Job Title:
Junior Sales Consultant
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Onsite
As part of the Sales team, the junior sales consultant will help develop and implement sales strategies, building customer relationships, and achieving sales targets.
As part of our team you will report to our Group Manager in Business development.
Location : Paris
Key Responsibilities
Sales Support
- Help identify and develop new business opportunities.
- Support the sales team in implementing sales strategies and achieving targets.
- Build and continuously feed a business-oriented demo framework based on common customer needs and industry specific trends (Retail, FS, Travel…).
- Conduct market research to identify potential clients and trends.
Customer Relationship Management
- Build and maintain strong relationships with all our customers.
- Make CX recommendations for clients and prospects based on Concentrix Catalyst capabilities (CCaaS, CRM).
- Use journey maps to pinpoint opportunities for technology to improve the customer experience (Bot, workflow optimization, automation…).
- Follow up with customers to ensure satisfaction.
Business development
- Help prepare Sales presentations, proposals, and contracts.
- Participate in sales meetings, product demonstrations and client visits.
- Report on sales activities, progress and results using Salesforce.
Collaboration
- Work with the marketing team to develop commercial materials and campaigns and promote Concentrix Catalyst expertise in EMEA region.
- Collaborate with the product development team to provide customer feedback and insights.
- Stay up to date on industry trends to identify potential opportunities for Concentrix.
Qualifications
- Master's degree in business, marketing or related field
- Previous experience in sales, customer service or related role is a plus.
- Experience establishing communication and engagement with prospects
- Experience balancing multiple sales opportunities
- Highly motivated with a positive attitude
- Stay up to date with industry trends.
Location:
FRA Paris - 3 rue d'Heliopolis
Language Requirements:
Time Type:
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