{"id":880,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:06","modified_gmt":"2026-02-17T03:06:06","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/fr\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"880\" class=\"elementor elementor-880 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;pour les parents\\npour les \\u00e9tudiants\\ndepuis chez soi\\n\\u00e0 l&#039;\\u00e9tranger\\npour les dirigeants\\npour les explorateurs\\npour tous&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">emplois<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tpour&nbsp;les&nbsp;parents\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpour&nbsp;les&nbsp;\u00e9tudiants\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdepuis&nbsp;chez&nbsp;soi\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\t\u00e0&nbsp;l'\u00e9tranger\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpour&nbsp;les&nbsp;dirigeants\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpour&nbsp;les&nbsp;explorateurs\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpour&nbsp;tous\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/fr\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Rechercher un titre de poste ou un mot-cl\u00e9\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Localisation<\/option>\n                        <option value=\"\">Tous les pays<\/option>\n                                                    <option value=\"Albania\">Albanie<\/option>\n                                                    <option value=\"Algeria\">Alg\u00e9rie<\/option>\n                                                    <option value=\"Argentina\">Argentine<\/option>\n                                                    <option value=\"Australia\">Australie<\/option>\n                                                    <option value=\"Austria\">Autriche<\/option>\n                                                    <option value=\"Belgium\">Belgique<\/option>\n                                                    <option value=\"Benin\">B\u00e9nin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosnie-Herz\u00e9govine<\/option>\n                                                    <option value=\"Brazil\">Br\u00e9sil<\/option>\n                                                    <option value=\"Bulgaria\">Bulgarie<\/option>\n                                                    <option value=\"Canada\">Canada<\/option>\n                                                    <option value=\"China\">Chine<\/option>\n                                                    <option value=\"Colombia\">Colombie<\/option>\n                                                    <option value=\"Costa Rica\">Costa Rica<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Tch\u00e9quie<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">C\u00f4te d&#039;Ivoire<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">R\u00e9publique dominicaine<\/option>\n                                                    <option value=\"Egypt\">\u00c9gypte<\/option>\n                                                    <option value=\"El Salvador\">Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonie<\/option>\n                                                    <option value=\"Finland\">Finlande<\/option>\n                                                    <option value=\"France\">France<\/option>\n                                                    <option value=\"Georgia\">G\u00e9orgie<\/option>\n                                                    <option value=\"Germany\">Allemagne<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Gr\u00e8ce<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Hongrie<\/option>\n                                                    <option value=\"India\">Inde<\/option>\n                                                    <option value=\"Indonesia\">Indon\u00e9sie<\/option>\n                                                    <option value=\"Ireland\">Irlande<\/option>\n                                                    <option value=\"Italy\">Italie<\/option>\n                                                    <option value=\"Jamaica\">Jama\u00efque<\/option>\n                                                    <option value=\"Japan\">Japon<\/option>\n                                                    <option value=\"Jordan\">Jordanie<\/option>\n                                                    <option value=\"Korea (Republic of)\">Cor\u00e9e du Sud<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Lettonie<\/option>\n                                                    <option value=\"Lithuania\">Lituanie<\/option>\n                                                    <option value=\"Macedonia (the former Yugoslav Republic of)\">Mac\u00e9doine du Nord<\/option>\n                                                    <option value=\"Madagascar\">Madagascar<\/option>\n                                                    <option value=\"Malaysia\">Malaisie<\/option>\n                                                    <option value=\"Mauritius\">Maurice<\/option>\n                                                    <option value=\"Mexico\">Mexique<\/option>\n                                                    <option value=\"Morocco\">Maroc<\/option>\n                                                    <option value=\"Netherlands\">Pays-Bas<\/option>\n                                                    <option value=\"Nicaragua\">Nicaragua<\/option>\n                                                    <option value=\"Norway\">Norv\u00e8ge<\/option>\n                                                    <option value=\"Peru\">P\u00e9rou<\/option>\n                                                    <option value=\"Philippines\">Philippines<\/option>\n                                                    <option value=\"Poland\">Pologne<\/option>\n                                                    <option value=\"Portugal\">Portugal<\/option>\n                                                    <option value=\"Romania\">Roumanie<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabie saoudite<\/option>\n                                                    <option value=\"Senegal\">S\u00e9n\u00e9gal<\/option>\n                                                    <option value=\"Serbia\">Serbie<\/option>\n                                                    <option value=\"Singapore\">Singapour<\/option>\n                                                    <option value=\"Slovakia\">Slovaquie<\/option>\n                                                    <option value=\"South Africa\">Afrique du Sud<\/option>\n                                                    <option value=\"Spain\">Espagne<\/option>\n                                                    <option value=\"Suriname\">Suriname<\/option>\n                                                    <option value=\"Sweden\">Su\u00e8de<\/option>\n                                                    <option value=\"Switzerland\">Suisse<\/option>\n                                                    <option value=\"Thailand\">Tha\u00eflande<\/option>\n                                                    <option value=\"Tunisia\">Tunisie<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">\u00c9mirats arabes unis<\/option>\n                                                    <option value=\"United Kingdom of Great Britain and Northern Ireland\">Royaume-Uni<\/option>\n                                                    <option value=\"United States of America\">\u00c9tats-Unis<\/option>\n                                                    <option value=\"Viet Nam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>REMARQUE: alertes aux fraudes de recrutement<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tComprendre notre processus de recrutement est essentiel pour vous prot\u00e9ger contre les escroqueries de recrutement en ligne, qui sont en hausse. Veuillez prendre un petit moment pour voir notre processus de recrutement, nos programmes de recrutement courants et ce que vous pouvez faire pour signaler une activit\u00e9 que vous croyez frauduleuse. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lire la suite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNous avons s\u00e9lectionn\u00e9 ceci sp\u00e9cialement pour vous. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Vivez une carri\u00e8re qui changera votre vie. <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrer par<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Tout effacer<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrer par<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Langue<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Toutes les langues<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Ville<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Toutes les villes<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Cat\u00e9gorie<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Toutes les cat\u00e9gories<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Postuler (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"895\",\"campaign_id\":\"18921\",\"campaign_title\":\"Team Leader, Operations R1730706\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Director-Enterprise Solution Architect \u2013\u00a0Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics<\/p><p><\/p><p><b>(Preferred Location Eastern Time Zone)<\/b><\/p><p><\/p><div><\/div><p>Summary<\/p><ul><li>We are seeking a world-class\u00a0Director, Enterprise Solution Architect\u00a0to join the\u00a0Global Pre-Sales and Solution function\u00a0to\u00a0deliver cutting-edge enterprise architecture and solution across the world\u2019s most advanced technology platforms for Customer Experience Services<\/li><li>This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across\u00a0hyperscalers (AWS, Azure, Google), CCaaS\u00a0 Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps,\u00a0 CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI,\u00a0 LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics.<\/li><li>This role is perfect for someone passionate about shaping what\u2019s next, a leader eager not just to respond to change, but to\u00a0create the future of customer experience and enterprise innovation for Customer Experience Operations.<\/li><li>The ideal candidate will combine\u00a0deep technical and enterprise architecture expertise, advanced knowledge of AI\/GenAI\/LLM, and proven commercial acumen\u00a0to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation<\/li><\/ul><div><\/div><p>Key Responsibilities<\/p><ul><li>Serve as the senior architect in the\u00a0Global Presales and Solutions Organization.<\/li><li>Own all aspects of\u00a0pre-sales, solutioning, enterprise architecture, and consulting\u00a0across multi-partner platforms:<br \/>\u2192 Hyperscalers (AWS, Azure, Google)<br \/>\u2192 CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE)<br \/>\u2192 CRM\/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe)<br \/>\u2192 Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI)<\/li><li>Define forward-thinking enterprise architectures that\u00a0anticipate client needs, unlock business value, and shape competitive advantage.<\/li><li>Lead solution development for\u00a0new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions\u00a0for enhancing Customer Experience<\/li><li>Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms.<\/li><li>Confidently explain and differentiate\u00a0AI, GenAI, LLMs, and automation\u00a0use cases, and how they integrate with CCaaS, CRM, ERP, and data environments.<\/li><li>Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion.<\/li><li>Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals.<\/li><\/ul><div><\/div><p>KPIs<\/p><p>ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers<\/p><div><\/div><p>Required Qualifications<\/p><ul><li>10&#43; years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions.<\/li><li>Strong track record of consulting-led\u00a0technology pre-sales, solutioning, and enterprise architecture\u00a0across multi-partner ecosystems\u00a0for Contact Center Customer Experience<\/li><li>Advanced knowledge of\u00a0AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions.<\/li><li>Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability.<\/li><li>Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models<\/li><li>Experience with at least\u00a0two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH)<\/li><li>Technical and Seller Certification is CCaaS, CRM and Automation platforms.<\/li><\/ul><p><\/p><p>The base salary for this position is $150,000 \u2013 $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729453\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T06:05:14.636+08:00\",\"created_at\":\"2026-05-16T02:04:16.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372646\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"job_requisition_id\":\"R1729453\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1731289\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:36.386+08:00\",\"created_at\":\"2026-05-16T00:05:26.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"job_requisition_id\":\"R1731289\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731289\",\"wid\":\"11279a3178e710085fdd3d91c2ec0000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"898\",\"campaign_id\":\"18902\",\"campaign_title\":\"Team Leader, Operations R1730659\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Team Leader Claro Despacho\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730659\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-16T00:06:25.502+08:00\",\"created_at\":\"2026-05-16T00:05:23.565+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\/apply\",\"job_requisition_id\":\"R1730659\"}],\"organizations\":[{\"wid\":\"5ce0d1f86d6d101cf22eda3a90aa0000\",\"descriptor\":\"26484 - CLARO - 980010064\",\"reference_id\":\"980010064\",\"custom_reference_id\":\"980010064\",\"company_reference_id\":null},{\"wid\":\"16c423e5a94c101d4d23103ecdad0000\",\"descriptor\":\"W101FX Claro\",\"reference_id\":\"W101FX\",\"custom_reference_id\":\"W101FX\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.ramos@concentrix.com\"},\"first_name\":\"Mario Ramos Morales (102597865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730659\",\"wid\":\"a3e9d98603d0100861ba85e799f20000\",\"descriptor\":\"Operations Team Leader Claro Despacho\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"899\",\"campaign_id\":\"18901\",\"campaign_title\":\"Associate Director, Creative Services R1731283\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\\nJustification\\nJustification\\nAs we continue to reposition our business, we need a creative function that makes our brand unmissable and unmistakable. Since losing our Creative Director in 2025, we haven't replaced them and don't have anyone whose focus is on the strategic direction of our brand and how we show up.