid\":\"372d621cb7cd100bb060bf01b72f0000\",\"descriptor\":\"Fashion Support Consultant (German - speaking) Remote MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"561\",\"campaign_id\":\"34619\",\"campaign_title\":\"Advisor II, Customer Service R1733773\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"address\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program.<\/p><p>After completing a 5 day training program this team would respond to inbound calls and provide guidance and information to all Australians.<\/p><p><\/p><p><b>Key Role Details:<\/b><\/p><ul><li>Start dates throughout July<\/li><li>Hourly rate of $33.45<\/li><li>Monday to Sunday<\/li><li>Various roster options<\/li><li>Penalty rates apply<\/li><li>Brisbane CBD and Robina office locations<\/li><\/ul><p><\/p><p><b>What&#39;s in it for you?<\/b><\/p><ul><li>Short term employment with flexible hours<\/li><li>Many permanent employment opportunities after project end<\/li><li>Flexible role that can work around your existing commitments<\/li><li>An exciting role in a diverse workplace<\/li><\/ul><p><\/p><p><b>Who are you?<\/b><\/p><p>You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!<\/p><ul><li>Must be an\u00a0<b>Australian Citizen<\/b><span>\u00a0<\/span>and at least\u00a0<b>18 years of age<\/b><\/li><li>Confident and capable in using computers and systems\u00a0<\/li><li>Passionate about customer service and an excellent communicator<\/li><\/ul><p><\/p><p>Concentrix is a global brand, at our established sites in Brisbane and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.<\/p><p>If you are excited to take on a new exciting new role,<span>\u00a0<\/span><b>APPLY NOW!<\/b><\/p><p><\/p><p><i><b>*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*<\/b><\/i><\/p><p><\/p><p><i>Concentrix is an equal opportunity employer.<\/i><\/p><p><i>Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1733773\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-26T10:04:54.187+08:00\",\"created_at\":\"2026-05-26T10:03:51.056+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDYxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Customer-Service-Advisor_R1733773\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-01\",\"wid\":\"740544c0a47f017b515eab8f1f110866\",\"descriptor\":\"AUS Brisbane - 288 Edward St, Lvl 14\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"amelia.page@concentrix.com\"},\"first_name\":\"Page, Amelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Customer-Service-Advisor_R1733773\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Customer-Service-Advisor_R1733773\/apply\",\"job_requisition_id\":\"R1733773\"}],\"organizations\":[{\"wid\":\"b230154d7a11100616769f277bdd0000\",\"descriptor\":\"11354 - Australiangovt - 980002761\",\"reference_id\":\"980002761\",\"custom_reference_id\":\"980002761\",\"company_reference_id\":null},{\"wid\":\"2446a636660f100616b8660fbe700000\",\"descriptor\":\"W0ZKQS Support For Australian Elector\",\"reference_id\":\"W0ZKQS\",\"custom_reference_id\":\"W0ZKQS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.wilson1@concentrix.com\"},\"first_name\":\"Danielle Wilson (103253059)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733773\",\"wid\":\"65a875038d29100b9186a6fbab3d0000\",\"descriptor\":\"Customer Service Advisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1\",\"campaign_id\":\"961\",\"campaign_title\":\"AdidasSP\",\"campaign_type\":\"job_application\",\"job_title\":\" AGENTE DE ATENDIMENTO | PLATAFORMA DE ECOMMERCE\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Vagas Portugu\u00eas \u2013 S\u00e3o Paulo\",\"long_description\":\"<h1><b>Junte-se \u00e0 nossa equipe na Concentrix!<\/b><\/h1><p>Conhe\u00e7a a Concentrix! &#x1f9d0; Somos uma empresa global focada em criar experi\u00eancias excepcionais para clientes e colaboradores. Estamos sempre em busca de talentos apaixonados por inova\u00e7\u00e3o e atendimento. &#x1f64c;<\/p><div><div>Posi\u00e7\u00e3o:<\/div><div>Atendente de Atendimento ao Cliente<\/div><ul><li>Oferecer um atendimento gentil e profissional para garantir a satisfa\u00e7\u00e3o dos clientes.<\/li><li>Registrar informa\u00e7\u00f5es e resolver d\u00favidas ou problemas via telefone, chat ou e-mail.<\/li><li>Trabalhar em equipe para manter um ambiente de trabalho colaborativo e eficiente.<\/li><\/ul><\/div><div><div><div>Benef\u00edcios<\/div><p>\u2705 Sal\u00e1rio competitivo<br \/>\u2705 F\u00e9rias remuneradas<br \/>\u2705 Benef\u00edcios de sa\u00fade (plano m\u00e9dico e odontol\u00f3gico)<br \/>\u2705 Sem necessidade de experi\u00eancia pr\u00e9via<br \/>\u2705 Ambiente de trabalho positivo e inclusivo<br \/>\u2705 Bonifica\u00e7\u00f5es por desempenho<br \/>\u2705 Treinamento completo e oportunidades de crescimento<br \/>\u00a0<\/p><\/div><div><div>Requisitos<\/div><p>Documento de identifica\u00e7\u00e3o (RG ou CNH)<br \/>Comprovante de resid\u00eancia<br \/>CPF e n\u00famero do PIS<br \/>Ensino m\u00e9dio completo<br \/>Boa comunica\u00e7\u00e3o e proatividade<\/p><\/div><\/div><p>Venha fazer parte da nossa equipe! Envie sua candidatura pela nossa plataforma online ou entre em contato pelas redes sociais. Estamos animados para te conhecer e construir uma carreira de sucesso juntos!<\/p><p><\/p>\",\"ats_external_id\":\"R1663895\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"part_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-06-04T20:59:05.235-03:00\",\"created_at\":\"2026-05-26T09:46:28.809-03:00\",\"latitude\":\"-23.5270423\",\"longitude\":\"-46.66905810000001\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjE\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d316ba6343461010ded73feb5a5b0003\",\"address\":\"camila.pereira2@concentrix.com\"},\"last_name\":\"Fernandes Pereira\",\"first_name\":\"Camila\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\/apply\",\"job_requisition_id\":\"R1663895\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663895\",\"wid\":\"5495427cd654102801435bd808f20000\",\"descriptor\":\"R1663895 Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d316ba6343461010ded73feb5a5b0003\",\"address\":\"camila.pereira2@concentrix.com\"},\"last_name\":\"Fernandes Pereira\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"883\",\"campaign_id\":\"19337\",\"campaign_title\":\"Supervisor, Payroll R1731426\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Payroll\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Supervisor, Payroll is responsible for overseeing day-to-day execution of payroll processes. This position is responsible for advising a team in evaluating, analyzing, and administering payroll programs, while ensuring payroll is successfully processed with speed, accuracy, and in compliance with service and performance objectives.\",\"long_description\":\"<ul><li>Monitors and executes payroll processes to ensure consistent and accurate payroll in compliance with local payroll practices, authoritative controls, government regulations, statutory regulations, internal procedures, and SOX controls<\/li><li>Act as point of contact for team members and provide resolution on escalated operational or policy issues; identifies complex problem resolution that needs to be escalated to Payroll Manager<\/li><li>Lead team in coordination with internal Finance teams, and other stakeholders, to ensure accuracy and financial integrity of the payroll process and support audit review<\/li><li>Reconcile payroll and tax reporting at the end of each pay cycle and resolve any discrepancies<\/li><li>Plan, coordinate, and implement off-cycle payroll processing and reporting; act as point of contact for unplanned payroll processing<\/li><li>Analyze complex pay transactions to identify issues and work with internal stakeholders to determine root cause<\/li><li>Lead team in the maintenance of accurate and concise records and reports concerning all phases of the Payroll process, working within the local payroll systems and global HRIS tools<\/li><li>Follows trends, changes in legislation\/regulation, updates to tax rules, and local payroll control procedures in order to make recommendations for changes and improvements<\/li><li>Assist in global work and initiatives as needed<\/li><\/ul>\",\"ats_external_id\":\"R1731426\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"5308254\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-28T06:06:22.391+08:00\",\"created_at\":\"2026-05-26T08:10:04.766+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Supervisor--Payroll_R1731426\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0830\",\"descriptor\":\"Supervisor, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374001\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Supervisor--Payroll_R1731426\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Supervisor--Payroll_R1731426\/apply\",\"job_requisition_id\":\"R1731426\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mauricio.bermudez@concentrix.com\"},\"first_name\":\"Mauricio Bermudez Lopez (102600149)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1731426\",\"wid\":\"37d687d4594e100b8aefe3cb6ad30000\",\"descriptor\":\"Supervisor, Payroll\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<span>\u00a0<\/span><\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables.<span>\u00a0<\/span><\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"884\",\"campaign_id\":\"19314\",\"campaign_title\":\"Manager I, B2B Sales R1730716\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1730716\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-06-03T12:05:24.522+08:00\",\"created_at\":\"2026-05-25T20:05:56.118+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1730716\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374591\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1730716\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales_R1730716\/apply\",\"job_requisition_id\":\"R1730716\"}],\"organizations\":[{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730716\",\"wid\":\"ef2e34e2d2c7101add4c995ab84e0000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"885\",\"campaign_id\":\"19313\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1732334\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Specialist (TCF)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Business Intelligence Analyst plays a critical role in transforming raw sales data into strategic insights that drive revenue growth and operational efficiency. This individual will partner closely with Sales, Revenue Operations, and Finance teams to design, develop, and maintain robust reporting frameworks and dashboards. With a deep command of sales metrics and KPIs, the analyst will serve as the data authority for all sales program performance, enabling leadership to make informed, data-driven decisions.\\nThe ideal candidate combines strong analytical thinking with technical proficiency in Salesforce, Power BI, and Advanced Excel, and thrives in a fast-paced, metrics-oriented environment.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><br \/><b>Sales Metrics &amp; KPI Management<\/b><\/p><ul><li>\u2022 Define, track, and maintain a comprehensive library of sales KPIs including pipeline velocity, win rates, quota attainment, average deal size, sales cycle length, and lead conversion rates.<\/li><li>\u2022 Develop standardized metric definitions in collaboration with Sales Operations to ensure consistency across reporting and analytics.<\/li><li>\u2022 Monitor performance against targets and deliver timely insights to identify risks, trends, and growth opportunities.<\/li><li>\u2022 Build executive-level scorecards and performance summaries for weekly, monthly, and quarterly business reviews.<\/li><\/ul><p><b>Data Management &amp; Insights<\/b><\/p><ul><li>Manage and maintain the integrity of sales data within Salesforce CRM, ensuring accuracy, completeness, and consistency across all data sources.<\/li><li>Design and automate data pipelines and reporting workflows to reduce manual effort and improve reporting reliability.<\/li><li>Conduct root cause analysis on data discrepancies and implement corrective measures in collaboration with IT and Sales Operations.<\/li><li>Integrate data from multiple sources (CRM, ERP, marketing platforms) to build a unified view of sales performance.<\/li><\/ul><p><b>Analytical Thinking &amp; Decision Support<\/b><\/p><ul><li>Conduct deep-dive analyses on sales programs, campaigns, territory performance, and customer segments to uncover actionable insights.<\/li><li>Build predictive models and scenario analyses to support sales forecasting, capacity planning, and quota setting.<\/li><li>Translate complex data findings into clear, compelling narratives and visualizations for both technical and non-technical audiences.<\/li><li>Proactively identify analytical gaps and recommend new reporting frameworks to improve decision-making capabilities.<\/li><\/ul><p><b>BI Tools &amp; Reporting<\/b><\/p><ul><li>Design, develop, and maintain interactive Power BI dashboards and reports for sales leadership and program managers.<\/li><li>Build and manage Salesforce reports, dashboards, and custom views to support day-to-day sales operations.<\/li><li>Create advanced Excel models including pivot tables, dynamic charts, and complex formulas for ad hoc analysis and financial modeling.<\/li><li>Ensure all dashboards and reports are optimized for performance, usability, and self-service accessibility.<\/li><\/ul>\",\"ats_external_id\":\"R1732334\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-05-26T16:06:15.726+08:00\",\"created_at\":\"2026-05-25T20:05:55.883+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1732334\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1732334\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1732334\/apply\",\"job_requisition_id\":\"R1732334\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1732334\",\"wid\":\"ef2e34e2d2c7101add140d4592830000\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications &amp; Requirements<\/b><br \/><b>Education<\/b><\/p><ul><li>Bachelor\u2019s degree in business Analytics, Data Science, Statistics, Computer Science, or a related quantitative field.<\/li><li>Master&#39;s degree or professional certifications (Salesforce Certified, Microsoft Power BI Data Analyst) are advantageous.<\/li><\/ul><p><b>Experience<\/b><\/p><ul><li>3\u20135 years of experience in a Business Intelligence, Sales Analytics, or Revenue Operations function.<\/li><li>Demonstrated experience working directly with sales teams to define and track performance metrics and KPIs.<\/li><li>Proven track record of building scalable BI solutions that drive measurable business outcomes.<\/li><\/ul><p><b>Technical Skills<\/b><\/p><ul><li>Salesforce CRM: Advanced proficiency in building custom reports, dashboards, SOQL queries, and managing data quality.<\/li><li>Power BI: Strong command of DAX, Power Query (M language), data modeling, and enterprise-level dashboard development.<\/li><li>Advanced Excel: Expert-level skills including pivot tables, VLOOKUP\/XLOOKUP, INDEX\/MATCH, Power Pivot, dynamic arrays, and VBA macros.<\/li><li>SQL: Proficiency in writing complex queries for data extraction, transformation, and aggregation.<\/li><li>Familiarity with data integration tools and ETL processes is a plus.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"886\",\"campaign_id\":\"19308\",\"campaign_title\":\"Team Leader, Operations R1729680\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Mandarin)\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><b>Language requirement : Mandarin, location : Cyberjaya, Selangor<\/b><\/li><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1729680\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T12:06:07.647+08:00\",\"created_at\":\"2026-05-25T20:05:53.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"Mandarin\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurdiyana.abdulhalim@concentrix.com\"},\"first_name\":\"Binti Abdul Halim, Nur Diyana\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102259273\",\"wid\":\"fd3ef5c942ab101fa2729d4ac1be0000\",\"descriptor\":\"Nur Diyana Binti Abdul Halim (102259273)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373995\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"job_requisition_id\":\"R1729680\"}],\"organizations\":[{\"wid\":\"0fc4e8c5fdc4010260002faf84149b8d\",\"descriptor\":\"W0ZFRP Booking Ccs\",\"reference_id\":\"W0ZFRP\",\"custom_reference_id\":\"W0ZFRP\",\"company_reference_id\":null},{\"wid\":\"a85c17d5b9db0122ae8642dd8f144a88\",\"descriptor\":\"6629 - Bookingcom - 980000606\",\"reference_id\":\"980000606\",\"custom_reference_id\":\"980000606\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christinepolong.ricarte@concentrix.com\"},\"first_name\":\"Christine Ricarte (103369535)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729680\",\"wid\":\"e4b592040a19100b66d47120f4090000\",\"descriptor\":\"Team Leader (Mandarin)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"887\",\"campaign_id\":\"19303\",\"campaign_title\":\"Team Leader, B2B Sales R1733592\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader (German and English)\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<ul><li>Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals<\/li><li>Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement<\/li><li>Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement<\/li><li>Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards<\/li><li>Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives<\/li><li>Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge<\/li><li>Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals<\/li><li>Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships.<\/p><\/li><li><p>Strong attention to detail.<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/p><\/li><li><p>Proficient in Microsoft Office.<\/p><\/li><li><p>Strong communication skills both in English and German, both written and verbal.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1733592\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-25T20:06:54.475+08:00\",\"created_at\":\"2026-05-25T20:05:51.229+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--German-and-English-_R1733592\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373656\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--German-and-English-_R1733592\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--German-and-English-_R1733592\/apply\",\"job_requisition_id\":\"R1733592\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vasileios.baouten@concentrix.com\"},\"first_name\":\"Vasilis Bauten (Vasilis Bauten) (102567736)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733592\",\"wid\":\"addc18325879100b6740e2a229640000\",\"descriptor\":\"B2B Sales Team Leader (German and English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"888\",\"campaign_id\":\"19302\",\"campaign_title\":\"Team Leader, B2B Sales R1733589\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader (Italian and English)\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<ul><li>Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals<\/li><li>Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement<\/li><li>Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement<\/li><li>Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards<\/li><li>Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives<\/li><li>Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge<\/li><li>Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals<\/li><li>Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships.<\/p><\/li><li><p>Strong attention to detail.<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/p><\/li><li><p>Proficient in Microsoft Office.<\/p><\/li><li><p>Strong communication skills both in English and Italian, both written and verbal.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No absenteeism in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1733589\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-25T20:06:54.436+08:00\",\"created_at\":\"2026-05-25T20:05:50.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--Italian-and-English-_R1733589\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373732\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--Italian-and-English-_R1733589\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Sales-Team-Leader--Italian-and-English-_R1733589\/apply\",\"job_requisition_id\":\"R1733589\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vasileios.baouten@concentrix.com\"},\"first_name\":\"Vasilis Bauten (Vasilis Bauten) (102567736)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733589\",\"wid\":\"372d621cb7cd100b66b52a3fe17b0000\",\"descriptor\":\"B2B Sales Team Leader (Italian and English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"889\",\"campaign_id\":\"19297\",\"campaign_title\":\"Supervisor, Ops Reporting R1732521\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor Planning and Scheduling\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><h2><b>Role Overview<\/b><\/h2><p>Il\/La <b>Supervisor Planning &amp; Scheduling (Workforce Management)<\/b> \u00e8 responsabile della gestione delle attivit\u00e0 di pianificazione, schedulazione e ottimizzazione della forza lavoro all\u2019interno delle operations BPO.<\/p><p>Il ruolo garantisce la corretta copertura dei volumi operativi, massimizzando efficienza, produttivit\u00e0 e qualit\u00e0 del servizio nel rispetto dei KPI contrattuali.<\/p><p>Inoltre, supporta attivamente il business attraverso interazione con clienti e potenziali clienti, contribuendo alla definizione di soluzioni WFM scalabili e competitive.<\/p><h2><b>Key Responsibilities<\/b><\/h2><h3><b>Planning &amp; Forecasting<\/b><\/h3><ul><li>Analizzare trend storici, volumi e driver di business per sviluppare forecast accurati<\/li><li>Garantire la pianificazione della forza lavoro in linea con i volumi previsti e gli SLA<\/li><li>Monitorare scostamenti forecast vs actual e implementare azioni correttive<\/li><\/ul><h3><b>Scheduling Management<\/b><\/h3><ul><li>Supervisionare la creazione e l\u2019ottimizzazione dei turni<\/li><li>Garantire copertura operativa efficiente in base alle esigenze del business<\/li><li>Gestire ferie, assenze e variazioni operative<\/li><\/ul><h3><b>Real-Time Management<\/b><\/h3><ul><li>Monitorare le performance in tempo reale (RTA)<\/li><li>Intervenire su criticit\u00e0 operative con azioni immediate<\/li><\/ul><h3><b>Team Management<\/b><\/h3><ul><li>Coordinare e sviluppare il team WFM<\/li><li>Definire obiettivi e monitorare performance<\/li><li>Fornire coaching continuo<\/li><\/ul><h3><b>Client &amp; Business Interaction<\/b><\/h3><ul><li>Gestire la relazione operativa con i clienti esistenti su temi di planning e staffing<\/li><li>Partecipare a meeting con clienti per presentare performance, forecast e strategie WFM<\/li><li>Supportare il team Sales \/ Business Development nella fase di <b>pre-sales<\/b><\/li><li>Contribuire alla definizione di modelli di staffing e soluzioni WFM per <b>potenziali nuovi clienti<\/b><\/li><li>Preparare dati, analisi e simulazioni per offerte commerciali (RFP\/RFI)<\/li><li>Garantire allineamento tra esigenze cliente e capacit\u00e0 operativa<\/li><\/ul><h3><b>Stakeholder Management<\/b><\/h3><ul><li>Collaborare con Operations Manager, HR e leadership<\/li><li>Fornire insight basati sui dati a supporto delle decisioni strategiche<\/li><li>Tradurre esigenze di business in soluzioni operative sostenibili<\/li><\/ul><h3><b>Reporting &amp; KPI<\/b><\/h3><ul><li>Monitorare KPI: Service Level, ASA, Shrinkage, Occupancy, Forecast Accuracy<\/li><li>Produrre report periodici e analisi<\/li><li>Identificare opportunit\u00e0 di ottimizzazione<\/li><\/ul><h2><b>Qualifications &amp; Requirements<\/b><\/h2><h3><b>Mandatory<\/b><\/h3><ul><li>Esperienza 3-5 anni in Workforce Management (BPO\/Contact Center)<\/li><li>Esperienza nella gestione di team<\/li><li>Conoscenza strumenti WFM (NICE, IEX, Verint o simili)<\/li><li>Ottima conoscenza Excel<\/li><li>Inglese livello B2\/C1<\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li>Esperienza in contesti multi-client<\/li><li>Esperienza in <b>supporto a gare \/ pre-sales \/ capacity planning commerciale<\/b><\/li><li>Conoscenza strumenti BI<\/li><\/ul><h2><b>Soft Skills<\/b><\/h2><ul><li>Forte orientamento al cliente e al business<\/li><li>Ottime capacit\u00e0 relazionali e di presentazione<\/li><li>Pensiero analitico e problem solving<\/li><li>Leadership e gestione team<\/li><li>Precisione e attenzione ai dettagli<\/li><\/ul><h2><b>What We Offer<\/b><\/h2><ul><li>Ambiente internazionale e dinamico<\/li><li>Crescita in ambito Operations, WFM e Client Management<\/li><li>Hybrid \/ Work from Home<\/li><li>Pacchetto competitivo &#43; bonus<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1732521\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-25T20:05:53.062+08:00\",\"created_at\":\"2026-05-25T18:09:58.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Supervisor-Planning-and-Scheduling_R1732521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - Viale Risorgimento\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Operations Reporting\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2572\",\"descriptor\":\"Supervisor, Ops Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373662\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Supervisor-Planning-and-Scheduling_R1732521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Supervisor-Planning-and-Scheduling_R1732521\/apply\",\"job_requisition_id\":\"R1732521\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fcd6cd4b4997a0000\",\"descriptor\":\"W0ZQHD P_Giuffre_001\",\"reference_id\":\"W0ZQHD\",\"custom_reference_id\":\"W0ZQHD\",\"company_reference_id\":null},{\"wid\":\"80767babee88101fcc407a16b5fb0000\",\"descriptor\":\"14263 - Giuffre - WHCRIT98\",\"reference_id\":\"WHCRIT98\",\"custom_reference_id\":\"WHCRIT98\",\"company_reference_id\":null},{\"wid\":\"87bff52d3d62100754690814f69c0000\",\"descriptor\":\"COGS (SITE) WFM Direct Non-Bill\",\"reference_id\":\"WFMDRNONBILSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"daniela.nisi@concentrix.com\"},\"first_name\":\"Daniela Nisi (101740033)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732521\",\"wid\":\"5690fd0c7e68100b617a2b71fce60000\",\"descriptor\":\"Supervisor Planning and Scheduling\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"257\",\"campaign_id\":\"599\",\"campaign_title\":\"Italian | Customer Service | Athens | Qonto IT ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti \u2013 Banca Online\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Descrizione del Ruolo<\/strong><br \/>Stiamo assumendo Consulenti Clienti per supportare uno dei nostri principali partner del settore finanziario, un protagonista internazionale dell&rsquo;online banking dedicato ai freelance e alle PMI. Unisciti al nostro team dinamico di #GameChangers ad Atene e metti a frutto le tue competenze comunicative in un ambiente internazionale e innovativo.<\/p>\\n<p><br \/><strong>Perch&eacute; unirti a noi<\/strong><br \/>Ti affascina la relazione con il cliente e desideri offrire un&rsquo;esperienza unica? Ti piace aiutare gli altri e crescere in un ambiente dinamico? Entra a far parte del nostro team multiculturale di Consulenti Clienti e utilizza le tue competenze comunicative in Italiano al servizio di una fintech innovativa.<br \/>Ogni giornata sar&agrave; diversa: supporterai professionisti nelle loro esigenze bancarie e contribuirai a offrire loro un&rsquo;esperienza fluida, affidabile e personalizzata.<\/p>\\n<p><br \/><strong>Le tue responsabilit&agrave;:<\/strong><\/p>\\n<ul>\\n<li>Gestire richieste tramite chiamate, email e chat<\/li>\\n<li>Identificare e analizzare le esigenze dei clienti per garantirne la soddisfazione<\/li>\\n<li>Creare un rapporto di fiducia grazie a una comunicazione chiara e proattiva<\/li>\\n<li>Fornire informazioni precise sui servizi bancari (conti, pagamenti, transazioni, ecc.)<\/li>\\n<li>Raggiungere gli obiettivi individuali e di team (qualit&agrave;, produttivit&agrave;, soddisfazione del cliente)<\/li>\\n<li>Assicurare il follow-up delle interazioni con i clienti e la gestione delle pratiche<\/li>\\n<li>Rispettare procedure, policy e standard di conformit&agrave;<\/li>\\n<\/ul>\\n<p><br \/><strong>Specifiche del ruolo:<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di lavoro da remoto dopo 3 mesi di anzianit&agrave;<\/li>\\n<li>Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 7:00 del mattino alle 2:00 del mattino<\/li>\\n<li>Maggiorazioni interessanti per le ore notturne (dopo le 22:00) e per il lavoro domenicale<\/li>\\n<li>Bonus fedelt&agrave; dopo 1 anno sul progetto<\/li>\\n<\/ul>\\n<p><br \/><strong>Profilo ricercato:<\/strong><\/p>\\n<ul>\\n<li>Esperienza nel servizio clienti o nella relazione con il cliente apprezzata<\/li>\\n<li>Italiano fluente (C2)<\/li>\\n<li>Livello intermedio di inglese considerato un plus, ma non obbligatorio<\/li>\\n<li>Forte orientamento al cliente e buona comprensione delle aspettative degli utenti<\/li>\\n<li>Eccellenti capacit&agrave; comunicative, di problem solving e ascolto attivo<\/li>\\n<li>Buone capacit&agrave; di scrittura<\/li>\\n<li>Capacit&agrave; di gestire pi&ugrave; attivit&agrave; in un ambiente dinamico e orientato agli obiettivi<\/li>\\n<li>Senso di responsabilit&agrave; e attenzione alla qualit&agrave; del lavoro<\/li>\\n<\/ul>\\n<p><br \/><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Relocation completamente coperta (biglietti aerei, alloggio, trasporto) per iniziare in totale serenit&agrave;<\/li>\\n<li>Contratto a tempo indeterminato dal primo giorno per una maggiore stabilit&agrave; professionale<\/li>\\n<li>Retribuzione competitiva con 14 mensilit&agrave; all&rsquo;anno<\/li>\\n<li>Bonus mensile fino al 10% basato sulle performance<\/li>\\n<li>Carta buoni pasto (Up Hellas Mastercard) per i tuoi pranzi<\/li>\\n<li>Assicurazione sanitaria privata + cure dentistiche per la tua tranquillit&agrave;<\/li>\\n<li>Opportunit&agrave; di carriera internazionale grazie a un programma di mobilit&agrave; interna<\/li>\\n<li>Eventi aziendali regolari per condividere momenti unici<\/li>\\n<li>Palestra gratuita &amp; attivit&agrave; wellness per prenderti cura di te<\/li>\\n<li>Cinema rooftop con vista sull&rsquo;Acropoli &ndash; un&rsquo;esperienza unica ad Atene<\/li>\\n<li>Ristorante aziendale per goderti le pause pranzo con i colleghi<\/li>\\n<\/ul>\\n<p><br \/>Se condividi i nostri valori di riconoscimento, integrit&agrave;, spirito di squadra e impegno, e desideri creare l&rsquo;effetto &ldquo;wow&rdquo;, allora sei la persona che stiamo cercando. Pi&ugrave; che il tuo percorso professionale, saranno la tua motivazione e la tua personalit&agrave; a fare la differenza e a permetterti di entrare nella nostra dinamica community.<br \/>Si prega di notare che i candidati non cittadini dell&rsquo;Unione Europea devono essere in possesso di un valido permesso di lavoro in Grecia per poter essere considerati idonei.<br \/>Concentrix Grecia garantisce pari opportunit&agrave; di impiego.<br \/>Concentrix considera la diversit&agrave; una ricchezza fondamentale e offre a tutti un accesso equo al lavoro, indipendentemente da genere, et&agrave;, religione, origine etnica o qualsiasi altra caratteristica protetta dalla legislazione nazionale vigente.<\/p>\",\"ats_external_id\":\"2681795326\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-02T02:59:02.456+03:00\",\"created_at\":\"2026-05-25T17:13:03.864+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"890\",\"campaign_id\":\"19286\",\"campaign_title\":\"Software Engineer II (TCF) R1732815\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Engineer .NET\",\"street\":\"AUS Brisbane - 288 Edward Street\",\"address\":\"AUS Brisbane - 288 Edward Street\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Catalyst is the technology and digital transformation arm of Concentrix. We help organisations solve complex, real-world problems through engineering, human-centred design, and cloud-native delivery. Our teams work across government, healthcare, financial services, aviation, and telecommunications \u2014 embedded with clients from discovery through to production.<\/p><p><\/p><p>With offices across Melbourne, Sydney and Brisbane we run small, high-trust project teams where engineers, designers, and delivery leads work side by side. We\u2019re partners with AWS, Microsoft, and Apple, and we\u2019re proud of the reputation we\u2019ve built through repeat work with clients like Transport for NSW, PTV, NSW Department of Communities and Justice, and others across the public and private sectors.<\/p><p><\/p><p>We\u2019re looking for a mid-level .NET engineer who is equally comfortable on greenfield cloud-native builds and legacy modernisation engagements. You\u2019ll work across the full delivery lifecycle \u2014 from shaping solutions with clients through to writing, testing, and shipping production code.<\/p><p>This is a client-facing role. You\u2019ll collaborate with UX\/UI designers, QA engineers, mobile developers, and delivery managers, and you\u2019ll be part of the technical conversation from day one.<\/p><p><\/p><p><b>WHAT YOU\u2019LL DO<\/b><\/p><ul><li>Write clean, maintainable, and well-tested code across both modern and legacy .NET codebases<\/li><li>Contribute to the full delivery lifecycle \u2014 discovery, design, build, test, deploy, and support<\/li><li>Translate requirements into well-architected, pragmatic solutions<\/li><li>Design and consume RESTful APIs and microservices in cloud environments (AWS and\/or Azure)<\/li><li>Work within cross-functional Agile teams alongside designers, QA, and mobile engineers<\/li><li>Participate in technical design reviews and architecture discussions<\/li><li>Maintain and improve CI\/CD pipelines and code quality standards<\/li><li>Communicate clearly with clients and internal stakeholders \u2014 this is a visible, client-facing role<\/li><li>Continuously improve your knowledge and share it with the team<\/li><\/ul><p><\/p><p><b>WHAT YOU\u2019LL BRING<\/b><\/p><p><b>Essential<\/b><\/p><ul><li>3&#43; years of commercial .NET development experience, including hands-on work across:<\/li><li>Modern .NET (8, 9, or 10) \u2014 APIs, background services, cloud-native patterns<\/li><li>.NET Framework \u2014 maintenance, migration, and modernisation of existing codebases<\/li><li>Commercial experience with cloud platforms \u2014 AWS or Azure<\/li><li>Experience building and consuming microservices and service-oriented architectures<\/li><li>Proficiency with React for front-end development<\/li><li>Strong grasp of SOLID principles, common design patterns, and software craftsmanship<\/li><li>Containerisation experience \u2014 Docker and Kubernetes (or equivalent orchestration)<\/li><li>Experience with CI\/CD pipelines and writing testable, well-covered code<\/li><li>Delivery experience in Agile environments \u2014 Scrum and\/or Kanban<\/li><li>Clear communicator \u2014 you listen well, explain things plainly, and work comfortably with clients<\/li><\/ul><p><\/p><p><b>Desirable<\/b><\/p><ul><li>Experience with CQRS and Event Sourcing patterns<\/li><li>Mobile development experience \u2014 React Native, iOS, or Android<\/li><li>Functional programming experience<\/li><\/ul><p><\/p><p>Apply via the link and we\u2019ll be in touch. If there\u2019s a fit, we\u2019ll start with a brief conversation to learn more about you and walk you through what working at Concentrix Catalyst looks like. We aim to move quickly and keep you informed at every stage.<\/p><p><\/p><p>We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees, regardless of background, identity, or experience.<\/p><p><\/p><p>Concentrix Catalyst does not accept unsolicited agency submissions. Please do not forward CVs to our team without an active, signed agency agreement in place. We are not responsible for fees related to unsolicited submissions.<\/p>\",\"ats_external_id\":\"R1732815\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"full_time\",\"salary\":\"125000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-05-25T14:06:59.381+08:00\",\"created_at\":\"2026-05-25T14:05:55.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-16\",\"wid\":\"bc3f7f69a44001d2658be05ddd1822df\",\"descriptor\":\"AUS Brisbane - 288 Edward Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane---288-Edward-Street\/Software-Engineer-NET_R1732815\/apply\",\"job_requisition_id\":\"R1732815\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"josh.tonzing@concentrix.com\"},\"first_name\":\"Josh Tonzing (101759532)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1732815\",\"wid\":\"5690fd0c7e68100b51c13bc2821a0000\",\"descriptor\":\"Software Engineer .NET\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"344\",\"campaign_id\":\"927\",\"campaign_title\":\"Samsung Social \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Social Network specialist pro SAMSUNG\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Role Overview:<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a&nbsp;social media enthusiast who loves turning a&nbsp;brief interaction into a&nbsp;great conversation? We are looking for a&nbsp;proactive and communicative Community Manager to join our dynamic team. This isn&rsquo;t just about \\\"answering messages\\\"&mdash;it&rsquo;s about being the human heartbeat of our brand across Facebook and Instagram.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are a&nbsp;people person who knows their way around a&nbsp;comments section and thrives in a&nbsp;fast-paced environment, you&rsquo;re exactly who we&rsquo;re looking for.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\ude80 <strong>Your Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Direct Engagement: Monitor and respond to comments and direct messages on Facebook and Instagram with speed and personality.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Customer Advocacy: Act as the first point of contact, helping our community with their questions and ensuring they feel heard and valued.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Brand Voice: Maintain a consistent, helpful, and engaging tone of voice that aligns with our brand values.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Problem Solving: Turn potential complaints into positive experiences through empathetic and effective communication.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Collaboration: Work closely with our core contact center team to stay updated on our latest services and updates.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2705 <strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Social Media Savvy: Deep understanding of Instagram and Facebook ecosystems.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Exceptional Communication: Top-notch CZ or SK language (grammar and style). Ability to be professional yet approachable.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">People-First Mindset: Genuinely enjoy helping others and can keep your cool under pressure.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Reliability: Organized, detail-oriented, and comfortable working within a structured contact center environment.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Proactive Energy: You look for ways to improve community engagement, not just wait for tasks.<\/li>\\n<\/ul>\\n<p><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Competitive salary.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Wide range of training and career development opportunities.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Benefits: paid vacation, meal vouchers (123.90 CZK\/day), benefit card (1,940 CZK\/month).<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Multisport card for an active lifestyle.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Company events: teambuildings, sports activities, and parties.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Career growth opportunities in an international company.<\/li>\\n<\/ul>\\n<p>If you are looking for a&nbsp;new challenge and want to work in a&nbsp;team where you can grow and develop, we would be happy to hear from you today!<\/p>\",\"ats_external_id\":\"3681793231\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-25T10:29:48.522+02:00\",\"created_at\":\"2026-05-25T10:23:07.174+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1539\",\"campaign_id\":\"543\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733542\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (English - speaking) On-site MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Support Consultant in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game - changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;<strong>in Barcelona <\/strong><strong>(on-site)<\/strong><strong>,<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong>&nbsp;Fashion Support Consultant <\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.<br \/>- Log call details onto call management systems and provide response and resolution within SLA.<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<br \/>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.<br \/>- Understand and comply with administrative duties&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;Concentrix&nbsp;is a great match if you:&nbsp;<\/strong><\/p>\\n<p>- Are proficient or bilingual in English<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<br \/>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It will be a&nbsp;plus if you have:&nbsp;<\/strong><\/p>\\n<p>- Sales experience&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week temporary contract: Monday to Friday, from 09:00 - 18:00<br \/>- Salary 19,623 euros gross\/year + up to 1,200 euros gross\/year in bonus<br \/>- Great office location in Barcelona<br \/>- Full paid training on the company and the project you'll be working on<br \/>- Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1733542<\/p>\",\"ats_external_id\":\"R1733542\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T01:59:10.981+02:00\",\"created_at\":\"2026-05-25T10:07:07.679+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--English---speaking--On-site-MX01_R1733542\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--English---speaking--On-site-MX01_R1733542\/apply\",\"job_requisition_id\":\"R1733542\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733542\",\"wid\":\"addc18325879100b5bcbe6e699ca0000\",\"descriptor\":\"Fashion Support Consultant (English - speaking) On-site MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1681\",\"campaign_id\":\"860\",\"campaign_title\":\"SumUp \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (German-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> German (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"446968046\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:15:17.298+01:00\",\"created_at\":\"2026-05-25T09:38:22.395+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1682\",\"campaign_id\":\"858\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Danish-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Danish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"901870744\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:15:09.197+01:00\",\"created_at\":\"2026-05-25T09:35:30.970+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1683\",\"campaign_id\":\"856\",\"campaign_title\":\" Audi \/ Catalonian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Catalonian-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Catalonian (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"794934405\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:02:42.803+01:00\",\"created_at\":\"2026-05-25T09:28:36.280+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1684\",\"campaign_id\":\"854\",\"campaign_title\":\" Volkswagen \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Danish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3345197911\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:24:10.824+01:00\",\"created_at\":\"2026-05-25T09:21:36.637+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"891\",\"campaign_id\":\"19266\",\"campaign_title\":\"Software Engineer II (TCF) R1733379\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developers\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: Full stack developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Chennai\/Bangalore<br \/>YEARS OF EXPERIENCE: 4 - 7 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities<br \/>Backend (Java)<br \/><br \/>Design and develop enterprise-grade applications using Java 17&#43;<br \/><br \/>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<br \/><br \/>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<br \/><br \/>Design and enhance SOA and Microservices architectures<br \/><br \/>Own and deliver complex modules end-to-end<br \/><br \/>Ensure high code quality through reviews, static analysis, and testing<br \/><br \/>Use Maven for build and dependency management<br \/><br \/>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<br \/><br \/>Mentor junior developers and provide technical leadership<br \/><br \/>Collaborate with QA, DevOps, Product, and Architecture teams<br \/><br \/>Required Technical Skills<br \/>Backend (Must Have)<br \/><br \/>5&#43; years of hands-on experience in Java (Java 17&#43;)<br \/><br \/>Strong experience with Spring Boot 3.x and Spring Framework 6.x<br \/><br \/>Hands-on experience with JMS-based messaging<br \/><br \/>Strong understanding of Service-Oriented Architecture (SOA)<br \/><br \/>Experience designing and consuming REST and SOAP services<br \/><br \/>Proficiency in Maven<br \/><br \/>Experience with code quality tools (SonarQube, PMD, Checkstyle)<br \/><br \/>Solid understanding of design patterns, SOLID principles, and clean architecture<br \/><br \/>Practical experience using AI-assisted development tools (GitHub Copilot)<br \/><br \/>Frontend \/ UI Skills<br \/>Must Have<br \/><br \/>Experience designing and consuming RESTful APIs<br \/><br \/>Strong expertise in Angular and JavaScript (ES6\/ES7)<br \/><br \/>Hands-on experience with TypeScript<br \/><br \/>Strong knowledge of HTML &amp; CSS, including custom CSS<br \/><br \/>Ability to:<br \/><br \/>Define component structures<br \/><br \/>Handle component communication<br \/><br \/>Implement list mapping and conditional rendering<br \/><br \/>Build composite components<br \/><br \/>Handle asynchronous API calls in components<br \/><br \/>Detect object\/state changes and update UI efficiently<br \/><br \/>Experience with Git\/GitHub<br \/><br \/>Nice to Have<br \/><br \/>Event-driven architectures (Kafka, RabbitMQ)<br \/><br \/>Spring Security, OAuth2, JWT<br \/><br \/>CI\/CD pipelines and DevOps tools<br \/><br \/>Experience with modern SPA frameworks (Angular\/React)<br \/><br \/>Soft Skills<br \/><br \/>Excellent English communication skills<br \/><br \/>Strong problem-solving and leadership abilities<br \/><br \/>Ability to work in a fast-paced, collaborative environment<\/p>\",\"ats_external_id\":\"R1733379\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-26T20:04:35.199+08:00\",\"created_at\":\"2026-05-23T00:04:05.265+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Java-Full-Stack-Developers_R1733379\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeevaraj.jeevaraj@concentrix.com\"},\"first_name\":\"., Jeevaraj\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Devi Priya Darshini Immandi (102173040)\"},{\"id\":\"103524045\",\"wid\":\"2bd43e3f068d10184f423abddeef0000\",\"descriptor\":\"Jeevaraj . (103524045)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Java-Full-Stack-Developers_R1733379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Java-Full-Stack-Developers_R1733379\/apply\",\"job_requisition_id\":\"R1733379\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1733379\",\"wid\":\"fe667d37c1e0100a8adff5cc61810000\",\"descriptor\":\"Java Full Stack Developers\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"892\",\"campaign_id\":\"19253\",\"campaign_title\":\"Supervisor, Ops Reporting R1728833\",\"campaign_type\":\"job_application\",\"job_title\":\"Bytedance MPO Business Analyst\",\"street\":\"PHL Quezon City - Tera Tower 14th Floor\",\"address\":\"PHL Quezon City - Tera Tower 14th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1728833\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-03T02:04:16.859+08:00\",\"created_at\":\"2026-05-22T22:05:11.266+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-14th-Floor\/Bytedance-MPO-Business-Analyst_R1728833-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-04\",\"wid\":\"740544c0a47f01226b09c28f1f115866\",\"descriptor\":\"PHL Quezon City - Tera Tower 14th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Operations Reporting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2572\",\"descriptor\":\"Supervisor, Ops Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374596\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-14th-Floor\/Bytedance-MPO-Business-Analyst_R1728833-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-14th-Floor\/Bytedance-MPO-Business-Analyst_R1728833-1\/apply\",\"job_requisition_id\":\"R1728833\"}],\"organizations\":[{\"wid\":\"29db340f5603101b43577cdf08420000\",\"descriptor\":\"23608 - Bytedance - 980005098\",\"reference_id\":\"980005098\",\"custom_reference_id\":\"980005098\",\"company_reference_id\":null},{\"wid\":\"d64e800bccdf101b43bcac19c2150000\",\"descriptor\":\"W0ZW6B Bytedance USO\",\"reference_id\":\"W0ZW6B\",\"custom_reference_id\":\"W0ZW6B\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801acddd2571b3c0684bf\",\"descriptor\":\"COGS (SITE) Reporting Direct\",\"reference_id\":\"REPORTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"daryl.gargalicano@concentrix.com\"},\"first_name\":\"Daryl Gargalicano (239925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728833\",\"wid\":\"ff65774e2f6d100a82b7489efd210000\",\"descriptor\":\"Bytedance MPO Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"893\",\"campaign_id\":\"19238\",\"campaign_title\":\"Director, Sales R1731392\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Specialty Sales, BFSI\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"At Concentrix we partner with the world\u2019s most customer-obsessed companies to design, build, and run pioneering digital transformation solutions that power our clients\u2019 success. Our teams are experienced, dynamic, and collaborative with a passion for how technology is transforming the world.