Analyst, WFM Real Time Management

Location
Sao Paulo, Brazil
Language
English

Description

1a. Is the role contractual (Y/N):N

1b. Is the role billable (Y/N)

If yes, then this should be invoice to the client outside of the rate. Cost code should be direct and with client MSA.
N

2. If yes, please specify the contractual ratio. 
If No what is the Target Ratio
NA

3. If yes, please add the extract from the contract to the JR as an attachment (trust but verify)NA

4a. What account is this role supporting: (Account)Facebook

4b. What LOB is this role supporting: (LOB)Brazil

4c. What is the total FLGC HC this role supporting:90

5. What are the spans across those accounts without this role being approved:1:90

6. What are the spans after adding this role:1:90

7. Which country is this role to be based in:Brazil

8. Does this role need to be in that country (Y/N):Y

9. If Yes, What are spans for those roles across the country? (This is for Non LEA accounts)NA

10. If No, have you checked spans elsewhere (provide details)?NA

Cost CentreCOGS (SITE) WFM Large Ent Accts Non-Billable

MSA Client24970 - FACEBOOK - 980007323

Comment:

 

RTA support for Brazil