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p>The base salary range for this position is $108,000.00 - $120,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\"><span>AB<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\"><span>BC<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\"><span>MB<\/span><\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\"><span>NL<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\"><span>NS<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\"><span>ON<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\"><span>PE<\/span><\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\"><span>SK<\/span><\/a>.<br \/><br \/><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>.<\/b><\/p>\",\"ats_external_id\":\"R1731283\",\"location\":\"CAN, Ontario\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:26.333+08:00\",\"created_at\":\"2026-05-16T00:05:22.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"job_requisition_id\":\"R1731283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731283\",\"wid\":\"1adf8e0dc56310085fbc411bef130000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"900\",\"campaign_id\":\"18900\",\"campaign_title\":\"Associate Director, Creative Services R1731263\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p>The base salary range for this position is $121,500.00 - $148,500.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p>\",\"ats_external_id\":\"R1731263\",\"location\":\"USA, Florida\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:05:27.964+08:00\",\"created_at\":\"2026-05-15T22:05:33.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372779\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"job_requisition_id\":\"R1731263\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731263\",\"wid\":\"9bc7e70e081910085ecf258c01b10000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"901\",\"campaign_id\":\"18886\",\"campaign_title\":\"Sr. Manager, B2B Sales R1731145\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Manager (B2B Sales)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>A passion for customer experience and driving team results<\/li><li>Tech\/Hardware Sales background is a plus<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><li>Availability to work from the office<\/li><\/ul>\",\"ats_external_id\":\"R1731145\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:05:40.200+08:00\",\"created_at\":\"2026-05-15T20:04:29.677+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - 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Ayvens - Groningen - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"\ud83d\ude97 Klantenservice Medewerker Mobiliteit | Dagdiensten | \u20ac15,28 p\/u\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-start=\\\"534\\\" data-end=\\\"661\\\">Ben jij klantgericht, communicatief sterk en op zoek naar een baan met fijne werktijden? Dan hebben wij een mooie kans voor je.<\/p>\\n<p data-start=\\\"663\\\" data-end=\\\"916\\\">Voor een bekende leasemaatschappij zoeken wij klantenservicemedewerkers die particuliere leaserijders ondersteunen bij vragen over onderhoud, contracten, service en mobiliteit. Jij zorgt ervoor dat klanten snel, duidelijk en vriendelijk geholpen worden.<\/p>\\n<h3 data-section-id=\\\"1mji44u\\\" data-start=\\\"918\\\" data-end=\\\"937\\\">Wat bieden wij?<\/h3>\\n<p data-start=\\\"938\\\" data-end=\\\"1261\\\">\ud83d\udcb0 Startsalaris van &euro;15,28 bruto per uur (21+)<br data-start=\\\"984\\\" data-end=\\\"987\\\" \/>\ud83d\udcc5 25 vakantiedagen op fulltime basis<br data-start=\\\"1024\\\" data-end=\\\"1027\\\" \/>\u23f0 Werktijden tussen maandag t\/m vrijdag 08:00 &ndash; 17:30<br data-start=\\\"1080\\\" data-end=\\\"1083\\\" \/>\ud83c\udf93 Een volledig betaalde training van 8 werkdagen<br data-start=\\\"1132\\\" data-end=\\\"1135\\\" \/>\ud83d\udcc8 Mogelijkheden om jezelf verder te ontwikkelen binnen Concentrix<br data-start=\\\"1201\\\" data-end=\\\"1204\\\" \/>\ud83c\udf10 Pensioenregeling inclusief partner- en wezenpensioen<\/p>\\n<h3 data-section-id=\\\"16a1y92\\\" data-start=\\\"1263\\\" data-end=\\\"1282\\\">Wat vragen wij?<\/h3>\\n<p data-start=\\\"1283\\\" data-end=\\\"1454\\\">\u2714 Minimaal 28 uur per week beschikbaar<br data-start=\\\"1321\\\" data-end=\\\"1324\\\" \/>\u2714 Vloeiend Nederlands en Engels<br data-start=\\\"1355\\\" data-end=\\\"1358\\\" \/>\u2714 Je kunt snel schakelen tussen systemen<br data-start=\\\"1398\\\" data-end=\\\"1401\\\" \/>\u2714 Een VOG die binnen 6 weken aangevraagd kan worden<\/p>\\n<p data-start=\\\"1456\\\" data-end=\\\"1576\\\">\ud83d\udce9 Interesse? 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2805011581\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T14:37:46.389+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1760\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"993134662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T14:32:16.417+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1761\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1328743343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:46:21.238+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1762\",\"campaign_id\":\"713\",\"campaign_title\":\"ByteDance Collections \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3628414577\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.622+01:00\",\"created_at\":\"2026-05-15T14:10:31.317+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"160\",\"campaign_id\":\"758\",\"campaign_title\":\"R1730287 Case Management Specialist (On-Site) (Open)(Copy - 05\/15\/26  9:50:47)\",\"campaign_type\":\"job_application\",\"job_title\":\"Case Management Specialist (On-Site)\",\"street\":\"CAN North York Toronto 20 Norelco Drive\",\"address\":\"CAN North York Toronto 20 Norelco Drive\",\"city\":\"Toronto\",\"state\":\"Ontario\",\"postal_code\":\"M9L 2X6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Case Management Specialist provides an excellent service to customers who have complaints or complex\/escalated issues \u2013 primarily through ensuring that concerns are fully understood and addressed comprehensively and quickly in way that is positive and helpful for customers, minimizing further issues. The Case Management Specialist will also play a key role in identifying and sharing \\nlearning opportunities from complaints and issues that can be used for service improvement.\",\"long_description\":\"<div><div><div><div><div><div><div><b>A NEW CAREER POWERED BY YOU<\/b><\/div><div><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b>World\u2019s Best Workplaces<\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><u>\u201d<\/u> awards every year? Then a Case Management Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Case Management Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As a Case Management Specialist, you\u2019ll:<\/p><ul><li><p>Be responsible for receiving and resolving sensitive customer escalations and excel as the single point-of-contact for resolution.<\/p><\/li><li><p>Troubleshooting and resolving customer satisfaction issues, while prioritizing critical tasks and communication deliverables<\/p><\/li><li><p>Be available to answer inbound calls from the customer care team, customers, and retailers to provide guidance on policy and process, and act as a second-tier escalation team to resolve customer issues<\/p><\/li><li><p>Focus on continuous improvement of Customer Experience.\u00a0 Assess and provide feedback related to unique situations for further internal review<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><br \/><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Case Management Specialist role include:<\/p><ul><li><p><b>Minimum of 2-3 years of demonstrated experience in de-escalation, creative problem solving and Top Tier communication skills<\/b><\/p><\/li><li><p>Proven leadership skills where taking ownership of exceptional customer experience and retention are the focus.<\/p><\/li><li><p>Exceptional time management and analytical skills, and the ability to focus on critical issues.<\/p><\/li><li><p>You have a proven ability to communicate in a clear and concise manner, while exercising a high level of patience, empathy, and positivity.<\/p><\/li><li><p>You can prioritize efficiently, dealing with multiple issues simultaneously.\u00a0 This will require a strong attention to detail and the ability to grasp concepts quickly<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $25.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><\/div><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We accept applications for this position on an ongoing basis.\u00a0It\u00a0is\u00a0currently\u00a0for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>English Only\u00a0Posting \u2013 Keep the below\u00a0(<\/span><b><span>Delete this highlighted Line)<\/span><\/b><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Physical and Mental Requirements<\/span><\/b>\u00a0<br \/>\u00a0<br \/><span>The employee\u00a0is regularly required to\u00a0operate\u00a0a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is\u00a0generally sedentary\u00a0in nature.<\/span>\u00a0<br \/><span>\u00a0<\/span><\/p><p><b><span>Equal Opportunity Statement<\/span><\/b><span>\u00a0<\/span><\/p><p><span>Concentrix is committed to equal employment opportunity and does not discriminate\u00a0on the basis of\u00a0race, ancestry, place of origin,\u00a0colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/span><span>\u00a0<\/span><\/p><p><\/p><p><span>\u00a0<\/span><b><span>Reasonable Accommodation Statement<\/span><\/b><span>\u00a0<\/span><\/p><p><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to\u00a0participate\u00a0in any stage of the application or interview process, please let us know. Requests may be made by contacting\u00a0<\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><span>app.acco&#64;concentrix.com<\/span><\/a><span>.\u00a0 All information will be treated confidentially and used solely to\u00a0facilitate\u00a0your participation in the recruitment process.<\/span><span>\u00a0<\/span><\/p><p><\/p><p><b><span>Artificial Intelligence (AI)<\/span><\/b><span>\u00a0<\/span><\/p><p><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to\u00a0assist\u00a0in the screening and\/or assessment of job applicants. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Office Suite \/ Microsoft 365 Apps for Enterprise. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers 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Scripts.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Relevant Certifications:<\/span><\/span><\/span><\/h2><ul><li><p><span><span><span>Microsoft 365 Certified: Fundamentals.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1727643\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1325202.62\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-15T04:08:50.839+08:00\",\"created_at\":\"2026-05-15T04:07:49.252+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372553\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"job_requisition_id\":\"R1727643\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727643\",\"wid\":\"11279a3178e7100820c2a55919f80000\",\"descriptor\":\"Microsoft Office Apps Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Relevant MIP\/VBD Titles<br \/>Chalk Talk - Office 365 - Migrating Your Macros to the Cloud<br \/>Onboarding Accelerator - Office 365 ProPlus Deployment<br \/>\u00a0<\/p><h2><span><span><span>Skills Required<\/span><\/span><\/span><\/h2><ul><li><span><span><span>5&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms.<\/span><\/span><\/span><\/li><li><span><span><span>BA\/BS (or higher) in Information Technology, or a related field or equivalent experience.<\/span><\/span><\/span><\/li><li><span><span><span>Advanced analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/li><li><span><span><span>Excellent communication and interpersonal skills.<\/span><\/span><\/span><\/li><li><span><span><span>Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills<\/span><\/span><\/span><\/li><li><span><span><span>Ability to work independently and as part of a team.<\/span><\/span><\/span><\/li><li><span><span><span>Customer-focused with a commitment to providing high-quality support.<\/span><\/span><\/span><\/li><li><span><span><span>Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/li><li><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/li><li><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/li><li><span><span><span>Deep technical knowledge of Microsoft 365 Apps features, and functionalities.<\/span><\/span><\/span><\/li><li><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/li><li><span><span><span>Experience and knowledge deploying, administering and troubleshooting Office Suites and\/or Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/li><li><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge and experience with integration of Microsoft 365 Apps for Enterprise integration with Office Online Server.<\/span><\/span><\/span><\/li><li><span><span><span>Strong understanding of Office 365 and its administration.<\/span><\/span><\/span><\/li><li><span><span><span>Experience with SharePoint and OneDrive.<\/span><\/span><\/span><\/li><li><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of Windows operating systems and basic networking concepts.<\/span><\/span><\/span><\/li><li><span><span><span>Experience and knowledge around VBA to guide customers in the use of Macros and VBA programming to automate or create repetitive tasks, extending actions, and integration and interaction between Office Apps.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge to guide users to implement the best solutions and approach to moving around from legacy solutions.<\/span><\/span><\/span><\/li><li><span><span><span>Strong knowledge of Office Scripts and ability to guide customers to the proper use, best practices and benefits.<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft 365 Apps for Enterprise deployment best practices.<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Optional Skills<\/span><\/span><\/span><\/h2><ul><li><span><span><span>Advanced networking skills with DNS, firewall, load balancing, etc.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/li><li><span><span><span>Familiarity with ITIL best practices for IT service management.<\/span><\/span><\/span><\/li><li><span><span><span>Advanced knowledge of Office Scripts<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Relevant Certifications<\/span><\/span><\/span><\/h2><ul><li><span><span><span>Microsoft 365 Certified: Fundamentals<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"906\",\"campaign_id\":\"18867\",\"campaign_title\":\"People Solutions Generalist I R1730964\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Generalist\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Ben jij een kei in administratie \u00e9n heb je affiniteit met HR? Vind je het leuk om te zorgen dat \u00a0processen gestructureerd verlopen en ben je service gericht ingesteld? Dan hebben we een passende functie voor jou beschikbaar!<\/p><h1><\/h1><p><\/p><p><\/p><h1><b>Over de functie<\/b><\/h1><p>Als Medewerker HR werk je binnen een enthousiast team.