\",\"long_description\":\"<p><b><u>Director, Specialty Sales, BFSI<\/u><\/b><\/p><p><b>PLEASE NOTE: This is a high-level individual contributor role with opportunity for growth. This position has no direct reports. <\/b><\/p><p><b>Your Impact:<\/b><br \/>At Concentrix, your success will be the driving force behind our organization&#39;s growth. We are seeking individuals who excel in client engagement and can transform how businesses operate in today&#39;s dynamic environment. By collaborating with our dedicated sales team and partners, you will play a pivotal role in expanding our pipeline and securing new business. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/p><p><b>Responsibilities<\/b><\/p><p>In this crucial role, you will build and manage a robust sales pipeline focused on driving revenue, product adoption, and market presence within the EMEA market. Your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises in the BFSI Sector.\u00a0<\/p><p><\/p><p>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO\/VP level. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.<\/p><ul><li>Accelerate revenue and market presence:\u00a0Spearhead initiatives to significantly increase revenue, pipeline and expand market share for Concentrix.<\/li><li>Achieve Sales Excellence:\u00a0Consistently meet or surpass both quarterly and annual revenue\/pipeline targets, demonstrating outstanding sales performance.<\/li><li>Forge Strategic Partnerships:\u00a0Cultivate and execute dynamic partnerships with priority partners. Demonstrate a deep understanding of various deal types and seize opportunities by suggesting tailored tech partner solutions proactively.<\/li><li>Craft compelling value propositions that distinctly set Concentrix apart from the competition, highlighting our unique advantages and compelling offerings in the marketplace.<\/li><li>Engage in Industry Events:\u00a0Actively participate in essential industry events hosted by key partners to expand networks and seize new opportunities.<\/li><li>Strategically implement sales plans:\u00a0Formulate and execute targeted sales strategies to drive business growth and enhance market reach.<\/li><li>Nurture a thriving pipeline:\u00a0Sustain, expand and help to grow a robust pipeline that supports continual growth and opportunity.<\/li><li>Collaborate across the BFSI sector to expand reach and promote Concentrix technology solutions.<\/li><li>Lead contract negotiations:\u00a0Oversee and manage contract negotiations in conjunction with internal stakeholders, ensuring favorable outcomes for all parties.<\/li><li>Build enduring client relationships:\u00a0Foster and maintain long-term strategic relationships with key accounts, prioritizing mutual success and growth.<\/li><li>Internal and external sales enablement.<\/li><li>Guarantee customer satisfaction:\u00a0Commit to delivering exceptional customer satisfaction and enhancing client experiences.<\/li><li>Travel requirements:\u00a0Prepare for moderate travel to support your role and initiatives.<\/li><\/ul><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>Extensive sales expertise:\u00a0Possess at least 7 years of experience in technology-related sales or business development, with proven prowess in direct field sales of complex transformational technology solutions to Fortune 500 companies. Having a bachelor&#39;s degree in engineering, computer science, or MIS is advantageous.<\/li><li>Industry background:\u00a0Prior experience selling tech solutions to BFSI clients is required.<\/li><li>Exceptional communication skills:\u00a0Excel in delivering presentations and engaging with executive-level stakeholders.<\/li><li>Negotiation expertise:\u00a0Outstanding ability to negotiate favorable terms and build beneficial relationships.<\/li><li>Proactive and driven:\u00a0Highly motivated self-starter who thrives in a dynamic, fast-paced team setting.<\/li><li>Leadership capabilities:\u00a0Exhibit strong leadership skills, inspiring and guiding partnerships toward shared goals.<\/li><li>Results-Oriented:\u00a0Possess a relentless drive to achieve and surpass objectives.<\/li><li>Consultative selling proficiency:\u00a0Skilled in applying consultative selling techniques to understand and address client needs.<\/li><li>Collaboration and influence:\u00a0Ability to collaborate effectively and influence outcomes in a \u201cwin as a team\u201d environment.<\/li><li>Resourcefulness:\u00a0Adept at overcoming challenges with innovative solutions.<\/li><li>Trusted Advisory Status:\u00a0Considered a reliable advisor by both customers and colleagues, establishing trust and credibility.<\/li><\/ul><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1731392\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"12915.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-05T00:07:49.660+08:00\",\"created_at\":\"2026-05-22T20:08:55.019+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTIzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--BFSI_R1731392-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"organization_reference_id\":\"YDE02\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373584\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--BFSI_R1731392-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Director--Specialty-Sales--BFSI_R1731392-1\/apply\",\"job_requisition_id\":\"R1731392\"}],\"organizations\":[{\"wid\":\"1a60a08bd0fe10165c7eb8024c960000\",\"descriptor\":\"(CORP) EMEA INT ACCOUNT MANAGEMENT BFSI\",\"reference_id\":\"COEMEAINTACBFSI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE02\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.schmidt@concentrix.com\"},\"first_name\":\"Stefan Schmidt (102265938)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1731392\",\"wid\":\"adda39225660100a7d51c41ac0770000\",\"descriptor\":\"Director, Specialty Sales, BFSI\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"428\",\"campaign_id\":\"4051\",\"campaign_title\":\"GTM - Technical Support Advisor - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products\/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Essential Functions\/Core Responsibilities<\/strong><\/em><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate technical support to customers via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and escalate unresolved issues to higher-level support teams.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain detailed records of customer interactions and support activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively identify and address potential customer issues to prevent escalations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a resource to other support personnel&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in ongoing training and development to stay abreast of the latest technology advancements.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Candidate Profile<\/strong><\/em>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A High School Diploma and one year of relevant experience are preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech sales experience is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic\/Advanced '' depends on the program '' understanding of client technical systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to learn including strong problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in written and verbal communication.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to providing exceptional customer service.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Courteous with a strong customer service orientation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to rotate shifts, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Based on the program, additional experience\/skills may be required<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Our benefits<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Competitive salary<\/p>\\n<p>&bull; A bright, modern, and exciting place to work, with excellent staff facilities<\/p>\\n<p>&bull; Performance-related pay<\/p>\\n<p>&bull; Voluntary Medical plan<\/p>\\n<p>&bull; Transportation allowance<\/p>\\n<p>&bull; Life insurance<\/p>\\n<p>&bull; Annual reward and recognition events<\/p>\\n<p>&bull; Holiday pay<\/p>\\n<p>&bull; Access to training and development opportunities.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Career Framework Role<\/u><\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures.&nbsp; You are starting to demonstrate familiarity with client terminology, operating standards, and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><u>Disclaimer&nbsp;&nbsp;<\/u><\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"3053022579\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T03:59:14.950+04:00\",\"created_at\":\"2026-05-22T19:19:13.145+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDUx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDUx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"894\",\"campaign_id\":\"19231\",\"campaign_title\":\"Sr. Representative, Facilities R1722379\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Facilities\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Job Responsibilities:\\n\u2022 Responsible for coordinating day to day general cleaning and orderliness of the site.\\n\u2022 Provides instructions to Technicians and Housekeeping to Perform general maintenance work\\n\u2022 May provide direction or assistance with building admin \/ landlord.\\n\u2022 Monitors site utilities and provides control, analysis, and assist in forecasts of consumption based on budget.\\n\u2022 Reviews and recommends possible site improvement\\n\u2022 Works in accordance with general safety principles.\\n\u2022 Ensures compliance with 5S Standards\\n\u2022 Back up during absence of supervisor \/ Manager\\n\u2022 Ensures, Monitors and Implements the sustaining of the CNX site standards\\n\u2022 Plans, develops and coordinates new ideas\/projects with the supervisor\/manager.\\n\u2022 Ensures records are maintained & updated regularly & consistently\\nEnsures the efficiency of the following administrative duties:\\n\\t\\t\u25cb  Lockers & Pedestal, site cabinetry maintenance, monitoring and issuance\\n\\t\\t\u25cb  Management of housekeeping personnel\\n\\t\\t\u25cb  Review & maintains tracker of billable & account payables\\n\\tHandling of the following:\\n\\t\\t\u25cb Events assistance\\n\\t\\t\\t\u00a7 Provides assistance & guidance to health & safety requirements as well as 5S standards\\n\\t\\t\\t\u00a7  Assisting with the preparation of logistics\/details of special events & client visits\\n\\t\\t\u25cb  Client visit assistance\\n\\t\\t\\t\u00a7  Assists to ensure site readiness (overall cleanliness, organization and orderliness)\\n\\t\\t\\t\u00a7  Pantry, Restroom, Office Supplies, Facilities Supplies for repair & maintenance\\n\\t\\t\\t\u00a7  Maintenance, tracking, inventory, stocking, releasing of supplies\\nEnsures that there is ample and sufficient (safety) stock of supplies\\n\\n\u2022 Helps in managing the pantry and in ensuring that we improve on services and give our employees the best experience.\\n\u2022 Manages parking requests \/ monitoring.\\n\u2022 Room reservation management\\n\u2022 Preparation of reports, as appropriate.\\n\u2022 Non-IT Helpdesk Management\",\"long_description\":\"<p><\/p><p>Job Responsibilities:<br \/>\u2022 Responsible for coordinating day to day general cleaning and orderliness of the site.<br \/>\u2022 Provides instructions to Technicians and Housekeeping to Perform general maintenance work<br \/>\u2022 May provide direction or assistance with building admin \/ landlord.<br \/>\u2022 Monitors site utilities and provides control, analysis, and assist in forecasts of consumption based on budget.<br \/>\u2022 Reviews and recommends possible site improvement<br \/>\u2022 Works in accordance with general safety principles.<br \/>\u2022 Ensures compliance with 5S Standards<br \/>\u2022 Back up during absence of supervisor \/ Manager<br \/>\u2022 Ensures, Monitors and Implements the sustaining of the CNX site standards<br \/>\u2022 Plans, develops and coordinates new ideas\/projects with the supervisor\/manager.<br \/>\u2022 Ensures records are maintained &amp; updated regularly &amp; consistently<br \/>\u2022 Ensures the efficiency of the following administrative duties:<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0Lockers &amp; Pedestal, site cabinetry maintenance, monitoring and issuance<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0Management of housekeeping personnel<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0Review &amp; maintains tracker of billable &amp; account payables<\/p><p>\u2022 Handling of the following:<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u25cb Events assistance<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0- Provides assistance &amp; guidance to health &amp; safety requirements as well as 5S standards<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0- \u00a0Assisting with the preparation of logistics\/details of special events &amp; client visits<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u25cb Client visit assistance<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0- \u00a0Assists to ensure site readiness (overall cleanliness, organization and orderliness)<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0- Pantry, Restroom, Office Supplies, Facilities Supplies for repair &amp; maintenance<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0- Maintenance, tracking, inventory, stocking, releasing of supplies<br \/>\u2022 Ensures that there is ample and sufficient (safety) stock of supplies<\/p><p>\u2022 Helps in managing the pantry and in ensuring that we improve on services and give our employees the best experience.<br \/>\u2022 Manages parking requests \/ monitoring.<br \/>\u2022 Room reservation management<br \/>\u2022 Preparation of reports, as appropriate.<br \/>\u2022 Non-IT Helpdesk Management<\/p>\",\"ats_external_id\":\"R1722379\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"22620\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-22T20:08:52.796+08:00\",\"created_at\":\"2026-05-22T18:05:03.714+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTIzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Sr-Representative--Facilities_R1722379\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1088\",\"descriptor\":\"Sr. Representative, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Sr-Representative--Facilities_R1722379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Sr-Representative--Facilities_R1722379\/apply\",\"job_requisition_id\":\"R1722379\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.resurreccion@concentrix.com\"},\"first_name\":\"Sarah Joy Resurreccion - Delos Angeles (511317)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1722379\",\"wid\":\"1f5cb8323a6d100a774a3ec079e80000\",\"descriptor\":\"Sr. Representative, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"895\",\"campaign_id\":\"19228\",\"campaign_title\":\"Sr. Manager, Project Management (TCF) R1732052\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de proyecto SAP - Uniling\u00fce\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos un\/a L\u00edder de Proyecto SAP para sumarse a un proyecto de migraci\u00f3n Greenfield a S\/4 HANA \u00faltima versi\u00f3n.<\/p><h3><\/h3><h3>Requisitos<\/h3><ul><li><p>Experiencia m\u00ednima de 5 a\u00f1os liderando proyectos SAP S\/4 HANA.<\/p><\/li><li><p>Experiencia en implementaciones y\/o migraciones SAP.<\/p><\/li><li><p>Capacidad de coordinaci\u00f3n con equipos funcionales, t\u00e9cnicos y stakeholders del negocio.<\/p><\/li><li><p>Perfil con experiencia en gesti\u00f3n de proyectos y seguimiento de iniciativas complejas.<\/p><\/li><\/ul><h3><\/h3><h3>Modalidad<\/h3><ul><li><p>Posibilidad de asistencia a reuniones presenciales en Microcentro.<\/p><\/li><\/ul><h3><\/h3><h3>Deseable<\/h3><ul><li><p>Experiencia trabajando en empresas del Estado.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1732052\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"7000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-23T04:04:53.388+08:00\",\"created_at\":\"2026-05-22T18:05:00.612+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTIyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge_R1732052\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"},{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0317\",\"descriptor\":\"Sr. Manager, Project Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373609\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge_R1732052\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge_R1732052\/apply\",\"job_requisition_id\":\"R1732052\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mariamarta.piacentini@concentrix.com\"},\"first_name\":\"Mar\u00eda Piacentini (102009420)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1732052\",\"wid\":\"adda39225660100a733f307de91e0000\",\"descriptor\":\"L\u00edder de proyecto SAP - Uniling\u00fce\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1685\",\"campaign_id\":\"834\",\"campaign_title\":\"GoogleDSCC \/ Flemish \/ BM \/ Lisbon \/ ad in flemish\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker (Nederlandstalig) - Zoekmachine \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ervaar de kracht van een grensverleggende carri\u00e8re \",\"long_description\":\"<p>Ben je op zoek naar de volgende stap? Wij zijn een wereldwijde leider in technologie en dienstverlening die de merken van de toekomst versterkt. Wij helpen bekende merken &mdash; de merken die je dagelijks gebruikt &mdash; hun bedrijf te verbeteren met technologie en ge&iuml;ntegreerde oplossingen in meer dan 70 landen. En we zijn er trots op dat we jaar na jaar worden erkend met prijzen zoals \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" en \\\"Best Company Culture.\\\"<\/p>\\n<p>Als je wilt groeien en ge&iuml;nspireerd wilt raken, zorg je er als <strong>Klantenservicemedewerker in Lissabon, Portugal (On-Site)<\/strong> voor dat de prestatiedoelen in alle operationele processen worden behaald. Daarnaast zorg je ervoor dat we voldoen aan de verwachtingen van de klant op het gebied van operationele uitmuntendheid: hoge doelstellingen wat betreft kwaliteit, effici&euml;ntie en het verbeteren van de klantreis.<\/p>\\n<p><strong>Carri&egrave;regroei en persoonlijke ontwikkeling <\/strong><\/p>\\n<p>Wij bieden je alle trainingen, geavanceerde technologie&euml;n en de continue ondersteuning die je nodig hebt om succesvol te zijn. Bij Concentrix is er re&euml;el potentieel voor carri&egrave;re- en persoonlijke groei. Ongeveer 80% van onze managers en leiders is vanuit de eigen organisatie doorgegroeid! Daarom bieden we een reeks GRATIS leer- en leiderschapsontwikkelingsprogramma's aan, ontworpen om je op weg te helpen naar de carri&egrave;re die je altijd al voor ogen had.<\/p>\\n<p><strong>Wat je gaat doen in deze rol <\/strong><\/p>\\n<p>Als Klantenservicemedewerker ga je:<\/p>\\n<ul>\\n<li>Reageren op inkomende klantvragen en relevante informatie over het dossier documenteren.<\/li>\\n<li>Zorgen voor een uitstekende klanttevredenheid door gebruikers te helpen met pre-sales, algemene vragen en technische ondersteuningsvragen via meerdere kanalen (zoals toegewezen).<\/li>\\n<li>Adequaat reageren of klanten escaleren naar hogere supportniveaus zoals gedefinieerd en gedocumenteerd.<\/li>\\n<li>Samenwerken met andere technici om helptickets op te lossen of correct af te sluiten.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Jouw kwalificaties <\/strong><\/p>\\n<p>Concentrix is een geweldige match als je:<\/p>\\n<ul>\\n<li>Beschikt over een uitstekende beheersing van het Nederlands (schriftelijk en mondeling) en vloeiend bent in het Engels (B2-niveau).<\/li>\\n<li>Beschikt over uitstekende schriftelijke en mondelinge communicatieve vaardigheden om technische taal te vereenvoudigen voor niet-technische gebruikers.<\/li>\\n<li>Geduld toont bij het communiceren en oplossen van problemen.<\/li>\\n<li>Op de hoogte blijft van de nieuwste IT- en tech-gerelateerde trends.<\/li>\\n<li>Proactief, zelfgemotiveerd en een echte teamspeler bent.<\/li>\\n<\/ul>\\n<p>Als je het gevoel hebt dat je niet aan elk vakje voldoet, moedigen we je alsnog aan om te solliciteren. We zullen ons best doen om je aan de juiste baan te koppelen, of het nu deze of een andere rol is.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou <\/strong><\/p>\\n<p>In deze rol bieden we voordelen die passen bij jouw unieke levensstijl:<\/p>\\n<ul>\\n<li>Fulltime dienstverband met een contract van onbepaalde duur (bespreekbaar afhankelijk van jouw ervaring en de behoeften van onze klant).<\/li>\\n<li>Competitief salaris en prestatiebonus.<\/li>\\n<li>Centrale locatie in Lissabon, Portugal.<\/li>\\n<li>\\\"Bring-a-friend\\\" (aanprijzings) bonusmogelijkheden.<\/li>\\n<li>Volledig betaalde opleiding over het bedrijf en het project waaraan je gaat werken.<\/li>\\n<li>Programma's voor loopbaanontwikkeling.<\/li>\\n<\/ul>\\n<p><strong>Ervaar de beste versie van jezelf! <\/strong><\/p>\\n<p>Als dit voelt als de perfecte volgende stap in jouw carri&egrave;re, dan willen we graag van je horen. Solliciteer vandaag nog en ontdek waarom meer dan 440k+ 'game-changers' over de hele wereld Concentrix hun favoriete werkgever noemen.<\/p>\\n<p><strong>Concentrix biedt gelijke kansen voor iedereen <\/strong><\/p>\\n<p>We zijn trots verenigd als &eacute;&eacute;n team, &eacute;&eacute;n bedrijf, wereldwijd. We zetten ons in voor gelijke arbeidskansen voor alle kandidaten en een werkomgeving vrij van discriminatie en intimidatie. Al onze wervingsprocedures zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderlijke status, nationale afkomst, handicap of enige andere classificatie die wordt beschermd door de toepasselijke wetgeving.<\/p>\\n<p><strong>Toegang tot de arbeidsmarkt <\/strong><\/p>\\n<p>In overeenstemming met de Portugese wetgeving worden alleen sollicitanten die wettelijk gemachtigd zijn om in Portugal te werken in overweging genomen voor deze functie.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2764074575\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:17:36.528+01:00\",\"created_at\":\"2026-05-22T14:16:32.703+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1540\",\"campaign_id\":\"541\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1733278\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00a0Customer Service Representative (Danish-speaking) - On-site - XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative (Danish-speaking) - On-site - XM01\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Customer Service Representative in Barcelona (On-site),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;electric cars.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>&nbsp;on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>-&nbsp;Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>-&nbsp;Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are&nbsp;proficient&nbsp;or&nbsp;bilingual&nbsp;in&nbsp;Danish&nbsp;and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>-&nbsp;Experience in the automotive industry&nbsp;and wi&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Full-time 39&nbsp;hours\/week&nbsp;permanent&nbsp;contract:&nbsp;Monday to Friday&nbsp;09:00h to 18:00h<br \/>- Salary&nbsp;21 700 euros gross\/year&nbsp;+ up to&nbsp;2000 euros&nbsp;gross\/year in bonus&nbsp;<br \/>- Central location in&nbsp;Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs&nbsp;and&nbsp;specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<p>R1733278<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1733278\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T01:59:09.111+02:00\",\"created_at\":\"2026-05-22T14:08:57.460+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Service-Representative--Danish-speaking----On-site---XM01_R1733278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/XMLNAME--Customer-Service-Representative--Danish-speaking----On-site---XM01_R1733278\/apply\",\"job_requisition_id\":\"R1733278\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733278\",\"wid\":\"1f5cb8323a6d100a7c3c4d527c130000\",\"descriptor\":\"\u00a0Customer Service Representative (Danish-speaking) - On-site - XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1882\",\"campaign_id\":\"509\",\"campaign_title\":\"R1674340 Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"  Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1992257039\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T01:59:12.594+02:00\",\"created_at\":\"2026-05-22T12:39:39.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1883\",\"campaign_id\":\"508\",\"campaign_title\":\"R1674330 Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/h2>\\n<h2>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/h2>\\n<h2>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Was wir Ihnen bieten<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/h2>\\n<\/li>\\n<li>\\n<h2>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sonderbonus zu A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Hervorragende Sozialleistungen<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/h2>\\n<\/li>\\n<li>\\n<h2>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/h2>\\n<\/li>\\n<li>\\n<h2>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kostenloser Zugang zu unserem Fitnessstudio.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Dynamische Arbeitsumgebung<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das Profil unserer Game-Changer<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Wir suchen Talente, die:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Unser Rekrutierungsprozess<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>1- Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2-Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>3-Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"78779160\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-22T14:05:13.462+02:00\",\"created_at\":\"2026-05-22T12:29:16.264+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1686\",\"campaign_id\":\"827\",\"campaign_title\":\"GoogleDSCC \/ Dutch \/ BM \/ Lisbon \/ ad in dutch\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker (Nederlandstalig) - Zoekmachine \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ervaar de kracht van een grensverleggende carri\u00e8re \",\"long_description\":\"<p>Ben je op&nbsp;zoek&nbsp;naar&nbsp;de&nbsp;volgende&nbsp;stap?&nbsp;Wij&nbsp;zijn&nbsp;een&nbsp;wereldwijde&nbsp;leider&nbsp;in&nbsp;technologie&nbsp;en&nbsp;dienstverlening&nbsp;die de&nbsp;merken&nbsp;van de&nbsp;toekomst&nbsp;versterkt.&nbsp;Wij&nbsp;helpen&nbsp;bekende&nbsp;merken&nbsp;&mdash; de&nbsp;merken&nbsp;die je&nbsp;dagelijks&nbsp;gebruikt&nbsp;&mdash;&nbsp;hun&nbsp;bedrijf&nbsp;te&nbsp;verbeteren&nbsp;met&nbsp;technologie&nbsp;en&nbsp;ge&iuml;ntegreerde&nbsp;oplossingen&nbsp;in&nbsp;meer&nbsp;dan 70&nbsp;landen. En we&nbsp;zijn&nbsp;er trots op&nbsp;dat&nbsp;we&nbsp;jaar&nbsp;na&nbsp;jaar&nbsp;worden&nbsp;erkend&nbsp;met&nbsp;prijzen&nbsp;zoals&nbsp;\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\"&nbsp;en&nbsp;\\\"Best Company Culture.\\\"&nbsp;<\/p>\\n<p>Als je wilt&nbsp;groeien&nbsp;en&nbsp;ge&iuml;nspireerd&nbsp;wilt&nbsp;raken,&nbsp;zorg&nbsp;je er&nbsp;als&nbsp;Klantenservicemedewerker&nbsp;in&nbsp;Lissabon, Portugal (On-Site)&nbsp;voor&nbsp;dat&nbsp;de&nbsp;prestatiedoelen&nbsp;in alle&nbsp;operationele&nbsp;processen&nbsp;worden&nbsp;behaald.&nbsp;Daarnaast&nbsp;zorg&nbsp;je&nbsp;ervoor&nbsp;dat&nbsp;we&nbsp;voldoen&nbsp;aan&nbsp;de&nbsp;verwachtingen&nbsp;van de&nbsp;klant&nbsp;op het&nbsp;gebied&nbsp;van&nbsp;operationele&nbsp;uitmuntendheid:&nbsp;hoge&nbsp;doelstellingen&nbsp;wat&nbsp;betreft&nbsp;kwaliteit,&nbsp;effici&euml;ntie&nbsp;en&nbsp;het&nbsp;verbeteren&nbsp;van de&nbsp;klantreis.&nbsp;<\/p>\\n<p><strong>Carri&egrave;regroei&nbsp;en&nbsp;persoonlijke&nbsp;ontwikkeling<\/strong>&nbsp;<\/p>\\n<p>Wij&nbsp;bieden&nbsp;je alle&nbsp;trainingen,&nbsp;geavanceerde&nbsp;technologie&euml;n&nbsp;en&nbsp;de continue&nbsp;ondersteuning&nbsp;die je&nbsp;nodig&nbsp;hebt&nbsp;om&nbsp;succesvol&nbsp;te&nbsp;zijn. Bij Concentrix is er&nbsp;re&euml;el&nbsp;potentieel&nbsp;voor&nbsp;carri&egrave;re-&nbsp;en&nbsp;persoonlijke&nbsp;groei.&nbsp;Ongeveer&nbsp;80% van&nbsp;onze&nbsp;managers&nbsp;en&nbsp;leiders&nbsp;is&nbsp;vanuit&nbsp;de eigen&nbsp;organisatie&nbsp;doorgegroeid!&nbsp;Daarom&nbsp;bieden&nbsp;we&nbsp;een&nbsp;reeks GRATIS leer-&nbsp;en&nbsp;leiderschapsontwikkelingsprogramma's&nbsp;aan,&nbsp;ontworpen&nbsp;om je op&nbsp;weg&nbsp;te&nbsp;helpen&nbsp;naar&nbsp;de&nbsp;carri&egrave;re&nbsp;die je&nbsp;altijd&nbsp;al&nbsp;voor&nbsp;ogen&nbsp;had.&nbsp;<\/p>\\n<p><strong>Wat je&nbsp;gaat&nbsp;doen&nbsp;in&nbsp;deze&nbsp;rol<\/strong>&nbsp;<\/p>\\n<p>Als&nbsp;Klantenservicemedewerker&nbsp;ga je:&nbsp;<\/p>\\n<ul>\\n<li>Reageren&nbsp;op&nbsp;inkomende&nbsp;klantvragen&nbsp;en&nbsp;relevante&nbsp;informatie&nbsp;over de casus&nbsp;documenteren.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zorgen&nbsp;voor&nbsp;een&nbsp;uitstekende&nbsp;klanttevredenheid&nbsp;door&nbsp;gebruikers&nbsp;te&nbsp;helpen&nbsp;met pre-sales,&nbsp;algemene&nbsp;vragen&nbsp;en&nbsp;technische&nbsp;ondersteuningsvragen&nbsp;via&nbsp;meerdere&nbsp;kanalen&nbsp;(zoals&nbsp;toegewezen).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Adequaat&nbsp;reageren&nbsp;of&nbsp;klanten&nbsp;escaleren&nbsp;naar&nbsp;hogere&nbsp;supportniveaus&nbsp;zoals&nbsp;gedefinieerd&nbsp;en&nbsp;gedocumenteerd.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Samenwerken met&nbsp;andere&nbsp;technici&nbsp;om&nbsp;helptickets&nbsp;op&nbsp;te&nbsp;lossen&nbsp;of correct&nbsp;te&nbsp;sluiten.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Jouw&nbsp;kwalificaties<\/strong>&nbsp;<\/p>\\n<p>Concentrix is&nbsp;een&nbsp;geweldige&nbsp;match&nbsp;als&nbsp;je:&nbsp;<\/p>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;een&nbsp;uitstekende&nbsp;beheersing&nbsp;van de Nederlandse taal (schriftelijk&nbsp;en&nbsp;mondeling)&nbsp;en&nbsp;vloeiend&nbsp;bent in het Engels (B2-niveau).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;uitstekende&nbsp;schriftelijke&nbsp;en&nbsp;mondelinge&nbsp;communicatieve&nbsp;vaardigheden&nbsp;om&nbsp;technische&nbsp;taal&nbsp;te&nbsp;vereenvoudigen&nbsp;voor&nbsp;niet-technische&nbsp;gebruikers.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Geduld&nbsp;toont&nbsp;bij&nbsp;het&nbsp;communiceren&nbsp;en&nbsp;oplossen&nbsp;van&nbsp;problemen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Op de&nbsp;hoogte&nbsp;blijft&nbsp;van de&nbsp;nieuwste&nbsp;IT-&nbsp;en&nbsp;tech-gerelateerde&nbsp;trends.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Proactief,&nbsp;zelfgemotiveerd&nbsp;en&nbsp;een&nbsp;geweldige&nbsp;teamspeler&nbsp;bent.&nbsp;<\/li>\\n<\/ul>\\n<p>Als je het&nbsp;gevoel&nbsp;hebt&nbsp;dat&nbsp;je&nbsp;niet&nbsp;aan&nbsp;elk&nbsp;vakje&nbsp;voldoet,&nbsp;moedigen&nbsp;we je&nbsp;alsnog&nbsp;aan&nbsp;om&nbsp;te&nbsp;solliciteren. We&nbsp;zullen&nbsp;ons&nbsp;best&nbsp;doen&nbsp;om je&nbsp;aan&nbsp;de&nbsp;juiste&nbsp;baan&nbsp;te&nbsp;koppelen, of het nu&nbsp;deze&nbsp;of&nbsp;een&nbsp;andere&nbsp;rol&nbsp;is.&nbsp;<\/p>\\n<p><strong>Wat&nbsp;bieden&nbsp;wij&nbsp;jou<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;deze&nbsp;rol&nbsp;bieden&nbsp;we&nbsp;voordelen&nbsp;die&nbsp;passen&nbsp;bij&nbsp;jouw&nbsp;unieke&nbsp;levensstijl:&nbsp;<\/p>\\n<ul>\\n<li>Fulltime&nbsp;dienstverband&nbsp;met&nbsp;contracten&nbsp;voor&nbsp;onbepaalde&nbsp;tijd&nbsp;(bespreekbaar&nbsp;afhankelijk&nbsp;van&nbsp;jouw&nbsp;ervaring&nbsp;en&nbsp;de&nbsp;behoeften&nbsp;van&nbsp;onze&nbsp;klant).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitief&nbsp;salaris&nbsp;en&nbsp;prestatiebonus.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Centrale&nbsp;locatie&nbsp;in&nbsp;Lissabon, Portugal.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>\\\"Bring-a-friend\\\" (verwijzings)&nbsp;bonusmogelijkheden.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Volledig&nbsp;betaalde&nbsp;training over het&nbsp;bedrijf&nbsp;en&nbsp;het project&nbsp;waaraan&nbsp;je&nbsp;gaat&nbsp;werken.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programma's&nbsp;voor&nbsp;loopbaanontwikkeling.&nbsp;<\/li>\\n<\/ul>\\n<p>Ervaar&nbsp;de&nbsp;beste&nbsp;versie&nbsp;van&nbsp;jezelf! Als&nbsp;dit&nbsp;voelt&nbsp;als&nbsp;de&nbsp;perfecte&nbsp;volgende&nbsp;stap in&nbsp;jouw&nbsp;carri&egrave;re, dan&nbsp;willen&nbsp;we&nbsp;graag&nbsp;van je&nbsp;horen.&nbsp;Solliciteer&nbsp;vandaag&nbsp;nog&nbsp;en&nbsp;ontdek&nbsp;waarom&nbsp;meer&nbsp;dan 440k+ 'game-changers' over de hele&nbsp;wereld&nbsp;Concentrix&nbsp;hun&nbsp;favoriete&nbsp;werkgever&nbsp;noemen.&nbsp;<\/p>\\n<p><strong>Concentrix is&nbsp;een&nbsp;werkgever&nbsp;met&nbsp;gelijke&nbsp;kansen<\/strong>&nbsp;<\/p>\\n<p>We&nbsp;zijn&nbsp;trots&nbsp;verenigd&nbsp;als&nbsp;&eacute;&eacute;n&nbsp;team,&nbsp;&eacute;&eacute;n&nbsp;bedrijf,&nbsp;wereldwijd. We&nbsp;zetten&nbsp;ons&nbsp;in&nbsp;voor&nbsp;gelijke&nbsp;arbeidskansen&nbsp;voor&nbsp;alle&nbsp;kandidaten&nbsp;en&nbsp;een&nbsp;werkomgeving&nbsp;vrij&nbsp;van&nbsp;discriminatie&nbsp;en&nbsp;intimidatie. Al&nbsp;onze&nbsp;wervingsprocedures&nbsp;zijn&nbsp;gebaseerd&nbsp;op&nbsp;zakelijke&nbsp;behoeften,&nbsp;functie-eisen&nbsp;en&nbsp;professionele&nbsp;kwalificaties,&nbsp;ongeacht&nbsp;ras,&nbsp;leeftijd,&nbsp;genderidentiteit,&nbsp;seksuele&nbsp;geaardheid,&nbsp;religie,&nbsp;etniciteit,&nbsp;gezins- of&nbsp;ouderlijke&nbsp;status,&nbsp;nationale&nbsp;afkomst, handicap of&nbsp;enige&nbsp;andere&nbsp;classificatie&nbsp;die&nbsp;wordt&nbsp;beschermd&nbsp;door de&nbsp;toepasselijke&nbsp;nationale&nbsp;wetgeving.&nbsp;<\/p>\\n<p><strong>Gerechtigdheid&nbsp;om&nbsp;te&nbsp;werken<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;overeenstemming&nbsp;met de&nbsp;Portugese&nbsp;wetgeving&nbsp;worden&nbsp;alleen&nbsp;sollicitanten&nbsp;die&nbsp;wettelijk&nbsp;bevoegd&nbsp;zijn&nbsp;om in Portugal&nbsp;te&nbsp;werken&nbsp;in&nbsp;overweging&nbsp;genomen&nbsp;voor&nbsp;deze&nbsp;functie.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1757872373\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T12:16:44.132+01:00\",\"created_at\":\"2026-05-22T12:08:51.644+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1541\",\"campaign_id\":\"539\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1733181\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-Speaking) - On Site NW01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Italian-Speaking)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (on-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative on our team, you will:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Escalate potential service issues initially with Mentor&nbsp;<br \/>- To follow all the processes and procedures of the project&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Italian, and advanced level of English<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your<strong> unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Rotative shift between Monday to Saturday, 09:00 - 18:00 &nbsp;or 10:00 - 19:00 <br \/>- Salary 20,972 euros gross\/year + up to 2,000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1733181<\/p>\",\"ats_external_id\":\"R1733181\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1747.75\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T15:16:33.336+02:00\",\"created_at\":\"2026-05-22T10:09:22.288+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"nichola.macey@concentrix.com\"},\"first_name\":\"Macey, Nichola\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373531\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Italian-Speaking----On-Site-NW01_R1733181\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Italian-Speaking----On-Site-NW01_R1733181\/apply\",\"job_requisition_id\":\"R1733181\"}],\"organizations\":[{\"wid\":\"494c1b495ebc101fca697bf909550000\",\"descriptor\":\"20103 - Newage - WHSBTSPAIN220\",\"reference_id\":\"WHSBTSPAIN220\",\"custom_reference_id\":\"WHSBTSPAIN220\",\"company_reference_id\":null},{\"wid\":\"5177aea6045b103a4e98ae377ba20000\",\"descriptor\":\"W0ZQX3 P_Sbt_Spain_Newage\",\"reference_id\":\"W0ZQX3\",\"custom_reference_id\":\"W0ZQX3\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreana.diiorio1@concentrix.com\"},\"first_name\":\"Andreana Di Iorio (102541145)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733181\",\"wid\":\"fe667d37c1e0100a6cadbebdc8a00000\",\"descriptor\":\"Customer Representative (Italian-Speaking) - On Site NW01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"915\",\"campaign_title\":\"VW | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Dutch<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with <strong>Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"417068123\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-06-05T01:59:03.776+02:00\",\"created_at\":\"2026-05-22T10:05:51.990+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"914\",\"campaign_title\":\"VW | Croatian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Croatian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Croatian<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with <strong>Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1826291634\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-29T01:59:02.378+02:00\",\"created_at\":\"2026-05-22T09:59:21.235+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1617\",\"campaign_id\":\"947\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-English\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Englisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Englischer Support!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als&nbsp;<strong>Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Bereich Telekommunikation<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Pensum 80-100% | Standort Wallisellen ZH | Montag - Freitag von 08:00 - 17:30 Uhr | Supportsprachen: Deutsch und Englisch | Outbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p>Als&nbsp;<strong>Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Bereich Telekommunikation<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p>Unsere Kunden professionell und freundlich &uuml;ber unsere&nbsp;<strong>Telekommunikationsprodukte und -dienstleistungen beraten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Aktiv Produkte und Dienstleistungen verkaufen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/p>\\n<\/li>\\n<li>\\n<p>Unsere Kunden bei&nbsp;<strong>Anfragen und Problemen unterst&uuml;tzen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Stets auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber sein, um&nbsp;<strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenbeziehungen <\/strong>durch regelm&auml;ssige Pflege und&nbsp;<strong>proaktive Ansprache&nbsp;<\/strong>ausbauen und betreuen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verkaufschancen erkennen <\/strong>und&nbsp;<strong>Cross- und Upselling-Strategien <\/strong>nutzen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Spass am Vertrieb <\/strong>hast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einfliessen l&auml;sst &ndash; idealerweise in der Telekommunikationsbranche.<\/p>\\n<\/li>\\n<li>\\n<p>Die folgenden Anforderungen erf&uuml;llst:<\/p>\\n<ul>\\n<li>\\n<p><strong>Du hast sehr gute Deutsch- und Englischkenntnisse <\/strong>in Wort und Schrift.<\/p>\\n<\/li>\\n<li>\\n<p>Du sprichst&nbsp;<strong>Schweizerdeutsch<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p>Eine starke&nbsp;<strong>Kunden- und Serviceorientierung hast<\/strong>, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/p>\\n<\/li>\\n<li>\\n<p>Selbst komplexe technische Sachverhalte mit deiner hervorragenden&nbsp;<strong>Kommunikationsf&auml;higkeit <\/strong>verst&auml;ndlich erkl&auml;ren kannst.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Motiviert bist, deine Ziele zu erreichen <\/strong>und den Erfolg deines Unternehmens aktiv mitzugestalten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Interesse und&nbsp;<strong>Begeisterung f&uuml;r technische Produkte und Innovationen <\/strong>mitbringst.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits Erfahrung im <strong>Kundenservice, im B2B Bereich, im Detailhandel, als Chauffeur, in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/p>\\n<\/li>\\n<li>Starte in&nbsp;<strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/li>\\n<li>\\n<p>Mit einer&nbsp;<strong>flexiblen Einsatzplanung<\/strong> l&auml;sst sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;ssige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten ein&nbsp;<strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1622848<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"676731616\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-05-29T07:57:36.794+02:00\",\"created_at\":\"2026-05-22T09:52:13.538+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"896\",\"campaign_id\":\"19209\",\"campaign_title\":\"Sr. Manager, Payroll R1731598\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager, Payroll (UK Region)\",\"street\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\",\"address\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"7708\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"At Concentrix, we are a global technology and services leader that powers the world\u2019s best brands through innovative solutions, operational excellence, and deep expertise across customer engagement and business services. As we continue to grow and transform, we are seeking a highly experienced Senior Manager, Payroll to lead a complex payroll portfolio across multiple countries, entities, locations, and vendors  \\n\\nThis is a strategic leadership opportunity for a payroll professional with deep expertise in multi-country payroll operations, the ability to lead payroll leaders and teams at scale, and a strong track record in managing complexity across diverse regulatory and business environments. The role requires exceptional stakeholder engagement across HR, Finance, Tax, Legal, and senior business leadership, together with the capability to drive continuous improvement, standardisation, and transformation to strengthen payroll performance, controls, and service excellence. \\n\\nBased in South Africa, this role is accountable for ensuring the accurate, timely, and compliant delivery of payroll services across all areas of responsibility, while maintaining strong standards of governance, risk management, and operational control.