Customer Service Advisor

Location
Brisbane, Australia

Job Title:

Customer Service Advisor

Job Description

The Customer Service Advisor position interfaces with customers via chat messaging, inbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Position Overview

We are excited to announce multiple opportunities to join our team servicing a BRAND NEW CLIENT. We are looking for dedicated Full Time & Part Time inbound Customer Service Advisors to become a part of our newly established team. In this role, you will be the first point of contact for our clients, providing exceptional service and support for enquiries via calls and chat functions. This position offers a unique chance to grow in a supportive environment that values professional development and teamwork.

Who is Concentrix

Concentrix is a global leader in customer experience solutions, operating in Australia since 2014. With sites in Brisbane, Ballarat, Townsville, and the Gold Coast, we strive to be the best in customer engagement services, rich in diversity, talent, and technology. Representing many beloved brands, we are dedicated to doing right by our team, clients, customers, community, and planet. We foster a fun, future-focused, and inclusive work environment, offering extensive training and support.

Key Responsibilities:

What we are looking for

What's in it for you?

Your talent deserves a space that’s fun and one of a kind. Apply now! 

Applicants must be at least 18 years old and have full working rights in Australia, with the ability to complete background, police, and credit checks.

Location:

AUS Brisbane - 288 Edward Street

Language Requirements:

Time Type:

Full time

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