<br \/>Het HR-team biedt administratieve en organisatorische ondersteuning voor alle personeelsmutaties binnen <b>CONCENTRIX<\/b>. <span>Wij beantwoorden eerstelijns HR vragen. <\/span>Ook zijn wij de eerstelijns support voor alles wat betreft personeelsadministratie. Het is een dynamische afdeling waarin we bezig zijn verder te professionaliseren en kwaliteit van de dienstverlening richting stakeholders te verbeteren. Als HR-medewerker krijg je jouw eigen taken en verantwoordelijkheden. Dit geeft jou de kans snel onze organisatie\/afdeling te leren kennen en jouw persoonlijke en professionele vaardigheden te ontwikkelen.<\/p><h1><\/h1><p><\/p><p><\/p><p><\/p><h1><b>Jouw taken zullen onder andere bestaan uit:<\/b><\/h1><h1><\/h1><ul><li><p>Het verwerken van diverse mutaties in het HR-systeem;<\/p><\/li><li><p>Het beantwoorden van diverse vragen van medewerkers\/leidinggevenden inzake arbeidsvoorwaarden, contracten of andere personeel gerelateerde vragen;<\/p><\/li><li><p>Het opzetten en verbeteren van administratieve processen;<\/p><\/li><li><p>Alle andere voorkomende zaken op een HRM-afdeling<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 20 jaar<\/p><\/li><li><p>HBO werk- en denkniveau<\/p><\/li><li><p>Goede beheersing van de Nederlandse taal; grammatica en zinsbouw en woordkeuze op ten minste B2 Niveau.<\/p><\/li><li><p>Je hebt ervaring met administratieve werkzaamheden en HR<\/p><\/li><li><p>Het werken met verschillende computersystemen (zoals MS-office) en programma\u2019s gaan je gemakkelijk af en je kunt je nieuwe systemen snel eigen maken<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je weet prioriteiten te stellen;<\/p><\/li><li><p>Je ben proactief en neemt initiatieven;<\/p><\/li><li><p>Stressbestendig zijn: In staat zijn om ook onder druk goed te functioneren en met deadlines weten om te gaan;<\/p><\/li><li><p>Als persoon ben jij enthousiast, leergierig, sociaal, integer en weet je van aanpakken;<\/p><\/li><li><p>Je kunt ook goed je eigen grenzen bewaken en als sparringpartner fungeren voor onze klanten (stakeholders);<\/p><\/li><li><p>Ook kan je goed zelfstandig werken en krijg je er energie van om een project of klus tot een goed einde te brengen;<\/p><\/li><li><p>Beschikken over goede internetverbinding thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken)<\/p><\/li><li><p>Beschikbaar zijn maandag t\/m vrijdag van 08:00 tot 16:00uur<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat kun je van ons verwachten?<\/b><\/h1><h1><\/h1><ul><li><p>Je werkt vanuit \u00e9\u00e9n van onze prachtige locaties in Suriname;<\/p><\/li><li><p>Een goed inwerktraject;<\/p><\/li><li><p>Een marktconform salaris in EURO met bijbehorende arbeidsvoorwaarden (uitbetaling naar keuze in SRD of EURO);<\/p><\/li><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><h1><b>Spreekt het bovenstaande je aan?<\/b><\/h1><p>Klik dan gauw op &#34;solliciteer nu&#34; of &#34;apply now&#34;. Lukt het niet via de website te solliciteren? Stuur dan uiterlijk 26 mei 2026 jouw motivatiebrief en cv naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a><\/p><div><p><\/p><p><\/p><p><\/p><\/div><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730964\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:06:03.839+08:00\",\"created_at\":\"2026-05-15T02:04:44.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"organization_reference_id\":\"WSR01\"},\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-JAGGE-01\",\"wid\":\"e07c30051fc210205c92519b2e600000\",\"descriptor\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103189343\",\"wid\":\"9ac35bd45107102a2c5f65d7ae4a0000\",\"descriptor\":\"Vivienne Soegiman (103189343)\"},{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102518602\",\"wid\":\"da7d7d2449a2101033abd8c5edf30000\",\"descriptor\":\"Dynaida Plak (102518602)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"job_requisition_id\":\"R1730964\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dynaida.plak@concentrix.com\"},\"first_name\":\"Dynaida Plak (102518602)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730964\",\"wid\":\"98666caeb34a10081ab39ca1a6760000\",\"descriptor\":\"HR Generalist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"907\",\"campaign_id\":\"18861\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730944\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior ServiceNow Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>Role: ServiceNow Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client\/server-side), Glide Script, HTML, CSS for Service Portal development.<\/p><\/li><li><p>Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules.<\/p><\/li><li><p>Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.<\/p><\/li><li><p>Proficient in JavaScript, HTML, CSS, XML, JSON, REST\/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\\\\Active Directory integration.<\/p><\/li><li><p>Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.<\/p><\/li><li><p>Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.<br \/>Script execution efficiency, query performance tuning, background script optimization, report\/dashboard performance.<\/p><\/li><li><p>Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth).<\/p><\/li><li><p>Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.<\/p><\/li><li><p>Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI\/DC processes<\/p><\/li><li><p>Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality<\/p><\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li><p><b>Industry Experience:<\/b> Previous professional experience working as a developer or consultant in a <b>railroad, heavy industry, transportation, or logistics environment<\/b> is a significant plus.<\/p><\/li><li><p><b>Certifications:(Preferred)<\/b><\/p><ul><li><p><b>ServiceNow Certified Application Developer (CAD)<\/b><\/p><\/li><li><p><b>ServiceNow Certified Systems Administration (CSA)<\/b><\/p><\/li><\/ul><\/li><li><p><b>Experience in<\/b>: Customer Service Management and\\\\or Field service management and\\\\or ServiceNow Health and\\\\or Safety or workplace safety Module<\/p><\/li><li><p>Good to have Data Analytics (Tableau, Snowflake), ITOM Modules<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1730944\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T04:07:52.889+08:00\",\"created_at\":\"2026-05-15T00:05:36.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372533\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"job_requisition_id\":\"R1730944\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arun.bairagi@concentrix.com\"},\"first_name\":\"Arun Bairagi (102012086)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730944\",\"wid\":\"98666caeb34a10081534cd1f13d60000\",\"descriptor\":\"Senior ServiceNow Developer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"908\",\"campaign_id\":\"18860\",\"campaign_title\":\"Sr. Site Reliability Engineer (TCF) R1730735\",\"campaign_type\":\"job_application\",\"job_title\":\"Site Reliability Engineer \/ DevOps Engineer\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Site Reliability Engineer \/ DevOps Engineer<\/b><\/p><p><b>Location: Remote in USA<\/b><\/p><p><\/p><p><b>Job Description<\/b><\/p><p><\/p><p><b>Site Reliability Engineer \/ DevOps Engineer<\/b><\/p><p>We are seeking a talented Site Reliability Engineer \/ DevOps Engineer with <span>7&#43; <\/span>years of experience to help design, build, and optimize scalable, secure, and resilient cloud-native platforms. In this role, you will partner with cross-functional teams to strengthen automation, streamline delivery pipelines, improve observability, and enhance platform reliability across Azure-based environments.<\/p><p><\/p><p>This is an exciting opportunity for someone who thrives in complex technical environments, enjoys solving operational challenges, and is passionate about delivering meaningful, customer-focused outcomes through modern engineering practices.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Design, implement, and support scalable SRE and DevOps solutions across cloud-native environments.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Build and enhance CI\/CD pipelines to improve deployment speed, quality, and reliability.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manage and optimize Kubernetes-based container platforms for performance, scalability, and resilience.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Work within Azure Cloud environments to deploy, monitor, and maintain modern infrastructure solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop and maintain automation scripts and tooling using Python or similar languages.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Implement Infrastructure as Code using tools such as Terraform and Ansible.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support API Management capabilities to enable secure, reliable, and scalable integrations.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drive observability initiatives through monitoring, logging, alerting, and performance analysis.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Troubleshoot complex production and platform issues, conduct root cause analysis, and implement preventative improvements.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with engineering, operations, and business stakeholders to deliver reliable, customer-centric technology solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Advocate for best practices in cloud-native architecture, operational excellence, automation, and continuous improvement.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><span>7&#43;<\/span> years of experience in Site Reliability Engineering, DevOps, or related roles.<\/li><li>Strong automation and scripting skills in Python or similar programming languages.<\/li><li>Hands-on experience building and managing CI\/CD pipelines.<\/li><li>Strong expertise with Kubernetes and container orchestration technologies.<\/li><li>Experience working with Azure Cloud and modern cloud platform services.<\/li><li>Deep understanding of cloud-native architectures and distributed systems.<\/li><li>Experience with Infrastructure as Code tools, including Terraform and Ansible.<\/li><li>Knowledge of API Management concepts, platforms, and integration patterns.<\/li><li>Strong troubleshooting, incident resolution, and root cause analysis skills.<\/li><li>Experience with observability tools and practices, including monitoring, logging, and alerting.<\/li><li>Ability to work collaboratively with diverse teams and stakeholders.<\/li><li>Strong communication skills and a results-driven, customer-focused mindset.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 to 120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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You will be a key player in building and maintaining a positive and productive work environment where employees feel appreciated and engaged.<\/p><p><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><b>Strategic Partnership:<\/b>\u00a0Support and advise management on strategic HR issues, ensure compliance with local labor laws and collective agreements, and manage operational HR work.<\/p><\/li><li><p><b>End-to-End Employee Life Cycle Management:<\/b> Independently manage all HR administrative processes, including contract preparation, onboarding, internal movements, and offboarding procedures.<\/p><\/li><li><p><b>Data Integrity &amp; Management:<\/b> Take full ownership of the HR database and personal files. You are responsible for the 100% accuracy of employee data and ensuring all records are up to date.<\/p><\/li><li><p><b>Compliance &amp; Legal:<\/b> Ensure all HR activities and documentation strictly follow local labor laws and internal regulations. Stay updated on legislative changes affecting employment.<\/p><\/li><li><p><b>Stakeholder Communication:<\/b> Act as a trusted point of contact for employees and managers, providing clear and timely guidance on HR policies, procedures, and benefits.<\/p><\/li><li><p><b>Payroll Coordination:<\/b> Collaborate closely with our external payroll vendor by providing accurate monthly inputs, verifying data, and resolving any payroll-related queries.<\/p><\/li><li><p><b>HR Collaboration:<\/b> Work effectively with the wider HR team to align on strategy, share best practices, and contribute to the improvement of HR workflows.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p><b>Exceptional Attention to Detail:<\/b> You have an &#34;eye for detail&#34; and take pride in delivering error-free work, especially when dealing with contracts and data.<\/p><\/li><li><p><b>Highly Organized:<\/b> You can manage multiple deadlines and priorities without losing track of the small tasks.<\/p><\/li><li><p><b>Self-Driven &amp; Accountable:<\/b> You take full &#34;ownership&#34; of your area. You are proactive in identifying issues and don&#39;t need constant supervision to drive tasks to completion.<\/p><\/li><li><p><b>Professional Communicator:<\/b> You can explain complex HR or legal topics in a simple, professional, and empathetic manner to various stakeholders.<\/p><\/li><li><p><b>Process-Oriented:<\/b> You enjoy creating order and finding ways to make administrative processes more efficient.<\/p><\/li><li><p>English fluency is preferred (B2).<\/p><\/li><li><p>Availability to work from the office, with ocasional home office possibility.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1728182\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-15T18:04:28.600+08:00\",\"created_at\":\"2026-05-14T18:04:30.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - 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Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucia.boskova@concentrix.com\"},\"first_name\":\"Lucia Bo\u0161kov\u00e1 (102391725)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1728182\",\"wid\":\"afa589e860b6100802841b04cfd10000\",\"descriptor\":\"People Solutions Business Partner I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"57\",\"campaign_id\":\"395\",\"campaign_title\":\"Feria Talent Costa Rica\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jos\u00e9 Province\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Agente Biling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: Montserrat, sans-serif; text-align: center;\\\"><strong>&iexcl;GRACIAS POR VISITAR NUESTRO STAND <br \/><\/strong><strong>HOY EN TALENT JOB FAIR PROCOMER!<\/strong><strong><a href=\\\"https:\/\/ibb.co\/8nKN0RpF\\\"><img style=\\\"display: block; margin-left: auto; margin-right: auto;\\\" src=\\\"https:\/\/i.ibb.co\/0pDmcWSP\/Artes-CR-16.png\\\" alt=\\\"Artes-CR-16\\\" width=\\\"338\\\" height=\\\"423\\\" border=\\\"0\\\" \/><\/a><br \/>&Uacute;nete a Concentrix Costa Rica como Representante Biling&uuml;e!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Dominas el ingl&eacute;s y el espa&ntilde;ol? Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo presencial<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! Aplica ahora y empieza tu carrera internacional con Concentrix.