\",\"long_description\":\"<h2><\/h2><h2>What you&#39;ll be doing<\/h2><ul><li><h2>Ensure that payrolls are processed in a timely manner, that they run successfully adhering to established regulatory requirements and laws, including tax and labor laws. This is achieved by actively being involved in the set up and maintenance of appropriate policies, standard office operating procedures, and applying international, federal, state, and local payroll tax regulatory requirements<\/h2><\/li><li><h2>Partner to determine key performance standards for payroll processing and carry out effective management of operations to ensure those standards are met<\/h2><\/li><li><h2>Identify areas of payroll processing for improvement and propose new ways of addressing and settling issues<\/h2><\/li><li><h2>Provide effective leadership, supervision, and guidance to payroll team members to enable them succeed on their job, including but not limited to setting SMART Goals, providing the team adequate training, guidance, and expertise<\/h2><\/li><li><h2>Ensure adequate training and development so the payroll staff members have the skills and knowledge to effectively answer customers\u2019 inquiries and questions, and researching, troubleshooting, and resolving cases relating to customer escalations<\/h2><\/li><li><h2>Plan, supervise, coordinate, and evaluate the work of subordinates and have involvement in hiring, termination or disciplining staff<\/h2><\/li><li><h2>Ensure robust processes relating to tax and accounting reconciliation processes and execute tax updates are designed, implemented and complied with<\/h2><\/li><li><h2>Ensure robust processes relating to year end processes involving closing out the calendar year; and new year start up processes are designed, implemented and complied with<span>\u00a0<\/span><\/h2><\/li><li><h2>Assist in global work and initiatives as needed<\/h2><\/li><\/ul><h2><\/h2><h2>What you&#39;ll need<\/h2><ul><li><h2>Bachelor&#39;s Degree in related field from a four-year college or university with 10&#43; Years of Experience (with at least 2 - 4 years of Progressive Mgmt. Experience) preferred.<\/h2><\/li><li><h2>Demonstrated ability to comprehend, analyze, and interpret.<\/h2><\/li><li><h2>Solid understanding of the organization&#39;s business operations and industry; demonstrated business acumen.<\/h2><\/li><li><h2>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.<\/h2><\/li><li><h2>Excellent attention to detail.<\/h2><\/li><li><h2>Demonstrated ability to take initiative and ownership with focus on continuous improvement.<\/h2><\/li><li><h2>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/h2><\/li><li><h2>Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/h2><\/li><li><h2>Advanced Microsoft Office skills.<\/h2><\/li><li><h2>Excellent communication skills and styles, both written and verbal; demonstrated ability to effectively present information to internal and external associates.<br \/>\u00a0<\/h2><\/li><\/ul><h2>Concentrix is an equal opportunity employer.<\/h2><p><\/p><h2>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/h2>\",\"ats_external_id\":\"R1731598\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"100333\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-05-27T22:04:35.878+08:00\",\"created_at\":\"2026-05-22T00:04:31.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTIwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Manager--Payroll--UK-Region-_R1731598\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"7708\",\"primary_location\":{\"id\":\"ZA-CAP-MAINR-01\",\"wid\":\"d400e09d53be101d4cd7f4ed03e60000\",\"descriptor\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.daykin@concentrix.com\"},\"first_name\":\"Daykin, Michelle\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102525090\",\"wid\":\"da7d7d2449a21010339393c5352a0002\",\"descriptor\":\"Michelle Daykin (102525090)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0826\",\"descriptor\":\"Sr. Manager, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Manager--Payroll--UK-Region-_R1731598\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Manager--Payroll--UK-Region-_R1731598\/apply\",\"job_requisition_id\":\"R1731598\"}],\"organizations\":[{\"wid\":\"aa89cf143da410157212790aba390000\",\"descriptor\":\"W0ZVBT Ukrgn_Hq\",\"reference_id\":\"W0ZVBT\",\"custom_reference_id\":\"W0ZVBT\",\"company_reference_id\":null},{\"wid\":\"ce0ce82f114810156f8414ae6b0e0000\",\"descriptor\":\"23071 - Opexother - UKRGNHQ\",\"reference_id\":\"UKRGNHQ\",\"custom_reference_id\":\"UKRGNHQ\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"f9af6d72609801c00b64b2183c06e3bd\",\"descriptor\":\"(REGION) PAYROLL\",\"reference_id\":\"REGPAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aoife.crilly@concentrix.com\"},\"first_name\":\"Aoife Crilly (793985)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1731598\",\"wid\":\"101373ccf4b9100a37d1025f05d00000\",\"descriptor\":\"Senior Manager, Payroll (UK Region)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"897\",\"campaign_id\":\"19208\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1733013\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect D365&FO\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are on the lookout for a seasoned Dynamics 365 Finance and Operations Architect who possesses a strong technical acumen and functional expertise in Dynamics F&amp;O (cloud). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&amp;O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).<\/p><p><\/p><p><\/p><p><\/p><p>Qualifications:<\/p><p><\/p><p>\u00b7 Proven track record in Dynamics 365 and F&amp;O engineering, architecture, or similar roles.<\/p><p>\u00b7 Extensive experience in the technical and functional aspects of Dynamics F&amp;O<\/p><p>\u00b7 Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.<\/p><p>\u00b7 Ability to create and maintain comprehensive system documentation and ERP process instructions.<\/p><p>\u00b7 Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.<\/p><p>\u00b7 Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.<\/p><p><\/p><p>Required Skill Set:<\/p><p><\/p><p>\u00b7 Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.<\/p><p>\u00b7 Experience in system integration and interfacing with third-party systems.<\/p><p>\u00b7 Understanding of ERP system architecture and best practices.<\/p><p>\u00b7 Experience in delivering technical or functional training and knowledge transfer sessions.<\/p><p>\u00b7 Experience in Project operations<\/p><p><\/p><p>Technical Skills:<\/p><ul><li>\u00b7 Experience in Dynamics F&amp;O\/AX migration and modernization projects.<\/li><li>Background experience in Dynamics 365customer service and sales functionality, customizations, and administration.<\/li><li>\u00b7 Knowledge of system integration and interfacing techniques.<\/li><li>Starter Kit configuration.\u00a0 In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required<\/li><li>\u00b7 Understanding of ERP system administration and best practices.<\/li><li>\u00b7 Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).<\/li><li>\u00b7 Proficiency in documenting technical designs and system configurations.<\/li><li><p>Dynamics 365 Customer Engagement Online<\/p><\/li><li><p>Knowledge in Dynamics 365 modules, Customer service, Omnichannel, Sales and Field Service etc.<\/p><\/li><li>\u00b7 Understanding of cloud technologies and their implications for ERP systems.<\/li><\/ul>\",\"ats_external_id\":\"R1733013\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T04:06:27.253+08:00\",\"created_at\":\"2026-05-22T00:04:30.744+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTIwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-D365-FO_R1733013\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bucuresti\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":null,\"primary_location\":{\"id\":\"RO-WAH-ROMAN-01\",\"wid\":\"caee893f0ff1010409ed122336100000\",\"descriptor\":\"RON Work- at -Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373289\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-D365-FO_R1733013\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-D365-FO_R1733013\/apply\",\"job_requisition_id\":\"R1733013\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1733013\",\"wid\":\"6b33ff051eb0100a3892919883270000\",\"descriptor\":\"Solution Architect D365&FO\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"898\",\"campaign_id\":\"19184\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1732930\",\"campaign_type\":\"job_application\",\"job_title\":\"M365 Architect German and English (m\/f\/d)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40219\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for people with a passion for delivering customer success. As a Senior Support Partner CSA, you will act as a customer-facing technical expert supporting Microsoft customers with their most critical and complex incidents and technical questions, primarily focused on Microsoft 365 Apps (Office), legacy Microsoft Office products, and Office for Mac. In this role, you will work directly with customers on a day-to-day basis, leading deep technical investigations, driving resolution of high-impact incidents, and acting as a trusted advisor during business-critical situations.<\/p><p>This is a highly customer-facing role where the majority of your time is spent engaging with customer stakeholders, understanding their environments, and resolving complex technical challenges and delivering technical workshop content to customer audiences.<\/p><p>This opportunity will allow you to accelerate your technical expertise in advanced troubleshooting, develop strong customer engagement and presentation as well as communication skills, and gain deep experience across Microsoft 365 Apps and related technologies.<\/p><p>This role offers flexible work options with remote and onsite work possibilities; it will require a strong focus on direct customer interaction and collaboration.<\/p><p><\/p><h1><\/h1><h1><b>You will:<\/b><\/h1><p><\/p><p><\/p><p>Customer Resolution: Act as an internal expert to resolve longer-running, sensitive, or escalated issues and identify and build relationships with internal and external teams to resolve customer issues.<br \/>Identify reoccurring roadblocks and escalate as needed and manage escalated issues and ensure existing processes don\u2019t hinder resolution.<br \/>Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response<br \/>Process Improvement: Surface feedback and identify systematic issues and lead process improvement efforts and review retrospective summaries and resolve recurring or sensitive issues.<br \/>Critical Incident Ownership: Act as the primary technical owner for customer-critical and complex incidents related to Microsoft 365 Apps (Office), legacy Office products, and Office for Mac, ensuring end-to-end resolution and customer satisfaction.<br \/>Deep Technical Troubleshooting: Lead advanced troubleshooting across client, service, and integration layers using structured methodologies. Analyse logs, traces, and system behaviour to isolate root cause in complex and ambiguous scenarios.<br \/>Cross-Technology Resolution: Troubleshoot across multiple domains including Microsoft 365 Apps, Windows, macOS, identity, networking, and service connectivity to resolve high-impact customer issues.<br \/>Escalation &amp; Orchestration: Engage and coordinate with Microsoft engineering, support, and partner teams to drive resolution of critical incidents, ensuring clear ownership, prioritisation, and timely progress.<br \/>Root Cause Analysis &amp; Prevention: Deliver detailed root cause analysis (RCA) and post-incident reviews. Identify patterns and recommend proactive measures to prevent recurrence of issues.<br \/>Advanced Diagnostics: Perform in-depth diagnostics using network tracing (e.g., Fiddler\/Wireshark), ETL trace analysis, and Sysinternals tools to identify performance, authentication, and application-level issues.<br \/>Customer Communication: Provide clear, structured, and executive-level communication during high-severity incidents, managing customer expectations and building trust throughout the lifecycle of the issue.<br \/>Knowledge Sharing: Contribute to internal knowledge bases, document troubleshooting approaches, and share learnings with broader teams to improve overall support capability. - Continuous Improvement: Identify systemic issues in products, processes, or supportability and provide feedback to Microsoft engineering and service teams.<br \/>Workshop Delivery to larger customer audiences, covering security, troubleshooting, environment assessments and problem avoidance<br \/>OR Bachelor&#39;s Degree in Computer Science, Information Technology, or related field AND 6&#43; years of relevant experience<br \/>OR Master&#39;s Degree in Computer Science, Information Technology, or related field AND 4&#43; years of relevant experience<br \/>OR equivalent experience<br \/>\u00a0<\/p><p><\/p><h1><b>What you need to have is:<\/b><\/h1><p><\/p><p>Required Qualifications<\/p><p><\/p><p>Fluency in German &amp; English language<br \/>9&#43; years of experience in technical support, customer engineering, or related roles, with a strong focus on troubleshooting complex enterprise environments<br \/>Experience with Office for Mac troubleshooting, including platform-specific behaviours and limitations<br \/>Strong knowledge of Microsoft 365 Apps architecture, deployment, servicing, and update channels (Example: Knowledge of LTSC)<br \/>Proven expertise in troubleshooting and resolving complex incidents in Microsoft 365 Apps (Office), legacy Office products, and Office for Mac<br \/>Strong experience in advanced troubleshooting techniques including log analysis, network tracing (e.g., Fiddler, Wireshark), ETL trace analysis, and use of Sysinternals tools<br \/>Experience troubleshooting across client operating systems (Windows and macOS), application layers, identity\/authentication, and service connectivity<br \/>Demonstrated ability to manage and drive resolution of high-severity, business-critical customer incidents involving multiple stakeholders<br \/>Knowledge of networking fundamentals (DNS, TCP\/IP, proxies, firewalls) and their impact on Office\/M365 Apps functionality<br \/>Presentation and Workshop\/ Trainer experience in delivering standardized readiness to larger audiences<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1732930\",\"location\":\"D\u00fcsseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T02:03:56.922+08:00\",\"created_at\":\"2026-05-21T20:09:59.471+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/M365-Architect-German-and-English--m-f-d-_R1732930\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"40219\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373248\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/M365-Architect-German-and-English--m-f-d-_R1732930\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/M365-Architect-German-and-English--m-f-d-_R1732930\/apply\",\"job_requisition_id\":\"R1732930\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1732930\",\"wid\":\"ff65774e2f6d100a2e76a3b6b0aa0000\",\"descriptor\":\"M365 Architect German and English (m\/f\/d)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"899\",\"campaign_id\":\"19156\",\"campaign_title\":\"Team Leader, Operations R1731060\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1731060\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-22T14:06:28.086+08:00\",\"created_at\":\"2026-05-21T16:08:12.213+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Team-Leader--Operations_R1731060\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y1\",\"wid\":\"6bbff8fc533b0183c2fd1f0770638e0a\",\"descriptor\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"febrina.febrina@concentrix.com\"},\"first_name\":\"., Febrina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103126641\",\"wid\":\"0911a45276cb1012c74ffb92434e0000\",\"descriptor\":\"Febby . (103126641)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Team-Leader--Operations_R1731060\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Team-Leader--Operations_R1731060\/apply\",\"job_requisition_id\":\"R1731060\"}],\"organizations\":[{\"wid\":\"6515436433f31009ecb4ba621f3a0000\",\"descriptor\":\"W101AI HSBCinsurance\",\"reference_id\":\"W101AI\",\"custom_reference_id\":\"W101AI\",\"company_reference_id\":null},{\"wid\":\"2bd43e3f068d10193b4188892da40000\",\"descriptor\":\"26426 - HSBC - 980009922\",\"reference_id\":\"980009922\",\"custom_reference_id\":\"980009922\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"surbhi.jain@concentrix.com\"},\"first_name\":\"Surbhi Jain (101731692)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731060\",\"wid\":\"1f5cb8323a6d100a1c46ace6540b0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1542\",\"campaign_id\":\"538\",\"campaign_title\":\"Advisor I, Sales R1732951\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generator - Mercado Espa\u00f1ol WP01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\" Lead Generator en Valencia \",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como<b> Lead Generator en Valencia (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como <b>Lead Generator <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><div><p><span><span>- Contactar con los concesionarios para ofrecer la<span>\u00a0<\/span><\/span><span>app<\/span><span><span>\u00a0<\/span>de Wallapop como plataforma para la venta de veh\u00edculos de segunda mano.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Contacto inicial de con la concesi\u00f3n para el ofrecimiento de un \u201cTrial<span>\u00a0<\/span><\/span><span>pass<\/span><span>\u201d de 30 d\u00edas para el m\u00f3dulo profesional de la<span>\u00a0<\/span><\/span><span>app<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Posterior contacto de seguimiento del \u201cTrial<span>\u00a0<\/span><\/span><span>pass<\/span><span>\u201d y posterior cierre de contrato una vez finalizado el tiempo de prueba.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0<\/p><p>- Conocimiento del mundo de la automoci\u00f3n.\u00a0<\/p><p>- Experiencia comercial en ventas y mantenimiento de cartera (venta no agresiva)\u00a0<\/p><p>- Conocimiento del sector de clasificados.\u00a0<\/p><p>- Persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico.\u00a0<\/p><p>- Vocaci\u00f3n de servicio y ayuda.\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu <b>estilo de vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato\u00a0indefinido de 30h con horario de Lunes a Viernes, 09:00 - 15:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Valencia<br \/>- Salario: <span>13,886 <\/span>euros brutos &#43; hasta 5.000 euros brutos en bonus al a\u00f1o \u00a0&#43; seguro m\u00e9dico privado<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><span>R1732951<\/span><\/p>\",\"ats_external_id\":\"R1732951\",\"location\":\"Valencia, Valencia \",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T14:05:08.908+02:00\",\"created_at\":\"2026-05-21T16:06:48.222+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374005\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Lead-Generator---Mercado-Espaol-WP01_R1732951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Lead-Generator---Mercado-Espaol-WP01_R1732951\/apply\",\"job_requisition_id\":\"R1732951\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"003ea3a0bf73101effc2576582ea0000\",\"descriptor\":\"W0ZRET P_Sbt_Spain_Wallapop Motor\",\"reference_id\":\"W0ZRET\",\"custom_reference_id\":\"W0ZRET\",\"company_reference_id\":null},{\"wid\":\"5177aea6045b103971413c2e685f0000\",\"descriptor\":\"20178 - Wallapop - WHSBTSPAIN289\",\"reference_id\":\"WHSBTSPAIN289\",\"custom_reference_id\":\"WHSBTSPAIN289\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"daniel.cabeza@concentrix.com\"},\"first_name\":\"Daniel Francisco Cabeza Garcia -Tu\u00f1on (102541894)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732951\",\"wid\":\"fb14c6f2e9f5100a32e0c405ad820000\",\"descriptor\":\"Lead Generator - Mercado Espa\u00f1ol WP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"168\",\"campaign_id\":\"769\",\"campaign_title\":\"R1733081 Automotive Case Management (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Case Management (Remote)\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<p>Title: Automotive Case Management (Remote)<\/p>\\n<p>Location: CAN WAH<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Automotive Case Management Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) , you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Case Management (Remote) role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.00-$21.00\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We accept applications for this position on an ongoing basi<strong>s.<\/strong><\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<h1><br \/>Equal Opportunity Statement<\/h1>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">SK<\/a>.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<h1><br \/>Equal Opportunity Statement<\/h1>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">SK<\/a>.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p style=\\\"text-align: inherit;\\\">&nbsp;<\/p>\\n<p style=\\\"text-align: left;\\\">Location:<\/p>\\n<p>CAN, NS, Work-at-Home<\/p>\\n<p style=\\\"text-align: inherit;\\\">&nbsp;<\/p>\\n<p style=\\\"text-align: left;\\\">Language Requirements:<\/p>\\n<p style=\\\"text-align: inherit;\\\">&nbsp;<\/p>\\n<p style=\\\"text-align: left;\\\">Time Type:<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p>\\n<p><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u> HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le repr&eacute;sentant en gestion des dossiers automobiles (&agrave; distance) travaille de la maison et interagit avec les clients par des appels entrants et sortants et\/ou des canaux en ligne. Ce r&ocirc;le est responsable d'offrir un service &agrave; la client&egrave;le exceptionnel et\/ou un soutien technique en r&eacute;solvant les questions et probl&egrave;mes de routine li&eacute;s aux produits et services des clients. (Les v&eacute;t&eacute;rans militaires sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Cherchez-vous un changement de carri&egrave;re au sein d'une organisation mondiale tourn&eacute;e vers l'avenir qui favorise une v&eacute;ritable culture inclusive, ax&eacute;e sur les gens et un v&eacute;ritable sentiment d'appartenance? Aimeriez-vous rejoindre une entreprise qui remporte chaque ann&eacute;e les prix &laquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\"><strong> Meilleurs lieux de travail <\/strong><\/a>au monde &raquo;, &laquo; <strong>Meilleure culture d'entreprise<\/strong> &raquo; et &laquo; <strong>Meilleures entreprises pour la croissance de carri&egrave;re<\/strong> &raquo;? Alors un poste de repr&eacute;sentant en soutien technique chez Concentrix est exactement l'endroit qu'il vous faut!&nbsp;<\/p>\\n<p>En tant que candidat provisoire en gestion de cas automobile (&agrave; distance), vous rejoindrez une &eacute;quipe organiquement diversifi&eacute;e provenant de 70+ pays o&ugrave; TOUS les membres contribuent et se soutiennent mutuellement pour le succ&egrave;s et le bien-&ecirc;tre, fi&egrave;rement unis comme des &laquo; r&eacute;volutionnaires &raquo;. Ensemble, nous aidons les marques les plus connues au monde &agrave; alimenter un univers qui fonctionne gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; l'innovation technologique. Et en raison de la croissance continue, nous recherchons davantage de personnes talentueuses qui changent la donne pour rejoindre notre mission, des personnes aussi passionn&eacute;es que nous par l'id&eacute;e d'offrir une exp&eacute;rience client exceptionnelle.<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>C'est une excellente occasion de r&eacute;imaginer un tout nouveau parcours professionnel et de se faire des &laquo; amis pour la vie &raquo; en m&ecirc;me temps. Nous vous offrirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour r&eacute;ussir. De plus, chez Concentrix, il y a un vrai potentiel de croissance professionnelle (et personnelle). En fait, environ 80% de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus de l'int&eacute;rieur! C'est pourquoi nous offrons une gamme GRATUITE de programmes d'apprentissage et de d&eacute;veloppement du leadership con&ccedil;us pour vous orienter vers le type de carri&egrave;re que vous avez toujours imagin&eacute;.<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S DANS CE POSTE<\/strong><\/p>\\n<p>En tant que gestionnaire de cas automobile (&agrave; distance), vous allez :<\/p>\\n<ul>\\n<li>R&eacute;pondez rapidement aux questions et pr&eacute;occupations concernant les produits li&eacute;s &agrave; l'automobile.<\/li>\\n<li>R&eacute;soudre les demandes clients en suivant des processus standardis&eacute;s tout en faisant r&eacute;f&eacute;rence &agrave; une base de connaissances interne,<\/li>\\n<li>Identifiez les besoins des clients en posant des questions pertinentes, en recherchant la situation en question et en coordonnant avec les autres d&eacute;partements pour assurer des solutions rapides.<\/li>\\n<li>Collaborez avec les clients, les concessionnaires et\/ou les &eacute;quipes de soutien sur le terrain afin de recueillir les informations n&eacute;cessaires, le cas &eacute;ch&eacute;ant, afin de soutenir les escalades des clients.<\/li>\\n<li>Communiquez, par &eacute;crit (courriel, texto ou clavardage), avec les clients au sujet de leur motivation &agrave; entrer en contact et fournissez des communications de suivi, au besoin, tout au long du parcours de r&eacute;solution vers la finalisation.<\/li>\\n<li>Offrir des exp&eacute;riences clients expertes... avec un sourire.<\/li>\\n<\/ul>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre v&eacute;ritable compassion apporteront de la valeur et du succ&egrave;s &agrave; chaque interaction avec un client. Parmi les autres qualifications requises pour notre poste de gestion de cas automobile (&agrave; distance) figurent :<\/p>\\n<ul>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou GED, et avoir au moins 18 ans.<\/li>\\n<li>Passionn&eacute; d'automobile ou ayant une connaissance assez approfondie du fonctionnement des automobiles.<\/li>\\n<li>Poss&eacute;der des comp&eacute;tences naturelles en service &agrave; la client&egrave;le et prendre vraiment plaisir &agrave; aider les gens.<\/li>\\n<li>Soyez un r&eacute;solveur de probl&egrave;mes empathique et un penseur critique.<\/li>\\n<li>&Agrave; l'aise avec les ordinateurs et Internet, ainsi que l'utilisation simultan&eacute;e de plusieurs applications.<\/li>\\n<li>Une exp&eacute;rience pr&eacute;alable dans l'industrie automobile, le service &agrave; la client&egrave;le et\/ou la gestion de cas, ainsi qu'un minimum d'une (1) ann&eacute;e dans un r&ocirc;le en contact direct avec la client&egrave;le, sont recommand&eacute;es.<\/li>\\n<li>Ma&icirc;trise du multit&acirc;che rapide<\/li>\\n<li>L'enthousiasme d'apprendre de nouvelles technologies<\/li>\\n<\/ul>\\n<p><strong>CE QUE NOUS VOUS OFFRONS?<\/strong><\/p>\\n<p>L'un des Culture Beliefs de notre entreprise dit : &laquo; Nous d&eacute;fendons nos gens. &raquo; C'est pourquoi nous investissons de fa&ccedil;on significative dans nos r&eacute;volutionnaires, notre infrastructure et nos capacit&eacute;s afin d'assurer le succ&egrave;s &agrave; long terme tant pour nos &eacute;quipes que pour nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et votre d&eacute;veloppement personnel. Dans ce r&ocirc;le, vous recevrez &eacute;galement :<\/p>\\n<ul>\\n<li>La fourchette salariale de base pour ce poste est de 16,00 $ &agrave; 21,00 $\/heure (le taux de r&eacute;mun&eacute;ration ne sera pas inf&eacute;rieur au salaire minimum applicable). Les salaires r&eacute;els varient selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les comp&eacute;tences. Les avantages offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent l'assurance m&eacute;dicale, dentaire et visuelle, un programme complet d'aide aux employ&eacute;s, un r&eacute;gime de retraite 401(k), des cong&eacute;s pay&eacute;s et des jours f&eacute;ri&eacute;s ainsi que des journ&eacute;es d'apprentissage pay&eacute;es. &nbsp; &nbsp;Nous acceptons les candidatures pour ce poste de fa&ccedil;on continue.<\/li>\\n<li>Option d'inscription &agrave; DailyPay pour acc&eacute;der au paiement &laquo; anticip&eacute; &raquo;, quand vous le souhaitez<\/li>\\n<li>Des occasions de r&eacute;seautage d'entreprise avec des groupes organis&eacute;s sur les sujets suivants : R&eacute;seau des femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Capacit&eacute; (Handicap), Dynamique ((Neurodiversit&eacute;), Femmes dans la technologie, OneEarth Champions, et plus encore<\/li>\\n<li>Programmes de sant&eacute; et bien-&ecirc;tre avec des partenaires form&eacute;s pour promouvoir un vous-m&ecirc;me en sant&eacute;<\/li>\\n<li>Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant<\/li>\\n<li>Un cadre de bureau moderne, &agrave; la fine pointe de la technologie, avec des technologies avanc&eacute;es et une excellente &eacute;quipe<\/li>\\n<li>Des programmes et &eacute;v&eacute;nements qui soutiennent la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, la durabilit&eacute; et le soutien communautaire<\/li>\\n<li>C&eacute;l&eacute;brations pour la Journ&eacute;e du Concentrix, la Journ&eacute;e d'appr&eacute;ciation des r&eacute;volutionnaires, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/li>\\n<li>Une gamme d'autres avantages et avantages<\/li>\\n<\/ul>\\n<p><strong>R&Eacute;IMAGINEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME! <\/strong><\/p>\\n<p>Si tout cela vous semble &ecirc;tre la prochaine &eacute;tape parfaite dans votre parcours professionnel, nous voulons avoir de vos avis. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440 000 acteurs majeurs &agrave; travers le monde consid&egrave;rent Concentrix comme leur &laquo; employeur de choix &raquo;.<\/p>\\n<p><strong>DISPONIBILIT&Eacute; D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste de fa&ccedil;on continue. Il est actuellement pour une vacance imm&eacute;diate existante; Cependant, nous consid&eacute;rons aussi les candidatures pour de futures opportunit&eacute;s au fur et &agrave; mesure qu'elles se pr&eacute;sentent. Nous encourageons tous les candidats int&eacute;ress&eacute;s &agrave; postuler.<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant&nbsp;<a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants :&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a>&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a>&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB,&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a>&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>,&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>,&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>&nbsp;et&nbsp;<a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer&nbsp;<u>ICI<\/u>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1733081\",\"location\":\"CAN, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-04T19:59:08.163-04:00\",\"created_at\":\"2026-05-21T15:05:45.187-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"72581\",\"wid\":\"60219339f7a01064825ef21b9482711b\",\"descriptor\":\"Colleen O'Brien (72581)\"},{\"id\":\"101597536\",\"wid\":\"cb97d6a4ac3d01b9153887a7bf1b1bdd\",\"descriptor\":\"Michelle Murphy (101597536)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"200400446\",\"wid\":\"60219339f7a01064b7ba8540cdf68bf6\",\"descriptor\":\"Kerry Fitzgerald (200400446)\"},{\"id\":\"101982443\",\"wid\":\"1dc2b25fd722011ee1aae2655b660000\",\"descriptor\":\"Isabela Saldanha (101982443)\"},{\"id\":\"101438410\",\"wid\":\"b53fba3ab8d901d3be865700161f5535\",\"descriptor\":\"M. Osaf AhmEd (101438410)\"},{\"id\":\"102291994\",\"wid\":\"aa24777d225110015dad4489c9d20000\",\"descriptor\":\"Erin Duquette (102291994)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1733081\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1733081\/apply\",\"job_requisition_id\":\"R1733081\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733081\",\"wid\":\"1f5cb8323a6d100a42afa446c7a30000\",\"descriptor\":\"R1733081 Automotive Case Management (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1687\",\"campaign_id\":\"816\",\"campaign_title\":\"ByteDance CM \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (French-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"929848410\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-01T00:59:03.198+01:00\",\"created_at\":\"2026-05-21T14:32:08.834+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1688\",\"campaign_id\":\"815\",\"campaign_title\":\"ByteDance CM \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2876194913\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T16:00:58.244+01:00\",\"created_at\":\"2026-05-21T14:20:10.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1689\",\"campaign_id\":\"810\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>1000&euro; Welcome Bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3558564461\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T15:59:32.755+01:00\",\"created_at\":\"2026-05-21T12:48:12.608+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"405\",\"campaign_id\":\"277\",\"campaign_title\":\"SES Imagotag \/ English \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"JavaScript and Python Developer with English - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <strong>JavaScript and Python Developer with English - Remote<\/strong> <\/span><\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">&nbsp;<\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <strong>JavaScript and Python Developer with English <span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">&nbsp;<\/span><\/span><\/strong><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">to support clients using our image recognition and retail execution platform. You&rsquo;ll play a key role in creating a smooth and hassle-free onboarding experience by guiding users through setup, answering their questions, and helping them understand how to use our tools effectively.<\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Strong knowledge of JavaScript&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Good understanding of HTML&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Experience with Python scripting&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to work with XML and structured data formats&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Strong analytical and problem-solving skills&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to understand complex technical environments and diagnose issues&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Capability to produce clear and structured technical documentation&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\">1 year experience with Javascript and HTML; <\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday&nbsp; schedule, 9 AM &ndash; 6 PM<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Configure projects,\u202flabel templates and\u202fbusiness rules\u202fusing\u202fJavaScript, HTML, JSON, and XML<\/li>\\n<li>Analyze, transform, and validate\u202fcustomer data\u202ffor platform integration and reliable processing<\/li>\\n<li>Investigate and resolve\u202fcomplex technical issues, including root cause analysis, issue reproduction, and coordination with internal teams<\/li>\\n<li>Perform\u202ffunctional testing\u202fto ensure developments, fixes and deployments meet technical and business requirements<\/li>\\n<li>Create and maintain\u202ftechnical documentation, including configuration logic, troubleshooting steps, and knowledge base content<\/li>\\n<li>Support a portfolio of \u202fB2B customers, mainly through email communication (80%), with occasional outbound calls to clarify issues or confirm resolutions and deployments.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"1846973218\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T11:27:04.333+03:00\",\"created_at\":\"2026-05-21T11:50:22.372+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1690\",\"campaign_id\":\"783\",\"campaign_title\":\" Msccruises \/ Danish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Danish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1559162703\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-21T10:21:43.949+01:00\",\"created_at\":\"2026-05-21T10:15:53.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1543\",\"campaign_id\":\"534\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1732828\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) \u2013 On-site MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Italian-Speaking)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and comply with administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><p><\/p><p>It will be a plus if you have:\u00a0<\/p><p>- Sales experience\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<\/p><p>- Salary 19.623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/p><p>- Good location in Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses,\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1732828\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-25T17:22:01.706+02:00\",\"created_at\":\"2026-05-21T10:08:22.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"nichola.macey@concentrix.com\"},\"first_name\":\"Macey, Nichola\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373464\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site-MX02_R1732828\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site-MX02_R1732828\/apply\",\"job_requisition_id\":\"R1732828\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"silvia.besozzi@concentrix.com\"},\"first_name\":\"Silvia Besozzi (102539467)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732828\",\"wid\":\"ff65774e2f6d100a218060e278650000\",\"descriptor\":\"Fashion Support Consultant (Italian-speaking) \u2013 On-site MX02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1691\",\"campaign_id\":\"782\",\"campaign_title\":\"Europcar \/ Spanish  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"686810278\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:23:18.650+01:00\",\"created_at\":\"2026-05-21T09:28:07.518+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1692\",\"campaign_id\":\"781\",\"campaign_title\":\"ByteDance Collections \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Portuguese-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Portuguese (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3035429021\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-30T00:59:02.586+01:00\",\"created_at\":\"2026-05-21T09:22:37.483+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"148\",\"campaign_id\":\"1770\",\"campaign_title\":\"R1732661 Licensed Health Insurance Rep (Remote) (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Health Insurance Rep (Remote) (Evergreen)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"**Must have an active resident license to sell Health Insurance with preferably NO Appointments**\\n\\nThe Seasonal Licensed Health Insurance Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Join our award-winning &ldquo;One Concentrix&rdquo; team as a Licensed Health Insurance Representative! We&rsquo;re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world&rsquo;s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Company Culture,&rdquo;<\/strong> and <strong>&ldquo;Best Companies for Career Growth&rdquo;<\/strong> awards every year? Then a remote Licensed Health Insurance Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Licensed Health Insurance Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Licensed Health Insurance Representative working from home, you will:<\/p>\\n<p>&bull; Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.<\/p>\\n<p>&bull; <strong>Sell <\/strong>insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.<\/p>\\n<p>&bull; Identify opportunities for <strong>cross-selling\u202fand upselling additional products<\/strong> that align with the customer&rsquo;s needs.<\/p>\\n<p>&bull; Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p>\\n<p>&bull; Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p>\\n<p>&bull; Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p>\\n<p>&bull; Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p>\\n<p>&bull; Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p>\\n<p>&bull; Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Licensed Health Insurance Agent role include:<\/p>\\n<ul>\\n<li>\\n<p>Six months of customer service experience<\/p>\\n<\/li>\\n<li>\\n<p>Active resident license to sell health insurance<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma or GED<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Passion for helping others with a patient and empathetic nature<\/p>\\n<\/li>\\n<li>\\n<p>Ability to pass a background<\/p>\\n<\/li>\\n<li>\\n<p>Must reside in the United States or have a valid U.S. address for residence<\/p>\\n<\/li>\\n<li>\\n<p>Bilingual not required, but encouraged to apply.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; The base salary range for this position is $21.00 - $22.50 per hour (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p>\\n<ul>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Work-from-home convenience with company-supplied technologies<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<li>\\n<p>A range of other perks and benefits<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1732661\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T18:59:09.775-05:00\",\"created_at\":\"2026-05-21T09:20:32.103-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee496010ff510dfa6111a4b99\",\"address\":\"gloria.scheer@concentrix.com\"},\"last_name\":\"Scheer\",\"first_name\":\"Gloria\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373196\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Seasonal-Licensed-Health-Insurance-Rep--Remote---Evergreen-_R1732661\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Seasonal-Licensed-Health-Insurance-Rep--Remote---Evergreen-_R1732661\/apply\",\"job_requisition_id\":\"R1732661\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101982f49b606121ae9ac\",\"address\":\"heather.evans@concentrix.com\"},\"last_name\":\"Evans\",\"first_name\":\"Heather\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732661\",\"wid\":\"50eb3606bf661009f2240497f5da0000\",\"descriptor\":\"R1732661 Seasonal Licensed Health Insurance Rep (Remote) (Evergreen) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee496010ff510dfa6111a4b99\",\"address\":\"gloria.scheer@concentrix.com\"},\"last_name\":\"Scheer\",\"first_name\":\"Gloria\"},{\"email\":{\"wid\":\"3aef857c76e0010dde57bf180f1a3e66\",\"address\":\"nicole.crockett@concentrix.com\"},\"last_name\":\"Crockett\",\"first_name\":\"Ivri\"},{\"email\":{\"wid\":\"c1b956ff42f50132899a6aed021a9505\",\"address\":\"lori.stark@concentrix.com\"},\"last_name\":\"Stark\",\"first_name\":\"Lori\"},{\"email\":{\"wid\":\"75f444f94b400149e36a5e600f1ad564\",\"address\":\"oralline.france@concentrix.com\"},\"last_name\":\"France\",\"first_name\":\"Oralline\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"900\",\"campaign_id\":\"19137\",\"campaign_title\":\"Specialist, Accounting R1731450\",\"campaign_type\":\"job_application\",\"job_title\":\"Taxes Specialist, Accounting\",\"street\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"address\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"11132\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Responsable de apoyar la gesti\u00f3n tributaria de la compa\u00f1\u00eda mediante la preparaci\u00f3n, revisi\u00f3n y an\u00e1lisis de declaraciones fiscales, conciliaciones y cumplimiento de obligaciones ante las autoridades tributarias nacionales. Asimismo, participa en la identificaci\u00f3n de riesgos fiscales y en la optimizaci\u00f3n de procesos relacionados con impuestos directos e indirectos.\",\"long_description\":\"<p>Funciones principales<\/p><ul><li>Elaborar y revisar declaraciones fiscales mensuales y anuales.<\/li><li>Dar seguimiento al cumplimiento tributario ante la DGI y otras entidades regulatorias.<\/li><li>Analizar impuestos directos e indirectos: IVA, IR, Retenciones, Impuestos municipales y demas.<\/li><li>Preparar conciliaciones fiscales y papeles de trabajo.<\/li><li>Apoyar auditor\u00edas fiscales internas y externas.<\/li><li>Analizar legislaci\u00f3n tributaria vigente y cambios regulatorios.<\/li><li>Elaborar reportes financieros y fiscales para gerencia regional o corporativa.<\/li><li>Revisar documentaci\u00f3n soporte de operaciones contables con impacto fiscal.<\/li><li>Coordinar con \u00e1reas contables, legales y financieras.<\/li><li>Participar en proyectos de mejora de procesos tributarios y automatizaci\u00f3n.<\/li><\/ul>\",\"ats_external_id\":\"R1731450\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"880\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-23T02:08:27.364+08:00\",\"created_at\":\"2026-05-21T08:07:15.058+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTEzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Taxes-Specialist--Accounting_R1731450\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0018\",\"descriptor\":\"Specialist, Accounting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373174\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Taxes-Specialist--Accounting_R1731450\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Taxes-Specialist--Accounting_R1731450\/apply\",\"job_requisition_id\":\"R1731450\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101efbff1d5030720000\",\"descriptor\":\"W0ZQRJ P_Other_Income\",\"reference_id\":\"W0ZQRJ\",\"custom_reference_id\":\"W0ZQRJ\",\"company_reference_id\":null},{\"wid\":\"8ad24577983f10165c85446b9ab40000\",\"descriptor\":\"(GEO) TAX\",\"reference_id\":\"GEOTAX\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"c03d0478f7c3101eebfc037022b60000\",\"descriptor\":\"20282 - Other - WHTECH011\",\"reference_id\":\"WHTECH011\",\"custom_reference_id\":\"WHTECH011\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"grecia.jimenez@concentrix.com\"},\"first_name\":\"Grecia Jimenez Moreno (102953250)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1731450\",\"wid\":\"8987aeb8b453101a67a64994e3040000\",\"descriptor\":\"Taxes Specialist, Accounting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>El Analista de Impuestos es responsable de apoyar la gesti\u00f3n tributaria de la compa\u00f1\u00eda mediante la preparaci\u00f3n, revisi\u00f3n y an\u00e1lisis de declaraciones fiscales, conciliaciones y cumplimiento de obligaciones ante las autoridades tributarias nacionales e internacionales. Asimismo, participa en la identificaci\u00f3n de riesgos fiscales y en la optimizaci\u00f3n de procesos relacionados con impuestos directos e indirectos.<br \/>\u00a0<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"901\",\"campaign_id\":\"19134\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1732717\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Developer (Service Cloud)\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><b>Role: Senior Salesforce Developer (Service Cloud)<\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li><p>We are looking for a\u00a0<b>Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/p><\/li><li><p>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>5-8 years of Salesforce experience<\/p><\/li><li><p>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/p><\/li><li><p>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/p><\/li><li><p>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/p><\/li><li><p>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/p><\/li><li><p>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/p><\/li><li><p>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/p><\/li><li><p>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/p><\/li><li><p>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/p><\/li><li><p>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/p><\/li><li><p>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/p><\/li><li><p><\/p><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li><p>Salesforce Platform Developer I<\/p><\/li><li><p>Salesforce Platform Developer II<\/p><\/li><li><p>Salesforce Administrator<\/p><\/li><li><p>Salesforce App Builder<\/p><\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><ul><li><p>Very strong Salesforce fundamentals across both development and core administration.<\/p><\/li><li><p>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/p><\/li><li><p>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/p><\/li><li><p>Excellent written and verbal communication skills.<\/p><\/li><li><p>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/p><\/li><li><p>Interest or exposure to emerging AI and agentic technologies is a plus.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $105,057, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1732717\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-03T02:04:17.816+08:00\",\"created_at\":\"2026-05-21T04:05:23.300+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTEzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Salesforce-Developer--Service-Cloud-_R1732717-4\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Salesforce-Developer--Service-Cloud-_R1732717-4\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Salesforce-Developer--Service-Cloud-_R1732717-4\/apply\",\"job_requisition_id\":\"R1732717\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1732717\",\"wid\":\"6b33ff051eb01009f7b05852061f0000\",\"descriptor\":\"Salesforce Developer (Service Cloud)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"902\",\"campaign_id\":\"19117\",\"campaign_title\":\"Sr. Quality Evaluator R1729054\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1729054\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-02T00:06:38.448+08:00\",\"created_at\":\"2026-05-20T22:04:41.575+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTExNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729054\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729054\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729054\/apply\",\"job_requisition_id\":\"R1729054\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1729054\",\"wid\":\"fd12fc3495861009e14ba1b84ce00000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"903\",\"campaign_id\":\"19106\",\"campaign_title\":\"Sr. Quality Evaluator R1729053\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Quality Evaluator\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1729053\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"18850\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-02T00:06:38.408+08:00\",\"created_at\":\"2026-05-20T20:05:01.623+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTEwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729053\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373959\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729053\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Senior-Quality-Evaluator_R1729053\/apply\",\"job_requisition_id\":\"R1729053\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2d4bb592db920105288680b875590000\",\"descriptor\":\"W0ZIAJ Global Services Partners Liaison\",\"reference_id\":\"W0ZIAJ\",\"custom_reference_id\":\"W0ZIAJ\",\"company_reference_id\":null},{\"wid\":\"b33c4f2268ec010ebc8df7b2956f0000\",\"descriptor\":\"9510 - Cigna - 980001119\",\"reference_id\":\"980001119\",\"custom_reference_id\":\"980001119\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"edmon.jocson@concentrix.com\"},\"first_name\":\"Edmon Jocson (103169595)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1729053\",\"wid\":\"d5cf491efa8c1009e10b5f3e6b650000\",\"descriptor\":\"Senior Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"429\",\"campaign_id\":\"4025\",\"campaign_title\":\"GTM - URDU\/Hindi - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 URDU\/Hindi Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in URDU\/Hindi&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2341079471\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T03:59:14.931+04:00\",\"created_at\":\"2026-05-20T18:28:59.539+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1544\",\"campaign_id\":\"532\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1627091\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"Customer Representative \",\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!\u202f\u00a0<\/p><p><\/p><p><b>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling\u202f<\/b>\u00a0<\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.\u202f\u00a0<\/p><p><\/p><p><b>Hos Concentrix erbjuder vi:<\/b>\u00a0<br \/>-\u202fAttraktiva l\u00f6nevillkor: Grundl\u00f6n: 19 200 euro, Bonus: 1 800 euro brutto per \u00e5r, beroende p\u00e5 prestation<br \/>-\u202fFullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet\u00a0<br \/>-\u202fTills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00, l\u00f6r. 09:00 -17:00, med tv\u00e5 lediga helger mer m\u00e5nad.\u202f\u00a0<br \/>-\u202fBetalt under utbildning\u00a0<br \/>-\u202fBetald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*\u00a0<br \/>-\u202fEtt stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners\u00a0<br \/>-\u202fEn fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden\u00a0<br \/>-\u202fEtt modernt kontor med \u00f6ppen och trevlig planl\u00f6sning\u00a0<br \/>- Flyttst\u00f6d i f\u00f6rekommande fall\u00a0<\/p><p>- Startdatum: den 3 augusti 2026<\/p><p><\/p><p><b>Vad du kommer att uppleva hos Concentrix\u202f<\/b>\u00a0<\/p><p>Som en del av det Specsavers team kommer du att:\u00a0<br \/>-\u202fHantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.\u202f \u202f\u00a0<br \/>-\u202fHj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande\u00a0<br \/>-\u202fHantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet\u202f\u00a0<br \/>-\u202fN\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email\u00a0<br \/>-\u202fHa fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet\u00a0<br \/>-\u202fArbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l\u202f\u00a0<\/p><p><\/p><p><b>Vem vi skulle vilja ha med i laget<\/b>\u00a0<\/p><p><br \/>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Vi letar efter dig som:\u202f<\/b>\u00a0<br \/>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem\u00a0<br \/>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer\u00a0<br \/>- Har god erfarenhet av att arbeta med dator\u202f\u00a0<br \/>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt\u00a0<br \/>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6\u00a0<br \/>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.\u00a0<br \/>\u00a0<\/p><p><b>Det skulle vara toppen om du dessutom:<\/b>\u00a0<br \/>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt\u00a0<br \/>- Har erfarenhet av att arbeta B2C\u202f\u00a0<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.\u202f\u00a0<\/p><p><\/p><p><b>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!\u202f<\/b>\u00a0<\/p><p><\/p><p><b>Om Concentrix i M\u00e1laga<\/b>\u00a0<br \/>V\u00e5rt kontor ligger strax utanf\u00f6r M\u00e1laga, i Benalmadenas beach-omr\u00e5de. M\u00e1laga \u00e4r inte bara den spanska staden med den b\u00e4sta livskvaliteten (Eurobarometer) och k\u00e4nd f\u00f6r sina lokala artister som Antonio Banderas och Pablo Picasso. Malaga \u00e4r ocks\u00e5 en stad med puls och hemvist f\u00f6r m\u00e5nga v\u00e4lk\u00e4nda internationella h\u00f6gteknologiska f\u00f6retag.\u00a0<\/p><p><br \/>Utanf\u00f6r arbetet har du 160 km kust och str\u00e4nder att njuta av, ett sp\u00e4nnande och h\u00e4lsosamt k\u00f6k, natur och nattliv! Gillar du sport, padel kanske? Det finns \u00f6ver 10 padelklubbar inom en radie p\u00e5 20 minuter fr\u00e5n ditt arbete. Och 320 dagar med solsken!\u00a0<br \/>V\u00e4lkommen till oss nordbor p\u00e5 Costa del Sol, Concentrix-familjen och Spanien\u202f\u00a0<\/p><p><\/p><p><b>About Concentrix<\/b>\u00a0<\/p><p><\/p><p>We&#39;re the tech-powered customer experience (CX) company that&#39;s creating game-changing journeys for our people and our clients and their customers.\u202f\u00a0<\/p><p>Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we&#39;re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.\u202f\u00a0<\/p><p><\/p><p>In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal-opportunity employer<\/i>\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.\u202f\u00a0<\/p><p><span>R1627091<\/span><\/p>\",\"ats_external_id\":\"R1627091\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T14:11:58.741+02:00\",\"created_at\":\"2026-05-20T12:04:38.830+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1627091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1627091-1\/apply\",\"job_requisition_id\":\"R1627091\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caroline.johansson@concentrix.com\"},\"first_name\":\"Caroline Johansson (102539931)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1627091\",\"wid\":\"e93764dccfc710093ccf259e0f490000\",\"descriptor\":\"Customer Representative (Swedish-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"1068\",\"campaign_title\":\"Advisor 1, Customer Service (Content Moderation) - Local with Diploma &amp; Bachelor Degree ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Content moderator)\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684580\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T07:59:04.343+08:00\",\"created_at\":\"2026-05-20T11:27:40.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4\/apply?\",\"head_count\":\"200\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\/apply\",\"job_requisition_id\":\"R1684580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684580\",\"wid\":\"0393796b63e7103be860539e74aa0000\",\"descriptor\":\"R1684580 Advisor I, Content Moderator-Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"904\",\"campaign_id\":\"19067\",\"campaign_title\":\"People Solutions Business Partner I R1731042\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner I\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"People Solutions Business Partner (PSBP)\\nThe People Solutions Business Partner (PSBP) serves as a strategic advisor to the business, responsible for executing and enabling business strategies through effective People Solutions (HR) processes, policies, and programs. This role partners closely with Operations and Leadership teams to drive organizational effectiveness, employee engagement, and a high-performance culture.\\nThe PSBP supports the organization across key People Solutions domains, including HR Operations, Employee Relations, Compensation and Benefits, Organizational Development, Audits and Compliance, Employee Engagement initiatives, and internal customer service. Acting as a trusted partner, the PSBP manages day-to-day People Solutions activities while ensuring alignment between business objectives, people strategies, and company values.\",\"long_description\":\"<p><b>Responsabilities<\/b><\/p><ul><li><h2><span><b>Strategic Partnership &amp; Leadership Support<\/b><\/span><\/h2><ul><li><span>Act as a trusted advisor and coach to leaders, influencing decision-making and driving value through effective people strategies.<\/span><\/li><li><span>Develop leadership capability by providing guidance, feedback, and coaching that promotes impactful and values-driven leadership.<\/span><\/li><\/ul><\/li><li><span><b>Operational &amp; Business Alignment<\/b><\/span><ul><li><span>Collaborate with Operations Development and Leadership teams to ensure People Solutions initiatives support operational goals and account-level strategies.<\/span><\/li><li><span>Conduct regular training sessions to strengthen alignment between PS teams\/PSBPs and account leadership, reinforcing policies, legal requirements, and procedures.<\/span><\/li><\/ul><\/li><li><span><b>Employee Experience &amp; Engagement<\/b><\/span><ul><li><span>Design and implement employee engagement plans aligned with business needs and organizational culture.<\/span><\/li><li><span>Analyze voluntary attrition data and employee exit trends to identify root causes, evaluate the employee experience, and propose continuous improvement actions.<\/span><\/li><\/ul><\/li><li><span><b>Governance, Compliance &amp; Employee Relations<\/b><\/span><ul><li><span>Ensure consistent application of People Solutions policies, procedures, and compliance standards.<\/span><\/li><li><span>Facilitate roundtable discussions with leadership and frontline teams to promote transparency, integrity, and open communication.<\/span><\/li><li><span>Integrate integrity and compliance topics into all roundtables and ensure discussion points are documented, tracked, and closed by the appropriate functional owners.<\/span><\/li><\/ul><\/li><li><span><b>Stakeholder Management &amp; Communication<\/b><\/span><ul><li><span>Maintain regular communication with senior leadership through monthly meetings with Senior Operations Managers and Operations Managers to review priorities, pending actions, and people-related risks.<\/span><\/li><li><span>Serve as the primary point of contact for employees regarding People Solutions processes, fostering trust and responsiveness.<\/span><\/li><\/ul><\/li><\/ul><p><span>\u200b<\/span><\/p><p><b><span>Requiremtents:<\/span><\/b><\/p><ul><li><span>2 - 4 Years of Experience<\/span><\/li><li><span>Bachelor&#39;s degree in human resources, psychology, business administration, or related fields<\/span><\/li><li><span>Experience with Workday preferred<\/span><\/li><li><span>Working knowledge of labor relations<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Proficient Microsoft Office skills<\/span><\/li><li><span>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1731042\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-22T08:10:32.453+08:00\",\"created_at\":\"2026-05-20T10:08:25.629+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/People-Solutions-Business-Partner-I_R1731042\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"daniella.rosales@concentrix.com\"},\"first_name\":\"Rosales Escalante, Daniella Maria\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373397\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/People-Solutions-Business-Partner-I_R1731042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/People-Solutions-Business-Partner-I_R1731042\/apply\",\"job_requisition_id\":\"R1731042\"}],\"organizations\":[{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camila.carranzaaparicio@concentrix.com\"},\"first_name\":\"Camila Carranza Aparicio (287531)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1731042\",\"wid\":\"ff65774e2f6d1009b9fc2f1419c50000\",\"descriptor\":\"People Solutions Business Partner I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1693\",\"campaign_id\":\"775\",\"campaign_title\":\" VGF (Volkswagen) \/ French \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Secteur Automobile\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>G&eacute;rer les attentes des clients concernant les produits et les d&eacute;lais d'exp&eacute;dition.<\/li>\\n<li>Pr&eacute;parer, tenir &agrave; jour et examiner les dossiers d'achat.<\/li>\\n<li>Communiquer avec les clients par courrier &eacute;lectronique ou par chat pour leur fournir des informations sur les produits, prendre ou saisir des commandes, annuler des comptes ou obtenir le d&eacute;tail des r&eacute;clamations.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans le service client ou en tant que commercial<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste hybride &agrave; Braga, au Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1485950302\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:28:21.278+01:00\",\"created_at\":\"2026-05-20T09:29:43.065+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1694\",\"campaign_id\":\"774\",\"campaign_title\":\" Volkswagen \/ Romanian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Romanian-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"747685559\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:37:43.577+01:00\",\"created_at\":\"2026-05-20T09:12:39.688+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1695\",\"campaign_id\":\"773\",\"campaign_title\":\"Enterprise \/ German \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Rent-a-Car - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for a Renta-a-car in Portugal (Portugal),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C1 written and oral) and fluency in English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3152474985\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T10:54:38.317+01:00\",\"created_at\":\"2026-05-20T08:46:52.155+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"905\",\"campaign_id\":\"19051\",\"campaign_title\":\"Manager I, Operations Support R1716095\",\"campaign_type\":\"job_application\",\"job_title\":\"MANAGER, BUSINESS OPS SUPPORT\",\"street\":\"PHL Quezon City - EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Manager \u2013 AI & Automation Development\",\"long_description\":\"<div><ul><li>Lead the <b>end\u2011to\u2011end development lifecycle<\/b> of AI and automation solutions, from requirements intake through deployment and post\u2011release optimization.<\/li><li>Oversee the design and implementation of:<ul><li>AI\/ML solutions (predictive models, NLP, GenAI use cases)<\/li><li>Intelligent automation (RPA, workflow automation, decision engines)<\/li><li>AI\u2011enabled tools integrated into enterprise platforms (e.g., Teams, web apps, internal systems)<\/li><\/ul><\/li><li>Ensure solutions are <b>scalable, maintainable, secure, and production\u2011ready<\/b>.<\/li><li>Drive <b>reuse of frameworks, components, and standards<\/b> to accelerate delivery.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1716095\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"2166666.67\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-20T00:06:44.135+08:00\",\"created_at\":\"2026-05-20T00:05:43.594+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/MANAGER--BUSINESS-OPS-SUPPORT_R1716095\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0755\",\"descriptor\":\"Manager I, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373054\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/MANAGER--BUSINESS-OPS-SUPPORT_R1716095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/MANAGER--BUSINESS-OPS-SUPPORT_R1716095\/apply\",\"job_requisition_id\":\"R1716095\"}],\"organizations\":[{\"wid\":\"df2f068c35b10132ff6dcc325010230c\",\"descriptor\":\"W0ZATB Samsung USA HE_Tech_IBV_T1\",\"reference_id\":\"W0ZATB\",\"custom_reference_id\":\"W0ZATB\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098010a723eb37e3e068f50\",\"descriptor\":\"1409 - Samsung - SAMSUNGELEC\",\"reference_id\":\"SAMSUNGELEC\",\"custom_reference_id\":\"SAMSUNGELEC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kristine.sigalatleonardo@concentrix.com\"},\"first_name\":\"Kristine Joy Leonardo (088527)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716095\",\"wid\":\"d5cf491efa8c10099acfd3da106d0000\",\"descriptor\":\"MANAGER, BUSINESS OPS SUPPORT\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><h3><b>Technical Skills<\/b><\/h3><ul><li>Strong experience with one or more of the following:<ul><li>AI\/ML frameworks and concepts (e.g., NLP, predictive analytics, GenAI)<\/li><li>AI Builder and prompt engineering<\/li><li>Automation platforms (RPA, workflow orchestration, intelligent automation)<\/li><li>Modern programming languages (e.g., Python, Java, JavaScript)<\/li><li>API\u2011based architectures and system integrations<\/li><\/ul><\/li><li>Familiarity with cloud platforms, data pipelines, and enterprise systems.<\/li><li>Understanding of AI ethics, data governance, and responsible AI practices<\/li><\/ul><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"906\",\"campaign_id\":\"19049\",\"campaign_title\":\"Software Engineer I (TCF) R1732125\",\"campaign_type\":\"job_application\",\"job_title\":\"ETL Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>&#34;ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: ETL(Informatica power center) Developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0\u00a0 <\/span>: Hyderabad\/Bangalore<br \/>YEARS OF EXPERIENCE: 3-5 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>Job Description:<br \/>3\u20135 years of hands-on development experience in Informatica PowerCenter<br \/>Strong experience in writing SQL queries using Oracle, Teradata, and Snowflake<br \/>Experience in complex query optimization and performance tuning<br \/>Hands-on experience with Informatica components:<br \/>Designer<br \/>Workflow Manager<br \/>Repository Manager<br \/>Monitor<br \/>Strong understanding of ETL processes, data integration, and data warehousing concepts<br \/>Experience with job scheduling tools such as AutoSys<br \/>Experience in Unix shell scripting for file handling and scheduling<br \/>Strong written and verbal communication skills<br \/><br \/>Work Mode:<br \/>Candidate should be comfortable working from office 5 days a week.<br \/><br \/>MUST HAVE EXPERIENCE WITH:<span>\u00a0 <\/span>INFORMATICA, ORACLE, TERADATA<br \/><br \/>NICE TO HAVE:<span>\u00a0 <\/span>SNOWFLAKE, ADF, AND SHELL SCRIPT&#34;<\/p>\",\"ats_external_id\":\"R1732125\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-20T16:08:15.655+08:00\",\"created_at\":\"2026-05-20T00:05:40.732+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/ETL-Developer_R1732125\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chitteti.rani@concentrix.com\"},\"first_name\":\"Rani, Chitteti\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0005\",\"descriptor\":\"Software Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373201\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/ETL-Developer_R1732125\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/ETL-Developer_R1732125\/apply\",\"job_requisition_id\":\"R1732125\"}],\"organizations\":[{\"wid\":\"bead3c7a9f911021c41dbe6c07540000\",\"descriptor\":\"UPRR: Managed Services (FF)\",\"reference_id\":\"UPRR: Managed Services (FF)_20250204_IND\",\"custom_reference_id\":\"UPRR: Managed Services (FF)_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"srujanender.reddykaredla@concentrix.com\"},\"first_name\":\"Srujanender Reddy Karedla (102007992)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1732125\",\"wid\":\"71bb094f840710099d42c74d37a70000\",\"descriptor\":\"ETL Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"907\",\"campaign_id\":\"19048\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1731355\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, WFM Real Time Managerment\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Real Time Analyst (RTA) is responsible for monitoring real-time operational performance to ensure service level goals, staffing requirements, and operational KPIs are achieved. This role works closely with Operations, Workforce Management, and key stakeholders to manage intraday performance, staffing efficiency, schedule adherence, and interval-level staffing optimization while ensuring a high-quality customer experience.\\n\\nThe RTA plays a critical role in identifying operational risks, managing staffing adjustments, supporting outage management, and providing real-time recommendations to maintain operational stability and productivity.\",\"long_description\":\"<h1>Key Responsibilities &amp; Accountabilities<\/h1><ul><li>Monitor real-time queue performance, incoming contact volumes, staffing levels, and interval trends across all supported channels.<\/li><li>Work closely with Operations and WFM teams to ensure service level goals and operational KPIs are consistently achieved.<\/li><li>Monitor and report daily attendance, schedule adherence, productivity, and staffing compliance in real time.<\/li><li>Optimize agent allocation and reallocation based on call arrival patterns and interval staffing requirements.<\/li><li>Adopt and communicate global intraday and scheduling guidelines to WFM Coordinators and operational stakeholders.<\/li><li>Create and optimize schedule shells while allocating productive time based on interval-level staffing needs and regional labor law requirements.<\/li><li>Ensure accurate distribution and tracking of programmed shrinkage activities, including meetings, trainings, coaching sessions, outages, and other offline activities.<\/li><li>Monitor interval-level performance drivers, including AHT variations, staffing gaps, outages, and productivity impacts.<\/li><li>Enforce real-time adherence across all work types, queues, and skills within the scope of operations.<\/li><li>Maintain continuous communication with Operations, WFM Coordinators, and stakeholders regarding staffing risks, performance trends, and mitigation plans.<\/li><li>Provide visibility and reporting of SLAs and KPIs related to intraday and scheduling functions, including:<ul><li>Service Level<\/li><li>Schedule Adherence<\/li><li>Shrinkage<\/li><li>Staffing Compliance<\/li><li>Interval-Level Performance<\/li><li>Occupancy<\/li><li>Productivity Metrics<\/li><\/ul><\/li><li>Develop and maintain scheduling matrices by site and region while ensuring compliance with labor laws, shift structures, and operational requirements.<\/li><li>Recognize and communicate operational challenges before, during, and after scheduling cycles and provide staffing solutions aligned with business expectations.<\/li><li>Support and troubleshoot live monitoring tools, systems, and workforce applications to ensure operational continuity.<\/li><li>Escalate operational risks, outages, and system issues affecting service delivery in a timely manner.<\/li><li>Generate and distribute intraday reports and operational insights to leadership and stakeholders.<\/li><\/ul><p><\/p><p><\/p><h1>Main Job Requirements<\/h1><h2>Education &amp; Training<\/h2><ul><li>Bachelor\u2019s degree student or above preferred.<\/li><li>Preferred educational background in Business Administration, Technology, Engineering, Statistics, or related fields.<\/li><li>Advanced English proficiency (written and spoken).<\/li><\/ul><h2>Work Experience<\/h2><ul><li>Minimum 6 months of contact center or workforce management experience preferred.<\/li><li>Experience in Real-Time Analysis, Scheduling, Workforce Management, or Operations is a plus.<\/li><\/ul><h2><\/h2><h1>Required Skills<\/h1><h2>Technical Skills<\/h2><ul><li>Strong Microsoft Excel knowledge, including:<ul><li>Advanced formulas<\/li><li>PivotTables<\/li><li>Data analysis<\/li><li>Reporting and dashboards<\/li><li>Data validation and trend analysis<\/li><\/ul><\/li><li>Intermediate statistical and analytical knowledge.<\/li><li>Knowledge of workforce management tools such as IEX, NICE, Verint, Aspect, or similar platforms.<\/li><li>Strong computer and system navigation skills.<\/li><li>Understanding of contact center metrics including:<ul><li>Service Level<\/li><li>Occupancy<\/li><li>AHT<\/li><li>Shrinkage<\/li><li>Adherence<\/li><li>Productivity<\/li><\/ul><\/li><li>Ability to analyze real-time operational data and make staffing recommendations.<\/li><\/ul><h2>Competencies &amp; Behavioral Skills<\/h2><ul><li>Strong analytical thinking and problem-solving skills.<\/li><li>Excellent communication and stakeholder management skills.<\/li><li>High adaptability in fast-paced operational environments.<\/li><li>Strong customer orientation and service mindset.<\/li><li>Ability to multitask and work under pressure.<\/li><li>Strong interpersonal and teamwork skills.<\/li><li>High attention to detail and organizational skills.<\/li><li>Strong learning agility and initiative.<\/li><li>Ability to manage stress and prioritize effectively.<\/li><li>Strong emotional intelligence and professional maturity.<\/li><\/ul>\",\"ats_external_id\":\"R1731355\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-20T08:08:08.462+08:00\",\"created_at\":\"2026-05-20T00:05:39.343+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Sr-Representative--WFM-Real-Time-Managerment_R1731355\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b7ebd0f92d0000\",\"descriptor\":\"Concentrix Guatemala S.A.\",\"reference_id\":\"WGT01\",\"organization_reference_id\":\"WGT01\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1704\",\"descriptor\":\"Sr. Representative, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Sr-Representative--WFM-Real-Time-Managerment_R1731355\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Sr-Representative--WFM-Real-Time-Managerment_R1731355\/apply\",\"job_requisition_id\":\"R1731355\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101ef61ba67234190000\",\"descriptor\":\"W0ZR2S P_Acm Gt\",\"reference_id\":\"W0ZR2S\",\"custom_reference_id\":\"W0ZR2S\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ee811523987680000\",\"descriptor\":\"18920 - Grupo Aluminox - WHONELINK004\",\"reference_id\":\"WHONELINK004\",\"custom_reference_id\":\"WHONELINK004\",\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b7ebd0f92d0000\",\"descriptor\":\"Concentrix Guatemala S.A.\",\"reference_id\":\"WGT01\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT01\"},{\"wid\":\"503f4017cfd71019bcb3c2d357470000\",\"descriptor\":\"COGS (SITE) WFM Non Billable Direct\",\"reference_id\":\"SITWFMNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bertin.cruz@concentrix.com\"},\"first_name\":\"Bertin Cruz Santos (103208278)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1731355\",\"wid\":\"f35fdc26948610099f6d7a05fd960000\",\"descriptor\":\"Sr. Representative, WFM Real Time Managerment\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"908\",\"campaign_id\":\"19045\",\"campaign_title\":\"Team Leader, Operations R1730297\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730297\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"1872400\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-23T04:04:53.872+08:00\",\"created_at\":\"2026-05-20T00:05:37.017+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader--Operations_R1730297-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102598470\",\"wid\":\"da7d7d2449a2101031bc65017a1a0002\",\"descriptor\":\"Emperatriz Toro D\u00edaz (102598470)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373561\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader--Operations_R1730297-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader--Operations_R1730297-1\/apply\",\"job_requisition_id\":\"R1730297\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"8c2eab83809a1036e35bc824f8e30000\",\"descriptor\":\"W0ZXO7 TEMU Admin Spa CO\",\"reference_id\":\"W0ZXO7\",\"custom_reference_id\":\"W0ZXO7\",\"company_reference_id\":null},{\"wid\":\"f4e73e3cd000100663b67beaf9910000\",\"descriptor\":\"22746 - Pinduoduo - WHONELINK373\",\"reference_id\":\"WHONELINK373\",\"custom_reference_id\":\"WHONELINK373\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"valentina.jimenez@concentrix.com\"},\"first_name\":\"Valentina Jimenez Henao (102598548)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730297\",\"wid\":\"dd1b5f6bb64810099a433c51dd5a0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1545\",\"campaign_id\":\"529\",\"campaign_title\":\"Advisor II, Technical Support  R1732229\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (French - speaking) On Site -MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"Galicia\",\"country\":\"Spain\",\"short_description\":\"Technical Support Advisor (French - speaking) On Site -MI36\",\"long_description\":\"<p><span>Are you interested in starting or focusing your career in the technology and software area?<\/span><\/p><p><\/p><p><span>We are looking for<span>\u00a0<\/span><b>Technical Support Agents with French<\/b>\u00a0to provide technical assistance to a project with a world leading software development company.\u00a0<\/span><\/p><p><span>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/span><\/p><p><\/p><p><b><span>Requirements:\u00a0<\/span><\/b><\/p><p><span>- Excellent interpersonal and communication skills: French Native\u00a0&#43; Spanish or English Advanced<\/span><\/p><p><span>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/span><\/p><p><span>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/span><\/p><p><span>- Critical and logical thinking for effective problem solving<\/span><\/p><p><\/p><p><b><span>What will you do in this role?<\/span><\/b><\/p><p><span>- Assist external\/internal users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<br \/>- Troubleshoot basic to complex customer issues that are technical in nature, including software, networking, or other designated client products<br \/>- Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed<br \/>- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<br \/>- Log all incoming calls and accurately complete case notes in the call tracking database<\/span><\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, <span>Shift: 09:00 - 18:00 \/ Monday - Friday - Training 4\/5 weeks<\/span><\/p><p>- <span>Salary package of 19,738 euros gross\/year<\/span><\/p><p>- Excellent work environment <span><span>(multicultural)\u00a0<\/span><\/span><\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and <span><span>internationally.\u00a0<\/span><\/span><\/p><p><span>- Office based role in our friendly location in A Coru\u00f1a.<\/span><\/p><p>- Financial assistance for your relocation, if you live outside A Coru\u00f1a.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1732229<\/span><\/p><\/div>\",\"ats_external_id\":\"R1732229\",\"location\":\"A Coruna, Galicia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T01:59:10.970+02:00\",\"created_at\":\"2026-05-19T22:05:13.974+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"15008\",\"primary_location\":{\"id\":\"ES-LAC-NEWTO-Y0\",\"wid\":\"b67da9176e3d1062f9e37f47aa46c227\",\"descriptor\":\"ESP La Coruna\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374155\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--French---speaking--On-Site--MI36_R1732229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--French---speaking--On-Site--MI36_R1732229\/apply\",\"job_requisition_id\":\"R1732229\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"3daa876c3ed6101f35ccce03c8b80000\",\"descriptor\":\"W0ZRIS MICROSOFT O365 - Enterprise LaC PRD\",\"reference_id\":\"W0ZRIS\",\"custom_reference_id\":\"W0ZRIS\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801ac02edc2883e065256\",\"descriptor\":\"W5401 - Microsoft - 990025401\",\"reference_id\":\"990025401\",\"custom_reference_id\":\"990025401\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"antonio.fernandez@concentrix.com\"},\"first_name\":\"Antonio Fernandez Otero (217830)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732229\",\"wid\":\"50eb3606bf661009ac951496901b0000\",\"descriptor\":\"Technical Support Advisor (French - speaking) On Site -MI36\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"909\",\"campaign_id\":\"19026\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1730091\",\"campaign_type\":\"job_application\",\"job_title\":\"RTA, Real Time Managment WFM\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p>The RTA will be responsible for supporting the achievement of customer support service levels by managing staffing and adherence numbers with the center supported to ensure optimal performance in real-time.<\/p><p>The RTA needs to be flexible to cover different shift times.<\/p><p><\/p><p>&#43;&#43;&#43; Please attach your CV in order to evaluate your profile and experiences&#43;&#43;&#43;<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Control of employees&#39; attendance and report this information to the Manager at regular intervals throughout the day<\/p><\/li><li><p>Preparation of daily and monthly schedules<\/p><\/li><li><p>Communication with the Manager to ensure the timely provision of information about employee changes<\/p><\/li><li><p>Analysis of the\u00a0most common problems and their creative solving to improve the quality and efficiency of customer service<\/p><\/li><li><p>Daily monitoring of the implementation of KPIs<\/p><\/li><li><p>Other tasks assigned by the Manager<\/p><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li><p>Advanced Excel skills<\/p><\/li><li><p>Experience in Customer Service - Contact Center environment<\/p><\/li><li><p>Previous experience in RTA - WFM<\/p><\/li><li><p>English\u00a0B1\/B2 language skill<\/p><\/li><li><p>Skill in verbal and written communication to analyze, interpret and address customer needs<\/p><\/li><li><p>Ability to be flexible and quickly adapt to changing business needs and processes<\/p><\/li><li><p>Skill in problem-solving and conceptual thinking<\/p><\/li><li><p>Knowledge of scheduling systems<\/p><\/li><li><p>Ability to work in a time-critical environment<\/p><\/li><li><p>Availability to work in one of the Concentrix sites in Italy\u00a0<\/p><\/li><li><p>Experience in employees&#39;\u00a0attendance\u00a0<\/p><\/li><li><p>Ability to create reports<\/p><\/li><li><p>Preparation of daily and monthly schedules<\/p><\/li><li><p>Communication with the Manager to ensure the timely provision of information about employee changes<\/p><\/li><li><p>Analysis of the most common problems and their creative solving to improve the quality and efficiency of customer service<\/p><\/li><li><p>Daily monitoring of the implementation of KPIs<\/p><\/li><li><p>Other tasks assigned by the Manager<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1730091\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"2383.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-20T22:04:40.151+08:00\",\"created_at\":\"2026-05-19T20:05:31.418+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTAyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/RTA--Real-Time-Managment-WFM_R1730091-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - Viale Risorgimento\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1704\",\"descriptor\":\"Sr. Representative, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373184\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/RTA--Real-Time-Managment-WFM_R1730091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/RTA--Real-Time-Managment-WFM_R1730091-1\/apply\",\"job_requisition_id\":\"R1730091\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"c47273408ad210165c5c63f6b5860000\",\"descriptor\":\"(SITE) WFM Indirect\",\"reference_id\":\"SITWFMINDIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.delapis@concentrix.com\"},\"first_name\":\"Marco De Lapis (101739399)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1730091\",\"wid\":\"fe667d37c1e010098f81035a66480000\",\"descriptor\":\"RTA, Real Time Managment WFM\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"794\",\"campaign_title\":\"Charge Point \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with Dutch for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in Dutch and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"1542416400\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T09:58:23.633+03:00\",\"created_at\":\"2026-05-19T18:49:08.497+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1884\",\"campaign_id\":\"435\",\"campaign_title\":\"R1674297 Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Technique -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/h2>\\n<h2>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<h2>&nbsp;<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>3- <strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\",\"ats_external_id\":\"3969565885\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T10:56:24.045+02:00\",\"created_at\":\"2026-05-19T17:31:58.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1885\",\"campaign_id\":\"434\",\"campaign_title\":\"R1674326 Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"2560347988\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:11.554+02:00\",\"created_at\":\"2026-05-19T17:25:56.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1886\",\"campaign_id\":\"433\",\"campaign_title\":\"R1674288 Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"267254410\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-19T18:05:09.683+02:00\",\"created_at\":\"2026-05-19T17:21:13.777+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1887\",\"campaign_id\":\"432\",\"campaign_title\":\"R1674311 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2079125859\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-01T01:59:08.863+02:00\",\"created_at\":\"2026-05-19T17:13:57.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"875\",\"campaign_title\":\" Advisor II, Customer Service R1732202\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor II, Customer Service\",\"street\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"address\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>Principais responsabilidades:<\/b><\/p><ul><li>Atuar como ponto focal entre todas as partes envolvidas na transa\u00e7\u00e3o imobili\u00e1ria.<\/li><li>Agendar e conduzir reuni\u00f5es em todas as etapas.<\/li><li>Apoiar os clientes ao longo de toda a jornada, esclarecendo d\u00favidas e oferecendo suporte cont\u00ednuo.<\/li><li>Fornecer informa\u00e7\u00f5es detalhadas sobre contratos, documenta\u00e7\u00e3o e procedimentos.<\/li><li>Criar uma experi\u00eancia positiva para o cliente, mantendo um bom relacionamento e promovendo sua satisfa\u00e7\u00e3o.<\/li><li>Manter-se atualizado sobre o mercado imobili\u00e1rio e tend\u00eancias do setor.<\/li><li><\/li><\/ul><p><b>Requisitos:<\/b><\/p><ul><li>Vaga exclusiva para o cargo de Advisor Curitiba, com no m\u00ednimo 6 meses na fun\u00e7\u00e3o atual e verifica\u00e7\u00e3o salarial.<\/li><li><p><span><span><span>N\u00e3o ter sido reprovado na etapa de case no processo anterior para essa vaga em janeiro e fevereiro\/26<\/span><\/span><\/span><\/p><\/li><li>N\u00e3o possuir medida disciplinar (advert\u00eancia escrita ou suspens\u00e3o) nos \u00faltimos 6 meses (outubro a fevereiro) e durante o processo seletivo;<\/li><li>N\u00e3o estar com f\u00e9rias programadas para o per\u00edodo do processo seletivo ou para o in\u00edcio previsto na nova fun\u00e7\u00e3o ( mar\u00e7o a abril) , assim como n\u00e3o estar afastado por licen\u00e7a m\u00e9dica;<\/li><li>Ter ABS de at\u00e9 4% nos \u00faltimos 3 meses (janeiro a Mar\u00e7o) e durante o processo;<\/li><li>Demonstrar excelentes habilidades de comunica\u00e7\u00e3o verbal e escrita.<\/li><li>Indicadores de satisfa\u00e7\u00e3o e\/ou qualidade utilizados (ex.: CSAT, DSAT, NPS, QA, CES, FCR, outros) m\u00e9dias dos \u00faltimos 3 meses<\/li><\/ul><p><br \/><b>Informa\u00e7\u00f5es adicionais:<\/b><\/p><ul><li>Escala: Presencial Segunda a Sexta (Hor\u00e1rio: 08:00 \u00e0s 17:48)<\/li><li>Site de atua\u00e7\u00e3o: Curitiba<\/li><\/ul>\",\"ats_external_id\":\"R1732202\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1810.4\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-06-03T20:59:05.012-03:00\",\"created_at\":\"2026-05-19T17:04:58.038-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzU?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzU\/apply?\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"organization_reference_id\":\"WBR05\"},\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"adrieli.garbossi@concentrix.com\"},\"first_name\":\"Garbossi De Oliveira, Adrieli\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102601820\",\"wid\":\"da7d7d2449a2101039ad5eca4e100000\",\"descriptor\":\"Adrieli Garbossi De Oliveira (102601820)\"},{\"id\":\"103185138\",\"wid\":\"4f0d8c666b74101fc92de8cb13cd0000\",\"descriptor\":\"J\u00e9ssica Silva (103185138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Advisor-II--Customer-Service_R1732202\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Advisor-II--Customer-Service_R1732202\/apply\",\"job_requisition_id\":\"R1732202\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"80767babee88101eee5a726d61170000\",\"descriptor\":\"21358 - Quinto Andar - WHBRASIL133\",\"reference_id\":\"WHBRASIL133\",\"custom_reference_id\":\"WHBRASIL133\",\"company_reference_id\":null},{\"wid\":\"720c2f695ac6101ccb98c1bdd30b0000\",\"descriptor\":\"W0ZWUP Quinto Andar - Back Office - RCFinanciadointerno - BR - Portugues\",\"reference_id\":\"W0ZWUP\",\"custom_reference_id\":\"W0ZWUP\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WBR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leticia.miyake@concentrix.com\"},\"first_name\":\"Leticia Harumi Miyake Da Fonseca (102608069)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1732202\",\"wid\":\"f35fdc2694861009a901e2650e5e0000\",\"descriptor\":\"Advisor II, Customer Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1888\",\"campaign_id\":\"431\",\"campaign_title\":\"R1674283 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3891260760\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-02T01:59:14.437+02:00\",\"created_at\":\"2026-05-19T16:50:13.