<\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jos\u00e9 Province\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T17:59:07.019-06:00\",\"created_at\":\"2026-05-14T16:41:17.400-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pavas\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816011c08809a90fb192ae9\",\"address\":\"karen.riverairigoyen@concentrix.com\"},\"last_name\":\"Rivera Irigoyen\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\/apply\",\"job_requisition_id\":\"R1568864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d017d181f6c8603192ad3\",\"address\":\"diego.castillo1@concentrix.com\"},\"last_name\":\"Castillo Brenes\",\"first_name\":\"Diego\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568864\",\"wid\":\"4d081ecaab581013ca0b049885070000\",\"descriptor\":\"R1568864 Customer Service Representative (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\"},{\"id\":\"54\",\"campaign_id\":\"1457\",\"campaign_title\":\"Bridgecrest Experience Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:06.882-04:00\",\"created_at\":\"2026-05-14T15:35:28.096-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\"},{\"id\":\"1764\",\"campaign_id\":\"704\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3794768948\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:17:03.940+01:00\",\"created_at\":\"2026-05-14T14:11:20.298+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"912\",\"campaign_id\":\"18785\",\"campaign_title\":\"Specialist, Operations Support R1729822\",\"campaign_type\":\"job_application\",\"job_title\":\"Vendor Account Manager\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Vendor Account Manager <\/b><\/span><\/p><p><b><span>Location : Texas<\/span><\/b><span> (Remote, but the candidate must reside in Texas)<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Description:<\/span><\/b><\/p><p><span>Join our dynamic team as a Vendor Account Manager, where you&#39;ll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You&#39;ll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and implement a comprehensive resource management plan that aligns with<\/span><\/li><li><span>organizational goals and project requirements<\/span><\/li><li><span>Collaborate with Strategy &amp; Operations and Professional Services leadership to optimize staffing practices for best utilization<\/span><\/li><li><span>Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team<\/span><\/li><li><span>Lead weekly meetings to ensure project needs are met and to share key business updates<\/span><\/li><li><span>Forecast future resource needs and proactively address potential resource gaps<\/span><\/li><li><span>Ensure resource management system of record is up to date and accurate<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Required Deliverables:<\/span><\/b><\/p><ul><li><span>Develop and implement documented staffing strategy recommendations.<\/span><\/li><li><span>Generate weekly staffing reports to reflect resource allocation and address open staffing requests.<\/span><\/li><li><span>Maintain updated and accurate supply\/demand forecasts with actionable recommendations for adjustments.<\/span><\/li><li><span>Create and manage utilization dashboards tailored to leadership specifications.<\/span><\/li><\/ul><p><b><span>Minimum Qualifications:<\/span><\/b><\/p><ul><li><span><span>Permanent U.S. work authorization is required for this position (no visa sponsorship available).<\/span><\/span><\/li><li><span>Hold a Bachelor&#39;s degree or possess equivalent practical experience.<\/span><\/li><li><span>Have 3&#43; years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field.<\/span><\/li><li><span>Possess 1&#43; years of experience in technology professional services (desired).<\/span><\/li><li><span>Proficient in using Salesforce or another CRM platform.<\/span><\/li><li><span>Ability to prioritize workload effectively and ensure optimal staffing for project teams.<\/span><\/li><li><span>Basic understanding of capacity planning models.<\/span><\/li><li><span>Experience in staffing and forecasting within fractional staffing models.<\/span><\/li><\/ul><p><b><span>Preferred Qualifications:<\/span><\/b><\/p><ul><li><span>Knowledgeable about cloud technologies, products, trends, and market dynamics.<\/span><\/li><li><span>Experienced with Looker or similar BI tools.<\/span><\/li><li><span>Familiar with FinancialForce.<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#Texas<\/p>\",\"ats_external_id\":\"R1729822\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T02:04:17.656+08:00\",\"created_at\":\"2026-05-14T06:04:48.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372747\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"job_requisition_id\":\"R1729822\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - Google - PUSA3226\",\"reference_id\":\"PUSA3226\",\"custom_reference_id\":\"PUSA3226\",\"company_reference_id\":null},{\"wid\":\"cb61ac473842011148880e6595320000\",\"descriptor\":\"W0ZH2F Google Non-Billable\",\"reference_id\":\"W0ZH2F\",\"custom_reference_id\":\"W0ZH2F\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.ellis@concentrix.com\"},\"first_name\":\"Lisa Ellis (102402838)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729822\",\"wid\":\"8c72119a115f1007d78559e1d1440000\",\"descriptor\":\"Vendor Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"913\",\"campaign_id\":\"18782\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730635\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Salesforce Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior Salesforce Developer <\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li>We are looking for a\u00a0<b>Senior Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/li><li>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>8&#43; years of Salesforce experience<\/li><li>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/li><li>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/li><li>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/li><li>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/li><li>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/li><li>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/li><li>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/li><li>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/li><li>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/li><li>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/li><li><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li>Salesforce Platform Developer I<\/li><li>Salesforce Platform Developer II<\/li><li>Salesforce Administrator<\/li><li>Salesforce App Builder<\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><ul><li>Very strong Salesforce fundamentals across both development and core administration.<\/li><li>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/li><li>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/li><li>Excellent written and verbal communication skills.<\/li><li>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/li><li>Interest or exposure to emerging AI and agentic technologies is a plus.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $126,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/18\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Associate, Marketing Solutions is the primary contact with automotive dealer contacts within an assigned region\/zone. \u00a0Performs sales, marketing, and consulting functions via telephone and computer to develop, implement, maintain and grow assigned Dealer marketing and customer attainment and retention goals.<\/p><p><\/p><p><b>Essential Responsibilities:<\/b><\/p><ul><li>Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen<\/li><li>Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals.<\/li><li>Ability to meet \/ exceed assigned daily, monthly, yearly goals.<\/li><li>Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.<\/li><li>Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment.<\/li><li>Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement<\/li><li>Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes.<\/li><li>Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.<\/li><li>Continuously refine dealer strategy through ongoing communication reviews and performance discussions.<\/li><li>Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement<\/li><li>Maintain accurate and detailed dealer records, including communications, campaign activity, and performance tracking with CRM tool<\/li><li>Review and approve dealer communications to ensure brand alignment, quality standards, and program compliance.<\/li><li>Implement quality control process for marketing materials, dealer selections and dealer originated copy.<\/li><li>Assist in the resolution of data issues.<\/li><\/ul><p><\/p><h2><b><u><span>ESSENTIAL QUALIFICATIONS<\/span><\/u><\/b><\/h2><p><\/p><p><b>Education\/Knowledge:<\/b><b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 <\/b><\/p><ul><li>Bachelor\u2019s degree (BA or BS) in Marketing\/Communications and 1-3 years of experience in sales, marketing, and customer service.<\/li><\/ul><p><\/p><p><b>Experience \/ Skill:<\/b>\u00a0<\/p><p><\/p><ul><li>Must be able to write reports and business correspondence and can effectively present the information to management or customers.\u00a0<\/li><li>Ability to perform effectively within a team environment is a must.\u00a0<\/li><li>Ability to work well under pressure, meet deadlines and handle multiple projects is essential.\u00a0<\/li><li>Must be able to work with all levels and backgrounds in a diverse workforce.\u00a0<\/li><li>Proficiency in Microsoft Office specifically including Word, Excel, and Outlook.\u00a0<\/li><li>Desired skills include experience with sales, direct marketing, and creating\/implementing marketing plans.<\/li><\/ul><p><\/p><p><span><b><span>Disclaimer\u00a0\u00a0\u00a0<\/span><\/b><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills <\/span><span>required of<\/span><span> personnel working within this job title.<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><\/p><div><p>The base salary range for this position is $19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is May 25, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1730212\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T22:12:51.860+08:00\",\"created_at\":\"2026-05-13T22:11:50.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"job_requisition_id\":\"R1730212\"}],\"organizations\":[{\"wid\":\"df2f068c35b10118fe9dda10501040f1\",\"descriptor\":\"W0ZARR Mazda Customer Engage(11980&94\",\"reference_id\":\"W0ZARR\",\"custom_reference_id\":\"W0ZARR\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012aaa458b693f063cc9\",\"descriptor\":\"WZARR - Mazda - 13040\",\"reference_id\":\"13040\",\"custom_reference_id\":\"13040\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"karin.wintergerst@concentrix.com\"},\"first_name\":\"Karin Wintergerst (092145)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1730212\",\"wid\":\"8c72119a115f1007c0bc6d285d320000\",\"descriptor\":\"Associate, Marketing Solutions (*)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"917\",\"campaign_id\":\"18771\",\"campaign_title\":\"Professional I, Payroll R1729400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Payroll Specialist\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\u00a0\",\"long_description\":\"<div><b><span>What you will do in this role<\/span><\/b><\/div><div><\/div><div>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/div><ul><li><div>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/div><\/li><li><div>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/div><\/li><li><div>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/div><\/li><li><div>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/div><\/li><li><div>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/div><\/li><li><div>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/div><\/li><li><div>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/div><\/li><li><div>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/div><\/li><li><div>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/div><\/li><li><div>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/div><\/li><li><div>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/div><\/li><li><div>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/div><\/li><li><div>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/div><\/li><li><div>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/div><\/li><li><div>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/div><\/li><li><div>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/div><\/li><li><div>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/div><\/li><li><div>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/div><\/li><li><div>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/div><\/li><\/ul><div><\/div><div><b><span>Your qualifications<\/span><\/b><\/div><div><\/div><div>Concentrix is a great match if you:<\/div><ul><li><div>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/div><\/li><li><div>Have demonstrated experience processing payroll for both the United States and Canada<\/div><\/li><li><div>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/div><\/li><li><div>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/div><\/li><li><div>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/div><\/li><li><div>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/div><\/li><li><div>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/div><\/li><li><div>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/div><\/li><li><div>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/div><\/li><\/ul><div><\/div><div><b>It will be a plus if you:\u00a0<\/b><\/div><ul><li><div>Hold a CPP, FCP or PCP certification<\/div><\/li><li><div>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/div><\/li><li><div>Have experience with ADP Smart Compliance\u00a0and related support tools<\/div><\/li><li><div>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/div><\/li><li><div>Have exposure to equity-based compensation payroll processing in Workday<\/div><\/li><\/ul><div><\/div><div><p>The base salary range for this position is <span>$72,000 - $85,000 USD\/ <\/span><span>$61,600 - $79,700 CAD<\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 28, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2923354722\",\"location\":\"Kenitra, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.181+02:00\",\"created_at\":\"2026-05-13T18:25:05.572+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"919\",\"campaign_id\":\"18733\",\"campaign_title\":\"Software Business Analyst I (TCF) R1727173\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP FI-CO Sr - Part Time\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de <b>un\/a Consultor\/a SAP FI-CO Senior \u2013 Part Time<\/b>, con foco en <b>CO<\/b>, para acompa\u00f1ar la adopci\u00f3n y evoluci\u00f3n del m\u00f3dulo en un entorno <b>SAP S\/4HANA<\/b>.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Participar en un servicio de soporte\/ mantenimiento e iniciativas de evolutivos en<b> SAP S\/4HANA<\/b>, con foco en el m\u00f3dulo de Controlling.<\/p><\/li><li><p>Relevar, dise\u00f1ar y configurar procesos de CO alineados a las mejores pr\u00e1cticas de SAP.<\/p><\/li><li><p>Proponer funcionalidades standard de CO para la automatizaci\u00f3n y eficiencia de los procesos de negocio relacionados<\/p><\/li><li><p>Acompa\u00f1ar pruebas integrales, soporte a usuarios y puesta en productivo.