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1889\",\"campaign_id\":\"430\",\"campaign_title\":\"R1674303 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2481907377\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:12:16.308+02:00\",\"created_at\":\"2026-05-19T16:39:09.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1890\",\"campaign_id\":\"429\",\"campaign_title\":\"R1674275 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  F\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - F\u00e8s - Fran\u00e7ais \",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3039361559\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-27T01:59:07.154+02:00\",\"created_at\":\"2026-05-19T16:22:16.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"910\",\"campaign_id\":\"18999\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730285\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Web Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Senior <\/b><b>Web Developer<\/b> Senior with proven experience delivering scalable, high-quality web applications in fast-paced Agile environments. The right candidate has strong hands-on expertise in <b>React.js, TypeScript, JavaScript, Node.js, Express.js, and Azure<\/b>, plus solid experience with database integrations and CI\/CD practices. Experience with <b>microservices, database integrations, CI\/CD, and Agile teams<\/b> is essential. To succeed in this role, you must be an excellent communicator in English and comfortable working with <b>cross-functional, globally distributed teams<\/b>.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Strong Web development experience of creating and maintaining multiple pages.<\/p><\/li><li><p>Design, develop, and maintain high-quality applications.<\/p><\/li><li><p>Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<\/p><\/li><li><p>Collaborate with cross-functional teams to analyze requirements and define technical solutions.<\/p><\/li><li><p>Write clean, efficient, and well-documented code.<\/p><\/li><li><p>Troubleshoot, debug, and upgrade existing applications.<\/p><\/li><li><p>Ensure performance, quality, and responsiveness of applications.<\/p><\/li><li><p>Conduct code reviews to ensure code quality and adherence to best practices.<\/p><\/li><li><p>Stay up-to-date with the latest industry trends and technologies to drive innovation.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>8&#43; years of overall web development experience.<\/p><\/li><li><p>Recent experience (6&#43; years) in <b>React.js<\/b> based projects.<\/p><\/li><li><p>4&#43; years of experience in <b>TypeScript<\/b> (a coding assessment will be required).<\/p><\/li><li><p>3&#43; years of experience with <b>Node.js, Express.js<\/b> and <b>Redux<\/b>.<\/p><\/li><li><p>2&#43; years with Microsoft Azure (Azure Functions).<\/p><\/li><li><p>Proficiency with JavaScript and CSS frameworks (Tailwind, Material UI, SASS).<\/p><\/li><li><p>Experience in Database Integrations (MySQL, PostgreSQL, MongoDB, SQL Server).<\/p><\/li><li><p>Demonstrated experience in architecting event-based systems or microservices from the ground up.<\/p><\/li><li><p>Proficiency in using tools such as DataDog, Splunk, App Insights, New Relic, etc.<\/p><\/li><li><p>Proven experience with CI\/CD (Continuous Integration\/Continuous Deployment).<\/p><\/li><li><p>Track record in developing unit testing frameworks.<\/p><\/li><li><p>Competency in Application Security and Networking.<\/p><\/li><li><p>Must have experience working in Agile teams.<\/p><\/li><li><p><b>Excellent English Communication Skills.<\/b><\/p><\/li><li><p><b>Experience working with globally distributed teams.<\/b><\/p><\/li><li><p><b>Experience with multi-page web development projects: Creating release plans and providing technical solutions or POCs.<\/b><\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Mexico #WebDeveloper #React #Node #Express #Azure<\/p>\",\"ats_external_id\":\"R1730285\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70830.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-20T04:05:08.525+08:00\",\"created_at\":\"2026-05-19T16:04:43.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Web-Developer---Bilingual_R1730285\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373086\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Web-Developer---Bilingual_R1730285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Web-Developer---Bilingual_R1730285\/apply\",\"job_requisition_id\":\"R1730285\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\",\"company_reference_id\":null},{\"wid\":\"6f48895069b710088c18d164754d0000\",\"descriptor\":\"COGS (CORP) CATALYST-DIGITAL ENGINEERING\",\"reference_id\":\"CATDIGITAL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nilava.ganguly@concentrix.com\"},\"first_name\":\"Nilava Ganguly (103508422)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730285\",\"wid\":\"6b33ff051eb01009851ade3f6c000000\",\"descriptor\":\"Senior Web Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Hands-on coding experience (years):<\/b> React.js: TypeScript: JavaScript: CSS frameworks (Tailwind, Material UI, SASS): Redux: Express.js: Node.js: Database integrations (MySQL, PostgreSQL, MongoDB, SQL Server): MS Azure Cloud<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Strong Web development experience of creating and maintaining multiple pages.<\/p><\/li><li><p>Design, develop, and maintain high-quality applications.<\/p><\/li><li><p>Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<\/p><\/li><li><p>Collaborate with cross-functional teams to analyze requirements and define technical solutions.<\/p><\/li><li><p>Write clean, efficient, and well-documented code.<\/p><\/li><li><p>Troubleshoot, debug, and upgrade existing applications.<\/p><\/li><li><p>Ensure performance, quality, and responsiveness of applications.<\/p><\/li><li><p>Conduct code reviews to ensure code quality and adherence to best practices.<\/p><\/li><li><p>Stay up-to-date with the latest industry trends and technologies to drive innovation.<\/p><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li><p>Excellent communication Skills is a must<\/p><\/li><li><p>5-15 years of overall development experience<\/p><\/li><li><p>Recent 5&#43; years in React based projects<\/p><\/li><li><p>4&#43; years in Typescript (a coding assessment will be required).<\/p><\/li><li><p>3&#43; years&#39; experience with Node.js and Express<\/p><\/li><li><p>2&#43; years with Microsoft Azure<\/p><\/li><li><p>Demonstrated experience in architecting event-based systems or microservices from the ground up.<\/p><\/li><li><p>Proficiency in using tools such as DataDog, Splunk, App Insights, New Relic, etc.<\/p><\/li><li><p>Proven experience with CI\/CD (Continuous Integration\/Continuous Deployment).<\/p><\/li><li><p>Track record in developing unit testing frameworks.<\/p><\/li><li><p>Competency in Application Security and Networking.<\/p><\/li><li><p>Familiarity with Azure Cloud Functions<\/p><\/li><li><p>Must have experience working in Agile teams<\/p><\/li><li><p><b>Experience working with globally distributed teams: <\/b> <b>What are their day to day activities as a Sr. Frontend Engineer<\/b><\/p><\/li><li><p><b>Excellent English Communication Skills<\/b><\/p><\/li><li><p><b>Experience with multi-page web development projects: Creating release plans and providing technical solutions or POCs.<\/b><\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1696\",\"campaign_id\":\"760\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto \/ ad in romanian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Reimagineaz\u0103-\u021bi cariera \",\"long_description\":\"<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.&nbsp;<\/p>\\n<p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi &icirc;n calitate de <strong><em>Moderator de Con\u021binut<\/em><\/strong> <strong><em>&icirc;n<\/em><\/strong> <strong><em>Porto, Portugalia<\/em><\/strong> <strong><em>(la fa\u021ba locului),<\/em> <\/strong>&icirc;\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov&acirc;nd \u0219i inplic\u0103ndu-te &icirc;n &icirc;mbun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103&nbsp;<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>&Icirc;n calitate de <strong>Moderator de Con\u021binut<\/strong> &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>&Icirc;nc\u0103 de la &icirc;nceput, vei avea un rol activ &icirc;ntr-o c\u0103utare continu\u0103 de ini\u021biative pentru &icirc;mbun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li>\\n<li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i&nbsp; drepturile de autor;<\/li>\\n<li>Juca un rol important &icirc;n revizuirea comportamentelor utilizatorilor, precum \u0219i &icirc;n asigurarea respect\u0103rii regulilor din social media;<\/li>\\n<li>Analiza rapoartele &icirc;n conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin&acirc;nd un nivel ridicat de calitate &icirc;n fiecare raport;<\/li>\\n<li>Avea un punct central de moderare &icirc;ntre utilizatorii de social media, aplic&acirc;nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice &icirc;ntr-un mediu &icirc;n continu\u0103 dezvoltare;<\/li>\\n<li>Ve\u021bi lua decizii autonome &icirc;n probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li>\\n<\/ul>\\n<p><strong>Abilitatiile tale<\/strong><\/p>\\n<p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p>\\n<ul>\\n<li>Ai cuno\u0219tin\u021be avansate de limba rom&acirc;n\u0103 scris \u0219i vorbit(C1)<\/li>\\n<li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li>\\n<li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 &icirc;ntr-un domeniu conex<\/li>\\n<li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li>\\n<li>Toleran\u021b\u0103 la munca repetitiv\u0103 &icirc;ntr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li>\\n<li>Capacitatea de a lucra at&acirc;t &icirc;n echip\u0103, c&acirc;t \u0219i independent<\/li>\\n<li>Capacitatea de a &icirc;ndeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li>\\n<li>Capacitate de &icirc;nv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li>\\n<\/ul>\\n<p><em><u>Dac\u0103 sim\u021bi c\u0103 nu &icirc;ndepline\u0219ti toate cerin\u021bele, te &icirc;ncuraj\u0103m totu\u0219i s\u0103 aplici. <\/u><\/em><em><u>Vom face tot posibilul s\u0103 &icirc;\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/em><\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat&nbsp;<\/strong><\/p>\\n<p>&Icirc;n acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;(negociabil &icirc;n func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li>\\n<li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li>\\n<li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li>\\n<li>Loca\u021bie central\u0103 &icirc;n Porto, Portugalia<\/li>\\n<li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experimenta\u021bi cea mai bun\u0103 versiune !<\/strong><\/p>\\n<p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare&nbsp;<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. <\/em><em>Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.&nbsp;<\/em><\/p>\\n<p><strong>Eligibilitate&nbsp;<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Portugalia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2331605193\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:39:49.117+01:00\",\"created_at\":\"2026-05-19T15:29:10.960+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ro\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1697\",\"campaign_id\":\"757\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Romanian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"908401233\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:39:17.907+01:00\",\"created_at\":\"2026-05-19T15:02:20.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1546\",\"campaign_id\":\"523\",\"campaign_title\":\"Advisor I, B2B Sales R1731956\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Account Manager (French - speaking) - Hybrid - Tech Industry EP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Want to be part of an innovative and growing team?<\/b> We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>B2B Sales Account Manager in Barcelona<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>As a B2B Sales Account Manager, you will: \u00a0<\/b><\/p><ul><li><p>Build and grow relationships with resellers with the aim of understanding their business.<\/p><\/li><li><p>Maximizing reseller trust and loyalty to our brand above the competition.<\/p><\/li><li><p>Facilitate reseller competencies and certification in BU products.<\/p><\/li><li><p>Monitor the execution of reseller marketing plan, investment and co-marketing activities.\u00a0<\/p><\/li><li><p>Ensure resellers are taking advantage of promotions, events &amp; programs.<\/p><\/li><li><p>Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<\/p><\/li><li><p>Facilitate resellers with pricing, availability and information on products.<\/p><\/li><li><p>Influence resellers to understand the value of Epson products and promote them above competitors.<\/p><\/li><li><p>Possibly attend product and\/or reseller events to meet key partners.<\/p><\/li><\/ul><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><ul><li><p>Are bilingual or proficient in French and advanced in English<\/p><\/li><li><p>Have at least 2 years sales experience (preferably B2B).<\/p><\/li><li><p>Have strong communication skills (verbal &amp; written).<\/p><\/li><li><p>Have analytical &amp; Excel skills to segment an account list and develop a sales strategy.<\/p><\/li><li><p>Value collaboration and enjoy working with a motivated, multi-language team.<\/p><\/li><\/ul><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><ul><li><p>Have a Bachelors degree in Marketing.<\/p><\/li><li><p>Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you:\u00a0\u00a0<\/b><\/p><ul><li><p>Full-time\u00a039 hours\/week permanent contract:\u00a0\u00a0Monday to Friday from 9:00 to 18:00<\/p><\/li><li><p>Base salary of 19,623 euros gross\/year &#43; bonus up to 4.500 euros gross\/year &#43; private medical insurance<\/p><\/li><li><p>Office location in Barcelona, opportunity for hybrid work model<\/p><\/li><li><p>Full paid training. Training lasts about 2 weeks and covers sales and product.<\/p><\/li><li><p>Bring-a-friend (referral) bonus opportunities.<\/p><\/li><li><p>Career development programs, specialized courses.<\/p><\/li><\/ul><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer:<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1731956<\/span><\/p>\",\"ats_external_id\":\"R1731956\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T18:09:18.200+02:00\",\"created_at\":\"2026-05-19T14:05:40.612+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374503\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/B2B-Sales-Account-Manager--French---speaking----Hybrid---Tech-Industry-EP01_R1731956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/B2B-Sales-Account-Manager--French---speaking----Hybrid---Tech-Industry-EP01_R1731956\/apply\",\"job_requisition_id\":\"R1731956\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"09cccbbbc65610035164db3f6d430000\",\"descriptor\":\"23651 - Seiko Epson Corporation - WHSBTSPAIN374\",\"reference_id\":\"WHSBTSPAIN374\",\"custom_reference_id\":\"WHSBTSPAIN374\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"55fed941027d100351fbe224b7870000\",\"descriptor\":\"W0ZW8T P_Sbt_Spain_Epson Telesales An\",\"reference_id\":\"W0ZW8T\",\"custom_reference_id\":\"W0ZW8T\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731956\",\"wid\":\"1f5cb8323a6d1009923c69baae060000\",\"descriptor\":\"B2B Sales Account Manager (French - speaking) - Hybrid - Tech Industry EP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1512\",\"campaign_id\":\"192\",\"campaign_title\":\"Categorie Protette Vimercate\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Vimercate stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Vimercate, Via Torri Bianche 7<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"3031670640\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:24.046+02:00\",\"created_at\":\"2026-05-19T12:48:46.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1513\",\"campaign_id\":\"191\",\"campaign_title\":\"Categorie Protette Cagliari\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Cagliari stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Cagliari, Localit&agrave; Sa Illetta (Campus Tiscali)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"682656587\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:05.910+02:00\",\"created_at\":\"2026-05-19T12:46:14.221+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1514\",\"campaign_id\":\"190\",\"campaign_title\":\"Categorie Protette Lecce\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Lecce stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Lecce, Viale del Risorgimento 4<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1555138722\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:05:48.362+02:00\",\"created_at\":\"2026-05-19T12:41:42.983+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1547\",\"campaign_id\":\"521\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731902\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Portugu\u00e9s TE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Asesor de Servicio al Cliente en Barcelona\",\"long_description\":\"<p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria del deporte.\u00a0\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder de lo que viene y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b>\u00a0<\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender llamadas entrantes de clientes (a trav\u00e9s de tel\u00e9fono, email, email de voz, chat, whatsapp, RRSS u otros canales de comunicaci\u00f3n) y solucionar las demandas de los usuarios\u00a0<br \/>- Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas y proporcionar respuesta y resoluci\u00f3n dentro del SLA\u00a0<br \/>- Mantenerse informado de las novedades de los productos y servicios mostrando expertise para atender a los clientes\u00a0<br \/>- Escalar posibles problemas de servicio al equipo de management. Seguir todos los procesos y procedimientos del proyecto\u00a0<br \/>- Asegurar que se mantenga el SLA contractual.\u00a0<\/p><p><\/p><p><b>Tus competencias<\/b>\u00a0<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:<\/b>\u00a0<\/p><p><\/p><p>- Tienes un nivel biling\u00fce de Castellano y un nivel avanzado de \u00a0P<span>ortugu\u00e9s<\/span><br \/>- Cuentas con conocimiento de inform\u00e1tica a nivel de usuario Windows\/MS Office\/Internet\u00a0<br \/>- Tienes buena disposici\u00f3n para trabajar en un entorno de atenci\u00f3n al cliente\u00a0<br \/>- Cuentas con habilidades de atenci\u00f3n al cliente: capacidad para escuchar y comprender las necesidades de los clientes\u00a0<br \/>- Tienes capacidad para hacerse cargo de las llamadas y progresar hasta su resoluci\u00f3n o escalar la llamada hasta su resoluci\u00f3n\u00a0<br \/>- Cuentas con excelentes habilidades de comunicaci\u00f3n oral y escrita.\u00a0<\/p><p><\/p><p><b>Ser\u00eda una ventaja si:<\/b>\u00a0<\/p><p><\/p><p>- Estas interesado por el mundo de la moda y la joyer\u00eda\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b>\u00a0<\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0\u00a0<\/p><p><\/p><p><b>\u00a0Tus beneficios:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h rotativo de lunes a viernes de 11:00 a 19:00, sabados de 08:00 a 16:00 (dos s\u00e1bados por mes)<\/p><p>- Rango salarial 19,623 euros brutos &#43; hasta 1,200 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Excelente ubicaci\u00f3n de la oficina en la ciudad de Barcelona<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b>\u00a0<\/p><p><\/p><p>En <b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i> \u00a0<\/p><p><span>R1731902<\/span><\/p>\",\"ats_external_id\":\"R1731902\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T01:59:10.955+02:00\",\"created_at\":\"2026-05-19T12:08:54.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Portuguese\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-y-Portugus-TE03_R1731902\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-y-Portugus-TE03_R1731902\/apply\",\"job_requisition_id\":\"R1731902\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3e42b94f382f101fc6ceaaffb8810000\",\"descriptor\":\"W0ZPTX P_Sbt_Spain_Tous\",\"reference_id\":\"W0ZPTX\",\"custom_reference_id\":\"W0ZPTX\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef347072100e50000\",\"descriptor\":\"20231 - Tous - WHSBTSPAIN49\",\"reference_id\":\"WHSBTSPAIN49\",\"custom_reference_id\":\"WHSBTSPAIN49\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"angel.cachada2@concentrix.com\"},\"first_name\":\"Angel Cachada (102538524)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731902\",\"wid\":\"6b33ff051eb010098a45636f52e40000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Portugu\u00e9s TE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1548\",\"campaign_id\":\"520\",\"campaign_title\":\"Advisor I, Customer Service R1731673\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish - Speaking) - On Site - TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Respond appropriately to customers\u2019 requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained \u00a0<br \/>- Escalate potential service issues\u00a0<br \/>- Liaise with Supervisors\/ Mentors on specific projects where requested\u00a0<\/p><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Danish and advanced in English<br \/>- Have previous experience in a similar position and industry\u00a0<br \/>- Have basic sales skills, upselling and cross-selling\u00a0<br \/>- Are in good disposition to work in a customer service environment\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time, 39 hours\/week, permanent contract: Monday - Friday 09:00 - 18:00\u00a0<br \/>- Salary 22.000 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1731673 \u00a0<\/span><\/p>\",\"ats_external_id\":\"R1731673\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-03T13:07:01.379+02:00\",\"created_at\":\"2026-05-19T10:04:54.431+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373343\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---Speaking----On-Site---TR02_R1731673\/apply\",\"job_requisition_id\":\"R1731673\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc79ee266f6f20000\",\"descriptor\":\"20085 - Refurbed - WHSBTSPAIN204\",\"reference_id\":\"WHSBTSPAIN204\",\"custom_reference_id\":\"WHSBTSPAIN204\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fc980fd8b2c380000\",\"descriptor\":\"W0ZMNZ P_Sbt_Spain_Refurbed_The Nest\",\"reference_id\":\"W0ZMNZ\",\"custom_reference_id\":\"W0ZMNZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caitlin.crayford@concentrix.com\"},\"first_name\":\"Caitlin Renee Crayford (102540172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731673\",\"wid\":\"fe667d37c1e01009839cb0c558200000\",\"descriptor\":\"Customer Service Representative (Danish - Speaking) - On Site - TR02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"911\",\"campaign_id\":\"18983\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1731797\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Data Cloud Consultant\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Salesforce Data Cloud Consultant<\/b><\/p><p><\/p><p>Concentrix is seeking an experienced Salesforce Data Cloud Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions\u2014including Data Cloud One\u2014to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.<\/p><ul><li><p>Lead design and implementation of Salesforce Data Cloud (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.<\/p><\/li><li><p>Develop and manage data models, identity resolution rules, and segmentation frameworks.<\/p><\/li><li><p>Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.<\/p><\/li><li><p>Implement zero-copy\/federation, sandbox strategies, and governance models for scale and compliance.<\/p><\/li><li><p>Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.<\/p><\/li><li><p>Drive real-time data ingestion, profile unification, and personalization use cases.<\/p><\/li><li><p>Provide guidance on data governance, optimized credit consumption, and other sustainability best practices<\/p><\/li><li><p>Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.<\/p><\/li><li><p>Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies.<\/p><\/li><li><p>Train and mentor internal teams on best practices for Data Cloud usage.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years Salesforce ecosystem experience, with at least 2\u20133 years focused on Salesforce Data Cloud.<\/p><\/li><li><p>Hands-on expertise with Data Cloud One, including staging schemas, multi-org\/companion org harmonization, and governance.<\/p><\/li><li><p>Strong understanding of identity resolution, householding, data modeling, and segmentation.<\/p><\/li><li><p>Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.<\/p><\/li><li><p>Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).<\/p><\/li><li><p>Knowledge of credit consumption strategies, sandbox replication, and zero-copy\/federation approaches.<\/p><\/li><li><p>Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions.<\/p><\/li><li><p>Salesforce Data Cloud Consultant Certification strongly preferred.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with Agentforce \/ AI Copilot integrations.<\/p><\/li><li><p>Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech\/Adtech platforms.<\/p><\/li><li><p>Strong understanding of data governance, privacy compliance (GDPR\/CCPA), and security best practices.<\/p><\/li><li><p>Background in nonprofit or healthcare industries is a plus.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/05\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1731797\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-04T06:08:26.548+08:00\",\"created_at\":\"2026-05-19T04:05:14.138+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374510\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1731797\/apply\",\"job_requisition_id\":\"R1731797\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dale.mcelroy@concentrix.com\"},\"first_name\":\"Dale McElroy (102012376)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1731797\",\"wid\":\"1f5cb8323a6d10095b5b387156b50000\",\"descriptor\":\"Salesforce Data Cloud Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"912\",\"campaign_id\":\"18966\",\"campaign_title\":\"Lead Cloud &amp; Collaboration Engineer (TCF) R1731659\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Infrastructure Architect\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The role:<br \/>Centers on serving as a trusted advisor who designs, deploys, and optimizes modern endpoint management solutions, with a strong emphasis on <b><span>Intune<\/span><\/b> integration and cloud\u2011based device governance. It focuses on guiding customers through <b><span>Co\u2011Management<\/span><\/b>, Intune configuration, and modernization of their endpoint environment while ensuring secure, efficient, and scalable management practices.<\/p><p><\/p><p>Responsibilities:<\/p><p><span>The MECM (aka SCCM)\/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/span><\/p><ul><li><span>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/span><\/li><li><span>Upgrade, update and maintain the SCCM hierarchy<\/span><\/li><li><span>Troubleshoot issues with infrastructure and clients<\/span><\/li><li><span>Tune and optimize for performance<\/span><\/li><li><span>Assist with reporting<\/span><\/li><li><span>Assist in setting up SCCM Co-Management with Intune <\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Software Updates feature<\/span><\/li><li><span>Assist in planning, reviewing and troubleshooting Task Sequences<\/span><\/li><li><span>Provide training in all areas of SCCM to ensure customer goals are met<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Requirmetns:<\/span><\/b><\/p><p><span>3 years working as a depth expert and technology owner or consultant for SCCM<\/span><\/p><p><span>Ability to present to multiple levels of customer leadership.<\/span><\/p><p><span>Ability to act as a consultant and architect for multiple customers.<\/span><\/p><p><span>Broad knowledge across multiple scenarios:<\/span><\/p><ul><li><span>Windows Desktop\/Server Management using SCCM<\/span><\/li><li><span>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/span><\/li><li><span>Package\/Application creation<\/span><\/li><li><span>Desktop OS Upgrades using different approaches<\/span><\/li><li><span>Intune and Co-Management experience<\/span><\/li><li><span>SSRS Reporting and\/or PowerBI experience<\/span><\/li><li><span>PowerShell scripting<\/span><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Infrastructure<\/span><\/b><\/p><ul><li><span>Design<\/span><\/li><li><span>Deployment<\/span><\/li><li><span>Upgrades<\/span><\/li><li><span>Maintenance, Health, Tuning<\/span><\/li><li><span>Troubleshooting<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1731659\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T02:03:59.500+08:00\",\"created_at\":\"2026-05-18T22:08:04.814+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Infrastructure-Architect_R1731659\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Infrastructure-Architect_R1731659\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Infrastructure-Architect_R1731659\/apply\",\"job_requisition_id\":\"R1731659\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1731659\",\"wid\":\"d2a67ca538121019af3e3b83e0c50000\",\"descriptor\":\"Azure Infrastructure Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"913\",\"campaign_id\":\"18946\",\"campaign_title\":\"Manager I, Training R1729639\",\"campaign_type\":\"job_application\",\"job_title\":\"Training Manager\",\"street\":\"GHA Accra-335 Place Parcel No 88 Block 6 N1 North, Dzorwulu\",\"address\":\"GHA Accra-335 Place Parcel No 88 Block 6 N1 North, Dzorwulu\",\"city\":\"Dzorwulu\/Accra\",\"state\":null,\"postal_code\":\"GA183\",\"region\":null,\"country\":\"Ghana\",\"short_description\":\"Do you have a passion for training, leadership, and helping people perform at their best? We are looking for a passionate Training Manager to join our team in Accra.\\n\\nThis role plays a critical part in analyzing, scheduling, and delivering classroom training in support of client programs, ensuring our people are equipped with the skills and knowledge they need to succeed. You will lead the training department, manage and support trainers, and build strong partnerships across client and internal teams to drive quality, performance improvement, cost efficiency, and business growth.\\n\\nIf you are an inspiring leader with a strong focus on people development and training excellence, this is a fantastic opportunity to make a real impact.\",\"long_description\":\"<h2><\/h2><p>Essential Functions\/Core Responsibilities\u00a0<\/p><ul><li>Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/li><li>Conduct Train-the-Trainer sessions<\/li><li>Conduct quarterly one-on-ones with Trainers<\/li><li>Coordinate with the Quality Supervisor and Operations on consistency issues<\/li><li>Create and maintain consultant training schedule<\/li><li>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants<\/li><li>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/li><\/ul><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><li>Strong attention to detail<\/li><li>Ability to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Concentrix is an equal opportunity employer.<\/h2><p><\/p><h2>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/h2>\",\"ats_external_id\":\"R1729639\",\"location\":\"Dzorwulu\/Accra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"GHS\",\"updated_at\":\"2026-05-20T22:04:37.825+08:00\",\"created_at\":\"2026-05-18T18:07:34.197+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GHA-Accra-335-Place-Parcel-No-88-Block-6-N1-North-Dzorwulu\/Training-Manager_R1729639\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b6dde8558c0000\",\"descriptor\":\"Concentrix CX Technologies Ltd\",\"reference_id\":\"WGH02\",\"organization_reference_id\":\"WGH02\"},\"location\":{\"city\":\"Dzorwulu\/Accra\",\"state\":null,\"country\":{\"wid\":\"db69c640446c11de98360015c5e6daf6\",\"iso2\":\"GH\",\"iso3\":\"GHA\",\"descriptor\":\"Ghana\",\"iso_numeric\":\"288\"},\"postal_code\":\"GA183\",\"primary_location\":{\"id\":\"GH-ACC-DZORW-01\",\"wid\":\"a07375a9711a1039b1baf91e56340000\",\"descriptor\":\"GHA Accra-335 Place Parcel No 88 Block 6 N1 North, Dzorwulu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"zoe.brogan@concentrix.com\"},\"first_name\":\"Brogan, Zoe\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103318806\",\"wid\":\"40269db6a5e7101274cd4026f8e60000\",\"descriptor\":\"Nondumiso Zulu (103318806)\"},{\"id\":\"101344187\",\"wid\":\"132e84cf16c701203e119fa8c7248347\",\"descriptor\":\"Zoe Brogan (101344187)\"},{\"id\":\"102525090\",\"wid\":\"da7d7d2449a21010339393c5352a0002\",\"descriptor\":\"Michelle Daykin (102525090)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1667\",\"descriptor\":\"Manager I, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373059\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GHA-Accra-335-Place-Parcel-No-88-Block-6-N1-North-Dzorwulu\/Training-Manager_R1729639\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GHA-Accra-335-Place-Parcel-No-88-Block-6-N1-North-Dzorwulu\/Training-Manager_R1729639\/apply\",\"job_requisition_id\":\"R1729639\"}],\"organizations\":[{\"wid\":\"9222fc519a0c1010d3ba9d0e11780000\",\"descriptor\":\"22999 - Google - 980004840\",\"reference_id\":\"980004840\",\"custom_reference_id\":\"980004840\",\"company_reference_id\":null},{\"wid\":\"5468db324145101ac0b6dde8558c0000\",\"descriptor\":\"Concentrix CX Technologies Ltd\",\"reference_id\":\"WGH02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGH02\"},{\"wid\":\"3c9c263fed971010d44a84c924eb0000\",\"descriptor\":\"W0ZV1I Google Gha Sweep\",\"reference_id\":\"W0ZV1I\",\"custom_reference_id\":\"W0ZV1I\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"efe.erhabor@concentrix.com\"},\"first_name\":\"Efe Erhabor (102565719)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1729639\",\"wid\":\"db67c4ac850b100937530686962d0000\",\"descriptor\":\"Training Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1663\",\"campaign_id\":\"53\",\"campaign_title\":\"Pool\/German\/French\/Italian\/Spanish\/Tbilisi\",\"campaign_type\":\"job_application\",\"job_title\":\" \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10dd\u10db\u10e1\u10d0\u10ee\u10e3\u10e0\u10d4\u10d1\u10d8\u10e1 \u10ec\u10d0\u10e0\u10db\u10dd\u10db\u10d0\u10d3\u10d2\u10d4\u10dc\u10d4\u10da\u10d8 -  Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>\u10d7\u10e3 \u10d7\u10d5\u10da\u10d8, \u10e0\u10dd\u10db \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8 \u10d2\u10ed\u10d8\u10e0\u10d3\u10d4\u10d1\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da \u10d2\u10d0\u10dc\u10d5\u10d8\u10d0\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d3\u10d0\u10d2\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0, \u10d0\u10db\u10d0\u10e1\u10d7\u10d0\u10dc\u10d0\u10d5\u10d4 \u10ee\u10d0\u10e0 \u10db\u10dd\u10e2\u10d8\u10d5\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d2\u10d8\u10dc\u10d3\u10d0 \u10e8\u10d4\u10dc\u10e1 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10d0\u10e8\u10d8 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d4\u10e2\u10d0\u10de\u10d8 \u10d3\u10d0\u10d8\u10ec\u10e7\u10dd\u10e1, \u10db\u10d0\u10e8\u10d8\u10dc \u10e8\u10d4\u10db\u10dd\u10e3\u10d4\u10e0\u10d7\u10d3\u10d8 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0 \u10d2\u10e3\u10dc\u10d3\u10e1! \u10d2\u10d0\u10ee\u10d3\u10d8 \u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da\u10d4\u10dc\u10dd\u10d5\u10d0\u10dc \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1 \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d8. \u10e0\u10d0 \u10de\u10d8\u10e0\u10dd\u10d1\u10d4\u10d1\u10e1 \u10d2\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc?!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>&nbsp;\u10d1\u10d0\u10d6\u10d0\u10e0\u10d6\u10d4 \u10d4\u10e0\u10d7-\u10d4\u10e0\u10d7 \u10e7\u10d5\u10d4\u10da\u10d0\u10d6\u10d4 \u10d9\u10dd\u10dc\u10d9\u10e3\u10e0\u10d4\u10dc\u10e2\u10e3\u10dc\u10d0\u10e0\u10d8\u10d0\u10dc \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1;\u2713 \u10db\u10dd\u10e5\u10dc\u10d8\u10da \u10e1\u10d0\u10d1\u10dd\u10dc\u10e3\u10e1\u10d4 \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d0\u10e1;<\/li>\\n<li>\u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10ec\u10d8\u10dc\u10e1\u10d5\u10da\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1;<\/li>\\n<li>\u10ef\u10d0\u10dc\u10db\u10e0\u10d7\u10d4\u10da\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10d8\u10ea\u10dd\u10ea\u10ee\u10da\u10d8\u10e1 \u10e1\u10d0\u10dd\u10ef\u10d0\u10ee\u10dd \u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10d8\u10e1 \u10e1\u10d0\u10e3\u10d9\u10d4\u10d7\u10d4\u10e1\u10dd \u10de\u10d0\u10d9\u10d4\u10e2\u10e1.<\/li>\\n<li>\u10e5\u10d5\u10d4\u10e7\u10dc\u10d8\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7 40 \u10e1\u10de\u10dd\u10e0\u10e2\u10e3\u10da-\u10d2\u10d0\u10db\u10d0\u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d4\u10d1\u10d4\u10da \u10dd\u10d1\u10d8\u10d4\u10e5\u10e2\u10d6\u10d4 \u10d9\u10dd\u10e0\u10de\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da \u10e8\u10d4\u10d7\u10d0\u10d5\u10d0\u10d6\u10d4\u10d1\u10d0\u10e1 ( FitPass);<\/li>\\n<li>\u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10e3\u10da \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10e3\u10dc\u10d3\u10e1;<\/li>\\n<li>\u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10e1\u10e2\u10d0\u10dc\u10d3\u10d0\u10e0\u10e2\u10d4\u10d1\u10d8\u10e1 \u10db\u10d4\u10dc\u10d4\u10ef\u10db\u10d4\u10dc\u10e2\u10e1 \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0\u10e8\u10d8;\u10d0\u10db \u10de\u10dd\u10d6\u10d8\u10ea\u10d8\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10e8\u10d4\u10d0\u10d1\u10d0\u10db\u10d8\u10e1\u10d8 \u10d9\u10d0\u10dc\u10d3\u10d8\u10d3\u10d0\u10e2\u10d8 \u10ee\u10d0\u10e0\u10d7, \u10d7\u10e3:<\/li>\\n<li>\u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 <strong>\u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da, \u10d8\u10e2\u10d0\u10da\u10d8\u10e3\u10e0, \u10d4\u10e1\u10de\u10d0\u10dc\u10e3\u10e0, \u10e4\u10e0\u10d0\u10dc\u10d2\u10e3\u10da<\/strong> \u10d4\u10dc\u10d0\u10d6\u10d4 \u10d7\u10d0\u10d5\u10d8\u10e1\u10e3\u10e4\u10da\u10d0\u10d3 \u10e1\u10d0\u10e3\u10d1\u10d0\u10e0\u10d8 (B2-C1);\u2713 \u10d2\u10d0\u10e5\u10d5\u10d7 \u10d9\u10d0\u10e0\u10d2\u10d8 \u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d8\u10e1 \u10e3\u10dc\u10d0\u10e0-\u10e9\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8;<\/li>\\n<li>\u10e1\u10ec\u10e0\u10d0\u10e4\u10d0\u10d3 \u10d8\u10d7\u10d5\u10d8\u10e1\u10d4\u10d1\u10d7 \u10d0\u10ee\u10d0\u10da \u10d8\u10dc\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d0\u10e1;<\/li>\\n<li>&nbsp;\u10db\u10d6\u10d0\u10d3 \u10ee\u10d0\u10e0\u10d7 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1;\u10d2\u10d0\u10db\u10dd\u10d0\u10d2\u10d6\u10d0\u10d5\u10dc\u10d4\u10d7 \u10d2\u10d0\u10dc\u10d0\u10ea\u10ee\u10d0\u10d3\u10d8 \u10e8\u10d4\u10db\u10d3\u10d4\u10d2 \u10de\u10dd\u10e0\u10e2\u10d0\u10da\u10d6\u10d4:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7, \u10e9\u10d5\u10d4\u10dc\u10e1 440,000 \u10d9\u10dd\u10da\u10d4\u10d2\u10d0\u10e1\u10d7\u10d0\u10dc \u10d4\u10e0\u10d7\u10d0\u10d3 &nbsp;\u10d5\u10e5\u10db\u10dc\u10d8\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10dc\u10e1\u10d0\u10d9\u10e3\u10d7\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d0\u10e1 \u10d3\u10d0 \u10d5\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d8\u10d7 \u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e8\u10d8 \u10ea\u10dc\u10dd\u10d1\u10d8\u10da \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10ea\u10d8\u10e4\u10e0\u10e3\u10da\u10d8 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d0\u10e8\u10d8. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10db\u10d0\u10e7\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d3\u10d0 \u10db\u10e3\u10da\u10e2\u10d8\u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10e3\u10da\u10d8 \u10d2\u10e3\u10dc\u10d3\u10d8\u10d7. &nbsp;\u10de\u10d0\u10e2\u10d8\u10d5\u10e1 \u10d5\u10ea\u10d4\u10db\u10d7 \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d0\u10e1, \u10d8\u10dc\u10d3\u10d8\u10d5\u10d8\u10d3\u10e3\u10d0\u10da\u10dd\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10de\u10d8\u10e0\u10dd\u10d5\u10dc\u10e3\u10da\u10dd\u10d1\u10d0\u10e1, \u10e0\u10d0\u10d3\u10d2\u10d0\u10dc &nbsp; \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da\u10dd\u10d1\u10d0 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10e1\u10d8\u10eb\u10da\u10d8\u10d4\u10e0\u10d4\u10d0. \u10d9\u10dd\u10dc\u10ea\u10d4\u10dc\u10e2\u10e0\u10d8\u10e5\u10e1\u10e8\u10d8 \u10e7\u10d5\u10d4\u10da\u10d0\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d1\u10d0\u10e0\u10d8 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0 \u10d0\u10e5\u10d5\u10e1&nbsp;&nbsp;\u10d3\u10d0\u10e1\u10d0\u10e5\u10db\u10d3\u10d4\u10e1, \u10db\u10d8\u10e3\u10ee\u10d4\u10d3\u10d0\u10d5\u10d0\u10d3&nbsp;&nbsp;\u10db\u10d8\u10e1\u10d8: \u10e0\u10d4\u10da\u10d8\u10d2\u10d8\u10d8\u10e1, \u10e0\u10d0\u10e1\u10d8\u10e1, \u10e1\u10d4\u10e5\u10e1\u10e3\u10d0\u10da\u10e3\u10e0\u10d8 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d0\u10ea\u10d8\u10d8\u10e1, \u10d2\u10d4\u10dc\u10d3\u10d4\u10e0\u10e3\u10da\u10d8 \u10d8\u10d3\u10d4\u10dc\u10e2\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10ee\u10d0 \u10db\u10d0\u10ee\u10d0\u10e1\u10d8\u10d0\u10d7\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10e9\u10d5\u10d4\u10dc\u10d4\u10d1\u10d7 \u10e9\u10d4\u10dc\u10e1 \u10d9\u10dd\u10da\u10d4\u10d2\u10d4\u10d1\u10e1, \u10d7\u10e3 \u10e0\u10d0\u10db\u10d3\u10d4\u10dc \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d0\u10e0\u10d8\u10d0\u10dc \u10d8\u10e1\u10d8\u10dc\u10d8, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d8\u10e1 \u10dc\u10d0\u10ec\u10d8\u10da\u10d8; \u10d5\u10d0\u10eb\u10da\u10d4\u10d5\u10d7 \u10db\u10d0\u10d7 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1; \u10d5\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da\u10d8 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1, \u10e5\u10dd\u10e3\u10e9\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d4\u10dc\u10e2\u10dd\u10e0\u10dd\u10d1\u10d8\u10e1 \u10de\u10e0\u10dd\u10d2\u10e0\u10d0\u10db\u10d4\u10d1\u10e1; \u10e8\u10d4\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d0\u10d6\u10d4 \u10d3\u10d0\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10e3\u10da\u10d8 \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1; \u10db\u10d7\u10d4\u10da\u10d8 \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 \u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10e2\u10dd\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10e5\u10e1\u10d4\u10da\u10e1 \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you feel that you need challenges in life that will help you in your professional development, and you are motivated and want to start a new stage in your career, then join our global team! Become a German-speaking Customer Support Specialist. What do we offer you?!<\/p>\\n<ul>\\n<li>One of the most competitive salaries in the market;<\/li>\\n<li>A flexible bonus system;<\/li>\\n<li>A wide range of career advancement and development opportunities;<\/li>\\n<li>The best family health and life insurance package;<\/li>\\n<li>Corporate offers at 40 sports and wellness facilities nationwide (FitPass);<\/li>\\n<li>A friendly and development-oriented team;<\/li>\\n<li>Management based on American standards within the company.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You are a suitable candidate for this position if:<\/p>\\n<ul>\\n<li>You can speak fluently in <strong>German, Italian, Spanish, or French<\/strong> (B2-C1 level);<\/li>\\n<li>You have good communication skills;<\/li>\\n<li>You quickly adapt to new information;<\/li>\\n<li>You are ready for new challenges.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Together with our 440,000 colleagues worldwide, we create exceptional customer experiences and assist world-renowned companies in managing digital transformations. We pride ourselves on our diverse and multicultural team. We respect different cultures, individualities, and personalities because diversity is our strength. At Concentrix, everyone has an equal opportunity for employment, regardless of religion, race, sexual orientation, gender identity, and other characteristics. We show our colleagues how important they are as part of the culture; we offer them career development opportunities; we provide professional support, coaching, and mentoring programs; performance-based compensation; a global network of friends and peers for life, and more.<\/p>\",\"ats_external_id\":\"1842911724\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-28T03:59:06.758+04:00\",\"created_at\":\"2026-05-18T15:47:50.610+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"258\",\"campaign_id\":\"569\",\"campaign_title\":\"French | Customer Service | Athens | Qonto FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<p data-start=\\\"0\\\" data-end=\\\"29\\\"><strong data-start=\\\"0\\\" data-end=\\\"29\\\">Sp&eacute;cificit&eacute;s du poste :<\/strong><\/p>\\n<ul data-start=\\\"31\\\" data-end=\\\"354\\\">\\n<li data-section-id=\\\"xzha16\\\" data-start=\\\"31\\\" data-end=\\\"90\\\">Possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s 3 mois d&rsquo;anciennet&eacute;<\/li>\\n<li data-section-id=\\\"dkkjjc\\\" data-start=\\\"91\\\" data-end=\\\"199\\\">Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8h par jour, entre 7h et 2h du matin<\/li>\\n<li data-section-id=\\\"94fcee\\\" data-start=\\\"200\\\" data-end=\\\"298\\\">Majorations attractives pour les heures de nuit (apr&egrave;s 22h) et les dimanches travaill&eacute;s<\/li>\\n<li data-section-id=\\\"1fjqsgv\\\" data-start=\\\"299\\\" data-end=\\\"354\\\">Bonus fid&eacute;lit&eacute; apr&egrave;s 1 an sur le projet<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire serait un atout, mais pas obligatoire<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2026958552\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T02:59:03.400+03:00\",\"created_at\":\"2026-05-18T14:48:46.717+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1698\",\"campaign_id\":\"741\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2237028071\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:12:47.394+01:00\",\"created_at\":\"2026-05-18T12:11:40.