<\/p><\/li><li><p>Interactuar con equipos funcionales y t\u00e9cnicos en un entorno colaborativo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;5 a\u00f1os de experiencia como <b>Consultor SAP FI-CO<\/b>, con participaci\u00f3n en proyectos de implementaci\u00f3n <b>SAP S\/4HANA<\/b>.<\/p><\/li><li><p>Conocimientos s\u00f3lidos en <b>Controlling<\/b>: Cost Center Accounting, Internal Orders, Profitability Analysis.<\/p><\/li><li><p>Experiencia en <b>integraciones FI\u2013CO<\/b>.<\/p><\/li><li><p>Reportes est\u00e1ndar de CO<\/p><\/li><li><p>Conocimiento de <b>localizaci\u00f3n argentina<\/b>.<\/p><\/li><\/ul><p><\/p><p><b>Deseable:<\/b><\/p><ul><li><p>Conocimientos en MM<\/p><\/li><li><p>Background contable\/financiero y experiencia en industrias reguladas.<\/p><\/li><\/ul><p><\/p><p>#SAP #SAPFICO #SAPCO #SAPS4HANA #SAPFunctionalConsultant #SeniorConsultant<\/p><p><\/p>\",\"ats_external_id\":\"R1727173\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"2250000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-13T22:11:43.879+08:00\",\"created_at\":\"2026-05-13T16:03:52.143+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"job_requisition_id\":\"R1727173\"}],\"organizations\":[{\"wid\":\"219724f8d1e8011147bb3fa32c330000\",\"descriptor\":\"W0ZGO5 Banco Macro - Servicios Erp 20\",\"reference_id\":\"W0ZGO5\",\"custom_reference_id\":\"W0ZGO5\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"7391d2b0edd701113a5b29d41d7f0000\",\"descriptor\":\"8265 - Banco Macro Sa - PARG0623\",\"reference_id\":\"PARG0623\",\"custom_reference_id\":\"PARG0623\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermohernan.lesta@concentrix.com\"},\"first_name\":\"Guillermo Hernan Lesta (101993328)[C]\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727173\",\"wid\":\"7a9fdebb394b1007aae82949d94b0000\",\"descriptor\":\"Consultor SAP FI-CO Sr - Part Time\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"463\",\"campaign_id\":\"5042\",\"campaign_title\":\"GTM - IKEA - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater im Homeoffice \u2013 M\u00f6belhandelskette\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Kommen Sie noch heute zu Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>&Uuml;ber Concentrix<\/strong><\/h2>\\n<p>Entdecken Sie die Kraft eines Jobs, der Ihre Karriere auf die n&auml;chste Stufe hebt.<\/p>\\n<p>Suchen Sie etwas Au&szlig;ergew&ouml;hnliches? Wir sind ein f&uuml;hrendes Technologie- und Dienstleistungsunternehmen, das die Marken der Zukunft st&auml;rkt. In mehr als 70 L&auml;ndern unterst&uuml;tzen wir renommierte Marken dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen auszubauen. Jedes Jahr werden wir mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, k&ouml;nnen Sie im Homeoffice als Customer Service Representative arbeiten und Teil unseres Teams werden, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p>F&uuml;r unseren weltweit bekannten Partner aus der M&ouml;belbranche suchen wir <strong>Kundenberater (m\/w\/d) im Bereich Sales &amp; Solution Management<\/strong>!<\/p>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/h2>\\n<p>Als Customer Service Representative werden Sie:<\/p>\\n<ul>\\n<li>Kundenanfragen analysieren und entsprechend ihren Bed&uuml;rfnissen beantworten<\/li>\\n<li>Interaktionen &uuml;ber verschiedene Kan&auml;le (Telefon, E-Mail, Social Media oder Chat) steuern und ein konsistentes Kundenerlebnis sicherstellen<\/li>\\n<li>Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und Ihre F&auml;higkeiten weiterentwickeln<\/li>\\n<li>F&uuml;r unsere Kunden ein verbessertes Markenerlebnis schaffen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben im Detail<\/strong><\/h2>\\n<ul>\\n<li>Bearbeitung von Kundenbeschwerden und Stornierungsanfragen<\/li>\\n<li>Schnittstelle zwischen Kunden, Logistikunternehmen und Filialen sein<\/li>\\n<li>Dokumentation der Kundeninteraktionen nach erfolgreicher L&ouml;sung und Kundenzufriedenheit<\/li>\\n<li>Analyse der Kundenbed&uuml;rfnisse und Bereitstellung passender L&ouml;sungen<\/li>\\n<li>Kommunikation &uuml;ber Telefon, E-Mail und Chat<\/li>\\n<li>Aufbau von Produktwissen und aktive Nutzung im Verkaufsgespr&auml;ch<\/li>\\n<li>Individuelle Produktberatung entsprechend der Kundenbed&uuml;rfnisse<\/li>\\n<li>Unterst&uuml;tzung der Kunden beim Abschluss ihrer Bestellung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Qualifikationen<\/strong><\/h2>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift<\/li>\\n<li>Ausgepr&auml;gte Kommunikationsf&auml;higkeiten und Kundenorientierung<\/li>\\n<li>Freude am Verkaufen und &uuml;berzeugende Kommunikationsweise<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem zwischen Montag und Samstag von 09:00 bis 22:00 Uhr<\/li>\\n<li>Sicherer Umgang mit dem Computer und Freude an datenbezogenem Arbeiten<\/li>\\n<li>Wohnsitz in der T&uuml;rkei<\/li>\\n<li>Geeignete Voraussetzungen f&uuml;r Homeoffice<\/li>\\n<li>Offenheit f&uuml;r kontinuierliche Weiterentwicklung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihr Profil<\/strong><\/h2>\\n<p>Sie passen gut zu Concentrix, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber flie&szlig;ende Niederl&auml;ndischkenntnisse verf&uuml;gen<\/li>\\n<li>Proaktiv, motiviert und l&ouml;sungsorientiert sind<\/li>\\n<li>Idealerweise Erfahrung im kundenorientierten Vertrieb haben<\/li>\\n<li>Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Was wir bieten<\/strong><\/h2>\\n<ul>\\n<li>Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Bonuszahlungen<\/li>\\n<li>Mitarbeiter-werben-Mitarbeiter-Programme (Referral-Bonus)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulungen zum Unternehmen und Projekt<\/li>\\n<li>Karriereentwicklungsprogramme, spezialisierte Trainings und Sprachkurse<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Chancengleichheit bei Concentrix<\/strong><\/h2>\\n<p>Wir sind stolz darauf, weltweit als ein Team zusammenzuarbeiten. Wir verpflichten uns, allen Bewerbern gleiche Chancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Positionsanforderungen und Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Familienstand, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<hr \/>\\n<h2><strong>Arbeitserlaubnis<\/strong><\/h2>\\n<p>Gem&auml;&szlig; den Gesetzen der Republik T&uuml;rkei werden nur Bewerber ber&uuml;cksichtigt, die rechtlich zur Arbeit in der T&uuml;rkei berechtigt sind.<\/p>\\n<\/div>\",\"ats_external_id\":\"2290347162\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:10.840+03:00\",\"created_at\":\"2026-05-13T12:57:54.791+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\"},{\"id\":\"1939\",\"campaign_id\":\"367\",\"campaign_title\":\"R1697198 Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3827978719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T16:49:19.154+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"1765\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1578262029\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:42:54.061+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1766\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"740238106\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:38:55.130+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1940\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4046496535\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T16:21:14.913+02:00\",\"created_at\":\"2026-05-13T09:16:56.828+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"18730\",\"campaign_title\":\"Supervisor, Talent Sourcing R1729889\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Talent Sourcing\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Talent Sourcing Supervisor leads the sourcing function for high-volume recruitment operations, ensuring a continuous pipeline of qualified candidates to support aggressive hiring goals in a fast-paced BPO environment. 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Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un Consultor Senior SAP MM para el equipo funcional.\u00a0<\/p><p><\/p><p>Responsabilidades<\/p><ul><li><p><span>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en el m\u00f3dulo <b>SAP MM<\/b> durante el upgrade.<\/span><\/p><\/li><li><p><span>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/span><\/p><\/li><li><p><span>Validar integraciones con FI\/CO, SD y PM en escenarios de negocio cr\u00edticos.<\/span><\/p><\/li><li><p><span>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de log\u00edstica y materiales.<\/span><\/p><\/li><li><p><span>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/span><\/p><\/li><li><p><span>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/span><\/p><\/li><\/ul><p><\/p><p>Requisitos<\/p><ul><li><p><span>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP MM en proyectos de implementaci\u00f3n o upgrade.<\/span><\/p><\/li><li><p><span>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/span><\/p><\/li><li><p><span>Conocimiento s\u00f3lido de integraciones con FI\/CO, SD y PM.<\/span><\/p><\/li><li><p><span>Capacidad para identificar y remediar impactos derivados de simplification items.<\/span><\/p><\/li><li><p><span>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/span><\/p><\/li><\/ul><p><\/p><p>Deseable<\/p><ul><li><p><span>Certificaciones SAP en MM o S\/4HANA.<\/span><\/p><\/li><\/ul><p><\/p><p>Asignaci\u00f3n part time (4 hs)<\/p>\",\"ats_external_id\":\"R1728521\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T22:11:43.963+08:00\",\"created_at\":\"2026-05-13T06:07:10.232+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372409\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\/apply\",\"job_requisition_id\":\"R1728521\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1715902153\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T12:23:03.733+02:00\",\"created_at\":\"2026-05-13T04:30:39.903+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"1944\",\"campaign_id\":\"361\",\"campaign_title\":\"R1674351 Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4198861554\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T13:03:00.693+02:00\",\"created_at\":\"2026-05-13T04:16:51.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"923\",\"campaign_id\":\"18723\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1730272\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY\u00a0\u2013<\/b>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div>Foundation: Dataverse<br \/>Core Platforms: Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/>Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead customer\u2011facing workshops and advisory engagements, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the end\u2011to\u2011end delivery\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><\/div><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on Dataverse\u2011centric architectures\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><\/div><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div>Power Apps\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div>Power Automate\u00a0(cloud flows) for business process automation<\/div><\/li><li><div>Power Automate Desktop (RPA)\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on Power Platform administration and governance, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><\/div><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div>Dynamics 365 Field Service\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div>Dynamics 365 Marketing \/ Customer Insights\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><\/div><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running Dynamics CRM \/ Dynamics 365 CE On\u2011Prem.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><\/div><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a trusted technical advisor\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><\/div><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><\/div><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with Dynamics 365 Customer Engagement:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div>On\u2011Prem \/ hybrid environments<\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with Dataverse.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div>Power Apps<\/div><\/li><li><div>Power Automate<\/div><\/li><li><div>Power Platform Administration &amp; Governance<\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><\/div><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience leading client\u2011facing workshops and advisory engagements.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder management, executive communication.<\/div><\/li><li><div>Comfortable owning delivery outcomes in a vendor \/ partner model.<\/div><\/li><li><div>Ability to influence decisions without direct authority.<\/div><\/li><\/ul><div><\/div><div><b>Preferred Qualifications<\/b><\/div><ul><li><div>Experience delivering Microsoft\u2011aligned advisory or assessment engagements.<\/div><\/li><li><div>Familiarity with Copilot Studio and AI\u2011enabled CE scenarios.<\/div><\/li><li><div>Azure integration experience (Logic Apps, Functions).<\/div><\/li><li><div>Microsoft certifications in Power Platform or Dynamics 365.<\/div><\/li><\/ul><div><\/div><div><b>#LI-Remote #CostaRica<\/b><\/div><div><b>#ConcentrixCatalyst<\/b><\/div>\",\"ats_external_id\":\"R1730272\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T04:05:28.155+08:00\",\"created_at\":\"2026-05-13T04:04:26.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"job_requisition_id\":\"R1730272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730272\",\"wid\":\"66c5409d16ff1007829b30804c930000\",\"descriptor\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"1945\",\"campaign_id\":\"360\",\"campaign_title\":\"R1674349 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\" Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. 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Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3542923386\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T12:50:55.149+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"1947\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2703345005\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T17:25:14.668+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"924\",\"campaign_id\":\"18719\",\"campaign_title\":\"Sr. Representative, People Solutions Center R1727516\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, People Solutions Center\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist with\u00a0 implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Receive, process and respond to\u00a0 employee concerns and coordinate with appropriate stakeholders, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May provide general support for the Human Resources department(s) and related stakeholders, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 1 - 3 Years of Experience<\/p><p><\/p><p>\u2022 Associate&#39;s Degree Preferred<\/p><p><\/p><p>\u2022 Effective communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Proficient in\u00a0 Microsoft Office<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Detail-oriented<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has developed knowledge and skills through formal training or considerable work experience. Entry level often for those with work experience in the skill area. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1727516\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"16250.59\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-13T00:05:29.704+08:00\",\"created_at\":\"2026-05-13T00:04:25.199+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikio.kaneda@concentrix.com\"},\"first_name\":\"Kaneda, Nikio\"},\"categories\":[{\"descriptor\":\"CF People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"101494138\",\"wid\":\"c8d7ac0d0790013500dffe9cf93a1bdf\",\"descriptor\":\"Yuki Kaneda (101494138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2923\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372270\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\/apply\",\"job_requisition_id\":\"R1727516\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f2a4d05054ea101570c0945e75e80000\",\"descriptor\":\"W0ZVEW Phgeo_Hq\",\"reference_id\":\"W0ZVEW\",\"custom_reference_id\":\"W0ZVEW\",\"company_reference_id\":null},{\"wid\":\"73378e056c4610156e9d86e7066a0000\",\"descriptor\":\"23156 - Opexother - PHGEOHQ\",\"reference_id\":\"PHGEOHQ\",\"custom_reference_id\":\"PHGEOHQ\",\"company_reference_id\":null},{\"wid\":\"c9271782116a10165c6224100cb50000\",\"descriptor\":\"(GEO) HR SHARED SERVICES\",\"reference_id\":\"GEOHRSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"violeta.gaurano@concentrix.com\"},\"first_name\":\"Violet Gaurano (102106096)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1727516\",\"wid\":\"ec545d175c2f10077541112c05f40000\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"925\",\"campaign_id\":\"18696\",\"campaign_title\":\"Operations Manager II R1728037\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager, Operations_ENG C1_Lisboa\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and\/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/p><p>\u2022 Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u2022 Ensure that the operations is in compliance with active contracts<\/p><p>\u2022 Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/p><p>\u2022 Partnering with Business Development to leverage and expand new business from client(s)<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u2022 Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/p><p>\u2022 Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/p><p>\u2022 Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u2022 Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u2022 C1 Level of English<\/p><p>\u2022 Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p>Provides leadership to managers, supervisors and\/or professional staff.\u00a0 Is accountable for the performance and results of multiple related units.\u00a0\u00a0 Recommends operational objectives and develops departmental plans, including business, production and\/or organizational priorities.\u00a0 Controls resources and policy formation in area of responsibility.\u00a0 Decisions are guided by resource availability and functional objectives.\u00a0 Develops and administers performance requirements; may have budget responsibilities.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1728037\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T22:11:48.932+08:00\",\"created_at\":\"2026-05-12T20:07:20.582+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rafaela.dias2@concentrix.com\"},\"first_name\":\"Dias Morato Costa, Rafaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0603\",\"descriptor\":\"Sr. Manager, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\/apply\",\"job_requisition_id\":\"R1728037\"}],\"organizations\":[{\"wid\":\"0bd60501f71410218dff400480e00000\",\"descriptor\":\"25416 - IAG GBS - 980008038\",\"reference_id\":\"980008038\",\"custom_reference_id\":\"980008038\",\"company_reference_id\":null},{\"wid\":\"8b9c82c3521e1021b5ca8ce1efb20000\",\"descriptor\":\"W0ZYZZ Vueling Lisbon\",\"reference_id\":\"W0ZYZZ\",\"custom_reference_id\":\"W0ZYZZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801ecc10dd4183c06f7bd\",\"descriptor\":\"COGS (SITE) Senior Operations Manager Direct\",\"reference_id\":\"SENOPSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"micaela.fernandes@concentrix.com\"},\"first_name\":\"Micaela Castro Fernandes (102563422)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728037\",\"wid\":\"342886d17489100766e2e3add0e70000\",\"descriptor\":\"Senior Manager, Operations_ENG C1_Lisboa\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"1948\",\"campaign_id\":\"352\",\"campaign_title\":\"R1674358 Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2968790165\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T16:38:38.737+02:00\",\"created_at\":\"2026-05-12T18:57:14.587+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\"},{\"id\":\"926\",\"campaign_id\":\"18686\",\"campaign_title\":\"Intern R1719521\",\"campaign_type\":\"job_application\",\"job_title\":\"Database SRE Intern\",\"street\":\"GBR Belfast - Maysfield\",\"address\":\"GBR Belfast - Maysfield\",\"city\":\"Belfast\",\"state\":null,\"postal_code\":\"BT1 3NR\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. <\/i><\/p><p><i>If you\u2019re looking to grow and be inspired, as a Receptionist you will be part of our team of game-changers for our client, a leading personal insurer in France, across Europe and \u00a0Brazil, offering life, pension, personal risk, health and service products. <\/i><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Receptionist on our team, you will:<\/p><ul><li><p>Managing security procedures at the Iasi office<\/p><\/li><li><p>Managing the access control system and access cards for company spaces<\/p><\/li><li><p>Recording visitors in the specific access control system<\/p><\/li><li><p>Cooperating with the employer and\/or designated workers, as necessary, to enable compliance with requirements set by labor inspectors and health inspectors<\/p><\/li><li><p>Providing support services<\/p><\/li><li><p>Managing incoming\/outgoing correspondence through the document registry and directing it to the relevant departments<\/p><\/li><li><p>Ensuring a high level of service delivery from suppliers (cleaning, security, climate control, transportation, courier services, etc.)<\/p><\/li><li><p>Coordinating transport and delivery protocol activities<\/p><\/li><li><p>Supervising inventory of materials<\/p><\/li><li><p>Handling and responding to requests from other departments<\/p><\/li><li><p>Actively participating in organizing internal and external events<\/p><\/li><li><p>Managing company-related purchases<\/p><\/li><li><p>Processing administrative\/protocol expense reports<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>Concentrix is a great match if you have:<\/p><ul><li><p>Work experience for more than 1 year\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal, time management\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0-intermediate\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Working hours:<\/b> Monday-Friday, 08:30-17:30<br \/><b>Location:<\/b> Iasi, Moldova Center,Reception 5th floor<br \/>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><p>Full-time indefinite contract<\/p><\/li><li><p>Performance bonus<\/p><\/li><li><p>The option to choose from a board range of flexible benefits through MY Benefit Platform\u00a0<\/p><\/li><li><p>Medical Subscription<\/p><\/li><li><p>Bring-a-friend (referral) bonus opportunities<\/p><\/li><li><p>Full paid training on the company and the project you&#39;ll be working on<\/p><\/li><li><p>Career development programs, specialized courses, and language classes<\/p><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"314217071\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.353+01:00\",\"created_at\":\"2026-05-12T16:13:30.776+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1768\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! 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Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Business Developer&nbsp;&nbsp;in Barcelona (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As a <strong>Business Developer&nbsp; <\/strong>on our team, you will:&nbsp; &nbsp;<br \/>&nbsp; &nbsp;<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.&nbsp;<\/p>\\n<p>- Collaborate with partners and our client&nbsp;channel managers to drive efficient deal progression.&nbsp;<\/p>\\n<p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.&nbsp;<\/p>\\n<p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1&ndash;SS3, SS1&ndash;SS7).&nbsp;<\/p>\\n<p>- Provide structured feedback to enhance partner lead quality and engagement.&nbsp;<\/p>\\n<p>- Develop and document best practices and workflows for pilot country collaboration.&nbsp;<\/p>\\n<p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).&nbsp;<\/p>\\n<p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.&nbsp;<\/p>\\n<p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).&nbsp;<\/p>\\n<p>- Research accounts to understand customer needs, decision-makers, and buying triggers.&nbsp;<\/p>\\n<p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.&nbsp;<\/p>\\n<p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.&nbsp;<\/p>\\n<p>- Create sales and recovery plans in coordination with country sales and channel teams.&nbsp;<\/p>\\n<p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.&nbsp;<\/p>\\n<p>- Maintain high standards of data management and CRM discipline in Salesforce.&nbsp;<\/p>\\n<p>- Track and analyze opportunity progression, lead aging, and conversion metrics.&nbsp;<\/p>\\n<p>- Support faster close cycles for SMB deals valued between $20K&ndash;$50K.&nbsp;<\/p>\\n<p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you have:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- A proficient or bilingual level in <strong>Dutch<\/strong> and advanced in <strong>English&nbsp;<\/strong><br \/>- <strong>Experience<\/strong>: 1&ndash;3 years of experience in lead generation, sales development, or inside sales&mdash;preferably in a high-tech, SaaS, or B2B environment.&nbsp;<\/p>\\n<p><strong>- Sales<\/strong>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner&nbsp;<\/p>\\n<p><strong>- Communication Skills<\/strong>: Excellent verbal communication and interpersonal skills.&nbsp;<\/p>\\n<p><strong>- Tech-Savvy<\/strong>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.&nbsp;<\/p>\\n<p>- <strong>CRM Proficiency<\/strong>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).&nbsp;<\/p>\\n<p><strong>- Goal-Oriented<\/strong>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team &nbsp;<\/p>\\n<p><strong>- Team Player:<\/strong> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment&nbsp;<\/p>\\n<p><strong>- Organizational &amp; Productivity Skills<\/strong>: Organized and has pipeline management, time management skills and prioritization skills&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,376 euros gross\/year + up to 4,000 euros gross\/year in bonus, private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1730163<\/p>\",\"ats_external_id\":\"R1730163\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"2114.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:55:10.523+02:00\",\"created_at\":\"2026-05-12T16:04:44.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marc.valles@concentrix.com\"},\"first_name\":\"Marc Valles Fradera (102540337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730163\",\"wid\":\"66c5409d16ff10077254aabd4c520000\",\"descriptor\":\"Business Developer (Dutch - speaking) - Hybrid HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1769\",\"campaign_id\":\"682\",\"campaign_title\":\" Proxiserve \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant Client\u00e8le (Francophone) - Solutions de Chauffage\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contacter les clients et les clients potentiels par appel sortant de mani&egrave;re proactive, pr&eacute;senter les solutions de chauffage et conclure des ventes<\/li>\\n<li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr&eacute;senter et expliquer les services et produits de l&rsquo;entreprise<\/li>\\n<li>Fournir des informations techniques et tarifaires sur les &eacute;quipements et services de chauffage<\/li>\\n<li>R&eacute;pondre aux questions des clients concernant l&rsquo;installation, l&rsquo;entretien et les aides financi&egrave;res &eacute;ventuelles<\/li>\\n<li>G&eacute;rer les r&eacute;clamations et r&eacute;soudre les &eacute;ventuels probl&egrave;mes techniques ou administratifs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>T'as une excellente ma&icirc;trise du fran&ccedil;ais (oral et &eacute;crit) pour une communication claire et persuasive<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en appels sortants et en prospection commerciale, id&eacute;alement dans le secteur de l&rsquo;&eacute;nergie ou des services (pr&eacute;f&eacute;rable)<\/li>\\n<li>T'as des bonnes Comp&eacute;tences en n&eacute;gociation et en persuasion pour convertir les prospects en clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2429965689\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:21:30.031+01:00\",\"created_at\":\"2026-05-12T14:46:48.639+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1602\",\"campaign_id\":\"501\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730057\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (Dutch - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Customer Representative\",\"long_description\":\"<p>Are you <strong>passionate about fashion<\/strong>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>&nbsp;<\/p>\\n<p>Leader in premium fashion and lingerie, is looking for a <strong>Fashion Customer Representative<\/strong> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide&mdash;every interaction, every solution, every moment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why You&rsquo;ll Love Working with Us<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, you won&rsquo;t just answer questions &mdash; you&rsquo;ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p>\\n<p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Day-to-Day: <\/strong><\/p>\\n<p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p>\\n<p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p>\\n<p>- Maintain expert knowledge of products and collections<\/p>\\n<p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p>\\n<p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p>\\n<p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p>\\n<p>- Represent the brand spirit in every interaction &mdash; confident, elegant, and customer-obsessed<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Team:<\/strong><\/p>\\n<p>- C2 Dutch and advanced English skills<\/p>\\n<p>- Experience in customer service, ideally within a Contact Centre environment<\/p>\\n<p>- Strong communication skills &mdash; written, verbal, warm, and professional<\/p>\\n<p>- Ability to build rapport quickly and show genuine empathy<\/p>\\n<p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p>\\n<p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p>\\n<p>- Proactive, positive, and adaptable &mdash; a true &ldquo;can-do&rdquo; mindset<\/p>\\n<p>- Passion for fashion, styling, and helping customers feel their best<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract<\/p>\\n<p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year + up to 3,000 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730057\",\"wid\":\"afa589e860b6100764ec9220a3af0000\",\"descriptor\":\"Fashion Customer Representative (Dutch - speaking) On-site TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1696\",\"campaign_id\":\"920\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ W@H \/ Union Invest\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - 100% Homeoffice\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich f\u00fcr diese Homeoffice-Position!