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1549\",\"campaign_id\":\"514\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1731511\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Barcelona (on-site),&nbsp;<\/strong>you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>-&nbsp;Expedite&nbsp;and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical&nbsp;assistance&nbsp;to help customers&nbsp;identify&nbsp;their requirements for products and services&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Dutch&nbsp;and advanced level in English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full time&nbsp;39 hours\/week&nbsp;permanent contract: Monday to Friday from 08.00 to 17.00<\/p>\\n<p>- Salary:&nbsp;21,000&nbsp;euros&nbsp;gross\/year + up to 4,000 euros gross\/year in bonus<\/p>\\n<p>- Great office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731511<\/p>\",\"ats_external_id\":\"R1731511\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T10:09:33.455+02:00\",\"created_at\":\"2026-05-18T12:07:41.616+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372977\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1731511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1731511\/apply\",\"job_requisition_id\":\"R1731511\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731511\",\"wid\":\"d5cf491efa8c1009370993d218a60000\",\"descriptor\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1699\",\"campaign_id\":\"740\",\"campaign_title\":\"ByteDance GEC - RCS \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Dutch (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4049034510\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T12:09:08.273+01:00\",\"created_at\":\"2026-05-18T12:02:50.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1700\",\"campaign_id\":\"733\",\"campaign_title\":\" Virgin Media \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English-speaking) - Telecommunications company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). &nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Receiving inbound calls from customers contacting us about their contract<\/li>\\n<li>Communicating with existing customers and internal customers (other departments) &nbsp;<\/li>\\n<li>Answering customer queries, arranging services for customers &nbsp;<\/li>\\n<li>Entering and updating customer information to the internal database &nbsp;<\/li>\\n<li>Analysing customer behaviour. Tailoring services to suit customer&rsquo;s needs (Fact finding and Objection handling) &nbsp;<\/li>\\n<li>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership &nbsp;<\/li>\\n<li>Developing aggressive retention strategies based on customer feedback &nbsp;<\/li>\\n<li>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue &nbsp;<\/li>\\n<li>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure &nbsp;<\/li>\\n<li>Documenting customers notes and actions taken on each call &nbsp;<\/li>\\n<li>Building positive relationships with customers, team leaders and OPS &nbsp;<\/li>\\n<li>Demonstrating success in surpassing targets, KPI&rsquo;s and objectives within the team.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/li>\\n<li>High curiosity about the cryptocurrency market;<\/li>\\n<li>Ability to effectively communicate, both written and verbally;<\/li>\\n<li>Skilled in multi-tasking &amp; working under pressure;<\/li>\\n<li>Fast learner, diligent worker.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2750092214\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-02T00:59:02.744+01:00\",\"created_at\":\"2026-05-18T10:57:02.360+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1701\",\"campaign_id\":\"732\",\"campaign_title\":\"Bolt \/ Portuguese \/  BM \/ Braga \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria\",\"long_description\":\"<p>Est&aacute;s &agrave; procura de algo mais? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" e \\\"Best Company Culture,\\\" ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Representante do Servi&ccedil;o de Apoio ao Cliente em Braga, Portugal (On-Site<\/strong>), connosco os teus objetivos s&atilde;o alcan&ccedil;ados. A tua miss&atilde;o ser&aacute; garantir que alcan&ccedil;amos os objetivos de desempenho em todas as opera&ccedil;&otilde;es. E que respondemos &agrave;s expectativas dos nossos clientes, atingindo a excel&ecirc;ncia operacional ao n&iacute;vel da qualidade, efici&ecirc;ncia e melhoria da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer diariamente?<\/strong><\/p>\\n<p>Enquanto&nbsp;Representante do Servi&ccedil;o de Apoio ao Cliente vais :<\/p>\\n<ul>\\n<li>Ajudar os clientes no processo p&oacute;s-venda, respondendo a quest&otilde;es&nbsp;atrav&eacute;sde chamada telef&oacute;nica (inbound)<\/li>\\n<li>Manter registos das intera&ccedil;&otilde;es ou transa&ccedil;&otilde;es dos clientes, registando as quest&otilde;es, reclama&ccedil;&otilde;es, ou coment&aacute;rios, bem como as a&ccedil;&otilde;es tomadas.<\/li>\\n<li>Prestar um excelente servi&ccedil;o ao cliente, gerindo as expectativas e reclama&ccedil;&otilde;es de uma forma muito positiva, educada e diplom&aacute;tica.<\/li>\\n<li>Tratar os pedidos de informa&ccedil;&atilde;o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/li>\\n<li>Assegurar que o grau de satisfa&ccedil;&atilde;o est&aacute; de acordo com as necessidades do cliente e da empresa<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es :<\/strong><\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (escrito e oral)&nbsp;e bom nivel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens familiaridade\/aptid&atilde;o com&nbsp;<em>smart devices<\/em>, nomeadamente&nbsp;applica&ccedil;&otilde;es para smartphones<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o aliadas &agrave; empatia e ao esp&iacute;rito de equipa<\/li>\\n<li>Adoras identificar as necessidades dos clientes e propor solu&ccedil;&otilde;es r&aacute;pidas&nbsp;<\/li>\\n<li>&Eacute;s proficiente na utiliza&ccedil;&atilde;o de programas inform&aacute;ticos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de performance<\/li>\\n<li>Localiza&ccedil;&atilde;o privilegiada em Braga, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend (refer&ecirc;ncia)<\/li>\\n<li>Forma&ccedil;&atilde;o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece incr&iacute;vel e queres dar o pr&oacute;ximo passo na tua carreira profissional, ent&atilde;o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de \\\"empregador de refer&ecirc;ncia\\\".<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p><em>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar a ra&ccedil;a, a idade, a identidade de g&eacute;nero, a orienta&ccedil;&atilde;o sexual, a religi&atilde;o, a etnia, o estado familiar ou parental, a nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/em><\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, s&oacute; ser&atilde;o considerados para esta posi&ccedil;&atilde;o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3622443103\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:26:58.438+01:00\",\"created_at\":\"2026-05-18T10:45:43.915+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"914\",\"campaign_id\":\"18921\",\"campaign_title\":\"Team Leader, Operations R1730706\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><\/h2><p><\/p><h2><\/h2>\",\"ats_external_id\":\"R1730706\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"21500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-26T02:04:30.203+08:00\",\"created_at\":\"2026-05-16T06:05:13.920+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\/apply\",\"job_requisition_id\":\"R1730706\"}],\"organizations\":[{\"wid\":\"12547b2425a310236ccb77090b710000\",\"descriptor\":\"26602 - ByteDance - 980010222\",\"reference_id\":\"980010222\",\"custom_reference_id\":\"980010222\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"57f3095787c910240de580cea3b40000\",\"descriptor\":\"W101MU ByteDance MX USDS\",\"reference_id\":\"W101MU\",\"custom_reference_id\":\"W101MU\",\"company_reference_id\":null},{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alejandra.ruiz1@concentrix.com\"},\"first_name\":\"Alejandra Ruiz (103279570)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730706\",\"wid\":\"98666caeb34a100876840280aef80000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Ensure that all GCs properly manage and respond to live chats and support tickets raised by users, complying with the guidelines established by the client.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"915\",\"campaign_id\":\"18917\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1731386\",\"campaign_type\":\"job_application\",\"job_title\":\"Frontend Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Job Description<\/p><p>Summary:<\/p><p>1.Extensive coding experience in type script \/ java script<\/p><p>2. ReactJS, Redux experience \u2013 7 years 3. Node.js experience Preferred.<\/p><p>4.Cloud Experience \u2013 Preferably MS Azure<\/p><p><\/p><p>Responsibilities:<\/p><p><\/p><p>\u00b7 Design, develop, and maintain high-quality applications.<\/p><p>\u00b7 Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<\/p><p>\u00b7 Collaborate with cross-functional teams to analyze requirements and define technical solutions.<\/p><p>\u00b7 Write clean, efficient, and well-documented code.<\/p><p>\u00b7 Troubleshoot, debug, and upgrade existing applications<\/p><p>\u00b7 Ensure performance, quality, and responsiveness of applications.<\/p><p>\u00b7 Conduct code reviews to ensure code quality and adherence to best practices.<\/p><p>\u00b7 Stay up-to-date with the latest industry trends and technologies<\/p><p>\u00b7 Experience leading teams preferred<\/p><p>Qualifications:<\/p><p>\u00b7 Minimum 10&#43; years in Software Development<\/p><p>\u00b7 7&#43; years with JavaScript \/ Typescript (extensive experience in TypeScript\/JavaScript)<\/p><p>\u00b7 ReactJS, State Management: Redux \/ Redux Toolkit<\/p><p>\u00b7 Performance Optimization: Lazy Loading, Memoization<\/p><p>\u00b7 Testing: Jest \/ React Testing Library<\/p><p>\u00b7 Build Tools: Vite \/ Webpack<\/p><p>\u00b7 Styling: CSS \/ Tailwind \/ Material UI<\/p><p>\u00b7 Node.js experience 1 to 2 years preferred.<\/p><p>\u00b7 Middleware: Express.js (for session-based login handling)<\/p><p>\u00b7 Working with unit testing frameworks.<\/p><p>\u00b7 Prior experience working in Agile teams<\/p><p>\u00b7 Experience with cloud environments, preferably Azure<\/p>\",\"ats_external_id\":\"R1731386\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-06-03T14:06:59.624+08:00\",\"created_at\":\"2026-05-16T04:04:11.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Frontend-Developer_R1731386\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"navyasri.amaram@concentrix.com\"},\"first_name\":\"Amaram, Navyasri\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"},{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"},{\"id\":\"103257724\",\"wid\":\"2218d38725681000a193531528fb0000\",\"descriptor\":\"Boddula Vyshnavi (103257724)\"},{\"id\":\"103197898\",\"wid\":\"cc4547a4a084102c9415b86920270000\",\"descriptor\":\"Akhila Kunchala (103197898)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373125\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Frontend-Developer_R1731386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Frontend-Developer_R1731386\/apply\",\"job_requisition_id\":\"R1731386\"}],\"organizations\":[{\"wid\":\"a4e808d56a2710284f46a7e7624c0000\",\"descriptor\":\"Einstein Noah: Engineering Services\",\"reference_id\":\"Einstein Noah: Engineering Services_20250925_IND\",\"custom_reference_id\":\"Einstein Noah: Engineering Services_20250925_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"1cf396b3fe4a101b6fc16ebbddac0000\",\"descriptor\":\"24137 - Einstein Noah Restaurant Group Inc - 980005912\",\"reference_id\":\"980005912\",\"custom_reference_id\":\"980005912\",\"company_reference_id\":null},{\"wid\":\"e03b18b52b19101d5c250a8b1dfd0000\",\"descriptor\":\"W0ZWXA Einstein Noah W@R\",\"reference_id\":\"W0ZWXA\",\"custom_reference_id\":\"W0ZWXA\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"muralidhar.s@concentrix.com\"},\"first_name\":\"Muralidhar S (103442746)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1731386\",\"wid\":\"afa589e860b6100870b1e639c1a10000\",\"descriptor\":\"Frontend Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"916\",\"campaign_id\":\"18911\",\"campaign_title\":\"Principal Software Architect (TCF) R1729453\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Enterprise Solution Architect\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Director-Enterprise Solution Architect \u2013\u00a0Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics<\/p><p><\/p><p><b>(Preferred Location Eastern Time Zone)<\/b><\/p><p><\/p><div><\/div><p>Summary<\/p><ul><li>We are seeking a world-class\u00a0Director, Enterprise Solution Architect\u00a0to join the\u00a0Global Pre-Sales and Solution function\u00a0to\u00a0deliver cutting-edge enterprise architecture and solution across the world\u2019s most advanced technology platforms for Customer Experience Services<\/li><li>This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across\u00a0hyperscalers (AWS, Azure, Google), CCaaS\u00a0 Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps,\u00a0 CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI,\u00a0 LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics.<\/li><li>This role is perfect for someone passionate about shaping what\u2019s next, a leader eager not just to respond to change, but to\u00a0create the future of customer experience and enterprise innovation for Customer Experience Operations.<\/li><li>The ideal candidate will combine\u00a0deep technical and enterprise architecture expertise, advanced knowledge of AI\/GenAI\/LLM, and proven commercial acumen\u00a0to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation<\/li><\/ul><div><\/div><p>Key Responsibilities<\/p><ul><li>Serve as the senior architect in the\u00a0Global Presales and Solutions Organization.<\/li><li>Own all aspects of\u00a0pre-sales, solutioning, enterprise architecture, and consulting\u00a0across multi-partner platforms:<br \/>\u2192 Hyperscalers (AWS, Azure, Google)<br \/>\u2192 CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE)<br \/>\u2192 CRM\/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe)<br \/>\u2192 Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI)<\/li><li>Define forward-thinking enterprise architectures that\u00a0anticipate client needs, unlock business value, and shape competitive advantage.<\/li><li>Lead solution development for\u00a0new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions\u00a0for enhancing Customer Experience<\/li><li>Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms.<\/li><li>Confidently explain and differentiate\u00a0AI, GenAI, LLMs, and automation\u00a0use cases, and how they integrate with CCaaS, CRM, ERP, and data environments.<\/li><li>Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion.<\/li><li>Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals.<\/li><\/ul><div><\/div><p>KPIs<\/p><p>ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers<\/p><div><\/div><p>Required Qualifications<\/p><ul><li>10&#43; years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions.<\/li><li>Strong track record of consulting-led\u00a0technology pre-sales, solutioning, and enterprise architecture\u00a0across multi-partner ecosystems\u00a0for Contact Center Customer Experience<\/li><li>Advanced knowledge of\u00a0AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions.<\/li><li>Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability.<\/li><li>Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models<\/li><li>Experience with at least\u00a0two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH)<\/li><li>Technical and Seller Certification is CCaaS, CRM and Automation platforms.<\/li><\/ul><p><\/p><p>The base salary for this position is $150,000 \u2013 $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/08\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729453\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-02T04:07:23.962+08:00\",\"created_at\":\"2026-05-16T02:04:16.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374429\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"job_requisition_id\":\"R1729453\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pichappan.pethachi@concentrix.com\"},\"first_name\":\"Pethachi Pichappan (062191)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729453\",\"wid\":\"1adf8e0dc563100867a6f9d123a10000\",\"descriptor\":\"Director, Enterprise Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"917\",\"campaign_id\":\"18906\",\"campaign_title\":\"Associate Director, Creative Services R1731289\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1731289\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:36.386+08:00\",\"created_at\":\"2026-05-16T00:05:26.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"job_requisition_id\":\"R1731289\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731289\",\"wid\":\"11279a3178e710085fdd3d91c2ec0000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"918\",\"campaign_id\":\"18893\",\"campaign_title\":\"Associate, People Solutions Center R1727222\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, People Solutions Center\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<ul><li>Professionally manage multiple communication channels to engage with and resolve staff queries and concerns (Phone \u2013 Chat \u2013 E-mail).<\/li><li>Focus on first time resolution, not directing employees to other functions but providing a high level of customer service and support<\/li><li>Know how to quickly search and find data \/ knowledge from the various information systems as required in pursuit query \/ concern resolution.<\/li><li>Answer all queries via the employee initiated \/ preferred communication channel to an exceptionally high standard, ensuring all enquiries are accurately logged and traceable in the relevant help desk system.<\/li><li>Maintaining excellent standards of integrity, professionalism and confidentiality at all times, challenging those whose behaviors are not reflective of Concentrix culture and values<\/li><li>Maintain strong relationships with PSBPs and PS COEs within your realm of responsibility<\/li><li>Facilitate timely and effective resolution of the concern or query in collaboration with other SMEs as necessary and stay connected with the escalation until resolution has been confirmed.<\/li><li>Facilitate the creation of a case if the employee has not already done so, where appropriate<\/li><li>Identify policy and training gaps in the business from queries received and recognize opportunities for innovation within the PSC and beyond, focusing on continuous improvement solutions.<\/li><li>Responsible for proactively identifying and reporting gaps in the quality and accuracy of the PSC Knowledge Management Tool.<\/li><li>Understand the weekly and monthly PSC reports.<\/li><li>Required to take phone calls in English.<\/li><\/ul>\",\"ats_external_id\":\"R1727222\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"3500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-06-02T06:04:23.367+08:00\",\"created_at\":\"2026-05-15T22:05:27.234+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--People-Solutions-Center_R1727222\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600311\",\"wid\":\"da7d7d2449a21010318b8e3c72850000\",\"descriptor\":\"Natalia Galvis Angarita (102600311)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2909\",\"descriptor\":\"Associate, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373658\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--People-Solutions-Center_R1727222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--People-Solutions-Center_R1727222\/apply\",\"job_requisition_id\":\"R1727222\"}],\"organizations\":[{\"wid\":\"f1332e5ef32b1004c22c16fb571f0000\",\"descriptor\":\"23190 - Opexother - NAGEOHQ\",\"reference_id\":\"NAGEOHQ\",\"custom_reference_id\":\"NAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310157133e8d9fcbc0000\",\"descriptor\":\"W0ZV6O Nageo_Hq\",\"reference_id\":\"W0ZV6O\",\"custom_reference_id\":\"W0ZV6O\",\"company_reference_id\":null},{\"wid\":\"c9271782116a10165c6224100cb50000\",\"descriptor\":\"(GEO) HR SHARED SERVICES\",\"reference_id\":\"GEOHRSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermo.jimenez@concentrix.com\"},\"first_name\":\"Guillermo Jimenez (101486377)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1727222\",\"wid\":\"342886d1748910085e2579f2482b0000\",\"descriptor\":\"Associate, People Solutions Center\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"518\",\"campaign_id\":\"228\",\"campaign_title\":\"NL - Ayvens - Groningen - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"\ud83d\ude97 Klantenservice Medewerker Mobiliteit | Dagdiensten | \u20ac15,28 p\/u\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-start=\\\"534\\\" data-end=\\\"661\\\">Ben jij klantgericht, communicatief sterk en op zoek naar een baan met fijne werktijden? Dan hebben wij een mooie kans voor je.<\/p>\\n<p data-start=\\\"663\\\" data-end=\\\"916\\\">Voor een bekende leasemaatschappij zoeken wij klantenservicemedewerkers die particuliere leaserijders ondersteunen bij vragen over onderhoud, contracten, service en mobiliteit. Jij zorgt ervoor dat klanten snel, duidelijk en vriendelijk geholpen worden.<\/p>\\n<h3 data-section-id=\\\"1mji44u\\\" data-start=\\\"918\\\" data-end=\\\"937\\\">Wat bieden wij?<\/h3>\\n<p data-start=\\\"938\\\" data-end=\\\"1261\\\">\ud83d\udcb0 Startsalaris van &euro;15,28 bruto per uur (21+)<br data-start=\\\"984\\\" data-end=\\\"987\\\" \/>\ud83d\udcc5 25 vakantiedagen op fulltime basis<br data-start=\\\"1024\\\" data-end=\\\"1027\\\" \/>\u23f0 Werktijden tussen maandag t\/m vrijdag 08:00 &ndash; 17:30<br data-start=\\\"1080\\\" data-end=\\\"1083\\\" \/>\ud83c\udf93 Een volledig betaalde training van 8 werkdagen<br data-start=\\\"1132\\\" data-end=\\\"1135\\\" \/>\ud83d\udcc8 Mogelijkheden om jezelf verder te ontwikkelen binnen Concentrix<br data-start=\\\"1201\\\" data-end=\\\"1204\\\" \/>\ud83c\udf10 Pensioenregeling inclusief partner- en wezenpensioen<\/p>\\n<h3 data-section-id=\\\"16a1y92\\\" data-start=\\\"1263\\\" data-end=\\\"1282\\\">Wat vragen wij?<\/h3>\\n<p data-start=\\\"1283\\\" data-end=\\\"1454\\\">\u2714 Minimaal 28 uur per week beschikbaar<br data-start=\\\"1321\\\" data-end=\\\"1324\\\" \/>\u2714 Vloeiend Nederlands en Engels<br data-start=\\\"1355\\\" data-end=\\\"1358\\\" \/>\u2714 Je kunt snel schakelen tussen systemen<br data-start=\\\"1398\\\" data-end=\\\"1401\\\" \/>\u2714 Een VOG die binnen 6 weken aangevraagd kan worden<\/p>\\n<p data-start=\\\"1456\\\" data-end=\\\"1576\\\">\ud83d\udce9 Interesse? Solliciteer direct of neem contact op met Shannon Kuiper via <a class=\\\"decorated-link cursor-pointer\\\" rel=\\\"noopener\\\" data-start=\\\"1531\\\" data-end=\\\"1560\\\">shannon.kuiper@concentrix.com<\/a> of 06-20465807.<\/p>\",\"ats_external_id\":\"2906268118\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T17:00:23.300+02:00\",\"created_at\":\"2026-05-15T16:59:09.060+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1702\",\"campaign_id\":\"722\",\"campaign_title\":\"Avalon RCC \/ German \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (German-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"2062979012\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:54:28.217+01:00\",\"created_at\":\"2026-05-15T15:53:01.167+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1703\",\"campaign_id\":\"716\",\"campaign_title\":\"Google TS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - App Distribution Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2805011581\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-31T00:59:04.938+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1704\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"993134662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T00:59:03.892+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1705\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1328743343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T00:59:03.062+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1706\",\"campaign_id\":\"713\",\"campaign_title\":\"ByteDance Collections \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3628414577\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:36:51.096+01:00\",\"created_at\":\"2026-05-15T14:10:31.317+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1550\",\"campaign_id\":\"512\",\"campaign_title\":\"Advisor I, B2B Sales R1731146\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish) -Temporary- DV01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative (Spanish-speaking) - Hybrid -DV01\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an Inside Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the insurance industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>As an Inside Sales Representative on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Proactively approach given list of accounts and win them over&nbsp;<br \/>- Present products and services in a clear and polite manner&nbsp;<br \/>- Handle objections and pass through them to generate sales opportunity&nbsp;<br \/>- Track, manage and report sales pipeline development&nbsp;<br \/>- Achieve quota target and KPIs monthly&nbsp;<br \/>- Efficiently handle email commercial correspondence&nbsp;<br \/>- Communicate customers&rsquo; feedback to appropriate parties to follow up on potential business&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Spanish<br \/>- Have experience in B2B Sales&nbsp;<br \/>- Think and act in sales and customer-oriented manner&nbsp;<br \/>- Are reliable and able to work toward objectives and keep commitments&nbsp;<br \/>- Are self-confident, forward-looking - able to respond quickly and influence others&nbsp;<br \/>- Eager, quick learner with strong team-work spirit&nbsp;<br \/>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week temporary contract: Mon-Fri, 9:00-18:00&nbsp;<br \/>- Salary 19.928 euros gross\/year + up to 6.000 euros gross\/year in bonus and private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>R1731146&nbsp;<\/p>\",\"ats_external_id\":\"R1731146\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1660.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-31T01:59:10.699+02:00\",\"created_at\":\"2026-05-15T14:04:37.635+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372815\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid--DV01_R1731146\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid--DV01_R1731146\/apply\",\"job_requisition_id\":\"R1731146\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"b81ff328eae2101fc897120d49650000\",\"descriptor\":\"W0ZQEK P_Sbt_Spain_Dkv\",\"reference_id\":\"W0ZQEK\",\"custom_reference_id\":\"W0ZQEK\",\"company_reference_id\":null},{\"wid\":\"5177aea6045b103a4951eedc42c60000\",\"descriptor\":\"19993 - Dkv Euro Service - WHSBTSPAIN12\",\"reference_id\":\"WHSBTSPAIN12\",\"custom_reference_id\":\"WHSBTSPAIN12\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brigida.alves@concentrix.com\"},\"first_name\":\"Brigida Abrahao Alves Espiuca (102540854)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731146\",\"wid\":\"7a9fdebb394b10085424fd03bbbe0000\",\"descriptor\":\"Inside Sales Representative (Spanish) -Temporary- DV01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1618\",\"campaign_id\":\"930\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest OB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - Outbound\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong> &uuml;bernimmst du die telefonische Koordinierung von Kundenterminen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start: zu sofort | Vollzeit | Standort N&uuml;rnberg | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Outbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kunden kontaktieren und die telefonische Terminierungen <\/strong>f&uuml;r den Vertrieb <strong>koordinieren.<br \/><br \/><\/strong><\/li>\\n<li>Sobald die Kontaktaufnahme erledigt wurde, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich durch eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise<\/strong> auszeichnest.<\/p>\\n<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Dich <strong>im Finanzwesen weiterentwickeln<\/strong> m&ouml;chtest.<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits eine <strong>abgeschlossene kaufm&auml;nnische Ausbilung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> (40 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>26 Urlaubstage<\/strong> im Kalenderjahr (dieser steigt mit der Betriebszugeh&ouml;rigkeit).<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einer <strong>3-t&auml;gigen Schulung<\/strong>, die&nbsp;von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1731116<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2357696679\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"2410\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-19T12:24:42.620+02:00\",\"created_at\":\"2026-05-15T10:19:43.354+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1707\",\"campaign_id\":\"707\",\"campaign_title\":\"Europcar \/ French  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2201251093\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:23:43.857+01:00\",\"created_at\":\"2026-05-15T08:27:25.345+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"919\",\"campaign_id\":\"18877\",\"campaign_title\":\"Operations Manager I R1730261\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730261\",\"location\":\"Kingston\",\"job_type\":\"full_time\",\"salary\":\"300000\",\"salary_type\":\"monthly\",\"salary_currency\":\"JMD\",\"updated_at\":\"2026-05-16T00:05:25.498+08:00\",\"created_at\":\"2026-05-15T06:03:48.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rudy.romero@concentrix.com\"},\"first_name\":\"Romero Linares, Rudy Erick\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\/apply\",\"job_requisition_id\":\"R1730261\"}],\"organizations\":[{\"wid\":\"95d3478e873801175294b836253f0000\",\"descriptor\":\"6659 - Enterprise - 980000640\",\"reference_id\":\"980000640\",\"custom_reference_id\":\"980000640\",\"company_reference_id\":null},{\"wid\":\"edcfe8310829011747fcab9ebd4b0000\",\"descriptor\":\"W0ZFSF Roadside Assistance\",\"reference_id\":\"W0ZFSF\",\"custom_reference_id\":\"W0ZFSF\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roxan.green@concentrix.com\"},\"first_name\":\"Roxan Green (101519938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730261\",\"wid\":\"afa589e860b61008255ab896b5710000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"18875\",\"campaign_title\":\"Specialist, Operations Support R1729171\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Operations Support\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1729171\",\"location\":\"City of Muntinlupa, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-15T04:08:51.904+08:00\",\"created_at\":\"2026-05-15T04:07:51.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y1\",\"wid\":\"b67da9176e3d1062f9e3c40b3000c2a8\",\"descriptor\":\"PHL Muntinlupa - Alabang 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\/apply\",\"job_requisition_id\":\"R1729171\"}],\"organizations\":[{\"wid\":\"fcee39038ba6102a1d2fc32354a80000\",\"descriptor\":\"25646 - Banco de Oro - 980008798\",\"reference_id\":\"980008798\",\"custom_reference_id\":\"980008798\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"32a25ee547d4102a4db159213e720000\",\"descriptor\":\"W0ZZVO Bdo Fraud Bacolod\",\"reference_id\":\"W0ZZVO\",\"custom_reference_id\":\"W0ZZVO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roveljohn.jusdin@concentrix.com\"},\"first_name\":\"Rovel John Jusdin (100331448)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729171\",\"wid\":\"1adf8e0dc56310081da7ac2fa4c80000\",\"descriptor\":\"Specialist, Operations Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"921\",\"campaign_id\":\"18874\",\"campaign_title\":\"Specialist, People Solutions Center R1727206\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, People Solutions Center\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"\u2022\\tServe as backup support for NA Supervisors, enhancing team coverage.\\n\u2022\\tFocus on securing compliance for high-risk U.S. processes, ensuring alignment with regulations.\\n\u2022\\tAct as a subject matter expert to drive excellence and consistency across operations.\\n\u2022\\tReport directly to me.\",\"long_description\":\"<h1>Job Description<\/h1><h2>Job Title: US Subject Matter Expert (SME)<\/h2><h2>Function: People Solutions Center (PSC)<\/h2><h2>Scope: United States Compliance &amp; Programs<\/h2><h2>Location: PSC Operations (US\u2011facing support)<\/h2><div><p><\/p><\/div><h2>Role Summary<\/h2><p>The US Subject Matter Expert (SME) serves as the functional authority and escalation owner for compliance\u2011critical United States People Solutions processes, including US Benefits, US Accommodations, Form I\u20119 Compliance, US Unemployment, and US Work Authorization.<\/p><p>This role is responsible for ensuring accurate interpretation of policy and regulation, consistent application of best practices, operational governance, and advisor enablement across PSC teams.<\/p><p>The departments supporting these processes operate under the oversight of Sarah Ording, and this role partners closely with leaders within her organization to ensure alignment, visibility, and risk management across all in\u2011scope functions.<\/p><div><p><\/p><\/div><h2>Key Responsibilities<\/h2><h3>Functional &amp; Process Ownership<\/h3><ul><li>Act as the primary subject matter expert for:<ul><li>US Benefits<\/li><li>US Accommodations (medical and religious)<\/li><li>Form I\u20119 employment eligibility compliance<\/li><li>US Unemployment claim support<\/li><li>US Work Authorization guidance<\/li><\/ul><\/li><li>Provide authoritative interpretation of policy, regulations, and internal standards across all supported processes<\/li><li>Ensure consistent execution of processes across PSC teams<\/li><\/ul><div><p><\/p><\/div><h3>Compliance &amp; Governance<\/h3><ul><li>Own, maintain, and periodically review SOPs and knowledge base documentation to ensure:<ul><li>Accuracy<\/li><li>Compliance alignment<\/li><li>Operational clarity<\/li><\/ul><\/li><li>Support internal audits, compliance reviews, and quality assessments<\/li><li>Identify and proactively address compliance risks or gaps<\/li><li>Partner closely with PSC leadership within Sarah Ording\u2019s organization to support governance and risk mitigation efforts<\/li><\/ul><div><p><\/p><\/div><h3>Escalation Management<\/h3><ul><li>Serve as the final point of escalation for complex and high\u2011risk cases<\/li><li>Resolve escalations within established service level expectations<\/li><li>Identify escalation trends and recommend process or training improvements<\/li><li>Reduce dependency on supervisory escalation paths through proactive guidance<\/li><\/ul><div><p><\/p><\/div><h3>Advisor Enablement &amp; Support<\/h3><ul><li>Provide real\u2011time guidance and consultation to PSC advisors and case coordinators<\/li><li>Serve as a trusted resource for supervisors and leaders on complex case interpretation<\/li><li>Support improved first\u2011contact resolution and decision accuracy<\/li><li>Enable consistent application of best practices across teams<\/li><\/ul><div><p><\/p><\/div><h3>Training &amp; Knowledge Management<\/h3><ul><li>Develop and deliver onboarding support for new hires supporting US processes<\/li><li>Deliver refresher training to close knowledge gaps and address emerging trends<\/li><li>Simplify and organize knowledge base content to improve usability and accessibility<\/li><li>Support continuous capability uplift across PSC teams<\/li><\/ul><div><p><\/p><\/div><h2>Success Measures (KPIs)<\/h2><ul><li>100% of escalations resolved within defined SLAs<\/li><li>Sustained First Contact Resolution (FCR) of \u2265 95%<\/li><li>100% compliance with SOP review and governance cadence<\/li><li>Measurable improvement in QA outcomes following training interventions<\/li><li>Reduced supervisor dependency for technical decision\u2011making<\/li><\/ul><div><p><\/p><\/div><h2>Required Qualifications<\/h2><h3>Experience<\/h3><ul><li>2\u20133 years of demonstrated experience supporting US HR or People Solutions processes, preferably in a centralized service or shared services model<\/li><li>Strong working knowledge of US compliance\u2011driven HR processes, including eligibility, accommodations, benefits, or related functions<\/li><li>Experience handling complex escalations, compliance\u2011sensitive cases, or audit support<\/li><\/ul><div><p><\/p><\/div><h3>Skills &amp; Competencies<\/h3><ul><li>Advanced analytical and critical\u2011thinking skills<\/li><li>Strong written and verbal communication skills<\/li><li>Ability to interpret and apply policy consistently<\/li><li>Proven ability to coach, educate, and influence peers and leaders<\/li><li>High attention to detail and documentation accuracy<\/li><\/ul><div><p><\/p><\/div><h2>Preferred Qualifications<\/h2><ul><li>Bachelor&#39;s degree in human resources or a related field<\/li><li>Previous SME, Senior Advisor, or Specialist experience within PSC or a comparable environment<\/li><li>Experience supporting healthcare, insurance, or regulated employee programs<\/li><li>Familiarity with compliance and quality assurance standards in US HR operations<\/li><li>Bachelor&#39;s degree in human resources or a related field<\/li><\/ul><div><p><\/p><\/div>\",\"ats_external_id\":\"R1727206\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"2084.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-26T06:09:20.908+08:00\",\"created_at\":\"2026-05-15T04:07:49.570+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--People-Solutions-Center_R1727206\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"102600311\",\"wid\":\"da7d7d2449a21010318b8e3c72850000\",\"descriptor\":\"Natalia Galvis Angarita (102600311)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2924\",\"descriptor\":\"Specialist, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--People-Solutions-Center_R1727206\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--People-Solutions-Center_R1727206\/apply\",\"job_requisition_id\":\"R1727206\"}],\"organizations\":[{\"wid\":\"f1332e5ef32b1004c22c16fb571f0000\",\"descriptor\":\"23190 - Opexother - NAGEOHQ\",\"reference_id\":\"NAGEOHQ\",\"custom_reference_id\":\"NAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310157133e8d9fcbc0000\",\"descriptor\":\"W0ZV6O Nageo_Hq\",\"reference_id\":\"W0ZV6O\",\"custom_reference_id\":\"W0ZV6O\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"c9271782116a10165c6224100cb50000\",\"descriptor\":\"(GEO) HR SHARED SERVICES\",\"reference_id\":\"GEOHRSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.velandia1@concentrix.com\"},\"first_name\":\"Angelica Velandia Espinosa (103367635)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1727206\",\"wid\":\"afa589e860b6100822888db474090000\",\"descriptor\":\"Specialist, People Solutions Center\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"922\",\"campaign_id\":\"18873\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1727643\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Office Apps Customer Engineer- Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\".\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>At Concentrix we are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Office Suite \/ Microsoft 365 Apps for Enterprise. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Qualifications:<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>BA\/BS (or higher) in Information Technology, or a related field or equivalent experience.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong understanding of Office 365 and its administration.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Deep technical knowledge of Microsoft 365 Apps features, and functionalities.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience and knowledge deploying, administering and troubleshooting Office Suites and\/or Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft 365 Apps for Enterprise deployment best practices.<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge and experience with integration of Microsoft 365 Apps for Enterprise integration with Office Online Server.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience with SharePoint and OneDrive.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of Windows operating systems and basic networking concepts.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience and knowledge around VBA to guide customers in the use of Macros and VBA programming to automate or create repetitive tasks, extending actions, and integration and interaction between Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong knowledge of Office Scripts and ability to guide customers to the proper use, best practices and benefits.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge to guide users to implement the best solutions and approach to moving around from legacy solutions.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>5&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Office Apps or similar collaboration platforms.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><b>Mandatory consulting skills<\/b>: ability to analyze business requirements, design solutions, and provide strategic guidance to customers.<\/li><li><p><span><span><span>Advanced analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Ability to work independently and as part of a team.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Customer-focused with a commitment to providing high-quality support.<\/span><\/span><\/span><\/p><\/li><\/ul><h2><\/h2><h2><b><span><span><span>Optional Skills:<\/span><\/span><\/span><\/b><\/h2><ul><li><p><span><span><span>Advanced networking skills with DNS, firewall, load balancing, etc.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Familiarity with ITIL best practices for IT service management.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Advanced knowledge of Office Scripts.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><b><span><span><span>Relevant Certifications:<\/span><\/span><\/span><\/b><\/h2><ul><li><p><span><span><span>Microsoft 365 Certified: Fundamentals.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1727643\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1319111.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-06-04T06:08:24.011+08:00\",\"created_at\":\"2026-05-15T04:07:49.252+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374827\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"job_requisition_id\":\"R1727643\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727643\",\"wid\":\"11279a3178e7100820c2a55919f80000\",\"descriptor\":\"Microsoft Office Apps Customer Engineer- Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"923\",\"campaign_id\":\"18867\",\"campaign_title\":\"People Solutions Generalist I R1730964\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Generalist\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Ben jij een kei in administratie \u00e9n heb je affiniteit met HR? Vind je het leuk om te zorgen dat \u00a0processen gestructureerd verlopen en ben je service gericht ingesteld? Dan hebben we een passende functie voor jou beschikbaar!<\/p><h1><\/h1><p><\/p><p><\/p><h1><b>Over de functie<\/b><\/h1><p>Als Medewerker HR werk je binnen een enthousiast team.<br \/>Het HR-team biedt administratieve en organisatorische ondersteuning voor alle personeelsmutaties binnen <b>CONCENTRIX<\/b>. <span>Wij beantwoorden eerstelijns HR vragen. <\/span>Ook zijn wij de eerstelijns support voor alles wat betreft personeelsadministratie. Het is een dynamische afdeling waarin we bezig zijn verder te professionaliseren en kwaliteit van de dienstverlening richting stakeholders te verbeteren. Als HR-medewerker krijg je jouw eigen taken en verantwoordelijkheden. Dit geeft jou de kans snel onze organisatie\/afdeling te leren kennen en jouw persoonlijke en professionele vaardigheden te ontwikkelen.<\/p><h1><\/h1><p><\/p><p><\/p><p><\/p><h1><b>Jouw taken zullen onder andere bestaan uit:<\/b><\/h1><h1><\/h1><ul><li><p>Het verwerken van diverse mutaties in het HR-systeem;<\/p><\/li><li><p>Het beantwoorden van diverse vragen van medewerkers\/leidinggevenden inzake arbeidsvoorwaarden, contracten of andere personeel gerelateerde vragen;<\/p><\/li><li><p>Het opzetten en verbeteren van administratieve processen;<\/p><\/li><li><p>Alle andere voorkomende zaken op een HRM-afdeling<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 20 jaar<\/p><\/li><li><p>HBO werk- en denkniveau<\/p><\/li><li><p>Goede beheersing van de Nederlandse taal; grammatica en zinsbouw en woordkeuze op ten minste B2 Niveau.<\/p><\/li><li><p>Je hebt ervaring met administratieve werkzaamheden en HR<\/p><\/li><li><p>Het werken met verschillende computersystemen (zoals MS-office) en programma\u2019s gaan je gemakkelijk af en je kunt je nieuwe systemen snel eigen maken<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je weet prioriteiten te stellen;<\/p><\/li><li><p>Je ben proactief en neemt initiatieven;<\/p><\/li><li><p>Stressbestendig zijn: In staat zijn om ook onder druk goed te functioneren en met deadlines weten om te gaan;<\/p><\/li><li><p>Als persoon ben jij enthousiast, leergierig, sociaal, integer en weet je van aanpakken;<\/p><\/li><li><p>Je kunt ook goed je eigen grenzen bewaken en als sparringpartner fungeren voor onze klanten (stakeholders);<\/p><\/li><li><p>Ook kan je goed zelfstandig werken en krijg je er energie van om een project of klus tot een goed einde te brengen;<\/p><\/li><li><p>Beschikken over goede internetverbinding thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken)<\/p><\/li><li><p>Beschikbaar zijn maandag t\/m vrijdag van 08:00 tot 16:00uur<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat kun je van ons verwachten?