\",\"long_description\":\"<h3><strong>Power your game-changing career<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start zum 15.06.2026 | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | 100% Homeoffice | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h3><strong><br \/>Deine Aufgaben<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kundenanfragen und -w&uuml;nsche<strong>&nbsp;als erster Ansprechpartner im Investmentbereich&nbsp;<\/strong>bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon, Mail oder Chat)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Souver&auml;n telefonisch den&nbsp;<strong>Kauf&nbsp;<\/strong>und&nbsp;<strong>Verkauf&nbsp;<\/strong>von bestehenden Fonds f&uuml;r den Kunden abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>verschiedenste Themen im&nbsp;<strong>Depot<\/strong>- und&nbsp;<strong>Riesterbereich&nbsp;<\/strong>von Anfang bis zum Ende betreuen und die&nbsp;<strong>abschlie&szlig;ende Dokumentation<\/strong>&nbsp;in der Kundendatenbank vornehmen. Abwechslung garantiert!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>in einer&nbsp;<strong>umfangreichen<\/strong>&nbsp;<strong>Einschulung&nbsp;<\/strong>nicht nur f&uuml;r deinen Job, sondern auch f&uuml;r dich selbst viel dazulernen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Dein Profil<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Investment Fonds<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 08:00 - 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in\u202f<strong>Deutschland<\/strong>\u202fbist. Bewerber aus Sachsen,\u202fHessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits&nbsp;<strong>Erfahrung im Kundenservice, als Bankkaufmann\/-kauffrau oder in der Finanzberatung.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kenntnisse im Bereich Investment Fonds.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h3><strong>Unsere Benefits<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Splittschichten <\/strong>nach Absprache, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Du willst mit uns durchstarten?<\/strong><\/h3>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">100% Homeoffice - deutschlandweit<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1730029<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#WAH<br \/>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"563810108\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T10:52:37.266+02:00\",\"created_at\":\"2026-05-12T10:34:17.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\"},{\"id\":\"1770\",\"campaign_id\":\"679\",\"campaign_title\":\"SumUp \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (Italian-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"335992240\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:39:23.092+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1771\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T16:10:08.850+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"531\",\"campaign_id\":\"221\",\"campaign_title\":\"ING Alarmlijn\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING Dagelijkse Bankzaken!\u202f \",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Nederland\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank? \",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je 24\/7 via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>Flexibele werktijden binnen de 24\/7 openingstijden;<\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T09:21:09.743+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\"},{\"id\":\"930\",\"campaign_id\":\"18640\",\"campaign_title\":\"Operations Manager I R1728924\",\"campaign_type\":\"job_application\",\"job_title\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\",\"street\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.\",\"long_description\":\"<p><u><b>&gt;&gt; Posici\u00f3n para laborar en Le\u00f3n.<\/b><\/u><\/p><p><\/p><p>El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>Gesti\u00f3n Operativa<\/u><\/p><ul><li>Analizar y mantener todos los Acuerdos de Nivel de Servicio al Cliente; implementar planes de mejora seg\u00fan sea necesario.<\/li><li>Implementar las mejores pr\u00e1cticas, impulsar un desempe\u00f1o \u00f3ptimo, y realizar ajustes para satisfacer los requisitos cambiantes.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n Financiera y Resultados<\/u><\/p><ul><li>Maximizar la generaci\u00f3n de ingresos para alcanzar los objetivos financieros a corto y largo plazo (por ejemplo, recopilaci\u00f3n de datos de horas facturables\/no facturables, pron\u00f3sticos, presupuestos, etc.).<\/li><\/ul><p><\/p><p><u>Liderazgo y Gesti\u00f3n de Personal<\/u><\/p><ul><li>Gestionar el desempe\u00f1o de los subordinados, incluyendo la planificaci\u00f3n y asignaci\u00f3n de trabajo al personal de acuerdo con las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Brindar liderazgo y orientaci\u00f3n a los subordinados, as\u00ed como definir e implementar las acciones correctivas necesarias para cumplir con el desempe\u00f1o operativo.<\/li><li>Realizar reuniones individuales peri\u00f3dicas para revisar el desempe\u00f1o individual, el desempe\u00f1o de su equipo y ofrecer capacitaci\u00f3n continua para el desarrollo.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n de Clientes y Relaciones Estrat\u00e9gicas<\/u><\/p><ul><li>Crear y maximizar las relaciones con los socios clientes.<\/li><li>Asistir a las revisiones de negocio con el cliente.<\/li><\/ul><p><\/p><p><b>Perfil requerido:<\/b><\/p><p>\u2022 Estudios en Administraci\u00f3n de Empresas, Ingenier\u00eda Industrial o carrera similar.<br \/>\u2022 Experiencia m\u00ednima de 1 a\u00f1o en cargos de liderazgo.<\/p><p>\u2022 Preferible conocimiento de la industria de telecomunicaciones.<br \/>\u2022 Habilidad demostrable para desarrollar planes de acci\u00f3n que maximicen el rendimiento y mejorar procesos de trabajo.<br \/>\u2022 Excelente habilidad de comunicaci\u00f3n, tanto escrita como verbal.<\/p><p>\u2022 Capacidad para organizar y priorizar proyectos en un entorno empresarial din\u00e1mico.<\/p>\",\"ats_external_id\":\"R1728924\",\"location\":\"Leon, Leon\",\"job_type\":\"full_time\",\"salary\":\"58598.88\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-05-15T00:05:32.890+08:00\",\"created_at\":\"2026-05-12T06:06:45.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"organization_reference_id\":\"WNI03\"},\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Project Manager<\/b><\/p><p><b>Location: Omaha, NE ( Onsite \u2013 5 Days a week)<\/b><\/p><p><b>Key requirements<\/b><\/p><ul><li>Should have 4 to 7 years of experience<\/li><li>Strong experience delivering projects across\u00a0cross-functional teams<\/li><li>Expertise in\u00a0Agile and hybrid delivery models<\/li><li>Ability to manage\u00a0multiple workstreams and competing priorities<\/li><li>Strong communication skills to bridge\u00a0technical and non-technical stakeholders<\/li><li>Excellent\u00a0organizational and detail-oriented\u00a0approach<\/li><\/ul><p><b>Good to have<\/b><\/p><ul><li>Knowledge of\u00a0AI \/ LLM-based solutions<\/li><li>Familiarity with\u00a0railroad data<\/li><li>Ability to frame AI initiatives around\u00a0business value<\/li><li>Experience with\u00a0Snowflake or similar AI\/data platforms<\/li><\/ul><p><b>Ideal candidate<\/b><\/p><ul><li>A strong Project Manager with\u00a0AI and data literacy, capable of leading initiatives from\u00a0concept through production<\/li><li>Comfortable managing ambiguity, driving alignment, and ensuring delivery creates measurable business outcomes<\/li><\/ul><p><\/p><p>The base salary for this position is $73,000 to $80,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 16, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Full-time, Permanent Contract<\/p><p><b>About Us:<\/b><br \/>At Concentrix, we are passionate about delivering exceptional service and value to our clients. 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It offers strong exposure to senior stakeholders and the chance to build experience for progression into a standalone office management or broader operational role.<\/p><p><b>What you will do in this role<\/b><span>\u00a0<\/span><br \/>\u00a0<\/p><p>As an\u00a0<span>Office Co-Ordinator you will:<\/span><span>\u00a0<\/span><\/p><ul><li><p>Manage the daily operation of the London office.<\/p><\/li><li><p>Help maintain a welcoming, safe and efficient workplace.<\/p><\/li><li><p>Oversee facilities coordination, meeting rooms, visitor management and front-of-house activity.<\/p><\/li><li><p>Build and manage relationships with landlords, building management and office suppliers.<\/p><\/li><li><p>Support contract management, renewals, invoices and budgets.<\/p><\/li><li><p>Identify opportunities to improve service quality and value for money.<\/p><\/li><li><p>Provide support to the Senior Executive Assistant and senior leaders.<\/p><\/li><li><p>Process expenses, assist with travel arrangements, book restaurant reservations and print documentation.<\/p><\/li><li><p>Coordinate internal and external meetings, events and engagement activities.<\/p><\/li><li><p>Support collaboration, workplace culture and the overall employee experience.<\/p><\/li><li><p>Assist with onboarding, including IT and equipment setup, building access and inductions.<\/p><\/li><li><p>Maintain accurate records and documentation.<\/p><\/li><li><p>Support internal controls, audits and governance requirements.<\/p><\/li><li><p>Build strong relationships across operations and wider business teams.<\/p><\/li><li><p>Contribute to internal projects, process improvements and broader business activity as the role develops.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><ul><li><p>Previous experience in an office management, office co-ordinator, or executive\/personal assistant role within a professional environment.<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities.<\/p><\/li><li><p>Ability to work proactively and with a high degree of autonomy.<\/p><\/li><li><p>Strong written, numerical and administrative capability.<\/p><\/li><li><p>High attention to detail.<\/p><\/li><li><p>Confident using Microsoft 365.<\/p><\/li><li><p>Experience with Workday or similar systems is desirable.<\/p><\/li><li><p>Personable, professional and confident working with stakeholders at all levels.<\/p><\/li><li><p>Strong judgement, discretion and problem-solving ability.<\/p><\/li><li><p>Solutions-focused and comfortable taking initiative.<\/p><\/li><li><p>Open to learning, receptive to feedback and motivated to develop professionally<br \/>\u00a0<\/p><\/li><\/ul><p><b>What\u2019s<span>\u00a0in it for you<\/span><\/b>\u00a0<\/p><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span>\u00a0<\/p><p><\/p><ul><li><p>Competitive salary package<\/p><\/li><li><p>Up to 28 days annual leave plus public holidays<\/p><\/li><li><p>1 day hybrid working<\/p><\/li><li><p>Pension contribution and standard company benefits<\/p><\/li><li><p>A supportive and inclusive environment<\/p><\/li><li><p>Clear opportunity for development and progression<br \/>\u00a0<\/p><\/li><\/ul><p><b>Power the best version of you!<\/b>\u00a0<\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le a Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. 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Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"64963254\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.257+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1773\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3957151076\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:15:18.822+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1949\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.468+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\"},{\"id\":\"1774\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3407298364\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.210+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1775\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.159+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1776\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1187103487\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:15:12.148+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1777\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.610+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1778\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:07:23.496+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1779\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:06:16.522+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1780\",\"campaign_id\":\"647\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"587217941\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:12:36.362+01:00\",\"created_at\":\"2026-05-11T14:27:44.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1781\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2853819110\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.840+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"248\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2925681796\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:48:53.903+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\"},{\"id\":\"179\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"361021884\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T02:59:04.408+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\"},{\"id\":\"1603\",\"campaign_id\":\"493\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1729534\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service (German-speaking) - onsite - TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service (German-speaking) - onsite - TR05\",\"long_description\":\"<div><p><span><span>Are you<span>\u00a0<\/span><\/span><\/span><b><span>passionate about fashion<\/span><\/b><span><span>, obsessed with exceptional customer experience, and eager to<span>\u00a0<\/span><\/span><span>represent<\/span><span><span>\u00a0<\/span>a global luxury brand?<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Leader<\/span><span><span>\u00a0<\/span>in premium fashion and lingerie, is looking for a<span>\u00a0<\/span><\/span><\/span><b><span>Fashion Customer Representative<\/span><\/b><span><span><span>\u00a0<\/span>who embodies confidence, style, and a true customer-first mindset. 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satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What You Bring to the Team:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- C2 German and advanced English skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Experience in customer service, ideally within a Contact Centre environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>skills \u2014 written, verbal, warm, and professional<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Ability to build rapport quickly and show genuine empathy<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Organized, reliable, and able to prioritize in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Passion for fashion, styling, and helping customers feel their best<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond 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onsite - TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1604\",\"campaign_id\":\"491\",\"campaign_title\":\"Advisor II, B2B Sales R1729554\",\"campaign_type\":\"job_application\",\"job_title\":\"Global System Integrator (US market) - Hybrid HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Global System Integrator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <span><b>Global System Integrator<\/b> <\/span><b> in Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <span><b>Global System Integrator<\/b> <\/span> on our team, you will:<\/p><ul><li>Influences and supports large account sales teams to partner with GSIs for near-term revenue growth, while at the same time, develop joint relationships, initiatives and programs for long-term sustained account success.<\/li><li>Develops long term and short term business with the SI\/O (System Integrators\/ Outsourcers) and using the Alliance Account Plan as a means to document and communicate the plan.<\/li><li>Creates, fills-in and manages HP funnel for deals with partners and transform potential leads into joint sales activities.<\/li><li>Acts as the advocate for the SI\/O in HP and represents all GBUs (Global Business Unit) with SI\/O.<\/li><li>Manages the virtual team of HP representatives to ensure the pursuit and closure of global opportunities through the SI\/Os, and increase the funnel for HP.<\/li><\/ul><h3><\/h3><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to build relationships and drive business growth will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great <b>match<\/b> if you:<\/p><ul><li>Have a bilingual or advanced level of English<\/li><li>Have experience working with Global System Integrators (GSIs), outsourcing partners, or large enterprise accounts<\/li><li>Have strong knowledge of IT outsourcing, system integration, managed services, and consulting environments<\/li><li>Have experience managing complex, multi-country transformation programs<\/li><li>Are skilled in enterprise sales and consultative face-to-face selling models<\/li><li>Have excellent communication, stakeholder management, and leadership skills<\/li><li>Are experienced in outcome-based selling and Everything-as-a-Service business models<\/li><li>Have strong project and program management capabilities<\/li><li>Are highly organized with strong governance, compliance, and operational discipline<\/li><li>Are proactive, strategic, and results-oriented<\/li><li>Have the ability to work cross-functionally in a global and virtual team environment<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent contract, 39 hours\/week: Monday to Friday <span>13:00 to 22:00 (US time zone)<\/span><\/p><p>- Salary package: <span>21, 600 euros gross \/year &#43; up to 7,400 <\/span> euros gross\/year in bonus and private medical insurance.<\/p><p>- Great office location in Barcelona with hybrid work model<\/p><p>- Full paid training about the company and the project you will be working on<\/p><p>- Career development program and specialized courses<\/p><p>- Opportunities for a career abroad through the International Mobility Program<\/p><h3><\/h3><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r einen Automobilhersteller in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis&nbsp;<\/strong>zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<strong>&nbsp;abdecken<\/strong>&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp; -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in&nbsp;<strong>Vollzeit&nbsp;<\/strong>(40 Std.\/Woche) bei uns durch!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem<strong>&nbsp;intensivem (Vollzeit-)Training,<\/strong>&nbsp;das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Wir sind ein global f&uuml;hrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3941387116\",\"location\":\"Bing\u00f6l, Bing\u00f6l\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:02:41.201+03:00\",\"created_at\":\"2026-05-11T10:06:28.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\"},{\"id\":\"1782\",\"campaign_id\":\"638\",\"campaign_title\":\"Real Vida Seguros \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Operador de Seguros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente atrav&eacute;s de diversos canais de contacto;<\/li>\\n<li>Gerir intera&ccedil;&otilde;es em canais escritos e por chamada com clareza;<\/li>\\n<li>Assegurar um atendimento profissional, emp&aacute;tico e eficiente;<\/li>\\n<li>Responder a pedidos, d&uacute;vidas e situa&ccedil;&otilde;es apresentadas pelos clientes;<\/li>\\n<li>Garantir uma experi&ecirc;ncia positiva e alinhada com os padr&otilde;es de qualidade definidos;<\/li>\\n<li>Adaptar a comunica&ccedil;&atilde;o ao contexto e &agrave; necessidade de cada cliente;<\/li>\\n<li>Assegurar rigor na informa&ccedil;&atilde;o partilhada;<\/li>\\n<li>Trabalhar em alinhamento com os objetivos da opera&ccedil;&atilde;o;<\/li>\\n<li>Cumprir procedimentos e pol&iacute;ticas internas;<\/li>\\n<li>Contribuir para os indicadores de desempenho e qualidade.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu, tanto oral como escrito<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Hor&aacute;rios de 2&ordf; a 6&ordf; das 9h &agrave;s 20h (rotativo)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2114340984\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:00:58.879+01:00\",\"created_at\":\"2026-05-11T09:54:06.887+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"937\",\"campaign_id\":\"18550\",\"campaign_title\":\"Team Leader, Operations R1727051\",\"campaign_type\":\"job_application\",\"job_title\":\"Crypto Compliance Quality Control Supervisor - Financial Crime (Hybrid)\",\"street\":\"USA Jersey City - MooMoo Technologies 185 Hudson Street Suite 2600\",\"address\":\"USA Jersey City - MooMoo Technologies 185 Hudson Street Suite 2600\",\"city\":\"Jersey City\",\"state\":\"New Jersey\",\"postal_code\":\"07302\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Crypto Compliance Quality Control Supervisor will support and oversee financial crime compliance operations within a dynamic, high-growth crypto environment. This position will play a critical role in ensuring high-quality, scalable compliance operations while collaborating closely with an offshore delivery team. This is a client-facing, player-coach role responsible for managing day-to-day operations across transaction monitoring, screening, and Travel Rule workflows. The role will support hands-on casework and include program leadership focused on quality assurance, operational oversight, and stakeholder management. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a Crypto Compliance Quality Control Supervisor position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you will:<\/p><p><b>Operational Leadership &amp; Oversight<\/b><\/p><ul><li>Oversee daily compliance operations across including transaction Monitoring, name and counterparty screening and travel rule validation workflows<\/li><li>Manage alert queues, case allocation, and workflow prioritization<\/li><li>Monitor SLA adherence, backlog, and case aging<\/li><li>Coordinate delivery across onshore and offshore teams<\/li><\/ul><p><b>Hands-On Case Support (Player-Coach)<\/b><\/p><ul><li>Perform initial alert reviews and complex investigations during onboarding and stabilization phases<\/li><li>Support escalations and provide decisioning across, transaction Monitoring alerts, screening matches and travel rule exceptions<\/li><li>Act as a subject matter expert across crypto investigations<\/li><\/ul><p><b>Quality Assurance &amp; Control<\/b><\/p><ul><li>Conduct quality reviews of investigative casework<\/li><li>Apply QA\/QC scoring methodologies aligned to regulatory expectations<\/li><li>Identify trends, root causes, and areas for improvement<\/li><li>Lead calibration sessions to ensure consistency across teams<\/li><\/ul><p><b>Client Engagement<\/b><\/p><ul><li>Serve as the primary day-to-day point of contact for the client<\/li><li>Manage escalations and communicate operational insights<\/li><li>Provide reporting on performance metrics, quality trends, and risks<\/li><li>Ensure alignment between client expectations and delivery execution<\/li><\/ul><p><b>Offshore Collaboration &amp; Workforce Management<\/b><\/p><ul><li>Partner closely with offshore delivery teams to ensure seamless operations<\/li><li>Support workforce planning, forecasting, and capacity management<\/li><li>Drive consistency in execution across global teams<\/li><li>Support onboarding, training, and knowledge transfer initiatives<\/li><\/ul><p><b>Continuous Improvement<\/b><\/p><ul><li>Identify and implement process improvements<\/li><li>Enhance operational efficiency, quality, and scalability<\/li><li>Support transition and expansion of new workstreams<\/li><\/ul><p><br \/>\u00a0<\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Crypto Compliance Quality Control Supervisor role include:<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5&#43; years of experience in financial crime compliance (FCC)<\/li><li>Strong experience in crypto compliance (required), including: Blockchain analytics investigations and Travel Rule compliance<\/li><li>Strong understanding of AML\/BSA regulatory frameworks<\/li><li>Experience leading or supervising compliance operations teams<\/li><li>Hands-on experience with transaction monitoring and investigations<\/li><li>Strong written and verbal communication skills<\/li><li>18 Years of age or older with a completed High School Diploma or GED required<\/li><li>Ability to work a hybrid weekly schedule including on site in person at 185 Hudson St Jersey City NJ, 07302 and Remote at home<\/li><li>Strong computer navigation skills and PC Knowledge\u00a0<\/li><li>Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load\u00a0<\/li><li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li><li>Ability to work as a team member, as well as independently and collaboratively<\/li><li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li><li>Strong leadership and team management skills<\/li><li>High attention to detail and quality standards<\/li><li>Strong analytical and investigative mindset<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with industry-standard tools such as: Actimize, Unit21, Chainalysis, Notabene<\/li><li>Prior experience in a client-facing role within a managed services or consulting environment or crypto firm.<\/li><li>BA\/BS degree or above preferred<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The salary for this position is $105,000 to 110,000 Annually, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: 5\/15\/26.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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--e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-588 post-588 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-587\" alt=\"Bilal, Responsable des op\u00e9rations (Turquie)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Responsable des op\u00e9rations (Turquie)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>J&rsquo;ai commenc\u00e9 \u00e0 travailler dans notre entreprise en tant que repr\u00e9sentant client en f\u00e9vrier 2021. La m\u00eame ann\u00e9e, j&rsquo;ai re\u00e7u ma premi\u00e8re promotion en tant qu&rsquo;assistant sp\u00e9cialiste qualit\u00e9. En 2022, je suis devenu leader d&rsquo;\u00e9quipe, en 2023 responsable des op\u00e9rations, et enfin, en 2024, j&rsquo;ai \u00e9t\u00e9 promu directeur des op\u00e9rations senior. La raison pour laquelle je partage mon parcours professionnel est de mettre en lumi\u00e8re les opportunit\u00e9s de carri\u00e8re uniques offertes par notre entreprise. Gr\u00e2ce au soutien continu de mon manager, j&rsquo;ai eu l&rsquo;opportunit\u00e9 de grandir tant professionnellement que personnellement.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-623 post-623 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-621\" alt=\"Nisreen, Conseill\u00e8re en Mod\u00e9ration de Contenu (Jordanie)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Conseill\u00e8re en Mod\u00e9ration de Contenu (Jordanie)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Durant mon parcours chez Concentrix, j&rsquo;ai affin\u00e9 mes comp\u00e9tences analytiques et de r\u00e9solution de probl\u00e8mes, ce qui me permet de g\u00e9rer efficacement des t\u00e2ches complexes de mod\u00e9ration de contenu. Mes comp\u00e9tences en communication se sont \u00e9galement d\u00e9velopp\u00e9es, me permettant de collaborer plus efficacement avec mon \u00e9quipe et de fournir des retours plus clairs. De plus, j&rsquo;ai acquis un sens aigu du d\u00e9tail, garantissant que notre contenu respecte les normes les plus \u00e9lev\u00e9es en mati\u00e8re de pr\u00e9cision et de qualit\u00e9.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-656 post-656 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-655\" alt=\"Eneas, Chef d\u2019\u00e9quipe (Br\u00e9sil)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Chef d\u2019\u00e9quipe (Br\u00e9sil)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Pour moi, travailler chez Concentrix est tr\u00e8s gratifiant. C\u2019est l\u2019endroit o\u00f9 je me suis d\u00e9velopp\u00e9 en tant que professionnel, en cr\u00e9ant une carri\u00e8re o\u00f9 j\u2019ai d\u00e9j\u00e0 grandi trois fois, et je sens que je peux encore \u00e9voluer. Croyez en votre potentiel et poursuivez vos objectifs, car ici, vous pouvez grandir. J\u2019adore travailler chez Concentrix. Un mot qui d\u00e9finit Concentrix est opportunit\u00e9.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/fr\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pourquoi rejoindre Concentrix ?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>emplois pour&nbsp;les&nbsp;parents pour&nbsp;les&nbsp;\u00e9tudiants depuis&nbsp;chez&nbsp;soi \u00e0&nbsp;l&rsquo;\u00e9tranger pour&nbsp;les&nbsp;dirigeants pour&nbsp;les&nbsp;explorateurs pour&nbsp;tous LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam REMARQUE: alertes aux fraudes de recrutementComprendre notre processus de recrutement est essentiel pour vous prot\u00e9ger contre les escroqueries de recrutement en ligne, qui sont en hausse. Veuillez prendre un [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":199,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-880","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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