<\/b><\/h1><h1><\/h1><ul><li><p>Je werkt vanuit \u00e9\u00e9n van onze prachtige locaties in Suriname;<\/p><\/li><li><p>Een goed inwerktraject;<\/p><\/li><li><p>Een marktconform salaris in EURO met bijbehorende arbeidsvoorwaarden (uitbetaling naar keuze in SRD of EURO);<\/p><\/li><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><h1><b>Spreekt het bovenstaande je aan?<\/b><\/h1><p>Klik dan gauw op &#34;solliciteer nu&#34; of &#34;apply now&#34;. Lukt het niet via de website te solliciteren? Stuur dan uiterlijk 26 mei 2026 jouw motivatiebrief en cv naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a><\/p><div><p><\/p><p><\/p><p><\/p><\/div><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730964\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:06:03.839+08:00\",\"created_at\":\"2026-05-15T02:04:44.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"organization_reference_id\":\"WSR01\"},\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-JAGGE-01\",\"wid\":\"e07c30051fc210205c92519b2e600000\",\"descriptor\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103189343\",\"wid\":\"9ac35bd45107102a2c5f65d7ae4a0000\",\"descriptor\":\"Vivienne Soegiman (103189343)\"},{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102518602\",\"wid\":\"da7d7d2449a2101033abd8c5edf30000\",\"descriptor\":\"Dynaida Plak (102518602)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"job_requisition_id\":\"R1730964\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dynaida.plak@concentrix.com\"},\"first_name\":\"Dynaida Plak (102518602)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730964\",\"wid\":\"98666caeb34a10081ab39ca1a6760000\",\"descriptor\":\"HR Generalist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"924\",\"campaign_id\":\"18861\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730944\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior ServiceNow Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>Role: ServiceNow Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client\/server-side), Glide Script, HTML, CSS for Service Portal development.<\/p><\/li><li><p>Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules.<\/p><\/li><li><p>Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.<\/p><\/li><li><p>Proficient in JavaScript, HTML, CSS, XML, JSON, REST\/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\\\\Active Directory integration.<\/p><\/li><li><p>Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.<\/p><\/li><li><p>Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.<br \/>Script execution efficiency, query performance tuning, background script optimization, report\/dashboard performance.<\/p><\/li><li><p>Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth).<\/p><\/li><li><p>Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.<\/p><\/li><li><p>Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI\/DC processes<\/p><\/li><li><p>Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality<\/p><\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li><p><b>Industry Experience:<\/b> Previous professional experience working as a developer or consultant in a <b>railroad, heavy industry, transportation, or logistics environment<\/b> is a significant plus.<\/p><\/li><li><p><b>Certifications:(Preferred)<\/b><\/p><ul><li><p><b>ServiceNow Certified Application Developer (CAD)<\/b><\/p><\/li><li><p><b>ServiceNow Certified Systems Administration (CSA)<\/b><\/p><\/li><\/ul><\/li><li><p><b>Experience in<\/b>: Customer Service Management and\\\\or Field service management and\\\\or ServiceNow Health and\\\\or Safety or workplace safety Module<\/p><\/li><li><p>Good to have Data Analytics (Tableau, Snowflake), ITOM Modules<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1730944\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T06:03:48.869+08:00\",\"created_at\":\"2026-05-15T00:05:36.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"job_requisition_id\":\"R1730944\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arun.bairagi@concentrix.com\"},\"first_name\":\"Arun Bairagi (102012086)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730944\",\"wid\":\"98666caeb34a10081534cd1f13d60000\",\"descriptor\":\"Senior ServiceNow Developer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"925\",\"campaign_id\":\"18813\",\"campaign_title\":\"People Solutions Business Partner I R1728182\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior HR Generalist\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"\",\"long_description\":\"<p>We are looking for an experienced<span>\u00a0<\/span><b>Senior HR Generalist<\/b>\u00a0to take ownership of HR operations in Prague, with a strong focus on<span>\u00a0<\/span><b>Czech labor law compliance and HR administration excellence<\/b>.<\/p><p>This is a<span>\u00a0<\/span><b>hands-on role<\/b>\u00a0for someone who is detail-driven, structured, and confident in managing HR processes independently.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Manage the<span>\u00a0<\/span><b>full employee lifecycle<\/b>\u00a0(contracts, onboarding, changes, offboarding)<\/p><\/li><li><p>Ensure all HR processes are fully compliant with<span>\u00a0<\/span><b>Czech labor law and internal policies<\/b><\/p><\/li><li><p>Maintain<span>\u00a0<\/span><b>accurate HR data and documentation<\/b>\u00a0(100% data ownership)<\/p><\/li><li><p>Coordinate monthly<span>\u00a0<\/span><b>payroll with external provider<\/b><\/p><\/li><li><p>Act as a key contact for managers and employees on<span>\u00a0<\/span><b>day-to-day HR matters<\/b><\/p><\/li><li><p>Continuously improve<span>\u00a0<\/span><b>HR processes and operational efficiency<\/b><\/p><\/li><li><p>Handle<span>\u00a0<\/span><b>employment of foreign nationals<\/b>\u00a0(work permits, visas, documentation, cooperation with authorities)<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>What we\u2019re looking for<\/b><\/p><ul><li><p>Proven experience in<span>\u00a0<\/span><b>HR Generalist \/ HR Operations role<\/b><\/p><\/li><li><p>Strong, practical knowledge of<span>\u00a0<\/span><b>Czech labor law (must-have)<\/b><\/p><\/li><li><p>Experience with<span>\u00a0<\/span><b>HR administration and payroll coordination<\/b><\/p><\/li><li><p>High attention to detail and strong organizational skills<\/p><\/li><li><p>Independent and proactive working style<\/p><\/li><li><p>Confident communicator with a pragmatic approach<\/p><\/li><li><p>English at<span>\u00a0<\/span><b>B2 level or higher<\/b><\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1728182\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-27T18:04:26.114+08:00\",\"created_at\":\"2026-05-14T18:04:30.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373940\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"job_requisition_id\":\"R1728182\"}],\"organizations\":[{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucia.boskova@concentrix.com\"},\"first_name\":\"Lucia Bo\u0161kov\u00e1 (102391725)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1728182\",\"wid\":\"afa589e860b6100802841b04cfd10000\",\"descriptor\":\"Senior HR Generalist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1708\",\"campaign_id\":\"704\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3794768948\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:17:03.940+01:00\",\"created_at\":\"2026-05-14T14:11:20.298+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1551\",\"campaign_id\":\"507\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730724\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Fashion Support Consultant<\/b> you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>As a <b>Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><ul><li><p>Solve any kind of customer\u2019s doubt or complain regarding our Client\u00a0<\/p><\/li><\/ul><ul><li><p>Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><\/li><\/ul><ul><li><p>Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><\/li><\/ul><ul><li><p>Escalate potential service issues\u00a0<\/p><\/li><\/ul><ul><li><p>To follow all the processes and procedures of the project\u00a0<\/p><\/li><\/ul><ul><li><p>Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><\/li><\/ul><ul><li><p>Ensure contractual SLA is maintained\u00a0<\/p><\/li><\/ul><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><ul><li><p>Are bilingual or proficient in French plus advanced in English\u00a0<\/p><\/li><\/ul><ul><li><p>Are goal and customer service oriented\u00a0<\/p><\/li><\/ul><ul><li><p>Have a good disposition to work in a customer service environment\u00a0<\/p><\/li><\/ul><ul><li><p>Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration.\u00a0<\/p><\/li><\/ul><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><ul><li><p>39h full time, temporary contract: Monday to Friday from 11:00 to 20:00<\/p><\/li><\/ul><ul><li><p>Salary 19 623 euros gross\/year &#43; up to 2.400 euros gross\/year in bonus\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Central location in Barcelona<\/p><\/li><\/ul><ul><li><p>Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><\/li><\/ul><ul><li><p>Career development programs, specialized courses\u00a0<\/p><\/li><\/ul><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><b><span>R1730724 <\/span><\/b><\/p>\",\"ats_external_id\":\"R1730724\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-01T01:59:09.099+02:00\",\"created_at\":\"2026-05-14T10:06:12.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373960\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site---Sport-Clothing-Industry-PM01_R1730724-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--French-speaking----On-site---Sport-Clothing-Industry-PM01_R1730724-1\/apply\",\"job_requisition_id\":\"R1730724\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fcacf0889d5f20000\",\"descriptor\":\"W0ZR2J P_Sbt_Spain_Puma\",\"reference_id\":\"W0ZR2J\",\"custom_reference_id\":\"W0ZR2J\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"762a036300cf101fc97d432680500000\",\"descriptor\":\"20225 - Puma - WHSBTSPAIN43\",\"reference_id\":\"WHSBTSPAIN43\",\"custom_reference_id\":\"WHSBTSPAIN43\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marcoantonio.guaschi@concentrix.com\"},\"first_name\":\"Marco Antonio Guaschi (102538706)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730724\",\"wid\":\"afa589e860b61007f7d890c5a15d0000\",\"descriptor\":\"Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"926\",\"campaign_id\":\"18786\",\"campaign_title\":\"Specialist, Financial Planning &amp; Analysis R1727758\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Financial Planning & Analysis Bilingual\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Administrar los recursos financieros de la organizaci\u00f3n para el desarrollo de las actividades del negocio que garantice su continuidad y sostenibilidad en el tiempo.\",\"long_description\":\"<p><span>Participar en el proceso de an\u00e1lisis financiero a corto, mediano y largo plazo, realizando seguimiento de la gesti\u00f3n de presupuesto y proyecciones de estado de resultados, con el fin de garantizar la contribuci\u00f3n al mantenimiento de niveles \u00f3ptimos de rentabilidad de la compa\u00f1\u00eda.<\/span><\/p><p><\/p><p><\/p><p><span>1.Analizar<span> <\/span>los<span> <\/span>reportes<span> <\/span>de<span> <\/span>resultados<span> <\/span>financieros<span> <\/span>administrativos dirigidos a directivos<span> <\/span>e<span> <\/span>inversionistas,<span> <\/span>mediante<span> <\/span>la consolidaci\u00f3n<span> <\/span>de<span> <\/span>datos,<span> <\/span>ejecuci\u00f3n<span> <\/span>de<span> <\/span>presupuestos<span> <\/span>y<span> <\/span>an\u00e1lisis<span> <\/span>de<span> <\/span>demanda,<span> <\/span>con<span> <\/span>el<span> <\/span>fin<span> <\/span>de<span> <\/span>garantizar<span> <\/span>un apoyo en la toma de decisiones estrat\u00e9gicas<span> <\/span>del negocio.<\/span><\/p><p><span>2.Proponer<span> <\/span>con<span> <\/span>su<span> <\/span>jefe<span> <\/span>inmediato<span> <\/span>las<span> <\/span>estrategias<span> <\/span>de administraci\u00f3n del tiempo para cumplir con las fechas de entrega. <\/span><\/p><p><span>3.Dise\u00f1ar modelamientos financieros que permitan la evaluaci\u00f3n de escenarios de proyecciones de estados de resultados para lograr el cumplimiento de los objetivos de la compa\u00f1\u00eda.<\/span><\/p><p><span>4. Presentar a su jefe inmediato los planes de mejora continua, con el fin de asegurar el ahorro de tiempos de ejecuci\u00f3n y que se generen beneficios al \u00e1rea y a los aliados de la compa\u00f1\u00eda.<\/span><\/p><p><span>5. Liderar el proceso de elaboraci\u00f3n de presupuestos a trav\u00e9s de la consolidaci\u00f3n de informaci\u00f3n y elaboraci\u00f3n de los estados de resultados para asegurar la oportuna aprobaci\u00f3n y posteriormente ser el responsable de la medici\u00f3n de la ejecuci\u00f3n presupuestal<\/span><\/p><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1727758\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"4250000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-06-04T02:04:05.221+08:00\",\"created_at\":\"2026-05-14T08:08:21.180+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Specialist--Financial-Planning---Analysis-Bilingual_R1727758-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Financial Planning and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Financial Planning and Analysis\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102598448\",\"wid\":\"da7d7d2449a2101031bdb3d8a2150002\",\"descriptor\":\"Greysy Holguin Bustamante (102598448)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0087\",\"descriptor\":\"Specialist, Financial Planning & Analysis\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Specialist--Financial-Planning---Analysis-Bilingual_R1727758-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Specialist--Financial-Planning---Analysis-Bilingual_R1727758-1\/apply\",\"job_requisition_id\":\"R1727758\"}],\"organizations\":[{\"wid\":\"3bba3d0fe52310165cc71d393ba00000\",\"descriptor\":\"(GEO) F&P CONTROLLERS\",\"reference_id\":\"GEOFPCONTROLLER\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"david.velez@concentrix.com\"},\"first_name\":\"David Velez Diaz (102598133)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1727758\",\"wid\":\"342886d174891007dceb441b12850000\",\"descriptor\":\"Specialist, Financial Planning & Analysis Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"927\",\"campaign_id\":\"18785\",\"campaign_title\":\"Specialist, Operations Support R1729822\",\"campaign_type\":\"job_application\",\"job_title\":\"Vendor Account Manager\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Vendor Account Manager <\/b><\/span><\/p><p><b><span>Location : Texas<\/span><\/b><span> (Remote, but the candidate must reside in Texas)<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Description:<\/span><\/b><\/p><p><span>Join our dynamic team as a Vendor Account Manager, where you&#39;ll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You&#39;ll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and implement a comprehensive resource management plan that aligns with<\/span><\/li><li><span>organizational goals and project requirements<\/span><\/li><li><span>Collaborate with Strategy &amp; Operations and Professional Services leadership to optimize staffing practices for best utilization<\/span><\/li><li><span>Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team<\/span><\/li><li><span>Lead weekly meetings to ensure project needs are met and to share key business updates<\/span><\/li><li><span>Forecast future resource needs and proactively address potential resource gaps<\/span><\/li><li><span>Ensure resource management system of record is up to date and accurate<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Required Deliverables:<\/span><\/b><\/p><ul><li><span>Develop and implement documented staffing strategy recommendations.<\/span><\/li><li><span>Generate weekly staffing reports to reflect resource allocation and address open staffing requests.<\/span><\/li><li><span>Maintain updated and accurate supply\/demand forecasts with actionable recommendations for adjustments.<\/span><\/li><li><span>Create and manage utilization dashboards tailored to leadership specifications.<\/span><\/li><\/ul><p><b><span>Minimum Qualifications:<\/span><\/b><\/p><ul><li><span><span>Permanent U.S. work authorization is required for this position (no visa sponsorship available).<\/span><\/span><\/li><li><span>Hold a Bachelor&#39;s degree or possess equivalent practical experience.<\/span><\/li><li><span>Have 3&#43; years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field.<\/span><\/li><li><span>Possess 1&#43; years of experience in technology professional services (desired).<\/span><\/li><li><span>Proficient in using Salesforce or another CRM platform.<\/span><\/li><li><span>Ability to prioritize workload effectively and ensure optimal staffing for project teams.<\/span><\/li><li><span>Basic understanding of capacity planning models.<\/span><\/li><li><span>Experience in staffing and forecasting within fractional staffing models.<\/span><\/li><\/ul><p><b><span>Preferred Qualifications:<\/span><\/b><\/p><ul><li><span>Knowledgeable about cloud technologies, products, trends, and market dynamics.<\/span><\/li><li><span>Experienced with Looker or similar BI tools.<\/span><\/li><li><span>Familiar with FinancialForce.<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 06\/08\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#Texas<\/p>\",\"ats_external_id\":\"R1729822\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-02T04:07:24.414+08:00\",\"created_at\":\"2026-05-14T06:04:48.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374456\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"job_requisition_id\":\"R1729822\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - Google - PUSA3226\",\"reference_id\":\"PUSA3226\",\"custom_reference_id\":\"PUSA3226\",\"company_reference_id\":null},{\"wid\":\"cb61ac473842011148880e6595320000\",\"descriptor\":\"W0ZH2F Google Non-Billable\",\"reference_id\":\"W0ZH2F\",\"custom_reference_id\":\"W0ZH2F\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.ellis@concentrix.com\"},\"first_name\":\"Lisa Ellis (102402838)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729822\",\"wid\":\"8c72119a115f1007d78559e1d1440000\",\"descriptor\":\"Vendor Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"928\",\"campaign_id\":\"18773\",\"campaign_title\":\"Receptionist R1729146\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Administrative Assistant supports the work of a RESO Manager and Site Manager by performing duties as specifically requested, such as supporting data, compiling information, filing, tabulating, recording, distributing, and handling materials, stock, or supplies. Support the efforts of the business through assisting with development of new and existing business.\",\"long_description\":\"<p><i><b>Essential Functions\/Core Responsibilities<\/b><\/i><\/p><p><\/p><ul><li>Maintain files, sort and mail documents, manage large copy and scan requests and order supplies.\u00a0<\/li><li>Coordinate special corporate\/client events, including promotional events, team building events and client visits.\u00a0<\/li><li>Communication with CNX departments (EMEA and globally) for the reservation and coordination of Clients\u2019 and CNX Executive Visits.<\/li><li>Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff<\/li><li>Work with Coupa, administer and account and other facility ad finance applications and tools.<\/li><li>Maintains recurring internal reports<\/li><li>Arrange travel details.<\/li><li>Coordinate office supply ordering, postage and courier services.<\/li><li>Support vendor invoice reconciliation &amp; processing\u00a0<\/li><li>Schedule Meetings and Events<\/li><li>Provide administrative support for HR matters \u2013 new hire documentation, access card requests, outgoing post register, employment certificates, other.\u00a0<\/li><li>Control of access for employees and visitors on the Reception desk and ownership in case of forgotten\/stolen access card.\u00a0<\/li><li>Coordinate and support the company marketing\/employee beneficial activities performed on site at CNX office areas<\/li><li>Support and facilitate the work of external vendors\/suppliers on site<\/li><li>Maintains recurring internal and external audit procedures in accordance with CNX policies<\/li><li>Requisitions supplies, printing, maintenance, or other services through appropriate channels<\/li><li>Any additional administrative, planning and reporting tasks assigned by the Line Manager \/ Site Director.<\/li><li>Ensure site Health &amp; Safety and Policies &amp; Procedures conforms to legislation<\/li><li>Supervise reception and security programs at the site.<\/li><li>Communicate with employee about parking policies and ensure parking policies are enforced.<\/li><li>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures.<\/li><li>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.<\/li><li>Performs additional tasks according to business needs.<\/li><\/ul><p><\/p><p><i><b>Candidate Profile<\/b><\/i><\/p><ul><li>Bachelors\u2019 university degree is an advantage<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><li>Significant administrative support or clerical experience (an advantage)<\/li><li>Previous relevant working experience<\/li><li>Fluency in English, written and spoken.<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><\/ul>\",\"ats_external_id\":\"R1729146\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-05-15T18:04:28.870+08:00\",\"created_at\":\"2026-05-14T00:05:29.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1112\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"job_requisition_id\":\"R1729146\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"1a60a08bd0fe10165cc797a8dd0d0000\",\"descriptor\":\"(SITE) CX TECH Administration\",\"reference_id\":\"SITCXTECHADMINI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roland.baghaturia@concentrix.com\"},\"first_name\":\"Roland Baghaturia (101949252)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729146\",\"wid\":\"342886d174891007c2786da1926d0000\",\"descriptor\":\"Receptionist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1891\",\"campaign_id\":\"390\",\"campaign_title\":\"R1674368 Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1766628669\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T13:48:50.777+02:00\",\"created_at\":\"2026-05-13T18:31:07.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1892\",\"campaign_id\":\"389\",\"campaign_title\":\"R1674363\\tConseiller Client (F\/H) - Service client - Rabat- ENG\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1334477211\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T01:59:12.563+02:00\",\"created_at\":\"2026-05-13T18:30:09.681+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1893\",\"campaign_id\":\"388\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1032322188\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T01:59:12.543+02:00\",\"created_at\":\"2026-05-13T18:28:03.064+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1894\",\"campaign_id\":\"387\",\"campaign_title\":\"R1674375 -Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Kenitra\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2923354722\",\"location\":\"Kenitra, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-25T01:59:08.729+02:00\",\"created_at\":\"2026-05-13T18:25:05.572+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"929\",\"campaign_id\":\"18738\",\"campaign_title\":\"Manager, Governance, Risk and Compliance (TCF) R1727671\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Governance, Risk and Compliance\",\"street\":\"PHL Cebu City - 17th and 19th floors, Central Bloc Corporate Center 1\",\"address\":\"PHL Cebu City - 17th and 19th floors, Central Bloc Corporate Center 1\",\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><h3>The Manager, Governance, Risk &amp; Compliance (GRC) leads information security risk management and client assurance activities across multiple client accounts and regions. This role is accountable for overseeing audits, assessments, and remediation programmes while managing and developing a team of GRC Specialists. The Manager serves as a trusted advisor to internal leaders and client stakeholders, ensuring regulatory, contractual, and client security requirements are met through strong governance, proactive risk management, and clear executive reporting.<\/h3><h3><\/h3><p><\/p><h3><b>Key Responsibilities<\/b><\/h3><p><b>Risk Management &amp; Governance<\/b><\/p><ul><li>Provide leadership oversight of information security and compliance risk assessments across client programmes and internal functions.<\/li><li>Govern core GRC artefacts, including risk registers, control frameworks, exceptions, and risk acceptances.<\/li><li>Translate regulatory, contractual, and client security requirements into scalable, auditable control expectations.<\/li><li>Advise senior stakeholders on risk prioritization, materiality, and risk\u2011business trade\u2011offs.<\/li><li><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/li><li><span><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span>\u00a0<\/span><\/li><\/ul><p><b>Client Assurance<\/b><\/p><ul><li>Act as the senior escalation point for client security audits, assessments, and due diligence activities.<\/li><li>Oversee end\u2011to\u2011end delivery of client assurance engagements, ensuring quality, consistency, and on\u2011time completion.<\/li><li>Review and approve complex or high\u2011risk client assurance responses and evidence submissions.<\/li><li>Ensure effective governance of client\u2011driven findings through remediation tracking and executive escalation.<\/li><\/ul><p><b>Audit, Monitoring &amp; Remediation<\/b><\/p><ul><li>Lead responses to internal and external audits, maintaining audit readiness and consistent narratives.<\/li><li>Establish and oversee proactive monitoring to identify control failures, emerging risks, and compliance gaps.<\/li><li>Provide leadership oversight for security incidents and investigations, ensuring effective root cause analysis and remediation.<\/li><li>Drive systemic improvements to controls, processes, and governance models to prevent recurring issues.<\/li><\/ul><p><b>People Leadership &amp; Stakeholder Engagement<\/b><\/p><ul><li>Lead, coach, and develop a team of GRC Specialists through performance management, mentoring, and capability building.<\/li><li>Produce clear, executive\u2011level risk reporting on posture, trends, and remediation status.<\/li><li>Partner with Client Security leadership, IT, Operations, Privacy, Legal, and other stakeholders to ensure aligned priorities and timely execution.<\/li><\/ul><h3><\/h3><h3><b>Qualifications<\/b><\/h3><p><b>Required<\/b><\/p><ul><li>8\u201310 years of experience in information security, governance, risk, compliance, audit, or client assurance.<\/li><li>Demonstrated experience leading audits, security assessments, and remediation programmes.<\/li><li>Strong knowledge of common security and compliance frameworks (e.g., ISO\/IEC 27001, NIST, SOC 2, PCI DSS).<\/li><li>Proven ability to communicate complex risk topics to executive and non\u2011technical audiences.<\/li><li>Experience managing competing priorities across multiple clients, regions, or regulatory environments.<\/li><li>Prior people\u2011management or team\u2011leadership experience.<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>Bachelor\u2019s degree in Information Security, Risk Management, Business, or a related field (or equivalent experience).<\/li><li>Professional certifications such as CISSP, CISM, CISA, CRISC, HCISPP, or IAPP credentials.<\/li><li>Experience with GRC tools, audit platforms, or evidence management systems.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1727671\",\"location\":\"Cebu City, Central Visayas (Region VII)\",\"job_type\":\"full_time\",\"salary\":\"758333.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-26T00:04:10.946+08:00\",\"created_at\":\"2026-05-13T16:03:55.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---17th-and-19th-floors-Central-Bloc-Corporate-Center-1\/Manager--Governance--Risk-and-Compliance_R1727671\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-CLIEN-00\",\"wid\":\"a243c0f16b3f1020f3341541e93d0000\",\"descriptor\":\"PHL Cebu City - 17th and 19th floors, Central Bloc Corporate Center 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF Governance Risk and Compliance\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1036\",\"descriptor\":\"Manager, Governance, Risk and Compliance (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373700\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---17th-and-19th-floors-Central-Bloc-Corporate-Center-1\/Manager--Governance--Risk-and-Compliance_R1727671\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---17th-and-19th-floors-Central-Bloc-Corporate-Center-1\/Manager--Governance--Risk-and-Compliance_R1727671\/apply\",\"job_requisition_id\":\"R1727671\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"b67da9176e3d106324712575d8c1094d\",\"descriptor\":\"990006015 Comcast West IP\",\"reference_id\":\"OLD_AI_990006015\",\"custom_reference_id\":\"OLD_AI_990006015\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098013f7dcc632f40069afe\",\"descriptor\":\"H105 - Comcast Corp - 990006015\",\"reference_id\":\"990006015\",\"custom_reference_id\":\"990006015\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098017c958e56233c0652c4\",\"descriptor\":\"COGS (REGION) SECURITY DIRECT\",\"reference_id\":\"SECURITY-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"garth.harding@concentrix.com\"},\"first_name\":\"Garth Harding (100088285)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1727671\",\"wid\":\"a3e9d98603d01007ac3158595fba0000\",\"descriptor\":\"Manager, Governance, Risk and Compliance\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"447\",\"campaign_id\":\"5042\",\"campaign_title\":\"GTM - IKEA - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater im Homeoffice \u2013 M\u00f6belhandelskette\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Kommen Sie noch heute zu Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>&Uuml;ber Concentrix<\/strong><\/h2>\\n<p>Entdecken Sie die Kraft eines Jobs, der Ihre Karriere auf die n&auml;chste Stufe hebt.<\/p>\\n<p>Suchen Sie etwas Au&szlig;ergew&ouml;hnliches? Wir sind ein f&uuml;hrendes Technologie- und Dienstleistungsunternehmen, das die Marken der Zukunft st&auml;rkt. In mehr als 70 L&auml;ndern unterst&uuml;tzen wir renommierte Marken dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen auszubauen. Jedes Jahr werden wir mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, k&ouml;nnen Sie im Homeoffice als Customer Service Representative arbeiten und Teil unseres Teams werden, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p>F&uuml;r unseren weltweit bekannten Partner aus der M&ouml;belbranche suchen wir <strong>Kundenberater (m\/w\/d) im Bereich Sales &amp; Solution Management<\/strong>!<\/p>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/h2>\\n<p>Als Customer Service Representative werden Sie:<\/p>\\n<ul>\\n<li>Kundenanfragen analysieren und entsprechend ihren Bed&uuml;rfnissen beantworten<\/li>\\n<li>Interaktionen &uuml;ber verschiedene Kan&auml;le (Telefon, E-Mail, Social Media oder Chat) steuern und ein konsistentes Kundenerlebnis sicherstellen<\/li>\\n<li>Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und Ihre F&auml;higkeiten weiterentwickeln<\/li>\\n<li>F&uuml;r unsere Kunden ein verbessertes Markenerlebnis schaffen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben im Detail<\/strong><\/h2>\\n<ul>\\n<li>Bearbeitung von Kundenbeschwerden und Stornierungsanfragen<\/li>\\n<li>Schnittstelle zwischen Kunden, Logistikunternehmen und Filialen sein<\/li>\\n<li>Dokumentation der Kundeninteraktionen nach erfolgreicher L&ouml;sung und Kundenzufriedenheit<\/li>\\n<li>Analyse der Kundenbed&uuml;rfnisse und Bereitstellung passender L&ouml;sungen<\/li>\\n<li>Kommunikation &uuml;ber Telefon, E-Mail und Chat<\/li>\\n<li>Aufbau von Produktwissen und aktive Nutzung im Verkaufsgespr&auml;ch<\/li>\\n<li>Individuelle Produktberatung entsprechend der Kundenbed&uuml;rfnisse<\/li>\\n<li>Unterst&uuml;tzung der Kunden beim Abschluss ihrer Bestellung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Qualifikationen<\/strong><\/h2>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift<\/li>\\n<li>Ausgepr&auml;gte Kommunikationsf&auml;higkeiten und Kundenorientierung<\/li>\\n<li>Freude am Verkaufen und &uuml;berzeugende Kommunikationsweise<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem zwischen Montag und Samstag von 09:00 bis 22:00 Uhr<\/li>\\n<li>Sicherer Umgang mit dem Computer und Freude an datenbezogenem Arbeiten<\/li>\\n<li>Wohnsitz in der T&uuml;rkei<\/li>\\n<li>Geeignete Voraussetzungen f&uuml;r Homeoffice<\/li>\\n<li>Offenheit f&uuml;r kontinuierliche Weiterentwicklung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihr Profil<\/strong><\/h2>\\n<p>Sie passen gut zu Concentrix, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber flie&szlig;ende Niederl&auml;ndischkenntnisse verf&uuml;gen<\/li>\\n<li>Proaktiv, motiviert und l&ouml;sungsorientiert sind<\/li>\\n<li>Idealerweise Erfahrung im kundenorientierten Vertrieb haben<\/li>\\n<li>Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Was wir bieten<\/strong><\/h2>\\n<ul>\\n<li>Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Bonuszahlungen<\/li>\\n<li>Mitarbeiter-werben-Mitarbeiter-Programme (Referral-Bonus)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulungen zum Unternehmen und Projekt<\/li>\\n<li>Karriereentwicklungsprogramme, spezialisierte Trainings und Sprachkurse<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Chancengleichheit bei Concentrix<\/strong><\/h2>\\n<p>Wir sind stolz darauf, weltweit als ein Team zusammenzuarbeiten. Wir verpflichten uns, allen Bewerbern gleiche Chancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Positionsanforderungen und Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Familienstand, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<hr \/>\\n<h2><strong>Arbeitserlaubnis<\/strong><\/h2>\\n<p>Gem&auml;&szlig; den Gesetzen der Republik T&uuml;rkei werden nur Bewerber ber&uuml;cksichtigt, die rechtlich zur Arbeit in der T&uuml;rkei berechtigt sind.<\/p>\\n<\/div>\",\"ats_external_id\":\"2290347162\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T02:59:10.786+03:00\",\"created_at\":\"2026-05-13T12:57:54.791+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1895\",\"campaign_id\":\"367\",\"campaign_title\":\"R1697198 Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3827978719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T16:49:19.154+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1709\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1578262029\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:25:33.614+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1710\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"740238106\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:00:43.498+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1896\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4046496535\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T01:59:10.777+02:00\",\"created_at\":\"2026-05-13T09:16:56.828+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"930\",\"campaign_id\":\"18730\",\"campaign_title\":\"Supervisor, Talent Sourcing R1729889\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Talent Sourcing\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Talent Sourcing Supervisor leads the sourcing function for high-volume recruitment operations, ensuring a continuous pipeline of qualified candidates to support aggressive hiring goals in a fast-paced BPO environment. This role oversees a team of Talent Sourcers and sourcing coordinators, driving proactive talent attraction strategies, pipeline generation, market mapping, and candidate engagement initiatives.\\n\\nThe Talent Sourcing Supervisor partners closely with Recruitment, Operations, and Workforce Planning teams to align sourcing efforts with ramp plans, business priorities, and hiring demand while maintaining speed, quality, and efficiency across the talent funnel.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Supervise and develop a team of Talent Sourcers supporting high-volume BPO hiring.<\/li><li>Monitor sourcing KPIs including pipeline generation, candidate flow, and productivity metrics.<\/li><li>Execute sourcing strategies to support ramp plans, seasonal hiring, and hard-to-fill roles.<\/li><li>Build strong candidate pipelines through job boards, social media, referrals, databases, and networking.<\/li><li>Partner with Recruitment, Operations, and Workforce Planning teams to align sourcing efforts with hiring needs.<\/li><li>Ensure a consistent flow of qualified candidates to meet hiring targets and reduce pipeline drop-off.<\/li><li>Analyze sourcing metrics and market trends to improve sourcing effectiveness and hiring outcomes.<\/li><li>Optimize sourcing processes, tools, and recruitment technologies to increase efficiency.<\/li><li>Ensure compliance with company policies and local labor regulations.<\/li><li>Promote a positive candidate experience through timely communication and engagement.<\/li><\/ul><p><\/p><p><b>Requirements<\/b><\/p><p><\/p><ul><li>Bachelor\u2019s degree in Human Resources, Business Administration, or related field preferred.<\/li><li>1 year of experience in sourcing or recruitment within a BPO or high-volume hiring environment.<\/li><li>Previous experience leading sourcing teams preferred.<\/li><li>Strong knowledge of sourcing strategies, recruitment metrics, and contact center hiring profiles.<\/li><li>Experience using ATS, CRM platforms, LinkedIn Recruiter, and sourcing tools.<\/li><li>Advanced English level.<\/li><\/ul>\",\"ats_external_id\":\"R1729889\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1400\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T06:05:13.769+08:00\",\"created_at\":\"2026-05-13T08:04:07.954+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paola.zamora@concentrix.com\"},\"first_name\":\"Zamora Chinchilla, Paola\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0953\",\"descriptor\":\"Supervisor, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\/apply\",\"job_requisition_id\":\"R1729889\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pablo.palmamenendez@concentrix.com\"},\"first_name\":\"Pablo Palma Menendez (266525)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729889\",\"wid\":\"342886d1748910078dcb2ea0b0b90000\",\"descriptor\":\"Supervisor, Talent Sourcing\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"931\",\"campaign_id\":\"18729\",\"campaign_title\":\"Sr. Representative, Talent Sourcing R1729342\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Talent Sourcing Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sr. Representative Talent Sourcing ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<div>Job Description<\/div><div><div><div><div><h2><span>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/span><\/h2><ul><li><span>Responsible for assisting with the administration of recruitment programs<\/span><\/li><li><span>Receive, screen, and file incoming resumes, background and reference checks<\/span><\/li><li><span>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><li><span>Administer typing and math tests to prospective applicants, as necessary<\/span><\/li><li><span>Coordinate travel arrangements for applicants, as necessary<\/span><\/li><li><span>Provide general support for the TA department(s) and related stakeholders, as necessary<\/span><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><h2><span>Candidate Profile\u00a0<\/span><\/h2><ul><li><span>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/span><\/li><li><span>Effective communication skills, both written and verbal<\/span><\/li><li><span>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Ability to handle confidential information with discretion and tact<\/span><\/li><li><span>Knowledge of general office practice and business etiquette<\/span><\/li><li><span>Ability to follow through on work assignments with limited supervision<\/span><\/li><\/ul><h2><span>\u00a0\u00a0\u00a0<\/span><\/h2><h2><span>Career Level Description\u00a0<\/span><\/h2><p><span>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy.\u00a0 Works with either close supervision or under clearly defined procedures<\/span><\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1729342\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"800\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-19T04:05:11.816+08:00\",\"created_at\":\"2026-05-13T06:07:11.615+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\/apply\",\"head_count\":\"14\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0943\",\"descriptor\":\"Sr. Representative, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\/apply\",\"job_requisition_id\":\"R1729342\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leodanalexander.santos@concentrix.com\"},\"first_name\":\"Leodan Alexander Santos Mata (101279235)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729342\",\"wid\":\"11279a3178e7100787b93760ee950000\",\"descriptor\":\"Sr. Representative, Talent Sourcing Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"364\",\"campaign_title\":\"R1674359 Conseiller Client (F\/H) - Service client - K\u00e9nitra- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - K\u00e9nitra- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2234624254\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T01:59:10.760+02:00\",\"created_at\":\"2026-05-13T04:47:10.083+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1898\",\"campaign_id\":\"363\",\"campaign_title\":\"R1674355 Conseiller Client (F\/H) - Service client - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"306683168\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T11:35:28.127+02:00\",\"created_at\":\"2026-05-13T04:38:01.177+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1899\",\"campaign_id\":\"362\",\"campaign_title\":\"R1674353 Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1715902153\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-22T01:59:07.222+02:00\",\"created_at\":\"2026-05-13T04:30:39.903+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"361\",\"campaign_title\":\"R1674351 Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4198861554\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-03T01:59:10.458+02:00\",\"created_at\":\"2026-05-13T04:16:51.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"932\",\"campaign_id\":\"18723\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1730272\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY\u00a0\u2013<\/b>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div>Foundation: Dataverse<br \/>Core Platforms: Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/>Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead customer\u2011facing workshops and advisory engagements, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the end\u2011to\u2011end delivery\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><\/div><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on Dataverse\u2011centric architectures\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><\/div><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div>Power Apps\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div>Power Automate\u00a0(cloud flows) for business process automation<\/div><\/li><li><div>Power Automate Desktop (RPA)\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on Power Platform administration and governance, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><\/div><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div>Dynamics 365 Field Service\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div>Dynamics 365 Marketing \/ Customer Insights\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><\/div><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running Dynamics CRM \/ Dynamics 365 CE On\u2011Prem.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><\/div><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a trusted technical advisor\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><\/div><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><\/div><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with Dynamics 365 Customer Engagement:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div>On\u2011Prem \/ hybrid environments<\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with Dataverse.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div>Power Apps<\/div><\/li><li><div>Power Automate<\/div><\/li><li><div>Power Platform Administration &amp; Governance<\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><\/div><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience leading client\u2011facing workshops and advisory engagements.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder management, executive communication.<\/div><\/li><li><div>Comfortable owning delivery outcomes in a vendor \/ partner model.<\/div><\/li><li><div>Ability to influence decisions without direct authority.<\/div><\/li><\/ul><div><\/div><div><b>Preferred Qualifications<\/b><\/div><ul><li><div>Experience delivering Microsoft\u2011aligned advisory or assessment engagements.<\/div><\/li><li><div>Familiarity with Copilot Studio and AI\u2011enabled CE scenarios.<\/div><\/li><li><div>Azure integration experience (Logic Apps, Functions).<\/div><\/li><li><div>Microsoft certifications in Power Platform or Dynamics 365.<\/div><\/li><\/ul><div><\/div><div><b>#LI-Remote #CostaRica<\/b><\/div><div><b>#ConcentrixCatalyst<\/b><\/div>\",\"ats_external_id\":\"R1730272\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T04:05:28.155+08:00\",\"created_at\":\"2026-05-13T04:04:26.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"job_requisition_id\":\"R1730272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730272\",\"wid\":\"66c5409d16ff1007829b30804c930000\",\"descriptor\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"360\",\"campaign_title\":\"R1674349 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\" Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2386854171\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:50:03.009+02:00\",\"created_at\":\"2026-05-13T03:54:39.880+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1902\",\"campaign_id\":\"359\",\"campaign_title\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3542923386\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-04T01:59:10.744+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1903\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2703345005\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-20T14:49:45.671+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1904\",\"campaign_id\":\"352\",\"campaign_title\":\"R1674358 Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2968790165\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-03T01:59:10.445+02:00\",\"created_at\":\"2026-05-12T18:57:14.587+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1711\",\"campaign_id\":\"687\",\"campaign_title\":\" CSF \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Services Bancaires\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;ceptionner des appels de clients (traitement de demandes Service Client, r&eacute;tention, r&eacute;clamation&hellip;)&nbsp;<\/li>\\n<li>Traiter des activit&eacute;s de backoffice avec rigueur et efficacit&eacute;&nbsp;<\/li>\\n<li>Atteidre les objectifs quantitatifs qui te sont fix&eacute;s&nbsp;<\/li>\\n<li>Remonter les informations terrain&nbsp;<\/li>\\n<li>Participer aux r&eacute;unions de travail, aux entretien individuels ou collectifs pour optimiser la qualit&eacute; de service et l&rsquo;organisation interne&nbsp;<\/li>\\n<li>Respecter les r&egrave;gles de confidentialit&eacute; et le r&egrave;glement int&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p><strong>Concentrix te conviendra parfaitement si :<\/strong><\/p>\\n<ul>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, avec un <strong>niveau de Fran&ccedil;ais &eacute;lev&eacute;<\/strong><\/li>\\n<li>Tu ma&icirc;trises la relation client et les outils GRC, notamment Herm&egrave;s<\/li>\\n<li>Tu fais preuve d&rsquo;une grande capacit&eacute; d&rsquo;adaptation, de rigueur et tu assimiles rapidement de nouvelles informations<\/li>\\n<li>Tu as le go&ucirc;t du challenge, un esprit commercial d&eacute;velopp&eacute; et tu sais &ecirc;tre force de proposition<\/li>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit, et des notions en banque-assurance seraient un v&eacute;ritable atout<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"314217071\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T15:31:23.896+01:00\",\"created_at\":\"2026-05-12T16:13:30.776+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1712\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Conseiller nos professionnels de sant&eacute; et les accompagner par t&eacute;l&eacute;phone dans leur utilisation du logiciel, aussi bien en r&eacute;pondant &agrave; des demandes entrantes, qu&rsquo;en les appelants de mani&egrave;re proactive ;<\/li>\\n<li>Former &agrave; l&rsquo;utilisation de nos services par t&eacute;l&eacute;phone<\/li>\\n<li>Veillez au traitement rapide et efficace des demandes re&ccedil;ues par email<\/li>\\n<li>Travailler en &eacute;troite collaboration avec les &eacute;quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation Centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2611182748\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T15:44:49.197+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"933\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1729062\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6027.26\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-12T18:09:12.576+08:00\",\"created_at\":\"2026-05-12T16:05:48.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372139\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\/apply\",\"job_requisition_id\":\"R1729062\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729062\",\"wid\":\"708a2967511210075af5d4c4ced40000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1713\",\"campaign_id\":\"682\",\"campaign_title\":\" Proxiserve \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant Client\u00e8le (Francophone) - Solutions de Chauffage\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contacter les clients et les clients potentiels par appel sortant de mani&egrave;re proactive, pr&eacute;senter les solutions de chauffage et conclure des ventes<\/li>\\n<li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr&eacute;senter et expliquer les services et produits de l&rsquo;entreprise<\/li>\\n<li>Fournir des informations techniques et tarifaires sur les &eacute;quipements et services de chauffage<\/li>\\n<li>R&eacute;pondre aux questions des clients concernant l&rsquo;installation, l&rsquo;entretien et les aides financi&egrave;res &eacute;ventuelles<\/li>\\n<li>G&eacute;rer les r&eacute;clamations et r&eacute;soudre les &eacute;ventuels probl&egrave;mes techniques ou administratifs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>T'as une excellente ma&icirc;trise du fran&ccedil;ais (oral et &eacute;crit) pour une communication claire et persuasive<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en appels sortants et en prospection commerciale, id&eacute;alement dans le secteur de l&rsquo;&eacute;nergie ou des services (pr&eacute;f&eacute;rable)<\/li>\\n<li>T'as des bonnes Comp&eacute;tences en n&eacute;gociation et en persuasion pour convertir les prospects en clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2429965689\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:30:18.809+01:00\",\"created_at\":\"2026-05-12T14:46:48.639+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1619\",\"campaign_id\":\"922\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Call Center Agent<\/strong> <strong>(m\/w\/d) <\/strong>in der <strong>Kundenbindung <\/strong>f&uuml;r den Telekommunikationsanbieter <strong>Freenet<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen.<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17 &euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>Call Center Agent (m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit einer Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 20:00 Uhr, Samstag von 10:00 - 16:00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Einzelhandel oder im Bereich Kundenr&uuml;ckgewinnung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3382253806\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"17.00\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T01:59:12.229+02:00\",\"created_at\":\"2026-05-12T13:51:46.026+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"generic\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1552\",\"campaign_id\":\"501\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730057\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (Dutch - speaking) Remote TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Customer Representative\",\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p>- C2 Dutch and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus \u00a0<br \/>- Remote from anywhere Spain<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1730057<\/p>\",\"ats_external_id\":\"R1730057\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-28T16:04:22.328+02:00\",\"created_at\":\"2026-05-12T12:09:18.599+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374091\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--Dutch---speaking--On-site-TR05_R1730057\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--Dutch---speaking--On-site-TR05_R1730057\/apply\",\"job_requisition_id\":\"R1730057\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730057\",\"wid\":\"afa589e860b6100764ec9220a3af0000\",\"descriptor\":\"Fashion Customer Representative (Dutch - speaking) Remote TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1714\",\"campaign_id\":\"679\",\"campaign_title\":\"SumUp \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (Italian-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"335992240\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T15:50:31.303+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1715\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T16:09:13.237+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"519\",\"campaign_id\":\"221\",\"campaign_title\":\"NL - ING Alarmlijn - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING.\u202f Hybride werken mogelijk!\",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank?\",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie. Daarnaast zal je ook klanten gaan ondersteunen bij hun creditcard. Denk hierbij het aanvragen van de creditcard maar ook de facturen.&nbsp;<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<li>De mogelijkheid om na de training volledig vanuit huis te werken!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-04T11:53:59.996+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"934\",\"campaign_id\":\"18640\",\"campaign_title\":\"Operations Manager I R1728924\",\"campaign_type\":\"job_application\",\"job_title\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\",\"street\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.\",\"long_description\":\"<p><u><b>&gt;&gt; Posici\u00f3n para laborar en Le\u00f3n.<\/b><\/u><\/p><p><\/p><p>El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>Gesti\u00f3n Operativa<\/u><\/p><ul><li>Analizar y mantener todos los Acuerdos de Nivel de Servicio al Cliente; implementar planes de mejora seg\u00fan sea necesario.<\/li><li>Implementar las mejores pr\u00e1cticas, impulsar un desempe\u00f1o \u00f3ptimo, y realizar ajustes para satisfacer los requisitos cambiantes.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n Financiera y Resultados<\/u><\/p><ul><li>Maximizar la generaci\u00f3n de ingresos para alcanzar los objetivos financieros a corto y largo plazo (por ejemplo, recopilaci\u00f3n de datos de horas facturables\/no facturables, pron\u00f3sticos, presupuestos, etc.).<\/li><\/ul><p><\/p><p><u>Liderazgo y Gesti\u00f3n de Personal<\/u><\/p><ul><li>Gestionar el desempe\u00f1o de los subordinados, incluyendo la planificaci\u00f3n y asignaci\u00f3n de trabajo al personal de acuerdo con las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Brindar liderazgo y orientaci\u00f3n a los subordinados, as\u00ed como definir e implementar las acciones correctivas necesarias para cumplir con el desempe\u00f1o operativo.<\/li><li>Realizar reuniones individuales peri\u00f3dicas para revisar el desempe\u00f1o individual, el desempe\u00f1o de su equipo y ofrecer capacitaci\u00f3n continua para el desarrollo.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n de Clientes y Relaciones Estrat\u00e9gicas<\/u><\/p><ul><li>Crear y maximizar las relaciones con los socios clientes.<\/li><li>Asistir a las revisiones de negocio con el cliente.<\/li><\/ul><p><\/p><p><b>Perfil requerido:<\/b><\/p><p>\u2022 Estudios en Administraci\u00f3n de Empresas, Ingenier\u00eda Industrial o carrera similar.<br \/>\u2022 Experiencia m\u00ednima de 1 a\u00f1o en cargos de liderazgo.<\/p><p>\u2022 Preferible conocimiento de la industria de telecomunicaciones.<br \/>\u2022 Habilidad demostrable para desarrollar planes de acci\u00f3n que maximicen el rendimiento y mejorar procesos de trabajo.<br \/>\u2022 Excelente habilidad de comunicaci\u00f3n, tanto escrita como verbal.<\/p><p>\u2022 Capacidad para organizar y priorizar proyectos en un entorno empresarial din\u00e1mico.<\/p>\",\"ats_external_id\":\"R1728924\",\"location\":\"Leon, Leon\",\"job_type\":\"full_time\",\"salary\":\"58598.88\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-05-15T00:05:32.890+08:00\",\"created_at\":\"2026-05-12T06:06:45.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"organization_reference_id\":\"WNI03\"},\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roxana.hidalgo@concentrix.com\"},\"first_name\":\"Hidalgo Noyola, Roxana Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600383\",\"wid\":\"da7d7d2449a210103188170b19550000\",\"descriptor\":\"Roxana Hidalgo Noyola (102600383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372560\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"job_requisition_id\":\"R1728924\"}],\"organizations\":[{\"wid\":\"5177aea6045b103a4ad1209e58340000\",\"descriptor\":\"W0ZPSK P_Claro Sac Ni\",\"reference_id\":\"W0ZPSK\",\"custom_reference_id\":\"W0ZPSK\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI03\"},{\"wid\":\"399e513c0e2b101fc6850c947ac10000\",\"descriptor\":\"18944 - Claro - WHONELINK028\",\"reference_id\":\"WHONELINK028\",\"custom_reference_id\":\"WHONELINK028\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.plata1@concentrix.com\"},\"first_name\":\"Nelson Plata Olivas (102599272)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728924\",\"wid\":\"342886d17489100738e0e7bdf4f50000\",\"descriptor\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"935\",\"campaign_id\":\"18629\",\"campaign_title\":\"Specialist, Customer Acquisition R1728590\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Acquisition Specialist\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Customer Acquisition Specialist engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 16, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1728590\",\"location\":\"Nashville, Tennessee\",\"job_type\":\"full_time\",\"salary\":\"41995.2\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-03T06:04:47.312+08:00\",\"created_at\":\"2026-05-12T02:05:18.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 621 Mainstream Drive\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"paulette.cain@concentrix.com\"},\"first_name\":\"Cain, Paulette\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"102086829\",\"wid\":\"40f12287eb1c100864c5468b282b0000\",\"descriptor\":\"Paulette Cain (102086829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372289\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\/apply\",\"job_requisition_id\":\"R1728590\"}],\"organizations\":[{\"wid\":\"3e0334934ead103275dbec95623e0000\",\"descriptor\":\"W0ZU6Q Intuit Nala\",\"reference_id\":\"W0ZU6Q\",\"custom_reference_id\":\"W0ZU6Q\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"deda932d258c1033a580b43f5c4f0000\",\"descriptor\":\"22570 - Intuit - 980004285\",\"reference_id\":\"980004285\",\"custom_reference_id\":\"980004285\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"britney.sampson@concentrix.com\"},\"first_name\":\"Britney Sampson (019535)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728590\",\"wid\":\"c4e5ec72077210072f7da8a5685b0000\",\"descriptor\":\"Customer Acquisition Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"936\",\"campaign_id\":\"18615\",\"campaign_title\":\"Sr. Data Engineer, Global Analytic (TCF) R1726380\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Data Engineer - Global Analytic\",\"street\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"address\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411014\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a detail-oriented and analytical Data Quality Analyst to join our team. This role is work from office role and you are responsible for Level 1 triage and batch quality updates, ensuring data accuracy and operational efficiency. The ideal candidate will have experience in data research, quality control, and reporting, with a strong ability to work with structured processes and tools.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><b>L1 Triage (SFDC Cases):<\/b><ul><li>Intake and categorize cases based on geography, vertical, revenue, hierarchy, and Tier-2 classification.<\/li><li>Perform first-pass fixes in staging environments when permitted.<\/li><li>Route cases to the on-shore queue with supporting evidence when necessary.<\/li><\/ul><\/li><li><b>L1 Batch Quality Updates:<\/b><ul><li>Receive and analyze error files (diffs\/exception reports).<\/li><li>Research account discrepancies using trusted sources (e.g., D&amp;B, open internet).<\/li><li>Provide corrected batch update files in CSV format with fields including:<ul><li>Proposed_Correction<\/li><li>Source<\/li><li>Confidence<\/li><li>Evidence_URL<\/li><li>Reason_Code<\/li><\/ul><\/li><\/ul><\/li><li><b>Weekly Operations Reporting:<\/b><ul><li>Track and report on volume, SLA adherence, correction acceptance rates, rework percentages, defect types, and SOP compliance.<\/li><\/ul><\/li><\/ul>\",\"ats_external_id\":\"R1726380\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-29T00:04:14.924+08:00\",\"created_at\":\"2026-05-12T00:04:05.976+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726380\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411014\",\"primary_location\":{\"id\":\"IN-PUN-AMART-01\",\"wid\":\"4e1bc0e960fa10396e5c37ac4d900000\",\"descriptor\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pritam.sahu@concentrix.com\"},\"first_name\":\"Sahu, Pritam\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103141602\",\"wid\":\"20c79b51af4a101a683ece2ca15f0000\",\"descriptor\":\"Pritam Sahu (103141602)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0038\",\"descriptor\":\"Sr. Data Engineer, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726380\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726380\/apply\",\"job_requisition_id\":\"R1726380\"}],\"organizations\":[{\"wid\":\"e9ee102d2a5b101745c1b50007f10000\",\"descriptor\":\"W0ZYO2 Klaviyo Analytics\",\"reference_id\":\"W0ZYO2\",\"custom_reference_id\":\"W0ZYO2\",\"company_reference_id\":null},{\"wid\":\"091d0037231b101722c0aa7e435f0000\",\"descriptor\":\"25151 - Klaviyo - 920002811\",\"reference_id\":\"920002811\",\"custom_reference_id\":\"920002811\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"parag.kulkarni@concentrix.com\"},\"first_name\":\"Parag Kulkarni (052825)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1726380\",\"wid\":\"7a9fdebb394b100728fe25e444d10000\",\"descriptor\":\"Sr. Data Engineer - Global Analytic\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Required Skills &amp; Qualifications:<\/b><\/p><ul><li>Strong analytical and research skills.<\/li><li>Familiarity with Salesforce (SFDC) case management.<\/li><li>Proficiency in Excel and CSV file handling.<\/li><li>Experience with data quality tools and internet-based research.<\/li><li>Ability to follow structured SOPs and maintain high accuracy.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with D&amp;B or similar business data platforms.<\/li><li>Prior experience in L1 support or data operations roles.<\/li><li>Understanding of data hierarchies and revenue segmentation.<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"937\",\"campaign_id\":\"18613\",\"campaign_title\":\"Sr. Data Engineer, Global Analytic (TCF) R1726440\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Data Engineer - Global Analytic\",\"street\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"address\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411014\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a detail-oriented and analytical Data Quality Analyst to join our team. This role is work from office role and you are responsible for Level 1 triage and batch quality updates, ensuring data accuracy and operational efficiency. The ideal candidate will have experience in data research, quality control, and reporting, with a strong ability to work with structured processes and tools.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><b>L1 Triage (SFDC Cases):<\/b><ul><li>Intake and categorize cases based on geography, vertical, revenue, hierarchy, and Tier-2 classification.<\/li><li>Perform first-pass fixes in staging environments when permitted.<\/li><li>Route cases to the on-shore queue with supporting evidence when necessary.<\/li><\/ul><\/li><li><b>L1 Batch Quality Updates:<\/b><ul><li>Receive and analyze error files (diffs\/exception reports).<\/li><li>Research account discrepancies using trusted sources (e.g., D&amp;B, open internet).<\/li><li>Provide corrected batch update files in CSV format with fields including:<ul><li>Proposed_Correction<\/li><li>Source<\/li><li>Confidence<\/li><li>Evidence_URL<\/li><li>Reason_Code<\/li><\/ul><\/li><\/ul><\/li><li><b>Weekly Operations Reporting:<\/b><ul><li>Track and report on volume, SLA adherence, correction acceptance rates, rework percentages, defect types, and SOP compliance.<\/li><\/ul><\/li><\/ul>\",\"ats_external_id\":\"R1726440\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-29T00:04:14.860+08:00\",\"created_at\":\"2026-05-12T00:04:05.471+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726440\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411014\",\"primary_location\":{\"id\":\"IN-PUN-AMART-01\",\"wid\":\"4e1bc0e960fa10396e5c37ac4d900000\",\"descriptor\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"haripriya.palanisamy@concentrix.com\"},\"first_name\":\"Palanisamy, Haripriya\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103135648\",\"wid\":\"4db98405203a1013ae92a3c38ac40000\",\"descriptor\":\"Haripriya Palanisamy (103135648)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0038\",\"descriptor\":\"Sr. Data Engineer, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374111\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726440\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726440\/apply\",\"job_requisition_id\":\"R1726440\"}],\"organizations\":[{\"wid\":\"e9ee102d2a5b101745c1b50007f10000\",\"descriptor\":\"W0ZYO2 Klaviyo Analytics\",\"reference_id\":\"W0ZYO2\",\"custom_reference_id\":\"W0ZYO2\",\"company_reference_id\":null},{\"wid\":\"091d0037231b101722c0aa7e435f0000\",\"descriptor\":\"25151 - Klaviyo - 920002811\",\"reference_id\":\"920002811\",\"custom_reference_id\":\"920002811\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"parag.kulkarni@concentrix.com\"},\"first_name\":\"Parag Kulkarni (052825)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1726440\",\"wid\":\"342886d174891007298d5dddebbb0000\",\"descriptor\":\"Sr. Data Engineer - Global Analytic\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Required Skills &amp; Qualifications:<\/b><\/p><ul><li>Strong analytical and research skills.<\/li><li>Familiarity with Salesforce (SFDC) case management.<\/li><li>Proficiency in Excel and CSV file handling.<\/li><li>Experience with data quality tools and internet-based research.<\/li><li>Ability to follow structured SOPs and maintain high accuracy.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with D&amp;B or similar business data platforms.<\/li><li>Prior experience in L1 support or data operations roles.<\/li><li>Understanding of data hierarchies and revenue segmentation.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"938\",\"campaign_id\":\"18612\",\"campaign_title\":\"Sr. Data Engineer, Global Analytic (TCF) R1726374\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Data Engineer - Global Analytic\",\"street\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"address\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411014\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a detail-oriented and analytical Data Quality Analyst to join our team. This role is work from office role and you are responsible for Level 1 triage and batch quality updates, ensuring data accuracy and operational efficiency. The ideal candidate will have experience in data research, quality control, and reporting, with a strong ability to work with structured processes and tools.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><b>L1 Triage (SFDC Cases):<\/b><ul><li>Intake and categorize cases based on geography, vertical, revenue, hierarchy, and Tier-2 classification.<\/li><li>Perform first-pass fixes in staging environments when permitted.<\/li><li>Route cases to the on-shore queue with supporting evidence when necessary.<\/li><\/ul><\/li><li><b>L1 Batch Quality Updates:<\/b><ul><li>Receive and analyze error files (diffs\/exception reports).<\/li><li>Research account discrepancies using trusted sources (e.g., D&amp;B, open internet).<\/li><li>Provide corrected batch update files in CSV format with fields including:<ul><li>Proposed_Correction<\/li><li>Source<\/li><li>Confidence<\/li><li>Evidence_URL<\/li><li>Reason_Code<\/li><\/ul><\/li><\/ul><\/li><li><b>Weekly Operations Reporting:<\/b><ul><li>Track and report on volume, SLA adherence, correction acceptance rates, rework percentages, defect types, and SOP compliance.<\/li><\/ul><\/li><\/ul>\",\"ats_external_id\":\"R1726374\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-29T00:04:14.790+08:00\",\"created_at\":\"2026-05-12T00:04:05.267+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726374\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411014\",\"primary_location\":{\"id\":\"IN-PUN-AMART-01\",\"wid\":\"4e1bc0e960fa10396e5c37ac4d900000\",\"descriptor\":\"IND Pune -  Amar Tech Centre S No.30\/4A 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nehal.athani@concentrix.com\"},\"first_name\":\"Athani, Nehal\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103499394\",\"wid\":\"d5fc1c9fee34100ed08c59df0f910000\",\"descriptor\":\"Nehal Athani (103499394)\"},{\"id\":\"101798645\",\"wid\":\"f83321edf36d01ff00f3fdaee60b5d8d\",\"descriptor\":\"Vivek Kaul (101798645)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0038\",\"descriptor\":\"Sr. Data Engineer, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374054\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726374\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune----Amar-Tech-Centre-S-No304A-1\/Sr-Data-Engineer---Global-Analytic_R1726374\/apply\",\"job_requisition_id\":\"R1726374\"}],\"organizations\":[{\"wid\":\"e9ee102d2a5b101745c1b50007f10000\",\"descriptor\":\"W0ZYO2 Klaviyo Analytics\",\"reference_id\":\"W0ZYO2\",\"custom_reference_id\":\"W0ZYO2\",\"company_reference_id\":null},{\"wid\":\"091d0037231b101722c0aa7e435f0000\",\"descriptor\":\"25151 - Klaviyo - 920002811\",\"reference_id\":\"920002811\",\"custom_reference_id\":\"920002811\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"parag.kulkarni@concentrix.com\"},\"first_name\":\"Parag Kulkarni (052825)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1726374\",\"wid\":\"1adf8e0dc563100728e9604106c00000\",\"descriptor\":\"Sr. Data Engineer - Global Analytic\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Required Skills &amp; Qualifications:<\/b><\/p><ul><li>Strong analytical and research skills.<\/li><li>Familiarity with Salesforce (SFDC) case management.<\/li><li>Proficiency in Excel and CSV file handling.<\/li><li>Experience with data quality tools and internet-based research.<\/li><li>Ability to follow structured SOPs and maintain high accuracy.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with D&amp;B or similar business data platforms.<\/li><li>Prior experience in L1 support or data operations roles.<\/li><li>Understanding of data hierarchies and revenue segmentation.<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"939\",\"campaign_id\":\"18610\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1729743\",\"campaign_type\":\"job_application\",\"job_title\":\".Net Azure Developer\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li><span>Total Experience: 5-7 Years<\/span><\/li><li><span>Primary Skills: Azure, Microservices, . Net Core 8.0, . Net, ASP. net, Azure AD, Azure DevOps, GraphQL, GitHub<\/span><\/li><li><span>Develop, and maintain server-side applications using Microsoft technologies (ASP.NET, C#, .NET Core 6.0\/8.0, WebAPI).<\/span><\/li><li><span>Implement and maintain APIs to facilitate communication between front-end and back-end systems.<\/span><\/li><li><span>Experience on Microsoft Azure Platform as A Service (PaaS) product such as Azure SQL, AppService, Logic Apps, Functions and other Serverless services.<\/span><\/li><li><span>Evident hands-on experience with one or more of serverless architecture (Azure Functions, Azure Logic Apps), Azure API.<\/span><\/li><li><span>Implement continuous integration and deployment processes for efficient and reliable software delivery.<\/span><\/li><li><span>Conduct thorough testing of applications using Unit Test NUnit, XUnit to identify and fix bugs, ensuring high-quality code.<\/span><\/li><li><span>Collaborate with quality assurance teams to implement automated testing strategies.<\/span><\/li><li><span>Proficient in front-end technologies such as HTML, CSS, JavaScript, and React frameworks<\/span><\/li><\/ul><p><span>Familiarity with agile development methodologies<\/span><\/p>\",\"ats_external_id\":\"R1729743\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-22T18:05:01.520+08:00\",\"created_at\":\"2026-05-12T00:04:04.479+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729743\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"simran.gupta4@concentrix.com\"},\"first_name\":\"Gupta, Simran\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103384020\",\"wid\":\"eb33a95325bc1025cac55bf4d0e50000\",\"descriptor\":\"Simran Gupta (103384020)\"},{\"id\":\"102834857\",\"wid\":\"75cd5caa26f0105332529f5420d40000\",\"descriptor\":\"Shivani Singh (102834857)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373468\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729743\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729743\/apply\",\"job_requisition_id\":\"R1729743\"}],\"organizations\":[{\"wid\":\"796dc0b6730601114650d5ea223e0000\",\"descriptor\":\"W0ZGBI Honeywell Aero - Engineering\",\"reference_id\":\"W0ZGBI\",\"custom_reference_id\":\"W0ZGBI\",\"company_reference_id\":null},{\"wid\":\"4f7174b626291021c4131aaa7a520000\",\"descriptor\":\"Honeywell: Forge Operations Management (HFOM)\",\"reference_id\":\"Honeywell: Forge Operations Management (HFOM)_20250204_IND\",\"custom_reference_id\":\"Honeywell: Forge Operations Management (HFOM)_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"925620ad6688011139c952a317550000\",\"descriptor\":\"7847 - Honeywell International Inc - PIND0015\",\"reference_id\":\"PIND0015\",\"custom_reference_id\":\"PIND0015\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abhijit.sinha@concentrix.com\"},\"first_name\":\"Abhijit Sinha (102008784)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729743\",\"wid\":\"c4e5ec720772100728190161127d0000\",\"descriptor\":\".Net Azure Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"940\",\"campaign_id\":\"18603\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1729748\",\"campaign_type\":\"job_application\",\"job_title\":\".Net Azure Developer\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li><span>Total Experience: 5-7 Years<\/span><\/li><li><span>Primary Skills: Azure, Microservices, . Net Core 8.0, . Net, ASP. net, Azure AD, Azure DevOps, GraphQL, GitHub<\/span><\/li><li><span>Develop, and maintain server-side applications using Microsoft technologies (ASP.NET, C#, .NET Core 6.0\/8.0, WebAPI).<\/span><\/li><li><span>Implement and maintain APIs to facilitate communication between front-end and back-end systems.<\/span><\/li><li><span>Experience on Microsoft Azure Platform as A Service (PaaS) product such as Azure SQL, AppService, Logic Apps, Functions and other Serverless services.<\/span><\/li><li><span>Evident hands-on experience with one or more of serverless architecture (Azure Functions, Azure Logic Apps), Azure API.<\/span><\/li><li><span>Implement continuous integration and deployment processes for efficient and reliable software delivery.<\/span><\/li><li><span>Conduct thorough testing of applications using Unit Test NUnit, XUnit to identify and fix bugs, ensuring high-quality code.<\/span><\/li><li><span>Collaborate with quality assurance teams to implement automated testing strategies.<\/span><\/li><li><span>Proficient in front-end technologies such as HTML, CSS, JavaScript, and React frameworks<\/span><\/li><\/ul><p><span>Familiarity with agile development methodologies<\/span><\/p>\",\"ats_external_id\":\"R1729748\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-26T14:09:21.134+08:00\",\"created_at\":\"2026-05-12T00:04:02.976+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729748\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pavithra.mahantesh@concentrix.com\"},\"first_name\":\"Mahantesh, Pavithra\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103141602\",\"wid\":\"20c79b51af4a101a683ece2ca15f0000\",\"descriptor\":\"Pritam Sahu (103141602)\"},{\"id\":\"102368322\",\"wid\":\"1179ece974261023af7e100e704a0000\",\"descriptor\":\"Pavithra Mahantesh (102368322)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/XMLNAME-Net-Azure-Developer_R1729748\/apply\",\"job_requisition_id\":\"R1729748\"}],\"organizations\":[{\"wid\":\"796dc0b6730601114650d5ea223e0000\",\"descriptor\":\"W0ZGBI Honeywell Aero - Engineering\",\"reference_id\":\"W0ZGBI\",\"custom_reference_id\":\"W0ZGBI\",\"company_reference_id\":null},{\"wid\":\"4f7174b626291021c4131aaa7a520000\",\"descriptor\":\"Honeywell: Forge Operations Management (HFOM)\",\"reference_id\":\"Honeywell: Forge Operations Management (HFOM)_20250204_IND\",\"custom_reference_id\":\"Honeywell: Forge Operations Management (HFOM)_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"925620ad6688011139c952a317550000\",\"descriptor\":\"7847 - Honeywell International Inc - PIND0015\",\"reference_id\":\"PIND0015\",\"custom_reference_id\":\"PIND0015\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abhijit.sinha@concentrix.com\"},\"first_name\":\"Abhijit Sinha (102008784)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729748\",\"wid\":\"342886d17489100728b40a2520f90000\",\"descriptor\":\".Net Azure Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"941\",\"campaign_id\":\"18598\",\"campaign_title\":\"Sr. Representative, Operations Support R1728137\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Operations Support - Unilingual\",\"street\":\"COL Bogota - Calle 63 #24 - 80\",\"address\":\"COL Bogota - Calle 63 #24 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"111221\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"La persona seleccionada apoyar\u00e1 procesos clave en tesorer\u00eda, planeaci\u00f3n financiera, contabilidad y auditor\u00eda, participando en la elaboraci\u00f3n de estados financieros, conciliaciones bancarias y asegurando el cumplimiento de procesos contables.\",\"long_description\":\"<p><span><b>Responsabilidades<\/b><\/span><\/p><ul><li><span>Revisi\u00f3n\u00a0y\u00a0descargue\u00a0de\u00a0registros\u00a0contables.<\/span><\/li><li><span>Documentaci\u00f3n\u00a0y\u00a0seguimiento\u00a0de\u00a0controles\u00a0internos.<\/span><\/li><li><span>Revisi\u00f3n\u00a0de\u00a0evidencias\u00a0m\u00ednimas\u00a0en\u00a0registros\u00a0contables.<\/span><\/li><li><span>Ejecuci\u00f3n\u00a0de\u00a0conciliaciones\u00a0bancarias.<\/span><\/li><li><span>Elaboraci\u00f3n\u00a0y\u00a0an\u00e1lisis\u00a0de\u00a0estados\u00a0financieros.<\/span><\/li><li><span>Preparaci\u00f3n\u00a0de\u00a0informes\u00a0y\u00a0seguimiento\u00a0de\u00a0calendarios\u00a0de\u00a0cierre.<\/span><\/li><li><span>Asegurar\u00a0integridad\u00a0y\u00a0orientaci\u00f3n\u00a0al\u00a0detalle\u00a0en\u00a0cada\u00a0proceso.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Requisitos:<\/b><\/span><\/p><ul><li><span>Profesional\u00a0o\u00a0pr\u00f3ximo\u00a0a\u00a0graduarse\u00a0en\u00a0Contadur\u00eda\u00a0P\u00fablica,\u00a0Administraci\u00f3n\u00a0de\u00a0Empresas\u00a0o\u00a0carreras\u00a0afines.<\/span><\/li><li><span>Experiencia\u00a0m\u00ednima\u00a0de\u00a02\u00a0a\u00f1os\u00a0en\u00a0\u00e1reas\u00a0contables,\u00a0con\u00a0\u00e9nfasis\u00a0en\u00a0conciliaciones\u00a0bancarias\u00a0y\u00a0estados\u00a0financieros.<\/span><\/li><li><span>Conocimientos\u00a0en\u00a0modulos\u00a0contables\u00a0y\u00a0financieros\u00a0de\u00a0SAP<\/span><\/li><li><span>Prefiblemente\u00a0conocimiento\u00a0en\u00a0ley\u00a0SOX<\/span><\/li><li><span>Manejo\u00a0de\u00a0Excel<\/span><\/li><li><span>Buena\u00a0actitud,\u00a0trabajo\u00a0en\u00a0equipo.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1728137\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2340500\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-06-05T04:03:48.544+08:00\",\"created_at\":\"2026-05-12T00:04:01.300+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Sr-Representative--Operations-Support---Unilingual_R1728137\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"111221\u00a0\",\"primary_location\":{\"id\":\"CO-BOG-CANAP-01\",\"wid\":\"d400e09d53be101d47a3562d24f70000\",\"descriptor\":\"COL Bogota - Calle 63 #24 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0740\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374862\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Sr-Representative--Operations-Support---Unilingual_R1728137\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Sr-Representative--Operations-Support---Unilingual_R1728137\/apply\",\"job_requisition_id\":\"R1728137\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"598e7abcf5cd101ee6ed3ca3a98b0000\",\"descriptor\":\"18924 - Avianca Holding - WHONELINK008\",\"reference_id\":\"WHONELINK008\",\"custom_reference_id\":\"WHONELINK008\",\"company_reference_id\":null},{\"wid\":\"768ad69afb371012aad724eb31560000\",\"descriptor\":\"W0ZYHV Avianca BPO Financiero CO SP\",\"reference_id\":\"W0ZYHV\",\"custom_reference_id\":\"W0ZYHV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dora.giraldo@concentrix.com\"},\"first_name\":\"Dora Giraldo Gallo (102600580)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728137\",\"wid\":\"ec545d175c2f10072a5cca9e07440000\",\"descriptor\":\"Sr. Representative, Operations Support - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"942\",\"campaign_id\":\"18586\",\"campaign_title\":\"Associate, Workplace Health &amp; Safety R1727269\",\"campaign_type\":\"job_application\",\"job_title\":\"Workplace Health & Safety Specialist\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We are looking for a proactive and detail-oriented Health & Safety Specialist for a part-time position to join our team in Katowice. In this role, you will play a key part in creating and maintaining a safe, compliant, and healthy working environment for our employees. If you are passionate about workplace safety, risk prevention, and building a strong safety culture, we would be happy to hear from you.\",\"long_description\":\"<p><\/p><p><b>&#x1f511;<\/b> <b>Key Responsibilities<\/b><\/p><ul><li><b>Compliance &amp; Auditing:<\/b> Monitoring safety performance, conducting internal audits, and ensuring compliance with local Polish H&amp;S regulations and corporate standards.<\/li><li><b>Risk Management:<\/b> Identifying hazards, conducting workplace risk assessments, and developing preventative actions to reduce incidents and occupational illnesses.<\/li><li><b>Training &amp; Onboarding:<\/b> Delivering mandatory initial and periodic OHS trainings (in-person or online) and maintaining training records.<\/li><li><b>Incident Investigation:<\/b> Investigating accidents at work and near-misses, preparing required documentation, and implementing corrective actions.<\/li><li><b>Documentation &amp; Reporting:<\/b> Managing H&amp;S records, PPE inventory, and issuing referrals for occupational medical examinations.<\/li><li><b>Safety Culture:<\/b> Promoting a preventive health and safety culture, advising management on safety measures, and collaborating with external authorities.<\/li><\/ul><p><\/p><p><b>&#x1f464;<\/b> <b>Candidate Profile<\/b><\/p><ul><li><b>Experience:<\/b> &#43;1 year of experience in a similar role (HSE\/OHS) within a production or corporate environment.<\/li><li><b>Education:<\/b> A university degree or post-graduate studies in Occupational Health and Safety (H&amp;S\/OHS) is nice to have.<\/li><li><b>Knowledge:<\/b> Strong knowledge of <b>Polish labor law (<i>Kodeks pracy<\/i>)<\/b> regarding safety and <b>ISO 45001 standards.<\/b><\/li><li><b>Languages:<\/b> Fluent <b>Polish (native)<\/b> and good <b>English (B2)<\/b> for reporting in international companies.<\/li><li><b>Skills:<\/b> Ability to work in a team, strong communication skills, and proficiency in MS Office (Team, Outlook, SherePoint etc.).<\/li><li><b>Availability<\/b>: Availability to work from our office in <b>Katowice<\/b>.<\/li><\/ul><p>\u200b<\/p><p><\/p><p>&#x1f4b0;\ufe0f <b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1727269\",\"location\":\"Katowice, Silesian\",\"job_type\":\"part_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-12T22:04:33.672+08:00\",\"created_at\":\"2026-05-11T20:06:13.727+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC1125\",\"descriptor\":\"Associate, Workplace Health & Safety\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372163\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\/apply\",\"job_requisition_id\":\"R1727269\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"artur.stachowiak@concentrix.com\"},\"first_name\":\"Artur Stachowiak (96038)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1727269\",\"wid\":\"342886d17489100717767ee175860000\",\"descriptor\":\"Workplace Health & Safety Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"943\",\"campaign_id\":\"18582\",\"campaign_title\":\"Sr. Software Architect (TCF) R1729590\",\"campaign_type\":\"job_application\",\"job_title\":\"DevOps Architect\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Senior DevOps Engineer \/ DevOps Architect \u2013 12&#43; Years<br \/>We are looking for a highly experienced DevOps Engineer with an architect mindset who remains deeply hands-on. The role involves designing, building, and operating scalable, secure, and production-grade cloud platforms on AWS.<br \/><span>\u00a0<\/span><br \/>Key Responsibilities<br \/>\u2022 Architect and build scalable, secure AWS platforms<br \/>\u2022 Design and manage Kubernetes platforms (EKS)<br \/>\u2022 Implement Infrastructure as Code using Terraform<br \/>\u2022 Build and optimize CI\/CD and DevSecOps pipelines<br \/>\u2022 Design secure networking and connectivity architectures<br \/>\u2022 Implement security best practices across infrastructure and pipelines<br \/>\u2022 Troubleshoot complex production and platform issues<br \/>\u2022 Enable engineering teams through automation and platform capabilities<br \/>Required Skills<br \/>\u2022 12&#43; years of IT experience<br \/>\u2022 Expert-level hands-on AWS experience<br \/>\u2022 Advanced Kubernetes expertise (EKS, scaling, networking, security)<br \/>\u2022 Strong Terraform experience<br \/>\u2022 Strong CI\/CD and DevSecOps implementation experience<br \/>\u2022 Experience with GitLab CI\/CD and ArgoCD<br \/>\u2022 Strong networking fundamentals (DNS, TLS, routing, hybrid connectivity)<br \/>\u2022 Good scripting skills (Bash, Python, or similar)<br \/>\u2022 Excellent troubleshooting and debugging skills<br \/>\u2022 Strong focus on security-first engineering<br \/>Good to Have<br \/>\u2022 Exposure to Azure cloud<br \/>Key Traits<br \/>\u2022 Architect mindset with strong hands-on capability<br \/>\u2022 Strong ownership and problem-solving attitude<br \/>\u2022 Highly execution-focused and self-driven<\/p>\",\"ats_external_id\":\"R1729590\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-20T16:08:15.117+08:00\",\"created_at\":\"2026-05-11T20:06:11.418+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/DevOps-Architect_R1729590\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"avinadh.vanama@concentrix.com\"},\"first_name\":\"Vanama, Avinadh\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0184\",\"descriptor\":\"Sr. Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/DevOps-Architect_R1729590\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/DevOps-Architect_R1729590\/apply\",\"job_requisition_id\":\"R1729590\"}],\"organizations\":[{\"wid\":\"54797e6f312a1021c4199e27d0670000\",\"descriptor\":\"Tes Global: Engineering Services\",\"reference_id\":\"Tes Global: Engineering Services_20250204_IND\",\"custom_reference_id\":\"Tes Global: Engineering Services_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"9e1413310e971025c1ad49366a480000\",\"descriptor\":\"W0ZRQS Tes Global: Staff Aug 2024\",\"reference_id\":\"W0ZRQS\",\"custom_reference_id\":\"W0ZRQS\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a5d813be93081025c159867fbe690000\",\"descriptor\":\"11715 - Tesglobal - 980003283\",\"reference_id\":\"980003283\",\"custom_reference_id\":\"980003283\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"taditoti.kondalarao@concentrix.com\"},\"first_name\":\"Taditoti Kondala Rao (103286693)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729590\",\"wid\":\"96c06c7dd8cb1007197e52e2fc240000\",\"descriptor\":\"DevOps Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1716\",\"campaign_id\":\"673\",\"campaign_title\":\"Pluxee \/ French \/ BM \/Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le a Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &aacute; Braga avec poste en Hybride, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"64963254\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:42:07.563+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1717\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3957151076\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-27T09:29:05.052+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1905\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T01:59:12.527+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1718\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3407298364\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.210+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1719\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.159+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1720\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1187103487\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:15:12.148+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1721\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.610+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1722\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:07:23.496+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1723\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:24:20.254+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_indu